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FOR CUSTOMER SERVICE, PLEASE WRITE TO:
Emerson Radio Corp.
Consumer Affairs Dept.
1901 Diplomat Drive,
Farmers Branch, TX 75234.
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE
PLEASE CALL:
1-800-898-9020
TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for
service.
SERVICE
SYMPTOM
CAUSE
SOLUTION
Unit will not turn on.
Weak or dead
Replace batteries.
batteries.
CD compartment not
Close CD compartment.
closed.
Disc will not play.
Disc inserted incorrectly.
Reinsert disc correctly.
Dirty or defective disc.
Try another disc.
Moisture or condensation
Disc: wipe with soft cloth.
on disc or lens.
Lens: see page 15.
‘Care and Maintenance’
No sound from
Headphone plug not
Reinsert headphone plug
headphones.
inserted correctly.
correctly.
VOLUME controls set to
Raise volume controls on
minimum.
main unit and/or headphone
cable.
Weak batteries.
Replace batteries.
Defective disc.
Try another disc.
Erratic playback.
Dirty or defective disc.
Clean or replace disc.
Radio no sound
FUNCTION switch is not
Set FUNCTION switch to
set to RADIO position.
RADIO position.
Radio reception is
FM: Headphone cord is
Extend headphone cord
noisy or weak.
not extended.
fully.
AM: Unit is not positioned
Rotate unit until best
correctly.
reception is obtained.
HD7100_ib_0422.p65
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