10
Return of material
10.1
General information about returning material
To expedite the repair and return of instruments, proper communication between the
customer and the factory is important. Call 1-949-757-8500 for a Return Materials
Authorization (RMA) number.
10.2
Warranty repair
The following is the procedure for returning instruments still under warranty.
1.
Contact Rosemount for authorization.
2.
To verify warranty, supply the factory sales order number or the original purchase
order number.
In the case of individual parts or sub-assemblies, the serial number on the unit must
be supplied.
3.
Carefully package the materials and enclose your
Letter of Transmittal
. If possible,
pack the materials in the same manner as they were received.
4.
Send the package prepaid to:
Emerson Automation Solutions
Rosemount
c/o A.F. Romero
1749 Stergios Road
Calexico, CA 92231
Attn: Factory Repair
RMA No. _________
5.
Mark the package: Returned for Repair
Model No. _________
10.3
Non-warranty repair
The following is the procedure for returning instruments that are no longer under warranty
for repair.
1.
Call Rosemount for authorization.
2.
Supply the purchase order number and make sure to provide the name and
telephone number of the individual to be contacted should additional information
be needed.
3.
Do steps 3-5 of
.
Return of material
Instruction Manual
127
Summary of Contents for Rosemount5081
Page 4: ......
Page 10: ...Contents vi Rosemount 5081 ...
Page 12: ...Startup procedure 2 Rosemount 5081 ...
Page 23: ...Mounting 5081 on a pipe Figure 3 2 Installation Instruction Manual 13 ...
Page 24: ...Installation 14 Rosemount 5081 ...
Page 28: ...Wiring 18 Rosemount 5081 ...
Page 50: ...Programming basics 40 Rosemount 5081 ...
Page 130: ...Diagnostics and troubleshooting 120 Rosemount 5081 ...
Page 136: ...Digital communications 126 Rosemount 5081 ...
Page 140: ...Engineering drawings 130 Rosemount 5081 ...
Page 141: ...Engineering drawings Instruction Manual 131 ...
Page 142: ...Engineering drawings 132 Rosemount 5081 ...
Page 143: ...Engineering drawings Instruction Manual 133 ...
Page 144: ...Engineering drawings 134 Rosemount 5081 ...
Page 145: ...Engineering drawings Instruction Manual 135 ...
Page 146: ...Engineering drawings 136 Rosemount 5081 ...
Page 151: ...EU Declarations of Conformity 138 Rosemount 5081 ...