12
FAQ & Solution
01.
Can I wash my scooter with water?
The scooter has a water resistant system, but not water proof. Never pour water on the
scooter to wash. The best way is to wipe the scooter with a soft damp cloth. Never try
to clean the scooter with chemical materials, this may damage the scooter.
02. The key is turned on but the scooter will not move and there is no faults
showing on the display.
For rider’s safety, the scooter will be switched off automatically after 10 minutes but
the display will still be working. In such a case, just turn the key off and on again.
03. When do I need to charge the battery?
It is important to charge the battery fully after every time the scooter has been used.
04. What do the LED lights on the charger do?
The LED indicator on the charger shows the charging status as following:
RED
:
Power connected;
ORANGE
:
Charging;
GREEN
:
Charging Complete.
05. My new batteries are not performing very well?
New batteries need to be cycled 5~6 times (charging/discharging) before they reach
Maximum capacity.
06. How to protect my scooter batteries if I don’t use my scooter for a longer
period?
Please make sure to fully charge the batteries once every two months to keep the
batteries in peak condition.
NOTE: Different battery chargers may be supplied that may not have the same LED
charging status indicators. If you are supplied with a different charger please
refer to the information on the charger.
