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32227-0-0513

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Instructions to Installer

1. Installer must leave instruction manual with owner after 

installation.

2.  Installer must have owner fill out and mail warranty card supplied 

with the fireplace.

3. Installer should show owner how to start and operate the 

fireplace.

This direct vent gas fireplace heater is designed to operate with 

all combustion air being siphoned from the outside of the building 

and all exhaust gases expelled to the outside of the building. The 

information contained in this manual pertains to all models and gas 

control systems unless otherwise noted.

 

WARNING

This unit is not for use with solid fuels

Appliance Certification 

This  fireplace  is  design  certified  in  accordance  with  American 

National Standard/CSA Standard ANSI Z.21-88/CSA 2.33 and by 

Underwriters Laboratories as a Direct Vent Gas Fireplace Heater 

and shall be installed according to these instructions.
Consult your local building code agency, prior to installation, to ensure 

compliance with local codes-including permits and inspections.
The fireplace insert, when installed, must be electrically grounded in 

accordance with local codes or, in absence of local codes, with the 

National Electric Code ANSI/NFPA 70

 or Canadian Electric code, 

CSA C22.1, if an external electrical source is utilized.
These models may be installed in a bedroom or bed-sitting room 

in the U.S.A. and Canada.

Qualified Installing Agency

Installation and replacement of gas piping, gas utilization equipment 

or  accessories  and  repair  and  servicing  of  equipment  shall  be 

performed only by a qualified agency. The term “qualified agency” 

means any individual, firm, corporation or company which either in 

person or through a representative is engaged in and is responsible for 

(a) the installation or replacement of gas piping or (b) the connection, 

installation, repair or servicing of equipment, who is experienced in 

such work, familiar with all precautions required and has complied 

with all the requirements of the authority having jurisdiction.

State of Massachusetts: The installation must be made by 

a licensed plumber or gas fitter in the Commonwealth of 

Massachusetts.

The installation must conform with local codes or, in the absence of 

local codes, with the 

National Fuel Gas Code ANSI Z223.1/NFPA 

54* Natural Gas and Propane Installation Code, or CSA B149.1 in 

Canada. *Available from the American National Standards Institute, 

Inc. 11 West 42nd St., New York, N.Y. 10036.

 

WARNING

ANY CHANGE TO THIS FIREpLACE OR ITS CONTROLS 

CAN BE DANGEROUS.

Improper  installation  or  use  of  the  fireplace  can  cause 

serious  injury  or  death  from  fire,  burns,  explosions,  or 

carbon monoxide poisoning

Any alteration of the original design, installed other than as 

shown in these instructions or use with a type of gas not 

shown on the rating plate is the responsibility of the person 

and company making the change.

Important

All correspondence should refer to complete Model Number, Serial 

Number and type of gas.

High Altitude 

When installing this unit at an elevation above 2000 feet (in the 

United States) it may be necessary to decrease the input rating by 

changing the existing burner orifice to a smaller size. Generally, 

input should be reduced 4 percent for each 1000 feet above sea 

level. However, if the heating value of the gas has been reduced, 

this general rule may not apply. Check with local gas utility for proper 

orifice size identification.

Canadian High Altitude 

Altitude: 0-4500 feet (0-1370 m)
When installing this unit at an elevation above 4500 feet (in Canada), 

check with local authorities.
Consult your local gas utility for assistance in determining the proper 

orifice for location.

preparation

This direct vent gas fireplace insert and its components are tested 

and safe when installed in accordance with this Installation Manual. 

Report to your dealer any parts damaged in shipment, specifically 

check glass condition. Do not install unit with damaged, incomplete, 

or substitute parts. Read all instructions before starting installation 

and follow these instructions carefully during installation to insure 

maximum benefit and safety. Failure to follow them will void your 

warranty and may present a fire hazard.
The warranty will be voided by, and the warranter disclaims any 

responsibility for the following actions:

•  Installation  of  any  damaged  fireplace  insert  or  vent  system 

component.

•  Modification of the fireplace insert or direct vent system.

•  Installation other than as instructed by Empire Comfort Systems, 

Inc.

•  Improper positioning of the logs or glass door assembly.

•  Installation and/or use of any component part not manufactured 

or approved by manufacturer.

•  This appliance comes standard with a 120 VAC cord assembly 

to accommodate control options and the blower accessory. An 

outlet box may be installed in a bottom back corner of the existing 

solid fuel masonry or factory built fireplace to plug in the cord 

assembly, or the supplied power cord may be routed out onto 

the hearth to a nearby outlet.

•  A  120  VAC  circuit  fort  this  product  must  be  protected  with 

ground-fault circuit-interrupter protection, in compliance with the 

applicable electrical codes, when it is installed in locations such 

as in bathrooms or near sinks.

•  Low voltage and 120 VAC voltage cannot be shared within the 

same wall box.

•  Once the appliance installation is completed, the installer should 

check that control compartment wiring is secured in a manner 

as to not interfere with door latches, valve controls, or the louver 

assembly.

INTRODUCTION

Summary of Contents for DV25IN33L-3

Page 1: ... you to substances in fuel or from fuel combustion which can cause death or serious illness FIREPLACE INSERT Installer Leave this manual with the appliance Consumer Retain this manual for future reference WARNING If the information in these instructions are not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Do not store or use gasoline or ot...

Page 2: ...rmation 16 Log Placement 17 Operating Instructions 18 Standing Pilot Lighting Instructions 19 Standing Pilot Wiring 20 Standing Pilot Troubleshooting 21 IPI Electronic System Operating Instructions 22 IPI Electronic System Wiring Diagram 23 Intermittent Pilot Lighting Instructions 24 Intermittent Control System Troubleshooting 25 Intermittent Control System Troubleshooting 26 27 Insert Maintenance...

Page 3: ...ocated out of traffic and away from furniture and draperies The glass front or any part removed for servicing the appliance must be replaced prior to operating the appliance Work should be done by a qualified service person Keep burner and control compartment clean Vent cap is hot while fireplace is in operation Installation and repair should be done by a qualified service person The appliance sho...

Page 4: ...gas can adsorb or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity LP Gas may stratify in a closed area and the odor intensity could vary at different levels Since it is heavier than air there may be more odor at lower levels Always be sensitive to the slightest gas odor If you detect any odor ...

Page 5: ...lteration of the original design installed other than as shown in these instructions or use with a type of gas not shown on the rating plate is the responsibility of the person and company making the change Important All correspondence should refer to complete Model Number Serial Number and type of gas High Altitude When installing this unit at an elevation above 2000 feet in the United States it ...

Page 6: ... series DVFS25TBL Firescreen accessory for DV33IN series DVFS25TBL Firescreen accessory for DV35IN series For additional information on decorative accessories refer to pages 29 and 30 DV25IN 3 7 3L MODELS LP Nat Input Btu hr Maximum 25 000 25 000 Input Btu hr Minimum 17 000 17 000 KWH Maximum 7 3 7 3 KWH Minimum 5 5 Orifice 53 0 0596 42 0 0935 Air Shutter Opening Full Open 1 8 DV33IN 3 7 3L MODELS...

Page 7: ... 28 14 1 2 11 1 8 25 1 4 12 3 4 17 18 5 16 27 6 3 4 9 20 25 5 8 40 DV33IN 22 3 4 31 16 14 1 8 28 1 4 14 1 4 18 3 4 21 5 16 30 8 1 4 10 1 2 21 1 2 28 5 8 43 DV35IN 24 3 4 34 16 16 1 8 31 1 4 14 1 4 21 3 4 23 5 16 33 8 1 4 10 1 2 23 30 5 8 46 A D C B Figure 2 Fireplace Opening Dimensional Information Sizing MINIMUM FIREPLACE OPENING DIMENSIONS MODEL NO HEIGHT A FRONT WIDTH B DEPTH C REAR WIDTH D DV2...

Page 8: ...23 B 9 1 4 O 22 C 8 3 4 P 21 D 8 Q 20 E 7 1 4 R 19 F 6 1 2 S 18 G 6 T 17 H 5 1 4 U 16 I 4 1 2 V 15 J 3 3 4 W 14 K 3 X 13 L 2 1 2 Y 12 M 1 3 4 Z 11 Figure 4 Combustible Material No greeting cards stockings or ornamentation of any type should be placed on or attached to the fireplace The flow of heat can ignite combustibles ...

Page 9: ... relocation Compounds used on threaded joints of gas piping shall be resistant to the action of liquefied petroleum gases The gas lines must be checked for leaks by the installer This should be done with a soap solution watching for bubbles on all exposed connections and if unexposed a pressure test should be made Never use an exposed flame to check for leaks Appliance must be disconnected from pi...

Page 10: ...rill area should be left open NOTICE Surround panel kits have been tested and approved to cover existing air circulation vents or grills NOTICE Cutting of sheet metal parts of a fireplace in order to install the fireplace insert is prohibited WARNING Only the surround as supplied may be used to cover inte gral grills on the solid fuel burning fireplace No other com ponents such as shrouds sheet me...

Page 11: ...tory built wood burning fireplace the use of the DVKI Round Vertical Termination Kit should allow you to mount the vent adaptor and cap to the exposed round chimney pipe easily Connecting the Vent Pipe CAUTION Sharp edges Always use gloves when installing Install the 3 inch flexible vent pipes down through the chimney Attach the pipe to cap adaptor to the termination cap and the top of the flexibl...

Page 12: ...32227 0 0513 Page 12 Figure 8 VENTING AND INSTALLATION ...

Page 13: ... elbow offsets bends in flexvent within the vertical installation From 0 to a maximum of 8 ft of vent pipe can be used between elbows c Wall straps must be used to support offset pipe every 4 This application will require that you first determine the roof pitch and use the appropriate venting components General Maintenance Conduct an inspection of the venting system semi annually Recommended areas...

Page 14: ...itch knockout on the side surround panel then install the ON OFF switch 5 Connect the low voltage wires from the gas valve to the ON OFF switch 6 Attach the surround panel assembly to the insert Place the surround panel assembly against the face of the insert and align the lower retaining tabs with the notches on the insert sides Lift the surround panel assembly slightly until the bot tom return f...

Page 15: ...N INSTALLING THE TRIM SURROUNDS Combustible materials MUST NEVER overlap onto the front face WARNING WHEN FINISHING THE FIREPLACE INSERT NEVER OB STRUCT OR MODIFY THE AIR INLET OUTLET LOUVERS ON THE FIREPLACE INSERT IN ANY MANNER Figure 14 Figure 15 ...

Page 16: ... and BTU input level setting control by adjustment of the HI LO knob located on the gas valve Blower removal instructions Servicing or removal of the blower system must be performed by a qualified service person If the blower assembly Item 45 page 33 must be replaced the following steps are recommended for removal 1 Turn off gas and disconnect the electrical supply 2 Remove the glass door assembly...

Page 17: ...right positioning of the log plus one small tab near the center that keeps the back log from shifting forward 9 Locate the center left log It will have two locator pin holes on the bottom flat surface Align the two holes with the two left pins on the burner assembly Make sure this log is not raised up off of the burner The flat bottom surface must be completely resting flat on the top of the burne...

Page 18: ...r pilot flame to operate an additional one 1 to two 2 minutes before you turn the gas control knob from the PILOT position to the ON position This time period allows the millivolts electrical current to build up to a sufficient level allowing the gas control to operate properly 1 Follow the SAFETY and LIGHTING INSTRUCTIONS for standing pilot controls found in this manual and on labels found in con...

Page 19: ...F ON switch to desired setting FOR YOUR SAFETY READ BEFORE LIGHTING Warning If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for gas Be sure to...

Page 20: ...YED Optional Wall Switch Position the wall switch in the desired position on a wall Run a maximum of 25 feet 7 8m or less length of 18 A W G minimum wire and connect it to the fireplace valve pigtails WARNING DO NOT CONNECT THE 110 120 VAC TO THE WALL SWITCH OR THE CONTROL VALVE WILL BE DESTROYED WARNING LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROL WIRING ERRORS CAN CAUSE IM PROPE...

Page 21: ...tions from the thermopile at the gas valve terminals are tight and the thermopile is fully inserted into the pilot bracket Check the thermopile with a millivolt meter Take the reading at TH TP TP terminals of the gas valve The metershouldread350millivoltsminimum whileholdingthe valve knob depressed in the pilot position with the pilot lit and the REMOTE OFF ON switch in the OFF position Replace th...

Page 22: ... manual and on labels found in the control compartment located in the lower cavity of the appliance 2 During the operating season or in power outage periods it is recommended that the pilot remain in the CPI standing pilot mode to reduce cold start issues and or conserve battery backup power during a power outage 3 The gas valve has inlet and outlet pressure taps as shown in Figure 23 Refer to pag...

Page 23: ...nufactured mobile home where not prohibited by local codes This appliance is not convertible for use with other gases unless a certified kit is used CAUTION Do not operate the appliance with panel s removed cracked or broken Replacement of the panel s should be done by a licensed or qualified service person WARNING Improper installation adjustment alteration service or mainte nance can cause prope...

Page 24: ...er several tries turn the gas cock clockwise to OFF and call your service technician or gas supplier 11 Replace the front surround assembly or close bottom louver assembly 12 Operation of the gas valve is controlled by a manual on off switch or a hand held remote control Refer to remote instructions for detailed operation information Lighting Instructions A This appliance has a pilot which must be...

Page 25: ...23 Troubleshooting Before proceeding with the procedures in the following trouble shooting table verify that the power supply AC DC adapter is present and that the batteries inside the receiver and or optional battery pack are fresh and installed with correct polarity Make sure all the connections between the wire harnesses and system components are proper and positive Verify that the static inlet...

Page 26: ...32227 0 0513 Page 26 INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING ...

Page 27: ...32227 0 0513 Page 27 INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING ...

Page 28: ...re that no debris is interfering with the flow of air Inspect entire vent system for proper function Cleaning Logs Use a soft brush attachment on a vacuum cleaner to gently remove dust or soot deposits from logs and burner Cleaning Glass Door Frequency After the first 3 to 4 hours of use As necessary after initial cleaning By Home owner Task Remove and clean glass after the first 3 to 4 hours of u...

Page 29: ...e Belleville Illinois 62220 Black Gold Finish Hammered Pewter Brushed Stainless Black Gold Finish Hammered Pewter Brushed Stainless Black Gold Finish Hammered Pewter Brushed Stainless Black Black Black Black Black Standard Gold Finish Hammered Pewter Brushed Stainless Black Used to finish off bottom of insert and surround panels when installed in a fireplace without a flush hearth exten sion Can b...

Page 30: ... 3 sided surround Eclipse DVF 25 33 35 R BL HP SS Black Hammered Pewter Stainless Steal Note Must also use 3 sided surround Horizon DVD 25 33 35 H BL HP SS Black Hammered Pewter Stainless Steal Note Must also use 3 sided surround Float DVF 25 33 35 S BL HP SS Black Hammered Pewter Stainless Steal Note Must also use 3 sided surround Jewel DVF 25 33 35 D BL HP SS Black Hammered Pewter Stainless Stea...

Page 31: ...7 0 0513 Page 31 INSERT PARTS VIEW 14 34 35 36 37 38 39 40 41 42 44 47 46 11 10 5 7 8 32 33 32 4 6 7 45 43 1 2 3 1 9 17 19 18 22 23 31 21 24 20 13 26 27 30 29 28 15 30 16 25 12 48 49 51 50 53 54 55 52 56 57 ...

Page 32: ... 23315 23024 23024 23024 23024 GRATE TANG BRACKET ASSEMBLY 14 R10947 R10947 R10947 R10947 R10947 R10947 WIRE ASSEMBLY 15 R3436 R3436 R3436 R3436 R3436 R3436 SWITCH REMOTE OFF ON 16 R2708 R2708 R2708 R2708 R2708 R2708 IGNITER PIEZO 17 23159 23159 25550 25550 25551 25551 LOG SUPPORT REAR 18 25547 25547 25547 25547 FLAME SHIELD RIGHT 19a R7612 R10423 R7612 R10423 R7612 R10423 PILOT ASSEMBLY NAT 19b R...

Page 33: ...BLY SPEED CONTROL 44 31920 31920 31920 31920 31920 31920 SWITCH ASSEMBLY 45 24925 24925 24925 24925 24925 24925 BLOWER SUB ASSEMBLY W MOUNTING PLATE PAD 46 R2204 R2204 R2204 R2204 R2204 R2204 CORD SET 47 R10961 R10961 R10961 R10961 R10961 R10961 FLEXLINE W SHUTOFF VALVE 48 R2423 R2423 R2423 R2423 R2423 R2423 CONNECTOR MALE 49 29382 29382 29382 TRAY MODULE 50 R2667 R2667 R2667 WIRE 5 1 2 BLACK QTY ...

Page 34: ...ust Street Hartford CT 06114 Phone 860 722 2433 Toll Free 800 243 9360 Fax 860 293 0479 Toll Free Fax 800 274 2004 Websites www fwwebb com www victormfg com Parts Heater Hearth and Grills MASTER PARTS DISTRIBUTOR LIST Parts Not Under Warranty Parts can be ordered through your Service Person Dealer or a Master Parts Distributor See this page for the Master Parts Distribu tors list For best results ...

Page 35: ...appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the ap pliance A bill of sale cancelled check or payment record should be kept to verify purchase date and establish warranty period Ready access to the appliance for service What Is Not Covered Damages that might result from the use misuse or improper installation of this appliance...

Page 36: ...ms Empire Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer www empirecomfort com ...

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