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INSERT MAINTENANCE AND SERVICE
NOTE
It is normal for steel appliances to make expansion and/or
contraction noise during the start-up or cool-down cycle.
Similar noises are found with your furnace heat exchanger
or car engine.
It is normal for your gas fireplace to give off some odor the
first time it is burned. This is due to the curing of the paint
and any oil from the manufacturing process.
If odor becomes offensive, open windows.
General Glass Information
WARNING
Do not operate appliance with the glass front removed,
cracked or broken.
Only glass approved for use by the manufacturer in fireplace may
be used for replacement. The glass replacement should be done
by a licensed or qualified service person.
WARNING
1. The use of substitute glass will void all product warranties.
2. Avoid breaking the glass.
3. Do not operate this appliance without the glass front or with
a broken glass front. Have a qualified service person replace
damaged glass and gasket using materials specified by
Empire Comfort Systems.
4. Do not abuse or strike the glass.
WARNING
Do not use Ammonia based or abrasive cleaners on glass.
Do not attempt to clean glass when glass is hot.
Cleaning Glass Door
Frequency:
After the first 3 to 4 hours of use. As necessary after
initial cleaning.
By:
Home owner.
Task:
Remove and clean glass after the first 3 to 4 hours of use.
After the initial cleaning, clean as necessary. Film deposits on the
inside of the glass door should be cleaned off using a household
glass cleaner.
CAUTION
DO NOT handle or attempt to clean the door when it is hot
and DO NOT use abrasive cleaners.
Glass Door Removal
1. Remove the top louver by grasping the louver, then lift upward
and pull forward.
2. Remove the bottom louver by lifting up and pulling forward.
3. Locate the bottom two glass frame spring clamps. Pull forward
and down to release them from the Glass Door frame.
4. Remove the Glass Door by pulling the bottom of the door
outward several inches, then lift upwards to disengage it from
the firebox upper flange.
5. Do not abuse the glass by striking or hitting the glass.
Although the frequency of servicing and maintenance will depend
on use and the type of installation, you should have a qualified
service technician perform an appliance checkup at the beginning
of each heating season. Specific guidelines regarding each
appliance maintenance task are listed below.
Glass Door Installation
1. When installing the Glass Door assembly, make sure that the
door top flange is hooked over the firebox top flange as illustrated
in the “Correct” view in Figure 24.
Important: Do not allow the gasket across the top of the
door to roll up on top of the firebox flange as shown in
“Incorrect” view in Figure 24.
2. To install correctly, the door should be held at an angle outward
from the firebox as shown in the illustration, then carefully engage
the upper flange of the door frame with the top flange of the
firebox. Center the door left to right, then allow the bottom of
the door to swing inward to seal against the firebox front.
3. Once the glass door is placed flat to the firebox front edges,
engage the two spring latches to the bottom flange on the glass
door frame to secure the door assembly.
4. Replace the top and bottom louvers.
IMPORTANT: TURN OFF THE GAS BEFORE SERVICING
YOUR APPLIANCE.
Cleaning Burner and Controls
Frequency:
Once annually.
By:
Qualified service technician.
Task:
Brush or vacuum the control compartment, fireplace logs
and burner areas surrounding the logs.
Checking Flame Patterns, Flame Height
Frequency:
Periodically.
By:
Qualified service technician/Home owner.
Task:
Make a visual check of your fireplace’s flame patterns.
Make sure the flames are steady - not lifting or floating. The
thermopile/thermocouple (standing pilot) tips should be covered
with flame.
See Figure 21.
Checking Vent System
Frequency:
Before initial use and at least annually thereafter,
more frequently if possible.
By:
Qualified service technician/Home owner.
Task:
Inspect the external vent cap on a regular basis to ensure
that no debris is interfering with the flow of air. Inspect entire vent
system for proper function.
Cleaning Logs
Use a soft brush attachment on a vacuum cleaner to gently remove
dust or soot deposits from logs and burner.
FIREBOX
TOP
CORRECT
FIREBOX
TOP
GASKET
INCORRECT
Figure 24