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NOTE: It is normal for steel appliances to make expansion 

and/or contraction noise as they heat up or cool-down. 

Similar noises are found with your furnace heat exchanger 

or car engine.

It is normal for your gas fireplace to give off some odor the 

first time it is burned. This is due to the curing of the paint 

and any oil from the manufacturing process.

If odor becomes offensive, open windows.

Burn the fireplace for at least six hours the first time you use it. 

If the optional fan kit has been installed, place fan in the “OFF” 

position during this time.

IMPORTANT: 

Turn off the gas before servicing appliance. Have a 

qualified service person perform these check-ups at the beginning 

of each heating season.

•  Clean Burner and Control Compartment 

  Keep the control compartment, logs, and burner areas surrounding 

the logs clean by vacuuming or brushing at least twice a year.

Cleaning Procedure

1.  Turn off pilot light using your remote. Allow the fireplace to cool 

completely.

2.  Remove glass front and barrier screen. (See glass and barrier 

screen removal.)

3.  Vacuum burner compartment.

4.  Re-install glass front and barrier screen.

5.  Ignite pilot. (See Lighting Instructions)

6.  Operate the pilot burner. If it appears abnormal contact your 

dealer for service.

•  Check Vent System

  Inspect the fireplace and venting system before initial use and at 

least annually. Inspect the external vent cap on a regular basis 

to make sure no debris is interferes with the air flow.

Cleaning the Glass

Clean the glass periodically. We recommend gas fireplace glass 

cleaner. During start-up, condensation forms on the inside of the 

glass causing lint, dust and other airborne particles to cling to the 

glass. Also initial paint curing may deposit a film on the glass. Allow 

the fireplace to cool and then clean the glass two or three times with 

gas fireplace glass cleaner or a non-abrasive household cleaner 

and warm water. After that, clean the glass two or three times during 

each heating season or more often if necessary.

WARNING

Clean glass with cleaner designed for fireplaces. 

Do not use Ammonia based or abrasive cleaners on glass. 

Do not attempt to clean glass when glass is hot.

Wiring

If any of the original wire supplied with this unit must be replaced, 

order through parts department.

Glass - General Information

WARNING

Do not operate appliance with the glass front removed, 

cracked, or broken. 

Use only glass approved for use by the fireplace manufacturer for 

replacement. Glass replacement should be done by a licensed or 

qualified service person.

WARNING

1.  The use of substitute glass will void all product warranties.

2.  Avoid breaking the glass.

3.  Do not operate this appliance without the glass front 

or with a broken glass front. Have a qualified service 

person replace damaged glass and gasket using materials 

specified by Empire Comfort Systems.

4.  Do not abuse or strike the glass.

MAINTENANCE AND SERVICE

Summary of Contents for DVCT36CFP95N-1

Page 1: ...iduals WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury death or property damage Do not store or use gasoline or other flammable vapors and liq...

Page 2: ...he fireplace This is a heating appliance The flow of heat can ignite combustibles Figure 1 GENERIC MODEL SHOWN COMBUSTIBLE MATERIAL TABLE OF CONTENTS SECTION PAGE PAGE MULTIFUNCTION REMOTE OPERATING I...

Page 3: ...PERATING THE REMOTE SYSTEM OR ACTIVATING MANUAL BYPASS OF THE REMOTE SYSTEM CAUTION PROPERTY DAMAGE HAZARD EXCESSIVE HEAT CAN CAUSE PROPERTY DAMAGE THE APPLIANCE CAN STAY LIT FOR MANY HOURS TURN OFF T...

Page 4: ...ith a paper clip and the IFC module will beep three times to indicate the IFC module is ready to synchronize with the transmitter within ten seconds See Figure 5 Figure 4 SWI BUTTON Figure 5 5 With th...

Page 5: ...the Receiver confirms reception of the command Remote Control Display Figure 9 Remote Flame Control The Proflame has six flame levels With the system on and the flame level at the maximum in the appl...

Page 6: ...ansmitter Operation The Smart Thermostat function adjusts the flame height in accordance to the difference between the set point temperature and the actual room temperatures As the room temperature ge...

Page 7: ...t Flow To activate this function use the Mode Button Figure 3 to index to the SPLIT FLOW mode icon See Figures 22 and 23 Pressing the Up Arrow Button will activate the secondary burner Pressing the Do...

Page 8: ...to avoid unsupervised operation To activate this function press the MODE and UP Buttons at the same time See Figure 28 To deactivate this function press the MODE and UP Buttons at the same time OFF Fi...

Page 9: ...the wall control or remote control OFF for two or three seconds and then restoring a power supply back on The return of the system to normal operation must be checked under safe conditions by the user...

Page 10: ...electric power to the appliance if service is to be performed if applicable 2 Locate On Off gas shutoff knob and turn clockwise to OFF Do not force LIGHTING INSTRUCTIONS 1 STOP Read the safety inform...

Page 11: ...d at least annually Inspect the external vent cap on a regular basis to make sure no debris is interferes with the air flow Cleaning the Glass Clean the glass periodically We recommend gas fireplace g...

Page 12: ...TOOL GLASS LATCH 4 PLACES L A T C H LA T C H LA T C H Figure 31 Light Bulb s Replacement 1 Remove the following items barrier screen glass frame assembly This unit comes standard with two lights that...

Page 13: ...an adjustable safety gate to keep toddlers young children and other at risk individuals out of the room and away from hot surfaces The vent cap located on the outside of your home will also become ve...

Page 14: ...scaped gas can adsorb or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity LP Gas may stratify i...

Page 15: ...0 and be ANSI UL 2034 listed and IAS certified 3 SIGNAGE A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight feet above gr...

Page 16: ...he instructions furnished with the appliance A bill of sale canceled check or payment record should be kept to verify purchase date and establish warranty period Ready access to the appliance for serv...

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