Rev B 2022/03
97
CyBio Well vario
Troubleshooting
In addition, the following faults may occur:
Error message
Cause
Remedy
No aspiration allowed at
this point.
The system tries to aspirate
a volume, following an aspi-
ration or a dispensing cycle,
despite the fact that the pis-
tons have not yet returned
to their zero-positions.
Correct program sequence
as necessary.
Aspirated volume too
small.
Aspirated volume is too
small.
Valid values are within the
range of 0.1
μ
L to 25
μ
L or
2
μ
L to 250
μ
L, depending
on the type of pipetting
head. Correct these values
accordingly.
Command requires more
parameters.
Command was transferred
to pipettor with some
required parameters miss-
ing.
Check transfer cables for
proper condition.
Check that available soft-
ware version is actually con-
figured for your system
(refer to
Hardware system
information
window in
[Devices]
) menu.
On failure to remove this
error, you should notify the
customer service.
Command unavailable in
this system state
A command was triggered,
but cannot be successfully
completed in the present
system state, for example,
command attempted
switching the XY-position
controller for 384-well
microplates to a new posi-
tion, while vertical drive
motion was out of switching
range limits.
Change parameter settings
of fault-triggering com-
mand to permissible values.
Wrong parameters
Software transferred wrong
parameters to system.
Check that available soft-
ware version is actually con-
figured for your system
(refer to
Hardware system
information
window in
[Devices]
) menu.
Check system connections
for proper state.
On failure to remove this
error, you should notify the
customer service.
Error on calculating motor
characteristic.
Value settings for system
motor characteristic are
unrealistic.
Correct parameter settings
as necessary.
Error on communicating
with interface
Interface transmission error
which cannot be located in
greater detail.
Check PC and system for
proper connection.
Check configuration of serial
interface and PC.
Error on horizontal drive
motion
Horizontal motion was
obstructed by incorrectly
seated microplate.
Remove microplate and
mount it correctly.
Summary of Contents for Analytik Jena CyBio Well vario
Page 1: ...User Manual CyBio Well vario ...
Page 3: ...Rev B 2022 03 III CyBio Well vario ...
Page 5: ...Rev B 2022 03 V CyBio Well vario ...
Page 6: ...VI Rev B 2022 03 CyBio Well vario ...
Page 7: ...Rev B 2022 03 VII CyBio Well vario ...
Page 8: ...VIII Rev B 2022 03 CyBio Well vario ...
Page 12: ...XII Rev B 2022 03 CyBio Well vario ...
Page 16: ...XVI Rev B 2022 03 CyBio Well vario ...
Page 26: ...10 Rev B 2022 03 Technical Specifications CyBio Well vario ...
Page 62: ...46 Rev B 2022 03 Technical Description CyBio Well vario ...
Page 118: ...102 Rev B 2022 03 Troubleshooting CyBio Well vario ...
Page 126: ...110 Rev B 2022 03 Decommissioning CyBio Well vario ...
Page 130: ...114 Rev B 2022 03 Accessories Spare Parts CyBio Well vario ...
Page 132: ...116 Rev B 2022 03 Waste Disposal CyBio Well vario ...
Page 142: ...126 Rev B 2022 03 CyBio Well vario ...