CyBio Carry
Troubleshooting
39
Error code
Cause
Remedy
127
Axis busy
Contact customer service.
128
No plate gripped
Check whether the microplate is in
the correct position and has not
fallen down, for example.
160, 180,
200, 220,
240
Motor …: movement error
¡
Remove the obstacle.
¡
Repeat the move command.
Check whether the axes can
move freely.
161, 181,
201, 221,
241
Motor …: no initialization (reference
movement). Initialization is required
for a command to be executed.
Check the method settings and
change them if necessary.
Calibration is necessary at the start
of the method.
162, 182,
202, 222,
242
Motor …: motor communication er-
ror
Contact customer service.
163, 183,
203, 223,
243
Motor …: home position not found
or cannot be left (during the refer-
ence movement)
¡
Remove the obstacle.
¡
Repeat the move command.
Check whether the axes can
move freely.
164, 184,
204, 224,
244
Motor …:
¡
Incorrect or unknown command
transmitted to the motor
¡
Wrong parameter(s)
¡
Parameter missing
Contact customer service.
165, 185,
205, 225,
245
Motor …: stall error detected (actual
and target position do not match)
¡
Remove the obstacle.
¡
Repeat the move command.
Check whether the axes can
move freely.
167, 187,
207, 227,
247
Motor …: motor electronics over-
voltage/motor overvoltage detected
Contact customer service.
168, 188,
208, 228,
248
Motor …: motor electronics temper-
ature/motor temperature too high
Contact customer service.
169, 189,
209, 229,
249
Motor …: motor control generates
excess current
¡
Remove the obstacle.
¡
Repeat the move command.
Check whether the axes can
move freely.
¡
Reduce the transport mass.
1001 …
1210
Internal communication error
Contact customer service.
1306
FRAM: CRC error
Contact customer service.
1311, 1312
FRAM X or Z not initialized
Contact customer service.
1400
General ESTOP hardware error of
the safety device
Contact customer service.
1401
ESTOP: command sequence not ad-
hered to/different command ex-
pected
Check the method settings and
change them if necessary.
1410 …
1483
ESTOP hardware error
A safety device is defective.
¡
Contact customer service.
2008
Motor current supply error
Contact customer service.
3200
General operating system error
Contact customer service.
3201, 3202
Mailbox 1/2 error
Contact customer service.