Teqwave H
Diagnostics and troubleshooting
Hauser
69
Error
Possible causes
Remedial action
Operation outside the range of application.
1.
Ensure homogeneous mixing of the liquid
and continuous flow of liquid to the
sensor.
2.
Remove air bubbles and/or particles.
3.
Ensure the temperature value is stable.
Sensor is dirty.
Ensure that the sensor is free from dirt and
deposit buildup.
Sensor is faulty.
1.
Check the sensor with the "Check sensor"
function.
2.
Contact Hauser-Service if the
limit value is exceeded.
12.1.4 For access via the "Teqwave Viewer" operating tool
Problem
Possible causes
Remedial action
Not possible to connect to the "Teqwave Viewer"
operating tool.
Cable is not connected.
Connect the network cable to the transmitter.
Cable too long.
Check the cable length (max. 30 m) and correct
if necessary.
Internet protocol configured incorrectly.
Check the configuration of the Internet protocol
and correct if necessary.
The permanent connection to the "Teqwave
Viewer" operating tool disconnected after a few
days.
Internet protocol has been changed. Check the
configuration of the Internet protocol.
Check the configuration of the Internet protocol
and correct if necessary.
Measuring device is connected to several
operating tools.
Only establish a single link to maintain a
permanent connection.
Error message when running the "Read memory"
function.
Network connection has been interrupted.
Ensure uninterruptible network connection.
Measured values from 1904 appear in the graph
after reading the memory.
Communication error or device memory faulty.
1.
Restart the transmitter. In doing so,
disconnect the device from the supply
voltage for at least 30 seconds.
2.
Read the memory again.
3.
If the error persists, contact the
Hauser Service.
All measured values appear with the value zero
after reading the memory.
Communication error or device memory faulty.
1.
Restart the transmitter. In doing so,
disconnect the device from the supply
voltage for at least 30 seconds.
2.
Read the memory again.
3.
If the error persists, contact the
Hauser Service.
12.2 Diagnostics information for transmitter with LED
status indication
Four light emitting diodes (LEDs) on the transmitter provide information on the condition
of the device.
Transmitter with LED status indication
LED
Signal
Meaning
Power
Lit green Supply voltage connected, initialization completed.
Error
Lit red
Measuring system error; read exact error code with the Viewer.
Sensor ok
Lit green The sensor is working perfectly.
