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Troubleshooting
Tab. 13-1 Troubleshooting
Please contact our customer service for further fault diagnosis as well as pro-
curement of original spare parts and wear parts at
Customer service: Tel. +49 7123 973744
Email: service@endress-stromerzeuger.de
Have the item and serial number of your device ready for identification. You will
find these details on the type plate (see Fig. 3-1 ).
The engine does not ro-
tate
The starter battery is discharged or de-
fective (only for electrical starting)
Clean the battery poles,
check teh starter battery and
recharge or replace, check
the recharging circuit
Starter defective
Replace the starter
Engine is mechanically blocked
Contact your service partner
No or insufficient voltage
available during idling
without a load.
The rotational speed of the engine was
adjusted afterwards.
Contact your service partner.
The electronic controller has been al-
tered.
Contact your service partner.
The electronic controller is defective.
Contact your service partner.
Strong voltage fluctua-
tions occur.
The engine runs irregularly.
Contact your service partner.
Speed controller working erratically or
insufficiently.
Contact your service partner.
The engine smokes.
Too much oil in the engine.
Drain off an excess oil.
Paper element of the air filter is dirty or
oil-soaked.
Clean paper element or re-
place if necessary.
Foam element of the air filter is dirty or
dry.
Clean foam element and if
necessary moisten.
The power output remains
significantly below the
nominal output
Operation under extreme climatic con-
ditions
Adapt the usage for the cli-
matic conditions or terminate
it
The generator has been poorly ser-
viced
Perform maintenance work
The generator has reached its wear
limit.
Contact your service partner
Generator is not running
smoothly.
The generator is loaded beyond its
nominal output load.
Reduce power draw.
The oil pressure is too low.
Insufficient engine oil in the engine.
Refill with engine oil.
Generator does not start
automatically.
Remote start connection is faulty or
connection has not been made
Remake the remote start con-
nection
Malfunction
Possible cause
Correction