9
Product identification
3
Product identification
3.1
Welcome to ENDRESS!
We are pleased that you have made the decision to purchase a ENDRESS
power generator. You have purchased a high-performance product into
which we have embodied decades of our experience and have integrated
many functions oriented on daily use. Through careful selection of high
quality components and materials in combination with the proverbial Swa-
bian engineering performance you have in your possession a device which
will operate reliably for many years, also under the hardest of operating
conditions.
3.2
Your product
Customer service
In order to precisely identify your device there is a type plate attached to the Gen-
erators (see Fig. 3-1 ), which includes details about the device designation and
"S/N" serial number. If you have any questions about device details, functions or
notices concerning operation, please contact our
Customer service: Tel. +49 (0)7123 9737-44
Email: service@endress-stromerzeuger.de
You will find competent contact persons there, also concerning original spare
parts and wear parts. (see also Chapter 15 )
Type plate
The type plate shown below is a representation of the adhesive label placed on
the device. Please be prepared, when contacting our service team, to assist us
in exactly identifying your device. Refer to your generator's operating instructions
for further information about finding the type plate.
Fig. 3-1 Example of a type plate
3.2.1
A device description and intended use
As part of network backup, the power generator creates electricity that can be
used in alternating operation as an “on-site operation” OR as a “building supply”
(IT-TN version).
Your power generator creates electricity for the “on-site operation” mode as part
of a network backup operation, through which you can supply a mobile distribu-
tion system with electricity. This enables mobile use of commercially available
electrical devices with single-phase 230 V AC / 50 Hz or three-phase 400V AC /
50 Hz (depending on the equipment being used).
