16
detected automatically without installing any driver (except if you use Windows 98).
Once detected, you can read/write to the device’s memory just as if you were using a
regular disk drive.
IMPORTANT: To avoid any data loss, always perform a safe USB device extraction
before disconnecting the USB cable from the PC. In Windows XP, for example, you can
find the safe extraction icon in the task bar, next to the system clock.
FIRMWARE REINSTALLATION
Your MP4 Energy™ has an installed operating system, usually called firmware, that
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sometimes needs to be reinstalled. The process is easy, but has to be performed
carefully, and only when it is really necessary. If you see that the player halts, reboots
randomly, or you have problems to access the memory content from your computer,
those are signs that the firmware might be damaged and you should reinstall the
latest version available.
Check the extended user manual to find easy and detailed instructions to reinstall the
firmware in your MP4 Energy™.
TROUBLESHOOTING
Check the extended user manual to find answers to the most frequently asked
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questions about your MP4 Energy™. If you don’t find the answer there, check out the
F.A.Q. of your product at www.energysistem.com.
WARRANTY
Energy Sistem Soyntec S.A. warrants its products to be free from defects in materials and
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workmanship at the time of purchase.
The warranty period is 36 months from the date of purchase for MP3/MP4 Players.
WARRANTY PROCEDURE
Visit the Support section at http://support.energysistem.com and select your product to view the
1.
FAQ (Frequently Asked Questions). The solution to your problem is very likely to have been already
published there. You will also be able to download user manuals, user guides, drivers and updates.
If you cannot find an appropriate solution in the Support section, you may send us your enquiry or
2.
warranty service request by email: support@energysistem.co.uk
Alternatively, you may prefer to contact the distributor from which you purchased the product,
3.
presenting the purchase receipt or invoice. Specifications are subject to change without notice.
Specifications are subject to change without notice.
© 2008 by Energy Sistem®. All rights reserved.
Trademarks.
All company, brand and product names are trademarks or registered trademarks of their
respective companies.
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