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the AC adapter / DC provided and wait until the battery is fully charged.
Slide the bar on the right side in the main menu, and click on the search icon.
2.
Make the search for "Recovery" and enter it.
3.
Choose the option you want and follow the instructions to restore your system
4.
Troubleshooting
Why can't I play some MP3 files?
5.
The MP3 file must follow the "layer 3" standard for MPEG1, MPEG2 and MPEG 2.5 formats. Otherwise, it must be
converted using a specific software.
My Tablet does not turn on, what can I do?
6.
Make sure that the battery is charged enough to power the device. If after leaving the device charging for at
least 30 minutes the problem continues, there may be a problem with the installed operating system. Please,
refer to the "Updating" section of this manual.
Why can't I play some WMA files?
7.
Make sure you are not trying to play WMA file with DRM.
Why can't I see my video, image or text files when using the music player?
8.
Generally, applications only display the files supported by the program. Therefore, while you browse the folders
using a specific application, you can only see the files associated to that program (songs in the music player,
videos in the movie player, etc). In order to see all the files stored in the internal memory, start the FileXplorer
application from the application menu.
Which video formats are compatible with my Tablet?
9.
Your Tablet can play multiple video formats wihtout recoding.
Why can't I display my .jpg images?
10.
Many digital cameras and image editing software add hidden data to .jpg files. This can prevent your Tablet from
loading the images. Try to delete them and save the image with another name.
The built-in memory of the Tablet is lower than the specified in the specifications. Why?
11.
The Android™ operating system and the preinstalled applications need approximately 1.5GB to work. Therefore,
the available memory for additional data is less than the specified.
I updated the firmware but I no longer have any multimedia files nor wallpapers. How can I retrieve the contents
12.
that came preinstalled?
Before any system update, we recommend making a backup of everything you want to keep. In
www.energysistem.com, you will find not only all the content that came preinstalled in your Tablet, but many
more multimedia files and additional wallpapers.
What must I do to install an application?
13.
First, make sure that the file has the Android™ application extension (.APK). Android™ will ask you to activate
the application installation from "Unknown sources", this option is disabled for safety. To authorize the
installation of applications, you only have to follow the instructions on the screen the first time you try to install
an application: Settings / Security / Unknown sources (activate).
How long does the battery last? It depends largely on the use, such as the screen brightness, use of headphones
14.
or speaker, if the Wi-Fi connection is enabled or disabled and the power consumtion required by the apps,
games, etc.
Warranty
Energy Sistem Technology, S.A. is liable for any lack of conformity which exists at the time the goods were purchased
during a period of 36 months. Batteries are excluded from the 36-month warranty, having a warranty period of 12
months. This warranty covers any defects in workmanship or materials. This warranty does not cover any failure of the
product due to accidents, misuse or alteration made by an unauthorized person. The special 36-months warranty is
valid for the European Union. For other countries, please refer to the specific legislation or your local distributor.
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