93
Call 1-
800-347-9575
for Technical Support
10.3 Limited Warranty
EnergyLogic, LLC, MANUFACTURER,
warrants to the buyer that
MANUFACTURER’s
boiler be free from defect in material and workmanship according to the
provisions and limitations for a period of one (1) year from the Effective Date (as defined below) or 1,500 hours of operation (in-service date), whichever occurs
first. The buyer is responsible for registering the unit with the
MANUFACTURER
. If the unit is not registered, the buyer is responsible for maintaining proof of the
purchase date of the unit. The warranty coverage period
begins on the date (the “Effective Date”) of purchase, as established by buyer, or otherwise on the date
of manufacture as indicated by the serial number.
No warranty claim examination shall commence until the unit is registered with the MANUFACTURER.
Non-consumables or parts that are not associated with a maintenance service interval because of normal wear shall be warranted for a period of one (1) years
from the Effective Date or 1,500 hours of operation, whichever occurs first. A second year will be activated when the product is registered with the Manufacturer
with in the first 30 days of receipt of the Product.
The boiler vessel shall be warranted for a period of ten (10) years from the Effective Date or 15,000 hours of operation, whichever occurs first. Parts coverage is
100% for boiler coil replacement during the first five (5) years from the Effective Date or 7,500 hours of operation (whichever occurs first), with prorated coverage
(from the Effective Date) for the remainder of the ten (10) year term.
Parts (including boiler vessel) replaced during the original equipment warranty period as detailed herein shall carry either a one (1) year warranty from the Effective
Date or the remainder of the factory warranty for the original equipment, whichever occurs last. In no event shall a part replaced under the original warranty carry
a warranty that extends beyond one year from the expiration of the original factory warranty period.
Warranty Exclusions:
1.
Consumable parts or any part that is associated with a normal maintenance interval because of normal wear and tear (filters, seals, gaskets, air
compressor vanes, batteries, insulation, furnace cabinets).
2.
Products or parts which are not maintained in accordance with the service frequency and methods described in the
MANUFACTURER’S
instructions
furnished and / or available upon request from the buyer.
3.
Parts and products that are not installed and operated according to
MANUFACTURER’S
instructions furnished and / or available upon request from
the buyer.
4.
Repairs made with parts or accessories which are not genuine EnergyLogic LLC or EnergyLogic LLC approved
5.
Installations not in accordance with U.L., NFPA No. 31, federal, state, and local codes and regulations.
6.
Labor or other costs incurred in troubleshooting, repair, removal, transportation, installation, service or handling of parts.
7.
Claims, representation, or warranty made by any dealer, distributor, or other person that is inconsistent with or is more expansive than the provisions
provided herein.
8.
Parts that are altered from original specifications of the
MANUFACTURER
or are damaged because of misuse, improper handling, storage, or use in
conjunction with other parts not authorized by
MANUFACTURER
.
9.
Products that have been moved from the original installation site or that have been sold or exchanged to a person other than the original buyer
.
10.
Equipment or products installed outside of the continental U.S. or Canada.
11.
Products or parts in which the serial number has been altered, defaced, or removed
The buyer must assist the
MANUFACTURER’S
Technical Support group during over-the-phone problem diagnosis in order to help substantiate a warranty
condition. A course of action will be determined by the
MANUFACTURER
if repair or replacement is deemed necessary.
MANUFACTURER’S
liability under this warranty shall be limited to the repair or replacement of any part or parts that may prove to be defective under such normal
operation and use, subject to
MANUFACTURER’S
examination and determination to its satisfaction that such part or parts are so defective.
Obtaining Warranty Service:
If the local Service Provider is unknown, contact
EnergyLogic, LLC
at 5901 Crossings Blvd., Antioch, TN 37013, or at
1-
800-347-9575
.
A representative will
assist you in locating the nearest authorized service provider or in verifying the warranty coverage. The Unit Registration identification number will be required.
Please refer to our website at www.energylogic.com for more information.
In order for a warranty claim to be acknowledged by the
MANUFACTURER,
the buyer must be issued a Return Authorization (RA) number and the product must
be Warranty Registered. After obtaining an RA number, the buyer must properly package the part to avoid damage during shipment with the RA number visible on
the outside of the box. A credit card number must be provided in order for the replacement part to be shipped and the part must be returned within 30 days of
receipt of the replacement part in order to avoid charges.
If
MANUFACTURER
determines that a problem with a product or part is not covered under the Limited Warranty, the buyer will be notified and informed of service
alternatives available on a fee basis.
DISCLAIMER AND LIMITATION OF DAMAGES: THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, TO THE EXCLUSION OF ANY AND ALL OTHER WARRANTIES OR REPRESENTATIONS THAT MAY BE EXPRESSED OR IMPLIED BY ANY
LITERATURE, PACKAGING, SAMPLES, MODELS, DATA OR PERSONS. MANUFACTURER DOES NOT ASSUME, NOR DO WE AUTHORIZE ANY
EMPLOYEE, AGENT, OR OTHER PERSON TO ASSUME FOR US, ANY OTHER RESPONSIBILITY OR LIABILITY IN CONNECTION WITH THE SALE OF
THE GOODS COVERED HEREBY. MANUFACTURER HEREBY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR USE. MANUFACTURER
’S MAXIMUM LIABILITY HEREUNDER SHALL NEVER EXCEED THE COST OF THE PRODUCT. MANUFACTURER
IS NOT RESPONSIBLE FOR OR LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING
FROM THE USE OF THE GOODS COVERED HEREBY OR ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT
NOT LIMITED TO CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, LOST PROFITS OR GOODWILL, LOSS OF TIME, INCONVENIENCE, LOST FUEL,
LOST SAVINGS, LABOR CHARGES OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO PERSONS, BUSINESS OR
PROPERTY WHETHER AS A RESULT OF BREACH OF WARRANTY OR OTHERWISE. THIS WARRANTY IS LIMITED TO THE PRECISE TERMS SET
FORTH ABOVE, AND PROVIDES EXCLUSIVE REMEDIES EXPRESSLY IN LIEU OF ALL OTHER REMEDIES.
