Enerzone Euromax EP00070 Installation And Operation Manual Download

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Euromax Pellet Stove Installation and Operation Manual

ENERZONE LIMITED LIFETIME WARRANTY

The  warranty  of  the  manufacturer  extends  only  to  the  original  retail  purchaser  and  is  not  transferable.  This  warranty  covers
brand new products only, which have not been altered, modified nor repaired since shipment from factory.  Proof of purchase
(dated  bill  of  sale),  model  name  and  serial  number  must  be  supplied  when  making  any  warranty  claim  to  your  ENERZONE
dealer.

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of
maintenance, over firing, negligence or accident during transportation, power failures, downdrafts,  venting problems
or  under-estimated  heating  area  are  not  covered  by  this  warranty.    The  recommended  heated  area  for  a  given
appliance is defined by the  manufacturer as its capacity  to maintain a minimum acceptable temperature considering
that the space configuration and the presence of heat distribution systems have a significant impact in making heat
circulation optimum.

This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of
unauthorized or other than original parts voids this warranty. An authorized qualified technician must perform the installation in
accordance with the instructions supplied with this product and all local and national building codes. Any service call related to
an improper installation is not covered by this warranty.

The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim.
Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back
to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile
by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this
warranty are limited according to the table below.

The  manufacturer,  at  its  discretion,  may  decide  to  repair  or  replace  any  part  or  unit  after  inspection  and  investigation  of  the
defect.  The  manufacturer  may,  at  its  discretion,  fully  discharge  all  obligations  with  respect  to  this  warranty  by  refunding  the
wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon,
indirect,  consequential damages of  any  nature,  which are in  excess of  the original  purchase price  of  the  product.  A  one-time
replacement  limit  applies  to  all  parts  benefiting  from  lifetime  coverage.  This  warranty  applies  to  products  purchased  after
September 1

, 2015.

DESCRIPTION

WARRANTY APPLICATION*

PARTS

LABOUR

Combustion chamber (welds only**), heat exchanger (welds only**),
and cast iron door frame.

Lifetime

5 years

Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum
extrusions), plating (defective manufacture**), and ceramic glass
(thermal breakage only**).

Lifetime

N/A

Glass retainers, handle assembly, cleaning rod, air control
mechanism, and auger.

5 years

1 year

Removable stainless steel components, burn pot, deflectors,
supports, and baffle.

5 years

N/A

Blowers, auger motor, PC board, igniter, heat sensors, rheostat,
wiring, and other controls.

2 years

1 year

Paint (peeling**), gaskets, insulation, masonry-like panels**, ceramic
logs**, and other options.

1 year

N/A

All parts replaced under the warranty.

90 days

N/A

*Subject to limitations above. **Picture required.

Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not
exceed the wholesale price of the replacement part.

Shall your unit or a components be defective, contact immediately your

ENERZONE

dealer. To accelerate processing of your

warranty claim, make sure to have on hand the following information when calling:



Your name, address and telephone number;



Bill of sale and

dealer’s name;



Installation configuration;



Serial number and model name as indicated on the
nameplate fixed to the back of your unit;



Nature of the defect and any relevant information.

Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your
ENERZONE dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to
sender.