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Call Forwarding 

 
1.  A handset can direct the base station to forward all 

future phone calls to be routed to another handset or 
another phone number. 

 
2.  Press handset Menu (Right) soft key. 
 
3.  Press the number “5”, this will enter the handset setting 

menu. 

 
4.  Press number “3”, handset enters call forwarding setting 

mode. 

 
5.  Use Up/Down arrow to scroll up and down the selection 

(Off, Another Handset, External Line). 

 
6.  Make a selection (default = Off) and press SAVE (Left) 

soft key. 

 
7.  When prompted, enter a two-digit handset ID or an 

external phone number, up to 14 digits. 

 
8.  A warning message “All calls are forwarded” will appear 

on the handset LCD. 

 
9.  To turn off call forwarding, repeat the above procedures 

and select “Off”. 

 

Notes:

 

1.  Because this setting is stored both on the handset and 

on the base station, the handset must be in range with 
the base to change setting. 

2.  A warning message will appear on the handset LCD to 

inform the handset that all calls are forwarded. 

3.  Calls can be forwarded to another handset or a phone 

number, but not both.  Setting a call forwarding address 
will automatically replace the previous setting. 

4.  There is no call forwarding announcement, the caller is 

 
 
 

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not aware of the call is being forwarded. 

5.  Call forwarding can be only one-hop.  That is, for 

example, if Handset 11 forwards calls to Handset 22, but 
Handset 22 also sets calls forwarding to another 
handset, calls for Handset 11 are still routed to Handset 
22. 

 
 

Auto-Attendant (AA) 

 
1.  When enabled by the administrator, an automated 

attendant would greet a telephone line incoming call. 

 
2.  The caller will be prompted by the greeting message to 

enter a two-digit extension number (Handset ID) or press 
“0” for operator. 

 
3.  The greeting message is user programmable.  The 

Handset ID that is designated as the operator is also 
user programmable. 

 

Default greeting message (Main OGM): “Please 
enter the extension number or press 0 for the 
operator.” 

 

Default operator: Handset 10. 

 

4.  AA will ask for another handset ID if the first entry is 

invalid (no registered handset with that ID) with the 
announcement (OGM2): “The extension you entered is 
invalid, please try another extension or press 0 for the 
operator.” 

 
5.  If there is no entry after time out, AA will announce 

(OGM3): “Please hold, your call is being transferred to 
the operator.” and automatically ring the operator 
handset. 

 
6.  If the destination handset does not answer (busy, power 

off, or out of range) after handset paging time out, the 
AA prompts the caller for another extension number by 

Summary of Contents for EP-490

Page 1: ...asic Handset Features 14 Additional Handset Features 16 Base Illustration 21 Base Features 22 Basic Base Station Features 22 Additional Base Station Features 23 Administrator Features 24 Charger Illus...

Page 2: ...your wireless phone ensure your safety and the safety of others a Always watch where you are walking and standing b Don t let a phone call distract you from working safely 2 In an emergency a If an em...

Page 3: ...electricity available for 6 use during power outage or have a temporary backup power supply 8 Slots or openings in the product s housing are provided for ventilation These openings must not be blocke...

Page 4: ...non rechargeable batteries The batteries could short circuit and the battery enclosure may be damaged causing a hazardous condition 2 Follow the charging instruction in this manual and instruction lab...

Page 5: ...ens 5 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your telephone system Consult with your local phone compa...

Page 6: ...th each other as digital full duplex 2 way radios Members of work group s can be in contact with their co workers while leaving phone lines available for incoming and outgoing calls Handsets that are...

Page 7: ...left and right soft keys e Icons from left to right i RSSI Receive Signal Strength Indicator During a call the number of bars is proportional to the radio signal strength received i Call in progress...

Page 8: ...econds indicates a call is on hold 8 Battery 9 Headset Jack 2 5 mm headset jack for hands free operation 10 Left Right Soft Keys Make menu selection 16 11 Up Down Scrolling Keys a Scroll through recor...

Page 9: ...h key timing a From an administrator handset Handset 10 or 11 press MENU 9 2 4 to select flash key timing 18 b 9 level 100 ms 900 ms timing selections default 600 ms Note The default value 600 ms work...

Page 10: ...Display call time duration for current call during and immediately after the call 28 Text Messaging a Editing Message from a handset users can edit a screen full up to 2 line 28 characters of text mes...

Page 11: ...ote The antenna port has a reverse thread connector to remove antenna or cable turn clockwise to install turn counterclockwise Improper installation may damage the connector 2 Audio in Jack 3 5 mm Pro...

Page 12: ...lows private paging to a single handset with individual Handset ID or group paging to a group of handsets with Group ID c Per line AA enable disable by administrator d When disabled for a line the adm...

Page 13: ...r will be routed to this specific handset ID ii When EP 490 is linked behind the PBX system with analog module or D A converter the call can be routed back to a wired PBX extension To perform this fea...

Page 14: ...Note The base station s antenna port has a reverse thread connector to install antenna or cable turn counter clockwise to remove turn clockwise Improper installation may damage the connector 2 Plug th...

Page 15: ...al answering device in between the wall phone jack s and the Base Station Either a multiple of single line answering devices or a multiple line answering device can be used You may want to disable the...

Page 16: ...ink is established regardless if and when the call is answered Making an Intercom Call 1 Press Intercom key followed by a two digit handset ID or Group ID 32 2 To abort dialing press END key Notes 1 I...

Page 17: ...n is valid only for the current call Ending a Call To end a telephone or intercom call press END key or place handset into charger cradle 34 Adjusting Receiver Earpiece Voice Volume 1 Voice volume can...

Page 18: ...lect KeyGuard option The handset keypad is locked No key entry is accepted except the power on off key 2 To unlock the keypad press Unlock Left soft key then within 2 seconds press the digit 1 to unlo...

Page 19: ...base De registration will reset the Handset ID to 00 erase the 38 system security code and free up the old ID for future registration b After deregistration the handset will not be able to use the ba...

Page 20: ...D or asks the handset having the desired ID to vacate by de registering with the base 40 h Perform registration immediately afterward for the handset desiring a specific ID to ensure that the ID is no...

Page 21: ...line or another handset for a 3 way conference 42 2 Press HOLD Right soft key to put the current call on hold 3 Press OPTION Right soft key to enter selection menu 4 3 Way Conferencing with a Second...

Page 22: ...announcement the caller is 44 not aware of the call is being forwarded 5 Call forwarding can be only one hop That is for example if Handset 11 forwards calls to Handset 22 but Handset 22 also sets ca...

Page 23: ...Call routed to the operator is final and will be terminated if the operator does not answer 46 Call Waiting 1 A handset while talking on one phone line can be informed of the arrival of a new incomin...

Page 24: ...andset or a calling group Then press Yes and enter the ID either handset ID 48 or group ID to execute line dedication Turning off the AA may be useful when The line is not used by a group of people Ex...

Page 25: ...f the desired flash time is 200ms Notes 50 1 De registration by the administrator will disable a handset s ability to use the base station to make or receive phone calls This also frees up the ID for...

Page 26: ...ce PP will result in 5 6 seconds pause in the dialing 5 Character Table Key Characters and Orders 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 52 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 Toggle...

Page 27: ...umbers received but didn t answer starting from the most recent one Use Up Down Arrow to scroll through the list i Press OPTION Right soft key for options Press 1 and confirm to erase current record P...

Page 28: ...to move the cursor backward or forward to insert to the left of the cursor or delete the character above the cursor or left of the cursor if cursor is on the right of the last character 56 ii Enter c...

Page 29: ...c There will be no acknowledgement returned 6 Receiving a text message a When a message arrives a double beep alerts the arrival of a text message b The text message remains on the LCD display for 8 s...

Page 30: ...olutional CRC 8 kbps Convolutional CRC Transmission Data Rate 170 678 kbps 176 678 kbps User Data Rate 128 kbps duplex 128 kbps duplex Duplex Time Division Duplex TDD Time Division Duplex TDD Voice Qu...

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