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Call Forwarding
1. A handset can direct the base station to forward all
future phone calls to be routed to another handset or
another phone number.
2. Press handset Menu (Right) soft key.
3. Press the number “5”, this will enter the handset setting
menu.
4. Press number “3”, handset enters call forwarding setting
mode.
5. Use Up/Down arrow to scroll up and down the selection
(Off, Another Handset, External Line).
6. Make a selection (default = Off) and press SAVE (Left)
soft key.
7. When prompted, enter a two-digit handset ID or an
external phone number, up to 14 digits.
8. A warning message “All calls are forwarded” will appear
on the handset LCD.
9. To turn off call forwarding, repeat the above procedures
and select “Off”.
Notes:
1. Because this setting is stored both on the handset and
on the base station, the handset must be in range with
the base to change setting.
2. A warning message will appear on the handset LCD to
inform the handset that all calls are forwarded.
3. Calls can be forwarded to another handset or a phone
number, but not both. Setting a call forwarding address
will automatically replace the previous setting.
4. There is no call forwarding announcement, the caller is
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not aware of the call is being forwarded.
5. Call forwarding can be only one-hop. That is, for
example, if Handset 11 forwards calls to Handset 22, but
Handset 22 also sets calls forwarding to another
handset, calls for Handset 11 are still routed to Handset
22.
Auto-Attendant (AA)
1. When enabled by the administrator, an automated
attendant would greet a telephone line incoming call.
2. The caller will be prompted by the greeting message to
enter a two-digit extension number (Handset ID) or press
“0” for operator.
3. The greeting message is user programmable. The
Handset ID that is designated as the operator is also
user programmable.
•
Default greeting message (Main OGM): “Please
enter the extension number or press 0 for the
operator.”
•
Default operator: Handset 10.
4. AA will ask for another handset ID if the first entry is
invalid (no registered handset with that ID) with the
announcement (OGM2): “The extension you entered is
invalid, please try another extension or press 0 for the
operator.”
5. If there is no entry after time out, AA will announce
(OGM3): “Please hold, your call is being transferred to
the operator.” and automatically ring the operator
handset.
6. If the destination handset does not answer (busy, power
off, or out of range) after handset paging time out, the
AA prompts the caller for another extension number by