24
IMPORTANT!
READ
AND
FOLLOW
ALL
INSTALLATION
AND
MAINTENANCE
INSTRUCTIONS,
INCLUDING
CLEANING
THE
UNIT
AS
SPECIFIED,
AND
REPLACING
GASKETS
ANNUALLY,
AND
PARTS
AS
NEEDED.
ENGLAND’S
STOVE
WORKS
IS
NOT
RESPONSIBLE
FOR
ANY
DAMAGE
OR
INJURY
INCURRED
DUE
TO
NEGLECT,
OR
DUE
TO
UNSAFE
INSTALLATION
OR
USAGE
OF
THIS
PRODUCT.
CALL
TECHNICAL
SUPPORT
WITH
ANY
QUESTIONS.
ERROR
MESSAGE
TROUBLESHOOTING
NOTE:
In
some
cases
it
will
be
recommended
that
you
run
“Diagnostic
Mode”
while
Troubleshooting.
See
the
section
immediately
following
this
section
for
information
on
running
the
Diagnostic
Mode
for
your
stove.
Failed
to
start
Each
time
the
unit
is
powered
up
it
should
be
clean;
the
burn
pot
should
be
empty;
fuel
should
be
already
loaded
into
the
hopper
and
both
the
loading
door
(hopper
lid)
and
the
front
door
must
be
closed.
When
powered
up,
the
unit
will
start
the
draft
(exhaust)
blower
and
begin
delivering
fuel
through
the
feed
system.
The
igniter
will
begin
to
heat
up,
as
well.
Once
the
fuel
has
reached
the
level
of
the
igniter
hole
in
the
burn
pot,
the
heat
from
the
igniter
should
quickly
begin
igniting
the
fuel.
Once
lit
and
burning,
the
unit
will
continue
in
this
state
until
the
firebox
heat
sensor
recognizes
“proof
of
fire,”
at
which
point
the
unit
should
exit
the
startup
sequence
and
begin
heating
at
the
setting
that
was
chosen
by
the
user.
If
the
unit
does
not
reach
the
operating
“proof
of
fire”
temperature,
a
Failed
to
start
error
will
appear.
Potential
causes:
Draft
(exhaust)
blower
not
running
‐
if
the
draft
blower
is
stuck,
defective
or
plugged
up
and
is
unable
to
run,
the
unit
will
not
feed.
The
airflow
generated
by
the
draft
blower
activates
a
vacuum
switch
that
tells
the
control
board
the
front
door
is
closed
and
the
draft
blower
is
pulling
sufficient
air
through
the
burn
pot
to
support
the
fire.
o
Solution:
Clean
the
stove
and
flue
system.
Clean
out
the
draft
blower
and
check
to
ensure
the
impellor
rotates
freely.
Check
wire
connections
at
the
blower;
test
in
diagnostic
mode.
If
the
draft
blower
still
does
not
run,
replace
the
draft
(exhaust)
blower.
Draft
(exhaust)
blower
running
but
no
fuel
being
fed
(auger
not
turning)
‐
This
would
indicate
one
of
the
following
issues:
Clogged
auger
or
defective
auger
motor;
Vacuum
switch
circuit
open;
Improper
venting
method;
Hopper
lid
switch
circuit
open.
o
Clogged
auger
or
defective
auger
motor
‐
clear
hopper
and
feed
system.
Check
for
“play”
in
auger.
Test
in
diagnostic
mode.
o
Defective
auger
motor
‐
if
auger
is
clear
but
will
not
run
in
diagnostic
mode,
replace
the
auger
motor.
o
Vacuum
switch
open
circuit
‐
ensure
the
door
closes
tightly.
Next,
inspect
the
vacuum
port
(in
the
right
rear
wall
of
burn
chamber
to
the
right
of
the
burn
pot
cradle)
for
blockage.
To
clean
this
vacuum
port,
insert
a
toothpick
or
similar
implement
into
the
mouth
of
the
port
and
(gently)
swirl
it
around
while
sliding
it
back
out
to
ream
out
the
opening.
This
port
should
not
be
vacuumed
out
aggressively
(i.e.
with
any
type
of
vaccum),
as
it
could
damage
the
switch.
Next,
clean
the
heat
exchange
areas
and
flue
system.
Test
in
diagnostic
mode;
if
the
circuit
still
shows
‘open,’
check
the
wire
connections
both
at
the
switch
and
the
control
board.
Test
again
in
diagnostic
mode;
if
still
open
replace
vacuum
switch.
