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TROUBLESHOOTING
Issue
Cause
Solution(s)
Stove
smokes
into
room
1.
Weak
Draft
1.1
Be
certain
chimney
is
sufficiently
tall
to
meet
the
10
‐
3
‐
2
rule.
1.2
Add
additional
height
to
the
chimney.
2.
Negative
Pressure
in
the
Home
2.1
Add
an
outside
combustion
air
hookup
to
the
unit.
Fire
is
hard
to
start
3.
Weak
Draft
3.1
Be
certain
chimney
is
sufficiently
tall
to
meet
10
‐
3
‐
2
rule.
3.2
Add
additional
height
to
the
chimney
system.
4.
Cold
Chimney
4.1
Heat
the
flue
first
by
burning
crumbled
newspaper
in
the
stove.
4.2
Install
an
insulated
chase
around
external
chimneys.
5.
Downdraft
in
Chimney
5.1
Be
certain
chimney
is
sufficiently
tall
to
meet
10
‐
3
‐
2
rule.
5.2
Try
heating
the
flue
with
a
hair
‐
dryer
to
correct
the
draft.
Glass
is
dirty
6.
Wet
or
Green
Wood
6.1
Only
burn
wood
that
is
seasoned
for
at
least
one
year
and
that
is
dry
and
free
of
ice
and
snow.
7.
Operating
Stove
at
Low
Burn
Rate
8.
Wood
Loaded
Too
Close
to
Glass
Coals
build
up
in
firebox
9.
Operating
Stove
at
High
Burn
Rates
7.1
Operate
the
stove
at
higher
burn
rates
to
allow
the
air
‐
wash
system
to
keep
the
glass
clean.
8.1
Never
load
wood
so
that
it
is
touching
the
ceramic
glass
viewing
window.
9.1
Reduce
combustion
air
control
and
allow
coals
to
burn
down
before
reloading.
Fire
burns
out
of
control
10.
Excessive
Draft
10.1
Reduce
chimney
height.
11.
Air
Leakage
11.1
Inspect
window
and
door
gaskets
and
replace
if
necessary.
12.
Burning
Excessively
Dry
Wood
Excessive
smoke
from
stack
13.
Operating
Stove
at
Low
Burn
Rate
14.
Wet
or
Green
Wood
15.
Not
Charring
Fresh
Wood
Load
12.1
Only
burn
seasoned
cord
wood.
Do
not
burn
kiln
dried
wood
or
pallet
wood.
13.1
Operate
the
stove
at
a
higher
burn
rate
which
will
create
secondary
combustion.
14.1
Only
burn
wood
that
is
seasoned
for
at
least
one
year
and
that
is
dry
and
free
of
ice
and
snow.
15.1
Char
the
fresh
wood
load
until
it
is
completely
ignited
and
active
secondary
combustion
is
present
in
the
firebox.