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It is very important that the installation be made airtight. This is best accomplished by 

using stove cement at each pipe joint, where the first section enters the stove flue collar 
and at any other connection such as the flue thimble. Any existing air leaks will cause air 
to draw into the system at the point of least resistance – such areas are pipe joints, flue 
thimble, flue openings in the chimney, ash clean-out doors and cracks in the chimney. 
These areas may cause air to enter the system and not be drawn through the stove, 
which could result in a cool chimney, causing the smoke to build up in the flue and 
eventually come back into the house. This is called “back puffing” and can be corrected 
by sealing all troublesome areas so they are airtight and operating the stove at a higher 
temperature. 
     Another problem is a downdraft in the flue system. Air currents being deflected down 
the chimney by nearby objects such as trees, buildings or a hill can cause this. Also, flue 
gases can chill too quickly as they pass through the system. This will cause the gases to 
become heavy and back up in the system, which will often result in “back puffing,” poor 
combustion and smoke odors in the house. Burning the unit hotter will, in some cases, 
help this situation. If you have a problem of this nature with your flue system, contact 
your local dealer or call the factory. 

 
SECTION VIII: WHAT CAUSES CREOSOTE? 
 
     

Creosote is caused by the condensation of the vapor that exists in the escaping 

smoke – the moisture level of your fuel will determine the density of this vapor. A severe 
downdraft as discussed previously will cause creosote. Moisture will form at the coolest 
point in your chimney system and at this will tend to build creosote. The ash is picked up 
by the moisture in the system and will build up or run back down the inside of your flue. 
This situation can sometimes be helped by installing an “open vented” type chimney cap, 
which will allow the chimney to maintain a higher temperature to create a better draw 
and keep some wind currents from entering the system. This cap will not correct a poorly 
constructed chimney or one in bad need of repair, however – some chimneys may have 
to be relined or even rebuilt. 
 

REPLACEMENT PARTS LIST 

AC-16 

   Complete 

Blower 

Unit 

(27-C3000/50-SHWC3/50-TRWC3 only) 

AC-DGKC 

 

 

Door Gasket Kit  

AC-FCGK 

 

 

Flue Collar Gasket Kit 

AC-LB   

 

 

9” x 4” x 2 ¼” Large Firebrick 

AC-MCSP 

 

 

Hi-Temp. Metallic Charcoal Grey Spray Paint 

AC-MBSP 

 

 

Hi-Temp. Black Spray Paint 

CA-20   

 

 

6” Flue Collar (Includes Gasket & Hardware) 

CA-22   

 

 

6” Blank (Includes Gasket & Hardware) 

CA-27C 

   Cast 

Iron 

Grates 

(3 

Required) 

 
      All replacement parts can be ordered by your dealer or from our factory (Orders:  1-800-516-
3636).  If you have any questions or problems contact our Customer Service Department: 
 

CUSTOMER SERVICE DEPARTMENT 

service@englanderstoves.com

  

P.O. BOX 206  

 

 

(Tech. Questions:  800-245-6489) 

MONROE, VA 24574       

(Parts Orders: 800-245-6489)       (FAX: 434-929-4810) 

 

Have this information on hand if you phone the factory or your dealer regarding this 
product. 

Summary of Contents for 27-C2000

Page 1: ...ough combustible walls and ceilings WARNING READ THIS ENTIRE MANUAL PRIOR TO INSTALLATION AND SAVE IT FOR FUTURE USE KEEP CHILDREN AND ALL COMBUSTIBLE MATERIALS AWAY FROM THIS STOVE MODEL NUMBERS 27 C3000 50 SHWC3 50 TRWC3 27 C2000 50 SHWC2 50 TRWC2 Note Maintain a minimum of thirty inches 30 from the firebox and eighteen inches 18 from the flue pipe to a combustible surface SAFETY NOTICE FAILURE ...

Page 2: ...g guide on our web site we have always tried to help our customers stay heat ready especially when oil and electricity prices continue to skyrocket Please look at our vast Help section on our web site and call our Customer Service department at 800 245 6489 if you need any help with your unit We are nearly always able to help walk you through any repairs problems or questions you may have PLEASE N...

Page 3: ...quare inches C Top or Rear Exhaust This unit comes with an adaptable top or rear exhaust The stove is shipped in the container ready for the top mounted flue collar Part CA 20 To change to the rear vent you will first remove the rear cover plate Part CA 22 and attach it to the top of the stove Next mount the flue collar to the rear opening of the stove NOTE When mounting the flue collar or the cov...

Page 4: ...equired you must use insulated pipe through the wall and up the outside of your home You must maintain the proper clearances to combustibles in either installation The pipe manufacturer furnishes a wall thimble and ceiling support box and when installed properly the required safety clearances will be met If you choose a pre manufactured flue system and do not feel qualified or capable of installin...

Page 5: ...e added to the unit B Chimney Connector The chimney connector pipe must be 24 gauge steel pipe and six inches 6 in diameter Do not use aluminum or galvanized steel pipe as they will not withstand the extreme temperatures generated by this stove Do not use single wall chimney connector pipe as a chimney on any stove you must connect your stove to a chimney comparable to those listed earlier in this...

Page 6: ...es 8 At this time you should be able to fill the stove with coal and allow another burn time of five to ten minutes then you can close the bottom ash door and the top slide damper push to the right The draft controls on the bottom door can be set to your comfort level It is recommended these controls be screwed all the way in and then loosened at least one to two turns B Draft Controls This stove ...

Page 7: ...go out Wear thick leather gloves when removing the ash pan from the unit as it will be very hot The ashes should be placed in a metal container with a tight fitting lid and always placed on the ground or on a non combustible surface The container should also be kept away from any combustible materials If you have a masonry or pre manufactured chimney system it is essential that it be checked for c...

Page 8: ...m the power source and then remove the motor and impeller that is held on by two sheet metal screws Clean out any foreign material and replace the blower E Glass Cleaning It will be necessary to clean the glass two to three times a week depending on the type coal burned and the way the stove is operated To clean the glass let the stove cool down and use a stove glass cleaner or ammonia mixed with ...

Page 9: ...te is caused by the condensation of the vapor that exists in the escaping smoke the moisture level of your fuel will determine the density of this vapor A severe downdraft as discussed previously will cause creosote Moisture will form at the coolest point in your chimney system and at this will tend to build creosote The ash is picked up by the moisture in the system and will build up or run back ...

Page 10: ...ident improper handling improper operation improper installation abuse or unauthorized repair made or attempted to be made The manufacturer is not liable for indirect incidental or consequential damages in connection with the product including any cost or expense providing substitute equipment or service during periods of malfunction or nonuse All liability for any consequential damage for breach ...

Page 11: ...Date _________________ Purchase Price ____________________ Serial Number _____________________ Mfg Date ______________________ How did you first hear about our product please check one ___ Word of Mouth ___ Burn Trailer Demonstration ___ Internet Other ____________________________________________________ Where did you receive information about our product please check one ___ Rec d info via phone ...

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