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t
roubleshooting
The DaVinci is taking a long time to process the document for
Text-to-speech.
- Disabling the “Deskew” and “Auto Language” in the menu will increase
the processing speed.
By disabling “Deskew”, the document must be placed under the DaVinci
camera as straight as possible.
When “Auto Language” is disabled, the DaVinci will only read text that
is the same as the setting in “Primary Language”. For Example, in a
multi-language written document, the DaVinci will only read the English
text when “Primary Language” is set to “English” and “Auto Language”
is set to OFF.
The images seem to be out of focus.
- Make sure the LED Lamp on the DaVinci Camera is ON. Making sure
there sufficient ambient lighting will assist in creating a better image.
- Make sure the Close-up Lens is free of any fingerprints or debris.
The DaVinci is will not power on.
- Make sure the connection from the DaVinci is securely connected to a
working outlet.
Resetting the Davinci
- If the Davinci becomes unresponsive you can ‘reset’ it by pressing the
Find and Power Button simultaneously. Any setting changes you have
made will be retained.
Firmware Update
To keep your Davinci up to date visit our software support page at:
http://www.enhancedvision.com/support/software.html
TROUBLESHOOTING