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Troubleshooting
After
Image won’t disappear
• Jordy micro LCDs may exhibit a “ghost image” or image
retention phenomenon for a few minutes after looking at a
static pattern. This does not reflect a malfunction and will
dissipate with time when looking at a different target. Note this
effect may be more pronounced the higher the environment
temperature is.
• Avoid looking at the same location without moving for
long periods of time.
On Screen Display does not show in Jordy Headset
• Jordy On Screen Display can only appear on one Screen at a
time. If you were connected to an external HDMI Monitor
when you started Jordy the Display will be locked to a monitor.
Please review the table below for the full logic on this feature.
•Power cycle your Jordy to resume normal OSD operation.
My unit is stuck in Firmware Update Mode
• Check to make sure that the power button is fully released on
the Jordy. Then press and hold the Power button down for 5
seconds and wait for screen/unit to turn off. Now Press the
power button again and observe when unit is repowered it will
not be in update mode.
• Avoid holding the Zoom “-“ during startup to prevent device
from entering firmware update mode.