Entec PRP-188, Instruction Manual

Page 1: ...Save the user manual for future reference Thermal Receipt Printer Instruction Manual ...

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Page 3: ... PRINTER 16 Connecting Your Printer 16 Vertical Printing Installation 17 Install Replace the Paper Roll 18 Installing the Driver of Your Printer 20 Printer Configuration 24 D APPENDIX 30 1 Cutter Maintenance 30 2 Interface PIN Assignment 32 3 Self Test 35 4 Virtual Serial Port Installation for USB Connection Only 36 5 Ethernet Connection and Configuration 45 6 Code Page Setup 62 ...

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Page 5: ...L VOID THE WARRANTY Refer servicing to qualified personnel only Do not attempt to repair or dissemble the product on your own Opening or removing cover can expose you to dangerous voltage or other hazards Before plugging the power cord into the AC inlet of the power supply unit make sure that the voltage applied to the power outlet is within the specified range 100V 240V Improper power source volt...

Page 6: ...the product where people may walk on the cord Do not make the power outlet and extension cords overload Overload can result in fire or electric shock If any of the following situations occurs unplug the product from the power outlet immediately and consult with a qualified service person 1 The power cord or plug is damaged or frayed 2 Liquid is spilled into the system 3 The product is dropped and ...

Page 7: ... USB Cash drawer connection port RJ 11 Compatible with ESC POS print commands set Various Drivers available User friendly drop and print paper installation simple paper jam elimination Optional audible indicator version good for noisy environment operation Multiple Language fonts selectable Ethernet Connection Web Page Configuration DHCP Clint support ...

Page 8: ...le Paper Roll Utility CD Manual Power Cord is selectable depending on the types of electrical plug Printer cable is selectable depending on the interface required RS 232 USB RJ 45 or RJ 11 Please refer to the nearest local representatives for further information ...

Page 9: ...ternational Font Big 5 Chinese GB Chinese Japanese Korean selectable Character Per Line 48 Font A 64 Font B Effective Print Width 72mm Paper Width 79 5mm 0 5mm Paper Roll Diameter 83mm Paper Thickness 0 06 0 08mm Driver Win 9X Win ME Win 2000 Win 2003 Win NT Win XP Win Vista Win 7 Win 8 compatible with EPSON and SAMSUNG Print Command ESC POS print commands set Buffer Receipt 128K bytes User Define...

Page 10: ...ce Yes Over Heat Halt on Protection Yes Others Power Input 24VDC 2 5A External Adapter 100 240VAC 50 60Hz Color Black Compliance FCC CE WEEE RoHS Weight 1600g without cable Dimension mm 202 L x 140 W x 149 H Operating Temperature 0 C 45 C Operating Humidity 10 80 RH non condensing Storage Temperature 10 C 60 C Storage Humidity 10 90 RH non condensing All specifications are subject to change withou...

Page 11: ... 7 Part Description Product Views Top View Bottom View Front View Side View Rear View Serial USB Rear View Parallel ...

Page 12: ... 8 Dimensions ...

Page 13: ...e paper Press the key and the paper advances by a single line Press and hold the key for over 3 seconds and the paper advances by multiple lines Cover Release Button Push the button to the right to open the printer cover Power Switch Cover Release Button Paper Feed Button ...

Page 14: ...ator Status Description Power Power Off Power On Error Printer Error Out of paper Printer head over heat or paper cutter error Paper Out of paper The Error Indicator is lit as well Power Indicator Error Indicator Paper Indicator ...

Page 15: ...d so as to secure connectors easily Open the side cable pass through opening if necessary Rear View Side View Note Remember to re install the I O Port Bracket to the printer as the connectors are properly secured I O Port Bracket Multi I O Ports I O Port Bracket Side Cable Pass Through Opening ...

Page 16: ...Ports RS 232 USB Type Printer cable is selectable depending on the interface required Please use the supplied printer cable or purchase it separately Printer Cable Cash Drawer Power Adaptor USB RS 232 RJ 45 RJ 11 PWR ...

Page 17: ... 13 Parallel Type Parallel Port RJ 11 PWR Printer Cable Cash Drawer Power Adaptor ...

Page 18: ...f the switches to configure the printer DIP Switch Setting DIP Function ON OFF 1 Paper Cutter No Yes 2 Audio Alarm Yes No 3 Print Density Dark Light 4 Two byte Character Code No Yes 5 Character Per Line 42 48 6 Cutter with Cash Drawer Yes No 7 8 Baud Rate Setting OFF The mark indicates the default value of each setting Protective Cover Configuration DIP Switches ...

Page 19: ... 15 Baud Rate Setting DIP 7 DIP 8 19200 Default 9600 115200 38400 ...

Page 20: ... designate location 2 Detach the I O Port Bracket Plug the connector of Power Adaptor to the printer 3 Use the supplied Printer Cable RS 232 Serial USB or RJ 45 and connect to the Host PC 4 Plug the Power Cord to the Power Adaptor and then plug to the power outlet 5 If there is a Cash Drawer to be connected connect the RJ 11 cable to the printer 6 Re install the I O Port Bracket Printer Cable Host...

Page 21: ...m printing tasks It is convenient when the space is important concerns 1 Secure two mounting screws onto the location e g wall 2 Connect the cables to the printer 3 Place the printer on the location with the mounting holes fitted on the screws Mounting Holes Side Cable Pass Through Opening Mounting Screws ...

Page 22: ... 18 Install Replace the Paper Roll 1 Pull the Cover Release Button to open the Cover 2 Roll out and install the Paper Roll into the Printer Paper Roll Cover Release Button ...

Page 23: ... 19 3 Replace the Cover and tear out the paper ...

Page 24: ...roperly connected to the host PC Place the supplied Utility CD into the CD ROM drive Browse the CD and open the folder Receipt Printer to install the required software Note For USB Interface Installation Please refer to Appendix and install the Virtual COM driver page 36 prior to the Installation of Printer Driver ...

Page 25: ...ct the folder Driver for Windows 2 Select the subfolder to access the driver suitable for the operating system For example select Win2000_XP_Vista_7_x32 x64 for Windows XP version 3 Double click the icon PRPDRVEN V9 EXE to initiate the installation ...

Page 26: ... 22 4 Click Next to continue ...

Page 27: ... 23 5 Select the Operating System For example select Windows XP for Windows XP version Click Next to continue ...

Page 28: ... 24 Printer Configuration This menu allows user to configure the printer according to the model number Please refer to the steps below to complete the configuration ...

Page 29: ... 25 1 Select Module Number Select the proper Printer Model Number ...

Page 30: ... 26 2 Default Printer Setting To set the printer as the default printer click the checkbox to confirm Click Next to continue ...

Page 31: ... 27 3 Printer Interface Setting Select the communication interface COM port number or LPT port number Click Install to complete the installation 4 Configuration Completed Click Finish to exit the menu ...

Page 32: ... 28 5 Port Setting Remember to access the properties of your printer Start Printers and Faxes and Double click the icon to access the properties Make sure the port of printer is properly configured ...

Page 33: ... 29 Access sub menu Ports and click to select the correct port for your printer Click OK to exit ...

Page 34: ... the printer will initial and reset the cutter User can manually reset the cutter back to initial position as images illustrated 1 Push the Cover Release Button to open the Cover Examine and remove the paper dust from the printer by using a soft brush 2 Push the Front Cover and remove it from the printer 3 There is an Adjustment Gear in the cutter Turn the Adjustment Gear to move the cutter back t...

Page 35: ...rotective cover with force or it may damage the cutter or printer head Warning Beware of the Cutting Edge of the cutter module during maintenance in order to avoid injury to the person near the printer Adjustment Gear Front Cover ...

Page 36: ...Pin Assignment Pin Signal Description 1 N C 2 TXD XON XOF Handshake Control codes transmission 3 RXD Data transmission the printer receives data from the HOST 4 N C 5 GND Ground 6 DTR Printer Status 7 N C 8 RTS Printer Status 9 N C 6 5 9 1 ...

Page 37: ...6 9 DATA7 10 nAck Printer Acknowledge Signal Indicates that the printer has received the data successfully and ready to receive the next data 11 BUSY Printer Printer is busy and cannot receive data from the HOST 12 PE Printer Printer Paper is out 13 Select Printer High electric potential 14 15 N C 16 17 GND Ground 18 Logic H Printer High electric potential 19 30 GND Ground 31 N C 32 nFault Printer...

Page 38: ...ssignment Pin Signal Signal Direction Description 1 Ground Frame Ground 2 Cash Drawer Kick Out Signal 1 Output 3 Cash Drawer Status Input Open Close 4 VDC 24v 5 Cash Drawer Kick Out Signal 2 Output 6 GND Signal Ground ...

Page 39: ...ttings of the printer unit 1 Turn off the printer 2 Press and hold the Paper Feed Button 3 Turn on the Power Switch of the printer 4 Release the Paper Feed Button The Indicators would blink and then the printer starts printing out the se f test data P t Paper Feed Button Power Switch ...

Page 40: ...receipt printer to the computer with USB cable turn on the computer and the system will found a new hardware automatically and then initiate the Found New Hardware Wizard automatically as image below illustrated Printer Cable USB Cash Drawer Power Adaptor USB RS 232 RJ 45 RJ 11 PWR ...

Page 41: ... 37 1 Found New Hardware Wizard is initiated click Install from a specific location Advanced and then click Next to continue ...

Page 42: ... 38 2 To specify the location of driver click include this location in the search and Browse the specified folder manually ...

Page 43: ... 39 3 Browse the subfolder of the path Receipt Printer PRP_Printer_USB_COM_Driver x86 for Windows XP 32 bit version Click OK to continue ...

Page 44: ... 40 4 As the location of the driver is specified Click Next to continue ...

Page 45: ... 41 5 Start Notification Click Continue Anyway to continue ...

Page 46: ... 42 6 The wizard is installing the driver ...

Page 47: ... 43 7 The driver of Virtual Serial Port is successfully installed Click Finish to exit Note Reboot the HOST PC It s recommended to reboot the HOST PC and proceed to the next step ...

Page 48: ...tomatically when the printer is switched on You can Access My Computer Proprieties Hardware Device Manager Ports COM LPT and see the Virtual COM Port Number When turn on the printer the Virtual COM activates automatically Virtual Serial Port ...

Page 49: ...le Connection Use the supplied Ethernet crossover cable to create a direct cable connection to your Host PC Note Be sure to assign the IP address of the Host PC under the same subnet as your Printer e g Printer 192 168 123 100 Host 192 168 123 xxx Assign the IP address of the Host PC Direct Cable Connection ...

Page 50: ...rnet Cable The DHCP server will assign an IP address to the printer Be sure to configure the printer to the DHCP Client Mode before install the printer to the Local Network Note It s recommended to consult the MIS personnel relating to the information about the Local Network and IP address assignment ...

Page 51: ... Acquire the IP address of the Printer You can perform Self Test of the printer and acquire the IP address of the printer Fixed IP Setting Default If a fixed IP address is assigned to the printer perform the self test and the printer will print out the data Print out the Self test data Note The default IP address is 192 168 123 100 ...

Page 52: ...nter when connecting to the local network Perform the self test and the printer will print out the test data then the printer will stand by to receive the IP address from the DHCP server As the IP address is assigned to the printer and configuration is completed the printer will print out the assign IP address Note The printer will be set to the default IP address 192 168 123 100 when there is not...

Page 53: ... When first re configuring the IP address of the printer you may need to use the supplied Ethernet crossover cable to establish a direct cable connection to your Host PC and start IP re configuration Interface Status This menu displays the current configuration data of the printer Click Refresh to acquire the newest data ...

Page 54: ... 50 Printer Status This menu displays the printer status and can perform print test ...

Page 55: ...of the printer To change the IP address 1 Type the new IP address and click Save button User can set to DHCP Client to enable the DHCP mode Note DHCP Timeout The DHCP time out is configurable from 14 sec to 90 sec 2 Click Reboot button to re initiate the printer ...

Page 56: ... 52 Note Restore Default Configuration You can click Restore Default button to retrieve the factory IP configuration data of the printer IP Address 192 168 123 100 ...

Page 57: ... 53 Reboot This function can re initiate the printer and apply the new configuration 1 Click the Reboot button to re initiate the printer Click OK to proceed ...

Page 58: ... 54 2 The Printer is initiating 3 Printer is initiated successfully Note Be sure to access the printer using the new IP address after reboot the printer ...

Page 59: ...up the TCP IP Printer Port After the IP address of the printer is re configured you can install the printer driver and setup the printer port of your printer 1 Access Start Printer and Faxes Printer properties ...

Page 60: ... 56 2 Access submenu Port and click Add Port 3 Select Standard TCP IP Port and click New Port and proceed ...

Page 61: ... 57 4 Add TCP IP Print Port Wizard initiated Click Next to continue 5 Enter the IP address of the Printer then proceed ...

Page 62: ... 58 6 Additional Port Information Select Custom and click Setting to continue ...

Page 63: ... 59 7 Port Setting Please examine the IP address should be the same to the Printer Select the protocol Raw and click OK to continue ...

Page 64: ... 60 8 Click Finish to complete ...

Page 65: ... 61 9 You can exit the setting menu and open the printer properties to perform print test Click Print Test Page to perform the test ...

Page 66: ...Code Page Setup Place the supplied Utility CD into the CD ROM drive 1 Browse the CD and open the folder Receipt Printer to install the required software 2 Open the folder Tools to access the utility software ...

Page 67: ... 63 3 Click the folder SetCodePage to access the software 4 Double click the icon Setup EXE to initial installation Follow the instructions to install the utility ...

Page 68: ...odepage setup e g DIP switch It s recommended to consult the technical personnel relating to the information about the code page and application Interface User can establish communication with printer via this menu Select the proper submenu by the connection type of the printer For Serial COM Port Select the proper COM port and baud rate to establish communication ...

Page 69: ... 65 For Parallel LPT Port Select LPT1 as the printer port to establish communication For Ethernet TCP IP Enter the IP address of the printer to establish the communication ...

Page 70: ... select the preset codepage desired User can enter the codepage number into the field manually Please refer to the printed Self Test page for the code number support 3 Click Set button to confirm the setting 4 Re initiate the Printer Be sure to Turn Off and Turn On the printer again to initiate the printer with new codepage setting User can perform the self test again to exam the new codepage sett...

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