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Troubleshooting Checklist

DFE-Platinum Series Hardware Installation Guide 4-5

User parameters (IP 
address, device and 
module name, etc.) 
were lost when the 
module power was 
cycled, the front 
panel OFFLINE/
RESET switch was 
pressed.

Position of Mode switch 
(7), Persistent Data Reset, 
was changed sometime 
before either cycling 
power or pressing the 
OFFLINE/RESET switch, 
causing the user-entered 
parameters to reset to 
factory default settings.
Clear Persistent Data that 
was set through Local 
Management.
The module was moved 
either from slot-to-slot or 
from chassis-to-chassis.

Reenter the lost parameters as necessary. Refer to the 

Enterasys Matrix DFE-Platinum Series Configuration 
Guide

 for the instructions to configure the device.

If the problem continues, contact Enterasys Networks 
for technical support.

Table 4-2 Troubleshooting Checklist  (continued)

Problem

Possible Cause

Recommended Action

Summary of Contents for Matrix 7G4202-72

Page 1: ...Enterasys Matrix DFE Platinum Series Hardware Installation Guide 7G4202 72 7G4282 49 P N 9034095 03...

Page 2: ......

Page 3: ...2008 Enterasys Networks Inc All rights reserved Part Number 9034095 03 July 2008 ENTERASYS ENTERASYS NETWORKS ENTERASYS MATRIX ENTERASYS NETSIGHT LANVIEW WEBVIEW and any logos associated therewith are...

Page 4: ...s A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits...

Page 5: ...quipment WEEE Notice In accordance with Directive 2002 96 EC of the European Parliament on waste electrical and electronic equipment WEEE 1 The symbol above indicates that separate collection of elect...

Page 6: ...is above the relevant threshold of the SJ T 11363 2006 standard This table shows where these substances may be found in the supply chain of Enterasys electronic information products as of the date of...

Page 7: ...adjustment Class 1 Laser transceivers comply with the following safety standards 21 CFR 1040 10 and 1040 11 U S Department of Health and Human Services FDA IEC Publication 825 International Electrotec...

Page 8: ...aries controls or is controlled by or is under common control with the party specified This Agreement constitutes the entire understanding between the parties with respect to the subject matter of thi...

Page 9: ...jikistan Turkmenistan Ukraine Uzbekistan Vietnam or such other countries as may be designated by the United States Government ii export to Country Groups D 1 or E 2 as defined herein the direct produc...

Page 10: ...ledge and agree that any breach of Sections 2 4 or 9 of this Agreement by You may cause Enterasys irreparable damage for which recovery of money damages would be inadequate and that Enterasys may be e...

Page 11: ...twork 2 2 Chapter 3 Installation Unpacking the DFE Platinum Module 3 2 Installing Optional Network Expansion Modules NEMs 3 2 Backplane Connections and Installation Rules 3 2 FTM1 and FTM2 Connectivit...

Page 12: ...Between Hub Devices 3 11 3 6 Four Wire Crossover Cable RJ45 Pinouts Connections Between Hub Devices 3 11 3 7 Eight Wire Crossover Cable RJ45 Pinouts Connections Between Hub Devices 3 11 3 8 Eight Wire...

Page 13: ...odule or module refers to both the 7G4202 72 and 7G4282 49 modules If the information applies to only one of the modules the module is referred to by its model number such as 7G4282 49 Network expansi...

Page 14: ...Matrix DFE Platinum Series Configuration Guide provides information on how to use the Command Line Interface to set up and manage the DFE modules Cabling Guide provides information on dB loss and cabl...

Page 15: ...xt in blue to go to the referenced figure table or section Note Calls the reader s attention to any item of information that may be of special importance Caution Contains information essential to avoi...

Page 16: ...Getting Help xiv About This Guide The device history for example have you returned the device before is this a recurring problem Any previous Return Material Authorization RMA numbers...

Page 17: ...ign that reduces the number type of modules required simplifies network design and lowers entry cost Port and User Based Policy and Multilayer Packet Classification that provides granular control and...

Page 18: ...higher priority traffic through the module The DFE module receives power and backplane connectivity when it is inserted into the Matrix N1 Matrix N3 Matrix N5 Matrix N7 or Matrix E7 chassis The inform...

Page 19: ...switch 6 GROUP status LEDs 2 RJ45 COM Console Port 7 GROUP selected LEDs 3 CPU LED 8 7G4202 72 Ports 49 72 10 100 1000 Mbps via 24 RJ45s 4 MGMT LED 7G4282 49 NEM option slot 5 GROUP SELECT button 9 P...

Page 20: ...guration management tasks For CLI command set information and how to configure the module refer to the Enterasys Matrix DFE Platinum Series Configuration Guide Secure Networks Policy Support Policy En...

Page 21: ...ns are applied as appropriate to each Behavioral Profile A variety of authentication methods including 802 1X EAP TLS EAP TTLS and PEAP may be used to classify and authorize each individual user and t...

Page 22: ...LANVIEW Diagnostic LEDs 1 6 Introduction...

Page 23: ...no problems with looping and the Spanning Tree can treat this trunk as a single port In normal usage and typical implementations there is no need to enable disable ports for Link Aggregation The defau...

Page 24: ...nnections that can operate up to 1000 Mbps The device at the other end of the twisted pair segment must meet IEEE 802 3 2002 network requirements for the devices to operate at Gigabit speed Note If a...

Page 25: ...fiziertes Personal vorgenommen werden Important Notice Read the Release Notes shipped with the DFE Platinum module to check for any exceptions to the supported features and operation documented in thi...

Page 26: ...lation Rules The following sections describe the FTM1 and FTM2 backplane connections and the hardware configuration rules when installing first 6x1xx second 6x2xx and third 6x3xx generation modules an...

Page 27: ...E7 chassis and to help ensure proper operation consider the following examples and rules for module placement in the chassis Figure 3 1 shows five examples of chassis module placement These examples...

Page 28: ...x and 6x3xx modules If the Local Management connection is to a 6x1xx or 6x2xx board only the modules in the first five slots will be recognized by the management client Rule There must be at least one...

Page 29: ...e upper right corner of the chassis 4 Remove the module from the plastic bag Save the bag in the event the module must be reshipped Observe all precautions to prevent damage from Electrostatic Dischar...

Page 30: ...Ensure that the top lever lines up with the desired slot number located on the front panel of the chassis Refer to Figure 3 2 Precauci n Para evitar que se da en los conectores del panel posterior en...

Page 31: ...ed position 3 Module card 7 Backplane connectors power and FTM2 4 Metal back panel 1 SERIES E7 4 5 6 7 2 3 50 60Hz LINE 100 125V 12A 200 240V 6A 50 60Hz LINE 100 125V 12A 200 240V 6A ACON 1 0 POWER FA...

Page 32: ...l m dulo se da e Siga los consejos de seguridad para la manipulaci n del producto y no olvide utilizar la pulsera antiest tica No corte la bolsa antiest tica para sacar el m dulo Tenga en cuenta que s...

Page 33: ...ce or a workstation In this procedure the 7G4202 72 is used as the example to connect a twisted pair segment to the module It is also assumed that the chassis power is turned on to provide power to th...

Page 34: ...TX LEDs for each segment b Verify that the cabling being used is Category 5 UTP with an impedance between 85 and 111 ohms For the port to operate at 100 or 1000 Mbps Category 5 cabling must be used a...

Page 35: ...e port 3 RJ45 to RJ45 crossover cable 2 Other device port 4 RX RX and TX TX connections These connections must share a common color pair 1 RJ45 device port 3 RJ45 to RJ45 straight through cable 2 Othe...

Page 36: ...ut assignments of the adapters What Is Needed The following is a list of the user supplied parts that may be needed depending on the connection RJ45 to DB9 female adapter UTP straight through cable wi...

Page 37: ...ght through cable into an RJ45 to DB9 adapter 3 Connect the RJ45 to DB9 adapter to the communications port on the IBM PC 4 Turn on the PC and configure your VT emulation package with the following par...

Page 38: ...5 to DB25 female adapter 3 Connect the RJ45 to DB25 adapter to the port labeled COMM on the VT terminal 4 Turn on the terminal and access the Setup Directory Set the following parameters on your termi...

Page 39: ...apter to the communications port on the modem 4 Turn on the modem 5 With a PC connected to a remote modem you can configure the switch remotely To accomplish this you must configure your PC VT emulati...

Page 40: ...nsmit TX 5 Green 5 Ground GRD 2 Orange 7 Request to Send RTS 6 Yellow 8 Clear to Send CTS VT Series Port Adapter Wiring and Signal Diagram RJ45 DB25 Pin Conductor Pin Signal 4 Red 2 Transmit TX 1 Blue...

Page 41: ...ng the connections to the network proceed to the following First Time Log In Using a Console Port Connection procedure to access the module management startup screen from your PC terminal or modem con...

Page 42: ...ady to be configured For information about setting the IP address and configuring Telnet settings for remote access to DFE management refer to Chapter 3 in the Enterasys Matrix DFE Platinum Series Con...

Page 43: ...ed proceed as follows 1 At the login prompt enter your administratively assigned user name and press Enter 2 At the Password prompt enter your password and press Enter The notice of authorization and...

Page 44: ...Completing the Installation Pin Out Descriptions 3 20 Installation...

Page 45: ...assis it is handled by the Management Module regardless of the DFE module COM port that you use Viewing the Receive and Transmit Activity On the 7G4202 72 and 7G4282 49 you can view the receive and tr...

Page 46: ...ng Alternating indicates an LED is flashing in a steady rate other than 50 on 50 off Table 4 1 LANVIEW LEDs LED Color State Recommended Action MGMT None Off This module is NOT the Management Module No...

Page 47: ...before automatically restarting While in this state you have 60 seconds to safely remove the DFE module from the chassis RX Receive None No link No activity Port enabled or disabled None Green Solid...

Page 48: ...tructions on how to set the mode switch to reset the username password combination to the default values Cannot contact the module through in band management IP address not assigned Refer to the Enter...

Page 49: ...INE RESET switch causing the user entered parameters to reset to factory default settings Clear Persistent Data that was set through Local Management The module was moved either from slot to slot or f...

Page 50: ...e the network before the change is made thereby increasing network availability You can shut down a DFE module in an operating system using the OFFLINE RESET switch shown in Figure 4 2 There are two p...

Page 51: ...he OFFLINE RESET switch for approximately 6 seconds Pulling any DFE module out of the chassis before it has been shut down is not recommended The only safe time to pull a module out of the chassis is...

Page 52: ...Overview of DFE Platinum Module Shutdown Procedure 4 8 Troubleshooting...

Page 53: ...y to both DFE modules For information about Refer to page DFE Platinum Module Specifications A 1 COM Port Pinout Assignments A 2 Regulatory Compliance A 3 Table A 1 Specifications Item Specification 7...

Page 54: ...en Failures MTBF for 7G4202 72 and 7G4282 49 For the MTBF hours for these products refer to the MTBF web site at URL http www enterasys com support mtbf Environmental Operating Temperature 5 C to 40 C...

Page 55: ...etic compatibility EMC requirements listed in Table A 3 Table A 3 Compliance Standards Regulatory Compliance Standards Safety UL 60950 CSA C22 2 No 60950 2006 95 EC EN 60950 IEC 60950 EN 60825 21 CFR...

Page 56: ...Regulatory Compliance A 4 Specifications...

Page 57: ...y For information about Refer to page Required Tools B 1 Setting the Mode Switches B 1 Memory Locations and Replacement Procedures B 2 Caution An antistatic wrist strap is required to perform the foll...

Page 58: ...igure B 1 Mode Switch Location on 7G4202 72 and 7G4282 49 Memory Locations and Replacement Procedures In the event that the Dual In Line Memory Module DIMM or DRAM Single In line Memory Module SIMM FL...

Page 59: ...ory Module Locations on the 7G4282 49 1 DIMM 1 1 This is not considered a field replaceable unit on the 7G4202 72 2 DRAM SIMM 3 Main PC board 1 DIMM 2 DRAM SIMM 3 Main PC board COM OFFLINE RESET GROUP...

Page 60: ...rs Note The following DIMM replacement instructions apply to the 7G4282 49 only The DIMM is not considered a field replaceable part on the 7G4202 72 Contact Enterasys Networks support if this part fai...

Page 61: ...connector arms align with the two DIMM alignment notches With the two connector arms spread outward push the DIMM down between the connector arms Then release the two connector arms to lock the DIMM i...

Page 62: ...d proceed as follows 1 Push the connector arms away from the DRAM SIMM enough to insert the DRAM SIMM into the connector contacts 2 Insert the DRAM SIMM straight down between the connector contacts en...

Page 63: ...s and Replacement Procedures DFE Platinum Series Hardware Installation Guide B 7 Figure B 8 Installing the DRAM SIMM on 7G4202 72 or 7G4282 49 1 Connector arms 3 Connector contacts 2 DRAM SIMM 4 Align...

Page 64: ...Memory Locations and Replacement Procedures B 8 Mode Switch Bank Settings and Optional Installations...

Page 65: ...connections 3 12 introduction to 1 4 Login administratively configured 3 19 M Management MGMT LED function of 4 1 Management of module 1 4 Matrix E7 and N7 chassis module installation into 3 5 Matrix...

Page 66: ...Index 2...

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