Getting Help
SecureStack C2 Installation Guide 1-5
Getting Help
For
additional
support
related
to
the
C2RPS
‐
CHAS2
or
this
document,
contact
Enterasys
Networks
using
one
of
the
following
methods:
Before
contacting
Enterasys
Networks
for
technical
support,
have
the
following
information
ready:
•
Your
Enterasys
Networks
service
contract
number
•
A
description
of
the
failure
•
A
description
of
any
action(s)
already
taken
to
resolve
the
problem
(e.g.,
changing
mode
switches,
rebooting
the
unit,
etc.)
•
The
serial
and
revision
numbers
of
all
involved
Enterasys
Networks
products
in
the
network
•
A
description
of
your
network
environment
(layout,
cable
type,
etc.)
•
Network
load
and
frame
size
at
the
time
of
trouble
(if
known)
•
The
device
history
(i.e.,
have
you
returned
the
device
before,
is
this
a
recurring
problem,
etc.)
•
Any
previous
Return
Material
Authorization
(RMA)
numbers
World Wide Web
http://www.enterasys.com/support
Phone
603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
http://www.enterasys.com/support/gtac-all.html
Internet mail
support@enterasys.com
To expedite your message, please type
[C-SERIES]
in the subject line.
To send comments or suggestions concerning this document to the Technical Publications
Department:
techpubs@enterasys.com
To expedite your message, please include the document Part Number in the email message.
Summary of Contents for SecureStack C2 C2RPS-CHAS2
Page 2: ......
Page 10: ...viii...
Page 16: ...Conventions Used in This Guide xiv About This Guide...
Page 22: ...Getting Help 1 6 Introduction...
Page 30: ...Connecting the PSM Cables and AC Power Cords 2 8 Installation...