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Questions about your Amulet 505 Set-Top Box Media Hub

How do I start a recording from the on-screen guide?

Go to the program, then press the RECORD button.

Can I record a program while watching another program on a different channel?

Yes.

When I try to record a program, I see a message “the recording is not enabled for this 
channel.” What do I do?

First, power cycle the set-top box. To do this:

1. Unplug the power supply from the set-top box  
    (refer to the diagram on page 2)

2. After 20-30 seconds, reconnect the power supply and allow the 
    system to fully load.

If this does not work, please call Technical Support at 800.480.0080.

Frequently Asked Questions

Summary of Contents for Amulet 505

Page 1: ...USER S MANUAL Consolidated Communications Amulet 505 Set Top Box ...

Page 2: ...ideo on Demand Digital Video Recorder DVR and HBO Showtime Cinemax and Starz our TV service provides you with leading edge television technology Although you ll find answers to many of your most common questions in this guide our friendly Technical Support staff is available 24 hours a day 7 days a week for more assistance Simply dial 800 480 0080 Now see TV the way it was meant to be 1 ...

Page 3: ...top box Do not place the set top box in an enclosed entertainment unit or cabinet Do not place the set top box on a soft surface such as a rug sofa bed or other similar surface The set top box should not be next to an external heat source that could raise the temperature of the unit Connection into a surge protector along with your other audio video equipment is highly recommended Included Accesso...

Page 4: ...Connect one end of the Component cable red green blue to the component video connection on the back of the set top box Connect the other end of the cable to the component input connection on your TV Use the red and white composite cable to connect your audio Cabling Option 3 RCA COMPOSITE AUDIO VIDEO Connect one end of the supplied RCA Audio red and white and the Video yellow cable to the Audio Vi...

Page 5: ... USB Port To connect USB devices such as USB flash drive and external USB hard drive max 500mA load 4 Link Indicator Blue dot indicates that Ethernet or Wi Fi network connection is active 5 Clock Displays current time set by your service provider May not display time while unit is booting up 6 Record Indicator Blue dot indicates current program is currently recording 7 HD Indicator Blue dot indica...

Page 6: ...ecting to a high definition TV HDTV 5 IR Blaster Port For connecting to an IR Blaster 6 Digital Audio For connecting to an entertainment system that supports 5 1 Surround Sound audio 7 HDMI For connecting to a high definition TV HDTV 8 Ethernet For connecting to a wired network 9 USB For connecting USB devices such as USB flash drives and external USB hard drives max 500mA load 10 DC Power Jack Fo...

Page 7: ...nnel Down buttons Press the GUIDE button If the set top box is connected to the TV via COAX cable check the TV to verify it is set to channel 3 If the TV still has a black screen power cycle the set top box by disconnecting the power cord for 20 30 seconds then reconnect and allow the system to fully load If you still experience problems please call Technical Support at 800 480 0080 TV Has A Blue ...

Page 8: ...and allow the system to fully load If you still experience problems please call Technical Support at 800 480 0080 TV is not Working If the Power button on the front of the set top box is not lit verify that the DC Power Supply is connected properly to the set top box see number 10 on page 2 and that the power cord is connected to the electrical outlet If you still experience problems please call T...

Page 9: ...nt channel Yes When I try to record a program I see a message the recording is not enabled for this channel What do I do First power cycle the set top box To do this 1 Unplug the power supply from the set top box refer to the diagram on page 2 2 After 20 30 seconds reconnect the power supply and allow the system to fully load If this does not work please call Technical Support at 800 480 0080 Freq...

Page 10: ...10 102 01448 Amulet 505 Guide_Aug2014_H Technical Support 800 480 0080 I consolidated com ...

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