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STEP BY STEP SERVICE INSTRUCTIONS 

 
 

These appliances do require to be serviced. Our best recommendation is that the appliance be 
serviced (1) once a year, maybe just before the heating season starts. 
 

Annual service should and inspection should include: 

 

⇒ 

Open the two side panels or remove the face frame from the appliance. Vacuum all areas 
around the convection blower making sure there are no obstructions near the convection 
blower or in the impeller fan blades. 

⇒ 

EG-95 inserts and freestanding fireplaces convection blowers do require lubrication. Use 
lightweight oil 20 SAE, 3 

in 

1 oil, or sewing machine oil (2 drops only). Too much oil will 

contract dust and dirt, which could cause premature breakdown of the convection blower. 

⇒ 

Check all wiring for loose connections and damage to any of the wires. 

⇒ 

Check to make sure that the flue is connected and that the flue is not plugged and that it is 
free from obstructions. 

⇒ 

Also check to make sure that the fresh air, if installed, is not clogged and that it is free from 
obstructions. 

⇒ 

Open the glass door by undoing the ½” bolt on the right hand side of the appliance, swing the 
door all the way open and gently lift the door of the two pins on the left hand side of the 
appliance. 

⇒ 

Carefully remove the log set from the firebox. 

NOTE:

 The edges of the logs become brittle 

with heat over time so they could be damaged when removing the logs

.

 Remove the glowing 

ember material making sure not to drop any of the ember material, which could drop into air 
passages or drop on the pilot assembly. 

⇒ 

Inspect the pilot assembly for build up on the Thermocouple and Thermopile; also make sure 
that the pilot assembly has not been damaged. 

⇒ 

Vacuum all areas inside the firebox in and around the burner tray, control panel and 
surrounding areas. 

⇒ 

Carefully replace the logs and glowing embers into the firebox making sure that the log and 
ember material are in the correct location (refer to the owner and operators manual). 

⇒ 

Inspect the door gaskets to make sure that it is not cracked broken or frayed. Place the door 
assembly back on the two pins on the left side of the appliance, close the door and tighten the 
½” bolt on the right hand side, make sure that the gasket is fully sealed (

pay special 

attention to the corners of the bay window)

. Visually check for a small gap, if there is a 

gap, open the door and fluff the gasket up a little, reinstall the glass and re inspect the gasket 
to make sure it has sealed. 

⇒ 

Relight the appliance, before you turn the gas control knob to the “ON” position, do a millivolt 
reading from the thermopile. Turn the gas control knob to the “ON” position, before the main 
burners are turned “ON” do another millivolt reading at the thermopile to make sure there is no 
change. 

 
 

Sherwood Industries Ltd.   

      

ENVIRO 

 

 

 

PAGE   21 

Summary of Contents for C-10100

Page 1: ...FOR INSTALLERS AND SERVICE TECHNICIANS ONLY GAS FIREPLACE SERVICE MANUAL Sherwood Industries Ltd Duplication of this document is prohibited All rights reserved August 2003 C 10100 ...

Page 2: ...cal Division SHERWOOD INDUSTRIES LTD TABLE OF CONTENTS PAGE 1 PILOT WILL NOT STAY LIGHT A IGNITION SYSTEM 1 B IGNITION SYSTEM OK BUT PILOT WILL NOT LIGHT 3 2 PILOT WILL NOT STAY LIT 7 3 MAIN BURNERS WILL NOT LIGHT 9 4 MAIN BURNERS WILL NOT STAY LIT 11 5 SOOTING ALL MODELS 15 6 FLAME LIFTING A B VENTED 17 B DIRECT VENTED 18 7 BLOWER OPERATION 19 8 ORIFICE SIZING CHART 20 9 STEP BY STEP SERVICE INST...

Page 3: ...o spin the porcelain IF IT DOES replace electrode Make sure a 1 8 3 175mm gap is maintained between electrode and pilot hood SEE PAGE 2 FIGURE 1 Replace electrode Retighten hex nut on back of the ignitor and make sure bracket is secure on the valve Make sure the piezo ignitor is not loose Make sure piezo ignitor is working properly Place a screwdriver next to ignitor and press ignitor If it sparks...

Page 4: ...3 175mm Sherwood Industries Ltd ENVIRO PAGE 2 ...

Page 5: ...re is no air in the gas line SEE PAGE 4 FIGURE 3 Make sure that the valve has not reset itself All valves have an interlock safety device Make sure pilot injector is not clogged Clean the pilot injector if necessary Wait 60 seconds for the safety to reset itself Use a match to see if air or gas comes from the pilot assembly Turn service valve to the ON position Correct if necessary Correct if nece...

Page 6: ...e securing nut on pilot tubing and pull tubing down to access injector Being careful not to damage the ceramic spark electrode Replace the injector and reinstall the pilot tubing always to perform a gas leak test before lighting the pilot assembly The number on the side of the injector will determine the size This number is in millimeters PILOT HEAD THERMOPILE PILOT INJECTOR SPARK ELECTRODE THERMO...

Page 7: ...BOVE 0 OUTLET GAS PRESSURE 3 5 wc NG NATURAL GAS NO PRESSURE SUPPLY PRESSURES NATURAL GAS PROPANE GAS 50 TURN DOWN MAX SUPPLY PRESSURE 7 wc 12 wc MIN SUPPLY PRESSURE 5 wc 11 5 wc 33 TURN DOWN MAX SUPPLY PRESSURE 7 wc 13 wc MIN SUPPLY PRESSURE 4 5 wc 10 5 wc Sherwood Industries Ltd ENVIRO PAGE 5 ...

Page 8: ...ermostat MV reading should be higher than 190 mV DC for proper valve operation THESE READINGS SHOULD BE CONSTANT WITH NO FLUCTUATION When using a S I T EUROSIT 630 SERIES gas valve place one lead from the multimeter on the thermocouple lead and the other lead into the adapter located on the back of the valve there are two blue wire a inserted into this adapter 2 to 6mv DC THERMOCOUPLE CHECKING THE...

Page 9: ...r clogged pilot injector Make sure thermocouple connections on valve are tight DO NOT OVER TIGHTEN Thermocouple connections should be hand tight plu1 4 turn Clean thermocouple ends with Emery cloth or an abrasive sponge DO NOT USE A METAL FILE Replace if damaged Make sure the thermocouple line has no kinks and is clean on both ends Also check the thermocouple for damage Using a multimeter insert a...

Page 10: ...S I T EUROSIT MODULATING 630 SERIES Sherwood Industries Ltd ENVIRO PAGE 8 ...

Page 11: ...d reinstall wires Make sure that all control wires are not damaged broken or frayed and that all wire connections are tight Tighten the two screws on valve if necessary TP TP TH terminals on valve Make sure that the thermopile connections are tight on the valve Make sure millivolt readings from thermopile are within manufactures specifications MAKE SURE MILLIVOLT READINGS ARE CONSTANT SEE PAGE 6 F...

Page 12: ...pill switch operation on B vented models only SEE PAGE 10 FIGURE 9 Check the ON OFF switch and thermostat for proper operation Use a jumper wire If the unit starts replace switch if necessary Make sure that the main burner orifices are not clogged or damaged Remove the top tray Remove orifice and clean Replace if damaged Sherwood Industries Ltd ENVIRO PAGE 10 ...

Page 13: ... readings from thermopile are constant Make sure all wiring is not damaged or broken and all connections are tight Correct if necessary By pas spill switch If unit starts replace spill switch B VENTED MODELS Check spill switch Check to make sure the vent is drafting properly Check for spillage SEE PAGE 12 Make sure all venting meets manufactures specifications as well as local gas and building cod...

Page 14: ...Sherwood Industries Ltd ENVIRO PAGE 12 ...

Page 15: ...SAMPLE DIRECT VENT CHIMNEY INSTALLATIONS ALL MODELS Sherwood Industries Ltd ENVIRO PAGE 13 ...

Page 16: ...SAMPLE B VENTED CHIMNEY INSTALLATIONS ALL MODELS INSERT MODELS MUST BE FULLY LINED AND SEALED Sherwood Industries Ltd ENVIRO PAGE 14 ...

Page 17: ...primary air adjustment SEE PAGE 16 Increase primary air Open air shutter Make sure orifice matches that on the rating plate Correct if necessary Make sure outlet manifold pressure is correct Use a manometer to check the gas pressure SEE PAGE 5 FIGURE 7 Make sure the unit has been derated for high altitude applications if required Correct if necessary Check to make sure that the vent is drafting pr...

Page 18: ...TER SET PROPERLY THE FLAME WILL SIT ON THE BURNER PORT AND THE FLAME PATTERN WILL START AT THE BOTTOM WITH A BLUE FLAME THEN TURNING TO A WHITE ALMOST YELLOW FLAME WITH A SLIGHT ORANGE EDGE AS THE AIR SHUTTER IS CLOSED THE FLAME COULD APPEAR TALLER WITH A VERY LAZY BLACK ORANGE TIPPED FLAME PRODUCING CARBON SOOT Sherwood Industries Ltd ENVIRO PAGE 16 ...

Page 19: ...k air shutter on the burner tube venturi Make sure there are no leaks in the venting system Seal venting if necessary Improper venting configuration Correct if necessary Make sure that manifold outlet Pressure is correct Use a manometer to check gas pressure SEE PAGE 5 FIGURE 7 Sherwood Industries Ltd ENVIRO PAGE 17 ...

Page 20: ...e no leaks in the venting system Make sure the unit is not recirculating flue products Check flue for blockage or high wind situations Use a manometer to check gas outlet manifold pressure SEE PAGE 5 FIGURE 7 Make sure the gas pressure is correct for fuel being used Make sure the orifice size is the same as the rating plate Correct if necessary Add a vent restrictor ring SEE OWNERS MANUAL Only if ...

Page 21: ...the fan sensor is secure and that it is not damaged Using a supply cord connected to the blower plug the blower directly into wall outlet By pass the fan temperature sensor with a jumper wire By pass the fan controller with jumper wire a If the blower does not work replace the fan controller If the blower works replace the fan temperature sensor If the blower does not work replace the blower MAKE ...

Page 22: ...6 21131 53 0595 8989 9366 23578 24730 1 16 0625 9918 10334 26014 27286 52 0635 10238 10667 26854 28167 51 0670 11398 11876 29896 31357 50 0700 12441 12962 32633 34228 49 0730 13530 14097 35490 37225 48 0760 14665 15279 38467 40347 5 64 0781 15487 16136 40622 42608 47 0785 15646 16302 41039 43045 46 0810 16658 17356 43695 45831 45 0820 17072 17787 44780 46969 44 0860 18778 19565 49256 51663 43 0890...

Page 23: ...ges of the logs become brittle with heat over time so they could be damaged when removing the logs Remove the glowing ember material making sure not to drop any of the ember material which could drop into air passages or drop on the pilot assembly Inspect the pilot assembly for build up on the Thermocouple and Thermopile also make sure that the pilot assembly has not been damaged Vacuum all areas ...

Page 24: ...s venting properly by placing a match in the dilution air outlet or in the draft tube on insert models If the match is blown out then there is some sort of restriction Correct if necessary CLEANING THE APPLIANCE Only use a very soft cloth an a non abrasive cleaner DO NOT use any alcohol s mineral spirits gasoline s or abrasive cleaners When cleaning the glass there could be some stubborn material ...

Page 25: ...sure MILLIVOLT One one thousands 1 1000 of a volt 001mV DC MULTIMETER Instrument used to measure Volts Amps Ohms Volts DC AC ORIFICE A component that controls gas flow through the burners PILOT INJECTOR A component that directs gas flow through the pilot assembly PRESSURE REGULATOR A device used to maintain downstream gas pressure RATING PLATE A plate in the appliance which shows all certification...

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