Sept 2015
Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sherwood’s factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted to Sherwood within 90 days
of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.
This warranty applies only to the original owner in the original location from date of
install.
The unit must have been properly installed by a qualified technician or installer, and
must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume
any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer including serial
number.
This warranty is void if the unit is used to burn materials for which the unit is not
certified by the EPA and void if not operated according to the Owner’s Manual.
Exclusions
An expanded list of exclusions is available at www.enviro.com/help/warranty.html
This warranty does not cover:
Damage as a result of improper usage or abuse.
Damage caused from over-firing due to incorrect setup or tampering.
Damage caused by incorrect installation.
To the Dealer
Provide name, address and telephone number of purchaser and date of purchase.
Provide date of purchase. Name of installer and dealer. Serial number of the
appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.
Pictures or return of damaged or defective product may be required.
To the Distributor
Sign and verify that work and information are correct.
Sherwood Industries Ltd.
6782 Oldfield Road, Victoria, BC . Canada V8M 2A3
Online warranty registration: www.enviro.com/warranty/
Warranty for Enviro Pellet Products
Category
One Year
Two Year
Limited Lifetime
(7yr)
Parts
1
(unit serial number required)
Firebox Brick Panels
(Cast)
Firebox
Heat Exchanger
Burn Pot
Burn Pot Liner
Firebox Liner Panels w/Insulation
Ceramic Glass
2
Pedestal / Legs
(excluding finish)
Surround Panels
(excluding finish)
Exterior Panels
(excluding finish)
Up to 5 years
Electrical Components
Steel Brick Liner
(Metal)
Exterior Surface Finishing
3
Labour
1
Whereas warranty has expired, replacement parts will be warrantied for 90 days from part purchase date. Labour not included.
Unit serial number required.
2
Glass is covered for thermal breakage. Photos of box, inside of door, and unit serial # must be supplied for breakage due to shipping.
3
Exterior Surface finishing covers Plating, Enamel or Paint and excludes colour changes, chipping, and fingerprints.
Gaskets not covered by Warranty.
Travel costs not included.
Cast Agitator: 1 year for pellet. Not covered when burning alternative fuels. (Cast agitators are a consumable item)
