Epcom S04 S Series, User Manual

Page 1: ...POWERED BY SERIES SERIES User Manual POWERED BY...

Page 2: ...ct dealer This manual is applicable to S04 S08 S16 This manual may contain several technically incorrect places or printing errors and the content is subject to change without notice The updates will...

Page 3: ...eceived including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the a...

Page 4: ...rly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if p...

Page 5: ...cording schedule configuration Normal and event video encoding parameters Multiple recording types manual normal motion alarm motion alarm and motion alarm 8 recording time periods with separated reco...

Page 6: ...t of device parameters Remote viewing of the device status system logs and alarm status Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgrading Remote syste...

Page 7: ...2 4 Quick Setting Toolbar in Live View Mode 27 3 3 Adjusting Live View Settings30 3 4 Channel zero Encoding 32 3 5 User Logout33 C H A P T E R 4 34 PTZ Controls 34 C H A P T E R 5 43 Record Settings...

Page 8: ...guring Advanced Settings 111 9 2 1 Configuring PPPoE Settings 111 9 2 2 Configuring DDNS 111 9 2 3 Configuring NTP Server 114 9 2 4 Configuring UPnP 115 9 2 5 Configuring Remote Alarm Host 117 9 2 6 C...

Page 9: ...2 12 2 Searching Exporting Log Files143 12 3 Importing Exporting Configuration Files 145 12 4 Upgrading System 147 12 4 1 Upgrading by Local Backup Device 147 12 4 2 Upgrading by FTP 147 12 5 Restorin...

Page 10: ...POWERED BY 10 SERIES SERIES CHAPTER 1 Introduction...

Page 11: ...ase that the mouse is not detected the possible reason may be that the two devices are not compatible please refer to the recommended device list from your provider The operation of the mouse Table 1...

Page 12: ...Enter Exit English input method 1 4 Rear Panel S Series The rear panel of S08 is shown below Figure 1 4 Rear Panel of S08 Table 1 5 Description of Rear Panel No Item Description 1 VIDEO IN BNC connect...

Page 13: ...13 SERIES SERIES 7 LAN Interface RJ45 10M 100M Ethernet interface 8 USB Inter face Connects USB mouse or USB flash memory devices 9 12V 12VDC power supply 10 GND Ground needs to be connected when DVR...

Page 14: ...ended that an Uninterruptible Power Supply UPS be used in conjunction with the device For the S Series DVR insert the power supply plug into the power connector on the rear panel and the device will s...

Page 15: ...POWERED BY 15 SERIES SERIES Rebooting the device In the Shutdown menu Figure 1 7 you can also click Reboot to reboot the device...

Page 16: ...POWERED BY 16 SERIES SERIES CHAPTER 2 Getting Started...

Page 17: ...language settings are configured Check the checkbox to enable Setup Wizard when device starts Click Next to continue the setup wizard You can also click Cancel to exit the Setup Wizard or use the Set...

Page 18: ...at system date and system time Figure 2 4 Date and Time Settings 4 Click Next button which takes you back to the Network Setup Wizard window as shown in Figure 2 5 Set the network parameters including...

Page 19: ...he data saved in the HDD Figure 2 6 HDD Management 6 Click Next button to enter the Record Settings window as shown in Figure 2 7 1 Select the camera to configure 2 Check the checkbox to enable Start...

Page 20: ...tering the local operation interface of the device the main menu bar will be displayed on the top of the screen You can click the icons to enter the corresponding submenus and perform the operations F...

Page 21: ...POWERED BY 21 SERIES SERIES CHAPTER 3 Live View...

Page 22: ...you to the Live View mode Live View Icons In the live view mode there are icons at the right top of the screen for each channel showing the status of the record and alarm in the channel so that you ca...

Page 23: ...s allowed for the main output 3 2 1 Using the Mouse in Live View In the live view mode right click on the screen or move the mouse to the bottom of the screen the main menu button and the live view to...

Page 24: ...he main output Steps 1 Use the mouse wheel to double click on the HDMI VGA output screen and the following message box pops up Figure 3 2 Switch Main and Aux Output 2 Use the mouse wheel to double cli...

Page 25: ...ependent image parameters so as to satisfy different light conditions e g dayli ght and night time Two periods can be configured When you have configured Period 1 the Period 2 is remained as the Other...

Page 26: ...1 If you want to copy the image parameters of the current camera to other camera s click the Copy button to enter the Copy to interface Figure 3 6 Copy Image Settings to Other Camera s 2 Select the ca...

Page 27: ...or the selected video output When the HDMI VGA output interface is used as the main video output and the Audio Output for the HDMI VGA output interface is enabled the VGA audio and AUDIO OUT can be us...

Page 28: ...select a channel in the left region Thus the selected chan nel will be displayed in the corresponding screen 4 You can click to start live view of all channels and click to stop live view of all chan...

Page 29: ...uality channel zero encoding is suppor ted as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 9 Live View...

Page 30: ...e and if you want to do some operation you need to enter user name and password to log in again Steps 1 Enter the menu Menu Shutdown or Figure 3 10 Shutdown 2 Click Logout After you have logged out th...

Page 31: ...POWERED BY 31 SERIES SERIES CHAPTER 4 PTZ Controls...

Page 32: ...POWERED BY 32 SERIES SERIES CHAPTER 5 Record Settings...

Page 33: ...Chapter 10 2 Configuring Quota Mode Figure 5 2 HDD Advanced Steps 1 Enter the Record settings interface to configure the encoding parameters Menu Record Encoding Menu Record Encoding Figure 5 3 Encod...

Page 34: ...ut sound Enable 960 Mode Enable the encoding at WD1 PAL 960 576 NTSC 960 480 resolution You can also uncheck the checkbox to disable it 5 If you want to copy the current main stream settings to other...

Page 35: ...le all day recording 4 Set the Type in the dropdown list Different recording types are available for different models S Series Normal and Motion To enable Motion triggered recording you must configure...

Page 36: ...Click OK to save setting and back to upper level menu Task 2 Draw the Schedule Steps 1 Click the icon on the right to select a record type Set the Type in the dropdown list Different recording types...

Page 37: ...set schedule for other channels If the settings can also be used to other channels click Copy to enter the Copy Camera interface and then choose the channel to which you want to copy Figure 5 11 Copy...

Page 38: ...an follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 12 Motion Detection 2 Configure Motion Detectio...

Page 39: ...d Schedule Record Schedule Figure 5 15 Record Schedule 1 Check the checkbox after the Enable Schedule item 2 Click Edit 3 In the message box you can choose the day to which you want to set schedule 4...

Page 40: ...d to manually cancel the record The manual recording is prior to the scheduled recording Steps 1 Enter the Manual settings interface Menu Manual Figure 5 24 Manual Record 2 Enable recording for camera...

Page 41: ...figure the record schedule on holiday Steps 1 Enter the Record setting interface Menu Record 2 Choose Holiday on the left bar Figure 5 26 Holiday Settings 3 Enable Edit Holiday schedule 1 Click to ent...

Page 42: ...you need all day recording check the All Day checkbox Otherwise leave it blank 7 Set start end time for holiday schedule Up to 8 periods can be configured for each day And the time periods can t be o...

Page 43: ...layback 2 Select the channels by checking the checkbox to 3 Configure the record type file type and start end time 4 Click Search to show the results Figure 5 30 Playback Search Result 5 Protect the r...

Page 44: ...POWERED BY 44 SERIES SERIES Figure 5 31 Unlocking Attention...

Page 45: ...POWERED BY 45 SERIES SERIES CHAPTER 6 Playback...

Page 46: ...in the quick setting toolbar Only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface All day Playback by channel 1 Enter the A...

Page 47: ...progress as shown in Figure 6 4 The channel and time selection menu displays by moving the mouse to the right of the playback interface Click the channel s if you want to switch playback to another ch...

Page 48: ...n time bar Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames About video type bar represents normal recording manual or sched...

Page 49: ...the Playback button to enter Playback interface Set search conditions and click the Playback button to enter Playback interface Figure 6 6 Video Search by Time In the Playback interface The toolbar in...

Page 50: ...ar represents normal recording manual or schedule represents event recording motion repre sents smart search recording 6 1 3 Playing Back by Normal Video Search Purpose Play back video files searched...

Page 51: ...corded file selected in step 2 is the main channel during multi channel playback and it is displayed at the upper left corner Figure 6 11 Select Channels for Synchronous Playback 4 Synchronous Playbac...

Page 52: ...Event Search Purpose Play back record files on one or several channels searched out by restricting event type motion detection or alarm input Channel switch is supported Steps 1 Enter the playback int...

Page 53: ...nd click Details to view detailed information of the record file e g start time end time file size etc Figure 6 16 Event Details 8 Or you can directly click the button of each file item to enter its p...

Page 54: ...playback interface Figure 6 18 Interface of Playback by Event 2 Figure 6 19 Toolbar of Playback by Event Table 6 4 Detailed Explanation of Playback by event Toolbar Button Operation Button Operation...

Page 55: ...s event recording motion repre sents smart search recording 6 1 5 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during...

Page 56: ...ch to enter Search Result interface Two tag types are selectable All and Tag Keyword Input keyword if you choose Tag Keyword Figure 6 22 Video Search by Tag 2 Set playback conditions and tag managemen...

Page 57: ...f Video Search by Tag 3 Playback by tag Choose a tag and click button to play back the related record file Figure 6 24 Interface of Playback by Tag The hidden list of tags will be displayed by moving...

Page 58: ...w forward Pause reverse play Re verse play Single frame reverse play Pause play Play Sin gle frame play Stop Fast forward Video search Exit Hide Progress bar Video type bar Playback progress bar use t...

Page 59: ...tton Figure 6 28 Result of System Log Search 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log the message box No res...

Page 60: ...POWERED BY 60 SERIES SERIES Figure 6 29 Interface of Playback by Log...

Page 61: ...to use button in toolbar 6 2 2 Smart Search Purpose In order to locate motion detection event easily and accurately in the playback progress bar you are allowed to analyze a certain area scene dynami...

Page 62: ...ligent analysis Video type bar Normal record file Event record file Dynamic record file The hidden list of record files display when moving the mouse to the right of the playback interface Figure 6 33...

Page 63: ...xit Hide Progress bar Video type bar Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames About video type bar represents normal...

Page 64: ...m one playback interface to another Table 6 7 Detailed Explanation of Right click Menu under Playback Button Function Return to Playback interface Enter Digital Zoom interface Smart Search against a s...

Page 65: ...POWERED BY 65 SERIES SERIES CHAPTER 7 Backup...

Page 66: ...tton to enter the search result interface 3 Select record files you want to back up Click button to play the record file if you want to check it Check the checkbox before the record files you want to...

Page 67: ...e Figure 7 4 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop up message box Export finished Figure 7 5 Export Finished 5 Che...

Page 68: ...k up event related record files using USB devices USB flash drives USB HDDs USB writer or SATA writer Steps 1 Enter Export interface Menu Export Event 2 Select Motion or Alarm Input as the event type...

Page 69: ...the record file e g start time end time file size etc The size of the currently selected files is displayed in the lower left corner of the window 2 Select record file s from the list and click Export...

Page 70: ...record file in Export interface and click button to check it Figure 7 13 Checkup of Event Export Result Using USB Flash Drive 1 1 3 Backing up Video Clips Purpose You may also select video clips to e...

Page 71: ...ck by Time 4 Click Yes to save video clips and enter Export interface or click No to quit and do not save video clips Figure 7 15 Attention to Video Clip Saving 5 Export the video clips Click Export b...

Page 72: ...message Export finished Figure 7 17 Export Finished 6 Check backup result Figure 7 18 Checkup of Video Clips Export Result Using USB Flash Drive 7 2 Managing Backup Devices Management of USB flash dri...

Page 73: ...eo Search for Backup 3 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click button if...

Page 74: ...of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface At least one channel shall be selected Figure 7 22 Normal Video Search for Backup 2 Sel...

Page 75: ...anagement Click Erase button if you want to erase the files from a re writable CD There must be a re writable CD when you make this operation If the inserted USB writer is not recognized Click the Ref...

Page 76: ...POWERED BY 76 SERIES SERIES CHAPTER 8 Alarm Settings...

Page 77: ...he sensitivity bar to set sensitivity 2 Click the icon of Handling to set alarm response actions Figure 8 2 Set Detection Area and Sensitivity 3 Click Trigger Channel tab and select one or more channe...

Page 78: ...larm please refer to Chapter 8 5 Figure 8 5 Set Alarm Response Actions of Motion Detection 6 Click OK to complete the motion detection settings of the channel 7 If you want to set up motion detection...

Page 79: ...ter Video Loss interface of Camera Management Menu Camera Video Loss Figure 8 12 Video Loss Setup Interface 2 Select a channel you want to detect 3 Check the checkbox of Enable Video Loss Alarm 4 Clic...

Page 80: ...ace 2 Select a channel you want to detect video tampering 3 Check the checkbox of Enable Video Tampering Detection By default the video tampering detection is configured in full screen 4 Move the sens...

Page 81: ...ork Disconnected Disconnected network cable IP Con icted Duplicated IP address Illegal Login Incorrect user ID or password Input Output Video Standard Mismatch I O video standards do not match Record...

Page 82: ...Channel Audible Warning Trigger an audible beep when an alarm is detected Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers...

Page 83: ...f Alarm Output 8 7 Triggering or Clearing Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually If Manually Clear is selected in the dropdown list of dwell time of an alarm o...

Page 84: ...POWERED BY 84 SERIES SERIES Figure 8 20 Clear or Trigger Alarm Output Manually...

Page 85: ...POWERED BY 85 SERIES SERIES CHAPTER 9 Network Settings...

Page 86: ...ttings Interface 2 Select the General tab 3 In the General Settings interface You can configure the following settings NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is avail...

Page 87: ...o enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer...

Page 88: ...ccount information in the corresponding fields Refer to the DynDNS settings 1 Enter Server Address for NO IP 2 In the Device Domain Name text field enter the domain obtained from the NO IP website www...

Page 89: ...nagement System interface click the Device Management tab on the left menu bar and then click to register the device Figure 9 11 Register the Device Only lower case English alphabet numeric and can be...

Page 90: ...munications etc If you want to use the UPnP function to enable the fast connection of the device to the WAN via a router you should configure the UPnP parameters of the device Before you start If you...

Page 91: ...s triggered The remote alarm host must have the CMS Client Management System software installed Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the More Settings tab t...

Page 92: ...en adding a device to the CMS Client Management System software the multicast address must be the same as the device s multicast IP Figure 9 18 Configure Multicast 4 Click the Apply button to save and...

Page 93: ...65535 and it is used for remote client software access The HTTP port is used for remote IE access 9 2 9 Configuring Email Purpose The system can be configured to send an Email notification to all des...

Page 94: ...SSL if required by the SMTP server Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of...

Page 95: ...ime information of device such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 25 Network Traffic Interface 2 You can...

Page 96: ...he testing is failed the error message box will pop up as well Figure 9 27 Testing Result of Network Delay and Packet Loss 9 4 2 Exporting Network Packet Purpose By connecting the device to network th...

Page 97: ...97 SERIES SERIES 4 Click the Export button to start exporting 5 After the exporting is complete click OK to finish the packet export Figure 9 29 Packet Export Attention Up to 1M data can be exported...

Page 98: ...ace Steps Click Status on the right bottom of the page Figure 9 30 Checking Network Status If the network is normal the following message box pops out Figure 9 31 Network Status Checking Result If the...

Page 99: ...information of the device Steps 1 Enter the Network Statistics interface Menu Maintenance Net Detect 2 Click the Network Stat tab to enter the Network Statistics menu Figure 9 33 Network Stat Interfa...

Page 100: ...POWERED BY 100 SERIES SERIES CHAPTER 10 HDD Management 1 1...

Page 101: ...n Interface 2 Select the HDD to be initialized 3 Click the Init button Figure 10 2 Confirm Initialization 4 Select the OK button to start initialization 5 After the HDD has been initialized the status...

Page 102: ...ld of Max Record Capacity GB Figure 10 5 Configure Record Quota 4 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to enter the Copy Camera menu...

Page 103: ...yed on the list Check the status of each HDD which is displayed on the list Figure 10 7 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or...

Page 104: ...R T Settings interface Menu HDD HDD Detect S M A R T Settings 2 Select the HDD to view its S M A R T information list If you want to use the HDD even when the S M A R T checking is failed you can chec...

Page 105: ...immediate measures to repair it Steps 1 Enter the Bad Sector Detection interface Menu HDD HDD Detect Bad Sector Detection Figure 10 10 Bad Sector Detection 2 Click Detect to start detecting Figure 10...

Page 106: ...e Menu Configuration Exceptions 2 Select the Exception Type to HDD Error from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s The alarm type can be selected to Audi...

Page 107: ...POWERED BY 107 SERIES SERIES CHAPTER 11 Camera Settings 1 1...

Page 108: ...Camera Settings 1 If you want to copy the OSD settings of the current camera to other cameras click the Copy button to enter the Copy Camera interface Figure 11 2 Copy Settings to Other Cameras 2 Sele...

Page 109: ...or click Clear All to clear all zones Figure 11 4 Set Privacy Mask Area 6 You can click the Copy button to copy the privacy mask settings of the current camera to other cameras Please refer to step 7...

Page 110: ...ness contrast saturation hue sharpness and denoising level by moving the sliding bar or increasing decreasing the value When you select different mode corresponding default parameters are available Yo...

Page 111: ...POWERED BY 111 SERIES SERIES CHAPTER 12 Device Management and Maintenance 1 1...

Page 112: ...Enter the System Information interface Menu Maintenance System Info 2 Click the Camera tab to enter the Camera Information menu to view the status of each camera Figure 12 2 Camera Information Interf...

Page 113: ...er the System Information interface Menu Maintenance System Info 2 Click the Network tab to enter the Network Information menu to view the network information Figure 12 5 Network Information Interface...

Page 114: ...POWERED BY 114 SERIES SERIES Figure 12 6 HDD Information Interface 1 2...

Page 115: ...Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start searching log files 4 The matched log fil...

Page 116: ...nance Log Information Log Export Figure 12 10 Log Export Interface 2 Check checkbox to select the HDD and click Export to enter the export interface Figure 12 11 Export Log Files 7 Select the backup d...

Page 117: ...evice can be imported to multiple device devices if they are to be configured with the same parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figur...

Page 118: ...omplete reboot the device to activate the new firmware Upgrading by FTP Before you start Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP serv...

Page 119: ...ce Menu Maintenance Default Figure 12 15 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU and se...

Page 120: ...POWERED BY 120 SERIES SERIES CHAPTER 13 Others 1 1...

Page 121: ...the CVBS output standard to NTSC or PAL which must be the same with the video input standard Resolution Select the HDMI VGA output resolution which must be the same with the resolution of the monitor...

Page 122: ...General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually ch...

Page 123: ...s Operation Timeout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes the sys tem will exit from the current operation menu to live view screen after 5 minutes of menu...

Page 124: ...ser levels have different operating permission Operator The Operator user level has permission of Local Log Search in Local Configuration Remote Log Search and Two way Audio in Remote Configuration an...

Page 125: ...ay Audio Realizing two way radio between the remote client and the device Remote Alarm Control Remotely arming notify alarm and exception message to the remote client Remote Advanced Operation Remotel...

Page 126: ...e the selected user Editing a User Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be edited from the list Figure 13 9 Edit a User 3 Click the icon to enter th...

Page 127: ...ent menu Steps 1 Enter the User Management interface Menu Configuration User Figure 13 11 Change Password 2 Select the admin user and click to change the password Figure 13 12 Change Password 3 Enter...

Page 128: ...u Shutdown Figure 13 13 Shutdown Menu 2 Click the Logout button to log out or Click the Shutdown button to shut down the device or Click the Reboot button to reboot the device After you have logged ou...

Page 129: ...POWERED BY 129 SERIES SERIES CHAPTER 14 Appendix...

Page 130: ...inly with ADSL services where individual users connect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that pr...

Page 131: ...set up correctly by following the steps listed in Chapter 5 2 Configuring Record Schedule b The motion detection area is configured correctly See Chapter 5 3 Configuring Motion Detection Record c The...

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