Pearl-2 User Guide
Overcome lost passwords
2. From the Configuration menu, select
Security
. The Security configuration page opens.
3. Highlight and delete the current password for the selected user level. Eight dots mask the password
regardless of the password's actual length (and appears even if no password is set).
4. Highlight and delete the
confirmation password
for the selected user, then click
Apply
.
5. If you were logged in as the user whose password you just cleared, you are logged out and must log
back in without a password. If you cleared the viewer’s password, all viewer streams will pause until
they log in without a password.
To clear a user’s password on a specific channel:
1. Login to the Admin panel as
admin
.
2. From the Channel menu, select a channel and click
Streaming
. The channel's Streaming configuration
page opens.
3. From the Access control section, do one of the following:
a. Clear the
viewer password
field.
b. Select
Use global settings
from the access control drop down.
4. Click
Apply
.
Overcome lost passwords
If you have lost the password for the operator or viewer account, you can log in to the Admin panel and reset
the password using the procedure described in
.
If you have lost the admin password and you have remote support enabled on the system, contact Epiphan
to request a remote password reset. If remote support is disabled, you must return the system
to Epiphan for password recovery. Contact Epiphan support.
Alternatively, you can regain access to Pearl-2 if you apply the factory default configuration preset using the
touch screen, see
Apply a configuration preset using the touch screen
. The factory default configuration will
change the current settings on Pearl-2, see
The Factory default configuration preset and Factory reset
Configure LDAP user authentication
You can use the Lightweight Directory Access Protocol (LDAP) to authenticate users. Specify user roles by
using group DNs for users who log in as an Administrator, Operator, or as a Viewer.
The system has only
one
admin user and
one
operator. LDAP users must log in as either an admin or an
operator and do not have their own private profiles. Any LDAP users with the name admin, operator, or
viewer are ignored and the local accounts are used instead.
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