Pearl Nano User Guide
Overcome lost passwords
4. Enter the identical password in
re-type
and click
Apply
.
You can set multiple account passwords before clicking
Apply
. If the passwords don't
match, re-enter both passwords and try again.
If you're logged in when the password changes, you're automatically logged out and must log back
in with the new password. If you add or change the viewer user's password, all channel streams
pause for people watching the stream using the viewer account and must log back in using the new
password.
Overcome lost passwords
If you have lost the password for the operator or viewer account, you can log in to the Admin panel and
reset the password using the procedure described in
If you have lost the admin password and you have remote support enabled on the system, contact
Epiphan
to request a remote password reset. If remote support is disabled, you must return the
system to Epiphan for password recovery. Contact Epiphan support.
Alternatively, you can regain access to Pearl Nano if you apply the factory default configuration preset
using the front screen menu, see
Apply a configuration preset using the front screen menu
. The factory
default configuration will change the current settings on Pearl Nano, see
The Factory default configuration
. . You can also perform a factory reset, see
Remove user password
After passwords are assigned to the three user account levels (admin, operator, and viewer), we do not
recommend deleting them without setting a new password. To change passwords using the Admin panel,
see
. If you don’t remember the admin password, see
.
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Summary of Contents for Pearl Nano
Page 100: ...Pearl Nano User Guide Disable the network discovery port 87 ...
Page 315: ...Pearl Nano User Guide Start and stop streaming to a CDN 302 ...
Page 325: ...Pearl Nano User Guide Viewing with Session Announcement Protocol SAP 312 ...
Page 452: ...Pearl Nano User Guide Register your device 439 ...
Page 484: ... and 2021 Epiphan Systems Inc ...