epiphan AV.io SDI, User Manual

Page 1: ...Epiphan AV io SDI User Guide September 26 2016 Release 3 1 0 UG109 04 ...

Page 2: ...D RECOMMENDATIONSAREBELIEVED TO BEACCURATEATTIMEOFWRITING BUTAREPRESENTED WITHOUT WARRANTYOFANYKIND EXPRESSORIMPLIED USERSMUSTTAKEFULL RESPONSIBILITYFORTHEIR APPLICATION OFANYPRODUCTS LIMITATION OFLIABILITY UNDERNO CIRCUMSTANCESSHALL EPIPHAN BELIABLEFORANYINCIDENTAL SPECIAL CONSEQUENTIAL EXEMPLARYOROTHERINDIRECTDAMAGESTHATRESULTFROM THEUSEOF ORTHEINABILITYTO USE THISPRODUCTORTHEINFORMATION CONTAIN...

Page 3: ...cent product specifications and additional information about AV io SDI Warranty All Epiphan Video products are provided with a 100 return to depot warranty for one year from the date of purchase Technical support Epiphan s products are backed by our professional support team If you are having issues with your product please gather details about your system and contact our team by l E mailing suppo...

Page 4: ...tware including Skype Wirecast and QuickTime What s new This section provides detail on the main features included in firmware release 3 1 0 Use input signal resolution Previous versions of AV io Config software have allowed for you to pass through the resolution of your input source as the resolution of the output source but 3 1 0 has some updates on how this works See Configuration options for m...

Page 5: ...I there s no software to install simply connect the cables and go It works on Windows Mac and Linux and integrates seamlessly with your favorite third party applications such as Skype Adobe FMLE Wirecast VLCmedia player and Quicktime ...

Page 6: ...arranty give you notifications of firmware and software updates and get you our free personalized customer support How to register 1 Go to epiphan com register 2 Provide the required information Your six digit serial number is found on your device A valid e mail address is required for product registration ...

Page 7: ...started 2 What s in the box 2 System requirements 4 Technical specifications 4 Hardware 6 Hardware diagrams 6 Top cap view 6 Bottom cap view 6 Indicator LED details 7 Capture 8 How AV io SDI works 9 Set up your AV io SDI for capture 10 Resolutions capture rates and aspect ratios 11 Automatic image scaling audio resampling 12 Third party applications 12 Configuration options 13 Input signal resolut...

Page 8: ...our AV io SDI 24 Update firmware using the AV io Config tool 25 Advanced settings for VGA capture 28 Limitations and known issues 35 Affecting all operating systems 35 Affecting Windows 35 Troubleshooting 36 Affecting all operating systems 36 Affecting Windows 36 Affecting Mac 37 Affecting Ubuntu 37 Affecting Chromebook 37 Software and documentation license 39 ...

Page 9: ...ur capture computer l An SDI cable included with purchase to connect your video source to your AV io SDI Once you have these things ready to go you can now begin the simple process of hooking up your AV io SDI so you can start capturing To connect your AV io SDI for capture 1 Connect your AV io SDI device to your video source 2 Connect your AV io SDI device to your computer 3 Open your favorite th...

Page 10: ...eo then we ll take you through how AV io SDI works followed with some technical reference material and we ll conclude with a walkthrough of some optional video capture configuration Let s get started What s in the box Your AV io SDI product contains everything you need to easily capture live video content with minimal setup Your purchase includes the following Table 1 Description of included purch...

Page 11: ...AV io SDI User Guide What s in the box USB 3 0 cable 1 m 3 ft The USB 3 0 cable connects your AV io SDI video grabber with your computer s USB 3 0 or 2 0 port 3 ...

Page 12: ...ting system Windows 7 Windows 8 1 Windows 10 Mac OSX 10 10 and up Linux distribution with kernel 3 5 0 or higher Processor frequency Minimum recommended value 2 4 GHz RAM Minimum recommended value 4 GB Technical specifications Technical specifications for AV io SDI are included in the table below Connectors BNCstyle SDI connector USB standard B type Input SDI 3G SDI HD SDI SD SDI with BNC style co...

Page 13: ...s 10 Mac OSX 10 10 and up Linux distribution with kernel 3 5 0 or higher USB support USB 3 0 and 2 0 Input Resolution Standard and non standard resolution from 640x360 up to 1920 1080 Supported output resolutions at 15 23 97 24 25 29 97 30 50 59 94 or 60 fps 640 360 640 480 960 540 1280 720 1920 1080 Dimensions 3 54 2 36 0 91 90 mm 60 mm 23 mm 5 ...

Page 14: ...red include l Hardware diagrams and l Indicator LED details Hardware diagrams Your AV io SDI device includes an input an output and an indicator light Input output ports and indicator lights are identified and explained in the top and bottom cap view AV io SDI images below Indicator light details are explained in the proceeding section Top cap view Bottom cap view 6 ...

Page 15: ... If you re not sure if your controller is USB 3 0 or USB 2 0 plug AV io SDI into the capture computer and look at the indicator LED After initial boot up red LED blue is used for USB 3 0 and green is used for USB 2 0 Blue LED means USB 3 0 Green LED means USB 2 0 Connection type LED color USB 3 0 connection USB 2 0 connection Solid red Firmware update in progress AV io SDI initializing Firmware up...

Page 16: ... SD SDI video source l Your AV io SDI device l A capture computer laptop or notebook l A USB 3 0 cable included with purchase to connect to your AV io SDI to your capture computer l An SDI cable included with purchase to connect your video source to your AV io SDI Once you have these things ready to go you can now begin the simple process of hooking up your AV io SDI so you can start capturing 8 ...

Page 17: ...els Higher frame rate means smoother video capture while resolution determines the aspect ratio of the video output as well as its resolution and degree of definition With the help of AV io SDI the content from your video source is automatically configured and captured on your computer through your selected application If the application requests a frame size that is smaller or larger than your vi...

Page 18: ...onnect your AV io SDI for capture 1 Connect your AV io SDI device to your video source 2 Connect your AV io SDI device to your desktop computer laptop or notebook 3 Open your favorite third party application select AV io SDI from the list of available input sources and start capturing And that s it No drivers to install and no extensive set up J ust connect the cables and you re ready to go 10 ...

Page 19: ... quite a bit wider than it is tall The ratio of its width to height is 16 to 9 represented as an aspect ratio 16 9 AV io SDI outputs resolutions in commonly supported aspects ratios The table below is a color coded legend for interpreting the table of product resolutions below it Aspect Ratio Common Use 4 3 Standard TV NTSC PAL display and non widescreen computer displays SD SDI resolution 16 9 Wi...

Page 20: ...ions AV io SDI uses pre installed drivers on your OS called UVC drivers and UAC drivers to communicate with third party applications and capture content Due to AV io SDI s use of UVC UACtechnology there is no need for driver installation J ust like a webcam your AV io SDI device is immediately recognized as a camera device like a web cam and can be used to capture content via any UVC compatible th...

Page 21: ...anything other than firmware updates but advanced users may find these tweaks help them get the most out of their AV io SDI These settings include l input signal resolution l aspect ratio preservation l audio selector for multichannel inputs Input signal resolution disabled by default There are two key descriptors used in the process of video capture using a UVC based device Extended Display Ident...

Page 22: ...s certification most graphics adapters or drivers will not output resolutions not included in the EDID file of the connected display device In the scenario where a resolution that is not included in the AV io SDI standard resolution is requested the Graphics adapter and driver will apply the resolution requested and then upscale it to AV io SDI s default resolution This means the Use input signal ...

Page 23: ...don t have to worry about changing the list every time you change which source you have connected To change the custom resolutions with the AV io Config tool 1 If needed install the AV io Config tool For details specific to your OS see Install the AV io Config tool 2 Connect your AV io SDI device to your computer laptop or notebook 3 Open the AV io Config tool 4 Select your AV io SDI device from t...

Page 24: ...ct the text box labeled Width erase the number that is currently in the box and type out the width of the custom resolution you wish to use Then do the same for the resolution height in the text box labeled Height 8 Click Apply The custom resolution you defined will now be added to the list of output resolutions that you are allowed to select from the settings menu from the third party application...

Page 25: ... AV io SDI custom capture settings 2 In a Windows environment due to restrictions set by Microsoft s Windows Hardware Quality Labs certification most graphics adapters or drivers will not output resolutions not included in the EDID file of the connected display device In the scenario where a resolution that is not included in the AV io SDI standard resolution is requested the Graphics adapter and ...

Page 26: ...he computer To install the AV io Config tool follow the directions below for your computer s operating system Windows 1 Download the AV io Config package under the Windows heading on the AV io SDI Downloads page on Epiphan s web site 2 Extract all the files from the zip file remember the location you re unzipping to 3 Browse to the unzip folder and open the AV io Config tool by double clicking on ...

Page 27: ...nloads page on Epiphan s web site 2 Double click the downloaded file to open the disk image package 3 If desired drag the AVioConfig application to your desktop or another location where you will find it for future use 4 Double click the AVioConfig application icon to launch AV io Config a warning box appears 19 ...

Page 28: ...ge on Epiphan s web site 2 Untar and unzip the contents of the tar bz2 file tar xjvf can be used to untar and unzip in one command 3 Browse or change directories to the unzip folder 4 Either Double click the AV io Config application icon or execute the AV io Config application from the command line to launch AV io Config AVioConfig 5 AV io Config starts If you video grabber is connected to the com...

Page 29: ...AV io SDI User Guide Linux 21 ...

Page 30: ...n audio pair selection and performance mode See Configuration options for more details To change the configurable settings with the AV io Config tool 1 If needed install the AV io Config tool For details specific to your OS see Install the AV io Config tool 2 Connect your AV io SDI device to your computer laptop or notebook 3 Open the AV io Config tool 4 Select your AV io SDI device from the list ...

Page 31: ...ings using AV io Config tool 5 Click the Settings tab the settings page appears 6 Enable or disable the individual settings by clicking each checkbox according to your needs See Configuration options for a description of each setting 23 ...

Page 32: ...ly what information your video source is sending Plug in the source and select your device The UI detects information about the source and presents it at the bottom of the window The line tells you what connector the video source is using in this case HDMI the exact resolution of the source 1920 1080p the frame rate the source is outputting 60 fps and the color model RGB 24 ...

Page 33: ... this firmware onto your AV io SDI using the AV io Config tool and the steps below Attempting to update firmware while running virtual machines will result in firmware upgrade failure To update firmware using the AV io Config tool 1 If you haven t already done so download and install the AV io Config tool See Install the AV io Config tool 2 Download the firmware update file from the Epiphan websit...

Page 34: ...cted devices 6 Using the diagram below check the current firmware version of your AV io SDI If it is the same version as the new firmware you downloaded there is no need to do the firmware update 7 Click the Firmware tab 8 Click the folder icon to navigate to the saved location of the firmware and click Update to update your video grabber to the selected firmware an update bar appears and displays...

Page 35: ...ress bar turns green and displays Update Completed Note the firmware update will not be automatically reflected in the Devices list unless the Refresh icon is clicked You may now safely disconnect your AV io SDI if needed When updating firmware on a Mac the Update Completed text will not be displayed The firmware upgrade is complete when the progress bar fills the width of the AV io Config window ...

Page 36: ...the source into the frame The following table lists several examples of third party applications capable of VGA capture adjustments any other tool that exposes UVCadjustments for VGA sources can also be used Windows Mac Linux Adobe FMLE recommended Adobe FMLE recommended v4l2ucp recommended GraphStudioNext Webcam Settings app uvcdynctrl AMCap guvcview VGA capture applications See below for example...

Page 37: ... these changes You do not need to use Adobe FMLEfor the rest of your capture session the changes are saved to the AV io SDI device To adjust your AV io SDI VGA capture settings on your Windows or Mac computer using Adobe FMLE 1 Connect your AV io SDI to both your source and capture computer and open Adobe FMLE 2 In the default view under the Encoding Options tab select AV io SDI from the Device dr...

Page 38: ...nc and can resolve issues where the bottom edge of the frame isn t properly detected For best results change the values in small increments and test 6 Click OK to save your changes Restoring VGA capture settings to default on Windows Mac using Adobe FMLE Adjustments made to VGA capture settings using a third party application are saved to the AV io HD unit itself Reverting the changes to the defau...

Page 39: ...obe FMLE 1 Connect your AV io HD to both your source and capture computer and open Adobe FMLE 2 In the default view under the Encoding Options tab select AV io HD from the Device dropdown menu 3 Click the wrench icon the Settings windows opens 4 Select the Video Proc Amp tab and click the Default button brightness contrast settings are restored 31 ...

Page 40: ...tings can be set on your AV io HD device using any number of different applications on Linux see VGA capture applications This example shows how to use v4l2ucp to make these changes You do no need to use v4l2ucp for the rest of your capture session the changes are saved to the AV io SDI device To adjust your AV io HD VGA capture settings on your Linux computer using v4l2ucp 1 Connect your AV io HD...

Page 41: ...t 3 Press Update for each setting changed the respective setting adjustments are saved Restoring VGA capture settings to default on Linux using v4l2ucp Adjustments made to VGA capture settings using a third party application are saved to the AV io HD unit itself Reverting the changes to the default values requires the use of a third party application To restore the default AV io HD VGA capture set...

Page 42: ...AV io SDI User Guide Advanced settings for VGA capture 3 Press Update for each setting changed the respective setting adjustments are saved 34 ...

Page 43: ...first captured frame is always green o Workaround Remove the green frame in post production editing If streaming the captured video begin streaming after the initial green frame has already been captured Affecting Windows l UVC 270 Windows 10 Sometimes Windows 10 will not recognize the grabber properly when connected by a Fresco FL1100 USB 3 0 controller o Workaround Press the refresh icon to refr...

Page 44: ... video file displays black screen when opened If capturing on Windows 8 1 using Windows Movie Maker with your AV io SDI connected to an Etron EJ 188H USB 3 0 2 0 host controller switch to a different capture application connect to a different USB port or upgrade to Windows 10 Recorded file does not have audio If capturing on Windows 8 1 using Windows Camera with your AV io SDI connected to a Texas...

Page 45: ...ars to happen with regular web cams as well Affecting Ubuntu Symptom s Action s to resolve Video cannot be resumed if stopped during a Skype call If capturing on Ubuntu 14 04 LTSwith your AV io SDI connected to an Etron EJ 168A USB 3 0 controller switch to a different USB port or simply avoid stopping the Skype call If it is not possible to stop the Skype call or if it stops accidently disconnect ...

Page 46: ...AV io SDI User Guide Affecting Chromebook and WebRTCon Google Chrome OS v43 0 2357 125 64 bit use a different Chromebook app to capture both video and audio such as Screencastify or MediaCore Capture 38 ...

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Page 55: ... to disassemble Return the device for service CAUTION RISK OFELECTRICSHOCK This device may have multiple ACpower cords installed All power sources shall be disconnected before servicing to avoid shock hazard ATTENTION Cet appareil ne contient aucun composant pouvant être entretenu ou réparé par l utilisateur En cas de panne retourner l appareil pour réparation ATTENTION RISQUEDECHOCÉLECTRIQUE Cet ...

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