epiphan KVM2USB 3.0, User Manual

Page 1: ...Epiphan KVM2USB 3 0 User Guide October 31 2017 Release 4 0 0 UG120 01 ...

Page 2: ...URATE AT TIME OF WRITING BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES SHALL EPIPHAN BE LIABLE FOR ANY INCIDENTAL SPECIAL CONSEQUENTIAL EXEMPLARY OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF OR THE INABILITY TO USE THIS PRODUCT OR THE INFORMATION CON...

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Page 4: ...cifications and additional information about this product Warranty All Epiphan Video products are provided with a 100 return to depot warranty for one year from the date of purchase Technical support Epiphan s products are backed by our professional support team If you are having issues with your product please gather details about your system and contact our team by l E mailing support epiphan co...

Page 5: ...se for KVM2USB 3 0 Overview As long as your target device can output VGA DVI or HDMI output and has an available USB port KVM2USB 3 0 will work with it There s nothing to install on the target so it even works in BIOS mode and on closed operating systems Simply connect the device to your target and host computer and use Epiphan s KVM App to view and control your target computer ...

Page 6: ...ct warranty provides you notifications of firmware and software updates and gives you personalized customer support How to register 1 Go to epiphan com register 2 Provide the required information Your six digit serial number is found on your device A valid e mail address is required for product registration ...

Page 7: ...s vii Get started 1 Quickstart 2 What s in the box 5 Hardware and LED 7 System requirements 9 Technical specifications 10 Using KVM 11 Windows hosts 14 Linux hosts 15 Select KVM 16 Host key 18 Mouse type 20 Configuration options 22 Firmware update 24 Change log 26 Limitations and known issues 27 Troubleshooting 28 Software license 29 ...

Page 8: ...e cables and start the KVM App to view and control from your host Your first stop after this might be to look at the Quickstart guide This user guide contains all the information necessary to successfully use KVM2USB 3 0 Take a look at what s in the box check your system requirements review the tech specs then dive in with the quick start guide After that go ahead and read through the additional t...

Page 9: ... adapters that ship with it 2 A host computer running Windows or Linux see system requirements for additional details 3 A target computer running any OS that outputs HDMI DVI or VGA video and works with a USB keyboard and mouse 4 A video cable DVI HDMI or VGA for your target computer To connect your KVM2USB 3 0 1 Connect the male end of the KVM cable to your KVM2USB 3 0 Tighten the thumbscrews for...

Page 10: ... USB portion of the KVM cable to an available USB port on your target computer 5 Connect the blue USB 3 0 cable to the bottom of KVM2USB 3 0 and to a USB 3 0 port on your host computer 6 Windows host a Download and unzip the KVM software from the Epiphan Video website b Launch the KVM application KvmApp exe 7 Linux host a Download the KVM app from the Epiphan Video website b Modify permissions to ...

Page 11: ...roGrabbers User Guide Quickstart 9 When you re done exit control mode by pressing the Host key By default the Host key is the right Ctrl key And that s it No drivers to install and no extensive set up 4 ...

Page 12: ...ou KVM2USB 3 0 device KVM cable Connects your target computer to KVM2USB 3 0 The male DVI side connects to KVM2USB 3 0 the end with two cables has a USB cable to connect to your target and a female DVI port to connect a cable to your target s video output port The HDMI to DVI or VGA to DVI adapter may first be connected to the female DVI port VGA to DVI adapter Connects to the female end of your K...

Page 13: ... that outputs an HDMI signal USB 3 0 cable 1 m 3 ft The USB 3 0 cable connects your KVM2USB 3 0 to your host computer s USB 3 0 port Not included with your purchase is the cable needed to connect your target computer to the KVM cable Depending on your target computer this could be a VGA cable HDMI cable or DVI cable 6 ...

Page 14: ...special KVM cable KVM2USB 3 0 top and bottom Top Input side of KVM2USB 3 0 with DVI I port for connecting the KVM cable Bottom indicator light side of KVM2USB 3 0 with indicator light and USB port KVM Cable The KVM cable has two ends The male end that connects to your KVM2USB 3 0 and the female usb end that connects to your target computer 7 ...

Page 15: ...ED indicator on the bottom side The color and action of the indicator LED indicate the current activity of the device LED color KVM2USB 3 0 status Solid red KVM2USB 3 0 is initializing Blinking red Adjustment to VGA input in progress or Firmware update in progress Solid blue USB 3 0 connection active Blinking blue KVM App successfully connected to KVM2USB 3 0 8 ...

Page 16: ...ents for the target computer other than an available USB port and HDMI DVI or VGA output port KVM Host hardware Any computer laptop desktop other with l a compatible USB 3 0 host controller for SuperSpeed operation l 64 bit architecture KVM Host operating system Windows 10 or Linux Ubuntu 16 04 or higher Processor frequency Minimum recommended value 2 4 GHz RAM Minimum recommended value 4 GB 9 ...

Page 17: ...ows 10 Linux Ubuntu 16 04 or higher Host USB support USB 3 0 Target OS support Any OS nothing to install Target video output DVI VGA or HDMI audio input is not supported Target video resolution Standard and non standard resolutions from 640 360 up to 1920 1080 Target USB support USB 2 0 or 3 0 single connection emulates both the keyboard and the mouse HDCP Compliance High bandwidth digital content...

Page 18: ...A host computer running Windows or Linux see system requirements for additional details 3 A target computer running any OS that outputs HDMI DVI or VGA video and works with a USB keyboard and mouse 4 A video cable DVI HDMI or VGA for your target computer To connect your KVM2USB 3 0 1 Connect the male end of the KVM cable to your KVM2USB 3 0 Tighten the thumbscrews for a good connection 11 ...

Page 19: ... cable to the bottom of KVM2USB 3 0 and to a USB 3 0 port on your host computer 6 Windows host a Download and unzip the KVM software from the Epiphan Video website b Launch the KVM application KvmApp exe 7 Linux host a Download the KVM app from the Epiphan Video website b Modify permissions to add executable permissions to the KVM app c Launch the KVM application kvmapp 8 Click anywhere on the vie...

Page 20: ...you re done exit control mode by pressing the Host key By default the Host key is the right Ctrl key The Host key can also be used instead of the left mouse button to start a control session You can change which key is used as the Host key 13 ...

Page 21: ... to your target such as Ctrl Alt Del use the Tools Keyboard menu in host mode or use the shortcuts listed in that menu when controlling the target 5 To take a screen capture of your remote workspace click the Copy screen to Clipboard toolbar button or click Edit Copy screen to Clipboard 6 To save a screen capture as a PNG file click the Save screen to file toolbar button or click File Save screen ...

Page 22: ...puter 5 To send special keystrokes to your target such as Ctrl Alt Del use the Tools Keyboard menu in host mode or use the shortcuts listed in that menu when controlling the target 6 To take a screen capture of your remote workspace click the Copy screen to clipboard toolbar button or click Edit Copy screen to Clipboard 7 To save a screen capture as a PNG file click the Save screen to file toolbar...

Page 23: ...ltiple USB 3 0 ports To select the KVM used by the KVM App 1 Launch the KVM App on Windows or Linux 2 If more than one KVM2USB 3 0 device is connected to your host when you launch KVM App it asks you to choose which one you d like to use 3 You may change which KVM you are using at any time Select your KVM device from Tools Devices 16 ...

Page 24: ...lect KVM 4 Or use View Show device list on Toolbar to add the selector to your toolbar then use the toolbar selector to choose your KVM device To use two KVM2USB 3 0 devices at once you can open two instances of the KVM App 17 ...

Page 25: ... exiting KVM control mode The key chosen as the Host key cannot be used for any other function when using the KVM App so for this reason it s recommended you choose a key you rarely use By default the Host key is the right Ctrl key You can select a different Host key from a list of available keys in KVM App Select your new Host key from Options Host key 18 ...

Page 26: ...com bination Action Host Exit control mode Host M Show hide the KVM App menu bar Host T Show hide the KVM App toolbar Host F Toggle KVM App fullscreen Host Del Send Ctrl Alt Del Host Tab Send Alt Tab Host Shift Tab Send Alt Shift Tab Host Win Send GUI key Host Alt Space Send Alt Space 19 ...

Page 27: ... only interfaces this is the only mouse mode supported Pen Stylus device Use this mouse type when controlling your host computer with a pen and tablet or a stylus When this selection is active you can use the Show Host cursor option to show the position of your host cursor in addition to the stylus touchpoint in the target viewport You must also select Send mouse button states via Pen Touch interf...

Page 28: ...ProGrabbers User Guide Mouse type applications this mode is faster than the default generic mouse device However this mode doesn t work with most text only interfaces 21 ...

Page 29: ...d KVM App always adds black bars to the sides or top and bottom of the viewport to preserve the aspect ratio of your target computer s video output Audio selector for multichannel inputs Not used KVM2USB 3 0 doesn t support audio capture Performance mode Enabled When enabled KVM2USB 3 0 enters and exits host system suspend mode i e sleep faster by disabling support for the Suspend U3 USB power sta...

Page 30: ... KvmApp exe 3 Click Options Configuration tool the Capture config tool opens 4 If you have more than one KVM2USB 3 0 connected to your host computer select the KVM2USB 3 0 you wish to configure 5 Select the Settings or User Modes tab and make your adjustments For user modes check the check box for the modes you wish to have active 6 Click Apply and wait at least 5 seconds before disconnecting KVM2...

Page 31: ...SB port on your host computer Using a dock or splitter is not supported 3 Download the firmware update file from the Epiphan website as described in your firmware update notification email or discussion with your vendor 4 Connect your KVM2USB 3 0 to your host computer 5 Launch KVM App and click Options Configuration tool the Capture config tool opens 6 If you have more than one KVM2USB 3 0 connect...

Page 32: ... cause irrevocable errors and or permanently damage the device 10 When the update is finished the progress bar turns green and displays Update Completed Note the firmware update will not be automatically reflected in the Devices list unless the Refresh icon is clicked You may now safely disconnect your KVM2USB 3 0if needed 25 ...

Page 33: ...ProGrabbers User Guide Change log Change log Release 3 3 90 l Product launch 26 ...

Page 34: ...ouse cursor may not be drawn when moving the mouse on the target using the KVM App o Workaround Ensure Options Send mouse button states via Pen Touch interface and Options Show Host cursor are both enabled in the KVM App l KVMUS 79 Arrow keys sometimes get stuck when controlling a target computer s GRUB loader o Workaround Disconnect and reconnect the KVM USB cable from the target computer If the ...

Page 35: ...an be used for firmware updates Affecting Ubuntu Symptom s Action s to resolve The KVM app fails to see the target computer when the host recovers from sleep mode even if the KVM App was stopped prior to sleep mode There is a known compatibility issue with Texas Instruments TUSB7320 USB 3 0 host controllers on computers running Ubuntu Use a different USB port or simply disconnect and re connect KV...

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