Solving Problems
65
Speak to a Support Representative
Before you call for support, please have the following information ready:
■
Product name (Epson GT-15000)
■
Product serial number (located on the back of scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Then call:
■
U.S.: (562) 276-4382, 6
AM
to 6
PM
, Pacific Time, Monday through Friday.
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase accessories from an authorized Epson reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canada sales).
Other Software Technical Support
Software
Telephone
Fax
Online and E-mail
Adobe
Photoshop
Elements
(206) 675-6358
6:00
AM
to 5:00
PM
,
Pacific Time, Monday to
Friday (pay support)
—
www.adobe.com/support
techdocs@adobe.com
ABBYY
FineReader
Sprint
(510) 226-6719
(510)
226-6069
www.abbyyusa.com
support@abbyyusa.com
ScanSoft
PaperPort
Deluxe
(978) 977-8430
10:00
AM
to 7:00
PM
,
Eastern Time, Monday to
Friday (pay support)
—
www.scansoft.com/
paperport/support
Summary of Contents for 15000 - GT - Flatbed Scanner
Page 1: ...Epson GT 15000 User s Guide ...
Page 6: ...6 Contents ...
Page 10: ...10 Welcome ...
Page 18: ...18 Getting Started ...
Page 40: ...40 How To Scan ...
Page 52: ...52 Using Optional Equipment ...
Page 66: ...66 Solving Problems ...
Page 76: ...76 Requirements and Notices ...
Page 80: ...80 Index ...