Maintenance and Troubleshooting
6-23
❏
Turn off the scanner and computer and check the connection
between the scanner and the computer.
❏
Make sure the SCSI interface board is installed correctly.
❏
Turn off the scanner and computer. Turn on the scanner and
then turn on the computer.
❏
Make sure the SCSI driver is properly installed.
❏
Change the scanner’s SCSI ID number to one that is not being
used by any other SCSI device.
❏
Check the connection sequence. See your
Startup Guide
.
❏
If the Film Adapter is installed, make sure it is switched off.
Software Operation Problems
You cannot start EPSON TWAIN.
❏
Turn on the scanner and then turn on the computer.
❏
Make sure the interface cable meets the requirements of your
interface board. See the manual that comes with the interface
board (for SCSI users).
❏
Turn off the scanner and turn off the computer. Then check
the connection between the scanner and the computer.
❏
Make sure that EPSON TWAIN is selected in your application
software.
❏
Make sure your software is installed correctly.
Summary of Contents for 1640SU - Perfection Photo Scanner
Page 2: ... 2 ...
Page 44: ...2 20 Scanning Basics High Contrast Increases the contrast of dull images Open Shadow ...
Page 54: ...2 30 Scanning Basics ...
Page 98: ...4 10 Calibrating Your System ...
Page 114: ...5 16 Options Paper support Spare paper path guide ADF Document Mat ...
Page 130: ...5 32 Options ...
Page 172: ...6 42 Maintenance and Troubleshooting ...
Page 185: ...Contacting Customer Support B 1 Appendix B Contacting Customer Support Overview B 2 ...
Page 192: ... 6 Glossary ...