-6
Removing the Cover for Thick or Large Documents (For Perfection
1640SU/Perfection 1640SU Photo Users). . . . . . . . . . . . . . . . . 6-10
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Error Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
The fluorescent lamp does not come on. . . . . . . . . . . . . . . . 6-15
The scanner does not scan.. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
The scanner software does not work properly. . . . . . . . . . 6-16
Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
The entire image is distorted or blurred. . . . . . . . . . . . . . . . 6-17
Part of the image is distorted or blurred.. . . . . . . . . . . . . . . 6-17
Edges of the document are not scanned. . . . . . . . . . . . . . . . 6-18
Colors are patchy or distorted at the edges of the image. . 6-18
The image is faint or out of focus.. . . . . . . . . . . . . . . . . . . . . 6-18
The image is too dark.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Straight lines in the image come out jagged.. . . . . . . . . . . . 6-18
The image does not look the same as the original.. . . . . . . 6-19
A line of dots is always missing from the scanned image. 6-19
A line of dots always appears in the scanned image. . . . . 6-19
When scanning printed matter, textured patterns of dots appear
inside particular areas of the image. . . . . . . . . . . . . . . . . 6-20
Colors on your monitor are different from those in the original
image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Printed colors are different from those in the original image.6-20
The printed image is larger or smaller than the original. . 6-21
Scanned images cannot be printed or come out garbled when
printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
The colors of negative film preview images look strange. 6-21
Software Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
The Scanner Status does not indicate “Device Ready” after you
click Test in the EPSON TWAIN 5 dialog box (Windows 95
and NT 4.0) or the Scanner’s Properties dialog box
(Windows 98 and 2000) in Control Panel.. . . . . . . . . . . . 6-22
Summary of Contents for 1640SU - Perfection Photo Scanner
Page 2: ... 2 ...
Page 44: ...2 20 Scanning Basics High Contrast Increases the contrast of dull images Open Shadow ...
Page 54: ...2 30 Scanning Basics ...
Page 98: ...4 10 Calibrating Your System ...
Page 114: ...5 16 Options Paper support Spare paper path guide ADF Document Mat ...
Page 130: ...5 32 Options ...
Page 172: ...6 42 Maintenance and Troubleshooting ...
Page 185: ...Contacting Customer Support B 1 Appendix B Contacting Customer Support Overview B 2 ...
Page 192: ... 6 Glossary ...