Epson 2190 - FX B/W Dot-matrix Printer, User Manual

Page 1: ...nish The English section begins after this page The Spanish section begins approximately at the middle of the manual Este manual está dividido en dos secciones Inglés y Español El manual en español comienza aproximadamente a la mitad del libro El manual en inglés comienza después de esta página ...

Page 2: ...of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSO...

Page 3: ...alling the Remote Configuration Manager 15 Paper Handling Setting the Paper Release Lever 17 Adjusting the Paper Thickness Setting 18 Loading Continuous Paper with the Front Push Tractor 19 Loading Continuous Paper with the Rear Push Tractor 21 Loading Continuous Paper with the Pull Tractor 22 Removing paper from the pull tractor 26 Loading Single Sheets with the Paper Guide 26 Loading Special Pap...

Page 4: ...20 321 Turbo 40 Troubleshooting Using the Error Indicators 41 Clearing Paper Jams 42 Printing a Self Test 43 Where To Get Help 44 Product Information Safety Instructions 45 Hot Parts Caution Symbol 45 Important Safety Instructions 45 ENERGY STAR Compliance 46 FCC Compliance Statement for United States Users 46 WARNING 47 For Canadian users 47 EPSON AMERICA INC LIMITED WARRANTY 47 ...

Page 5: ...es contain important information and useful tips about using your printer For detailed information about your printer refer to the online Reference Guide It describes all the printer s functions optional products printer software troubleshooting and technical specifications See Installing and Using the Online Reference Guide on page 15 For help using your printer software you can use the online he...

Page 6: ...tional interface cards are also available to supplement your printer s built in interfaces See the Reference Guide for more information You can purchase ribbon cartridges paper manuals and accessories from EPSON at 800 873 7766 or visit the EPSON StoreSM at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral ...

Page 7: ... flat stable surface The printer will not operate properly if it is tilted or placed at an angle Avoid using or storing the printer in places subject to rapid changes in temperature and humidity Keep it away from direct sunlight strong light heat sources or excessive moisture or dust Place the printer near a wall outlet where you can easily unplug the power cord Position the power cord and interfa...

Page 8: ...voltage fluctuations Use a grounded power outlet do not use an adapter plug Assembling the Printer 1 Make sure the printer is turned off and unplugged Then open the printer cover and pull it up to remove it 2 Remove the paper tension unit by pressing up the tabs on each side and pulling it up 3 Use your hand to slide the print head to the middle of the printer w Warning If you have just used the p...

Page 9: ...ibbon guide from the ribbon however 5 Hold the ribbon cartridge by its handle and insert it into the printer at an angle as shown below then press down on both sides of the cartridge to fit the plastic hooks into the printer slots You should hear it click into place 6 Slide the ribbon guide into the print head until it clicks in place Be careful not to twist or crease the ribbon Turn the ribbon ti...

Page 10: ... cover into place Then push it down until it clicks 9 Make sure the top part of the cover is folded forward as shown Then attach the paper guide When printing keep these points in mind You can use the paper guide only when the tractor is installed in the front or rear push position For your safety and for the fastest printing EPSON recommends keeping the printer cover closed while printing Althoug...

Page 11: ...ves data To connect your computer to your printer s built in parallel interface you need a shielded twisted pair parallel cable with a 36 pin Centronics compatible connector for the printer To connect the printer to a USB port you need a standard shielded USB cable 1 Make sure both the printer and computer are turned off then connect the parallel or USB cable to the printer 2 Connect the other end...

Page 12: ...lays printer status information and notifies you of printer errors See the Reference Guide for more information Note Installing the printer software for Windows NT XP or 2000 may require administrator privileges If you have problems ask your administrator for more information If the New Hardware Found screen or any other wizard appears when you turn on your computer click Cancel If the Digital Sig...

Page 13: ... and the printer is turned off 2 Insert the printer software CD ROM into the CD ROM or DVD drive The Installation window shown above appears If it does not select Setup exe on the CD ROM 3 Select Install Software and click 4 Select your printer then click OK and follow the instructions on the screen 5 If you are prompted to insert your Windows CD ROM do it now and click OK When the Windows install...

Page 14: ...eed to specify a path If you are using Windows 98 the Printer Utility Setup may start If it does follow the instructions on the screen 9 When the installation is complete see page 15 to install the Reference Guide and the EPSON Remote Configuration Utility For DOS programs To control the printer from DOS application programs you need to select the printer you are using or another available printer...

Page 15: ...ect EPSON Then click FX890 2190 Guide If you don t want to install the manual on your hard disk follow these steps to view it from the CD ROM 1 Insert the printer software CD ROM in your CD ROM or DVD drive The Installation screen appears If it doesn t double click the My Computer icon Click the CD ROM icon then double click SETUP EXE 2 Select User Guides 3 To open the Reference Guide select View ...

Page 16: ...ram To start the program select Programs Epson Remote Configuration Mgr and then click Epson Remote Configuration Manager To open the manual select Programs Epson Remote Configuration Mgr and then click Epson Remote Configuration Manager User s Guide Note If you are using Windows 2000 and the printer is connected to the parallel port Remote Configuration Manager may not work In this case do one of...

Page 17: ...ription Single sheet position For loading single sheet paper from the top or front slot Rear push tractor position For loading continuous paper with the tractor installed in the rear push position or when using the rear push and pull tractors in combination Front push tractor position For loading continuous paper with the tractor installed in the frontpush position or when using thefrontpush and p...

Page 18: ...he bottom or front pull position Note When the temperature is 41 F 5 C or lower or 95 F 35 C or higher set the paper thickness lever one position lower to improve print quality When the temperature is 41 F 5 C or lower or 95 F 35 C or higher multipart forms with 7 parts cannot be used Paper type Lever position Ordinary paper 0 or 1 single sheets 0 continuous paper Thin paper 0 Carbonless multipart...

Page 19: ...ever to the front push tractor position Also set the paper thickness lever to the proper position for your paper s thickness See Adjusting the Paper Thickness Setting on page 18 for instructions 3 Release the left and right sprockets by pushing the blue lock levers backward 4 Slide the left sprocket approximately 0 5 inch 12 mm from the far left position and pull the blue lever forward to lock it ...

Page 20: ...s 7 Close the sprocket covers 8 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 9 Attach the front cover with the continuous paper positioned as shown 10 Make sure the paper guide is lying flat on the printer and slide the edge guides to the middle of the paper guide 11 Turn on the printer When the printer receives data it automatic...

Page 21: ...stalled in the rear push position and the paper guide is removed You may need to move the tractor from the front push or pull position 2 Set the paper release lever to the rear push tractor position 3 Release the left and right sprockets by pulling the blue sprocket lock levers forward 4 Slide the left sprocket approximately 0 5 inch 12 mm from the far left position and push the blue lever back to...

Page 22: ...nter receives data it automatically loads the paper and starts printing If the first line on your page appears too high or low change its position with the Micro Adjust function See page 32 c Caution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Loading Continuous Paper with the Pull Tractor 1 Make sure the printer is...

Page 23: ...ver back to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it Slide the edge guides to the center 5 Make sure your paper has a clean straight edge Then open the sprocket covers Note Make sure the printer is off before you insert the paper in the paper slot If you insert the paper while the printer is on a paper jam may occur Edge guides ...

Page 24: ... is even with the top of the printer s ribbon Front slot Before you load paper in the front slot remove the front cover Then load paper with the printable side facing up Bottom slot Load paper in the bottom slot with the printable side facing up 7 Fit four holes of the paper over the tractor pins on both sprockets Then close the sprocket covers 8 Slide the right sprocket to remove any slack in the...

Page 25: ...ing the Micro Adjust function described on page 32 c Caution Never use the knob to adjust the top of form position turning the knob when the printer is on may damage it or cause it to lose the top of form position 12 Attach the printer cover by inserting the front tabs into the slots then lowering the cover into place Close the paper guide cover 13 Send a print job to the printer The printer start...

Page 26: ...ll tractor and jam the printer Loading Single Sheets with the Paper Guide You can load ordinary single sheets and envelopes one at a time from the top of the printer using the paper guide The paper can be up to 10 1 inches 257 mm wide on the FX 890 and 16 5 inches 420 mm wide on the FX 2190 To load single sheet multipart forms use the front paper entry slot with the optional front paper guide or f...

Page 27: ... if necessary 3 Slide the left edge guide until it locks in place next to the triangle mark on the paper guide Next adjust the right edge guide to match the width of your paper 4 Insert a sheet of paper with the printable side down between the edge guides until it meets resistance The printer feeds the paper automatically and is ready to print If the first printed line on your page appears too hig...

Page 28: ...g sheet properly Thick paper such as continuous paper with labels requires a straight or almost straight paper path You can load labels in the front to the pull tractor or bottom pull tractor paper slot The loading procedure for continuous paper with labels is the same as that for ordinary continuous paper except you must set the paper thickness lever to 2 before printing Note It is best to load c...

Page 29: ...he remaining labels from the printer c Caution Never feed labels backward using the Load Eject or Tear Off Bin button When fed backward labels can easily come off the backing sheet and cause a paper jam Envelopes You can feed envelopes one at a time using the paper guide or you can load multiple envelopes using the optional high capacity cut sheet feeder bin 1 of the double bin cut sheet feeder Be...

Page 30: ...ple cards using the optional high capacity cut sheet feeder bin 1 of the double bin cut sheet feeder The cards can be loaded only in the front or rear paper slot Before loading postcards set the paper thickness lever to position 2 and set the paper release lever to the single sheet position To load a single card follow the instructions in Loading Single Sheets with the Paper Guide on page 26 To lo...

Page 31: ...r off position as described below Your tear off position setting remains in effect until you change it even if you turn off the printer c Caution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position 1 You may need to press the Tear Off Bin button to advance the paper to the tear off position Make sure the Tear Off Bin light is fla...

Page 32: ...st mode When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing Adjusting the top of form position The top of form position is the position on the page where the printer starts printing If your printing appears too high or low on the page you can use the Micro Adjust function to adjust the top of form position as described below Your ...

Page 33: ...f form position up on the page or press the Load Eject U button to move the top of form position down on the page 5 Press the Pause button to exit the Micro Adjust mode Note The printer has a minimum and a maximum top of form position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer beeps an...

Page 34: ...34 Paper Handling L ...

Page 35: ...Selects one of the fonts See Selecting a Font and Pitch on page 37 In default setting mode ItemD selects the next menu Font lights Indicate which font is selected 2 Reset Font and Pitch buttons When you press both the Font and Pitch buttons simultaneously the printer clears the buffer and restores its default settings 3 Pitch ItemU button Selects one of the pitch settings See Selecting a Font and ...

Page 36: ... Load Eject button Loads a single sheet of paper Ejects a single sheet of paper Loads continuous paper from the standby position Feeds continuous paper backward to the standby position if a sheet is loaded 7 Micro Adjust When you hold down the Pause button for three seconds the printer enters the Micro Adjust mode In this mode you can press the LF FF D and Load Eject U buttons to adjust the top of...

Page 37: ...ou make from the printer s control panel The pitches available depend on the font you select 1 Make sure that the printer is not printing Then press the Font button until the three Font lights indicate the desired font O On N Off 2 Press the Pitch button until the three Pitch lights indicate the desired pitch O On N Off Font Pitch USD 10 12 HSD 10 12 15 17 20 Draft 10 12 15 17 20 PS Roman 10 12 15...

Page 38: ...able for each printer setting Setting Options default in bold Page length for front tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 Page length for rear tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 Skip over perforation Off On Auto tear off Off On Auto line feed Off On Print direction Bi D Uni D Software ESC P IBM PPDS 0 slash 0 I F interface mode Auto Parallel U...

Page 39: ... to accept the language The printer prints a line asking if you want to print all the current settings 4 To print a list of all the current settings press the Set button The printer prints all the settings and then the first setting again Go to step 5 To go through the settings one at a time press the ItemD or ItemU button The printer prints the first setting and its current value 5 Press the Set ...

Page 40: ...data printer press SHIFT SEL to enter Menu mode and then press PRINT To enter Okidata mode on your FX 890 FX 2190 make sure the printer is turned off Then hold down the Tear Off Bin and Pause buttons while you turn on the printer The printer beeps once to indicate it is now in Okidata mode It remains in Okidata mode until you repeat the above procedure To return to FX 890 FX 2190 mode hold down th...

Page 41: ...n the Pause light goes off and the printer starts printing The paper is not loaded correctly Remove your paper and reload it correctly See Chapter 2 or the Reference Guide O Pause The paper release lever is set to the wrong position Set the paper release lever to the position for the paper source you want to use If paper from another paper source is currently in the paper path press the Load Eject...

Page 42: ...er is off Otherwise you may damage the printer or change the top of form or tear off position 5 Close the printer cover and turn on the printer Make sure the Paper Out light is not flashing and the Pause light is off O Pause The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head cools O Paper Out O Pause O O Tear Off Bin O O O Font light O O ...

Page 43: ... printer s near letter quality fonts hold down the Load Eject button while you turn on the printer Either self test can help you determine the source of your printing problem however the draft self test prints faster than the near letter quality test After a few seconds the printer loads the paper automatically and begins printing the self test A series of characters is printed Note To temporarily...

Page 44: ... purchase such as a store receipt and date of purchase Computer configuration Description of the problem You can purchase ribbon cartridges paper manuals and accessories from EPSON at 800 873 7766 or visit the EPSON Store at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Service Access World Wide Web From the Internet you can reach EPSON Support at http su...

Page 45: ... outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere of all devices plugged into the elect...

Page 46: ...rmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate ...

Page 47: ...hat the product if purchased and used in the United States or Canada conforms to the manufacturer s specifications and will be free from defects in workmanship and materials for a period of three years from the date of original purchase EPSON also warrants that the consumable ribbon enclosed with the product will perform to the manufacturer s specified usage which usage may expire before the expir...

Page 48: ...ed THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE UNLESS STAT...