background image

A-18      

Enhancing Your Printer With Options

R4C4620
Rev. C

A5 size

OPTIONS.FM

6/14/00

Pass 3

L

Proof Sign-off:
SEI

Y.Ohkawara T.Takahashi
T.Takahashi

SEI

M.Kauppi K.Blair

It is best to select the paper path in your application program 
because software settings usually override the printer’s control 
panel settings. However, if you cannot select the paper path in 
your application, select a path by pressing the Tear off/Bin button 
until the light indicates the bin you want as shown below.

The cut-sheet feeder you selected automatically loads paper when 
the printer receives data.

Switching between continuous paper and single-sheet 
paper in the cut-sheet feeder

You can easily switch between continuous paper on a push tractor 
and single-sheet paper in the cut-sheet feeder without removing 
the continuous paper.

Switching to continuous paper

1. If any sheets are in the paper path, press the 

Load/Eject 

button to eject them.

2. Move the printer’s paper release lever to the push tractor 

position. Also set the paper thickness lever to the proper 
position for your paper.

■ ❑ 

: bin 1 (high-capacity cut-sheet feeder) is selected.

 

 : bin 2 (single-bin cut-sheet feeder) is selected.

Summary of Contents for 24-Pin

Page 1: ... Pin Dot Matrix Printer 24 Pin Dot Matrix Printer User sGuide User s Guide Printed in Indonesia 00 01 1 5 User sGuide 4010625 BK 1 F Rev 0 4010625 PMS327 1 F Rev 0 4010625 DICF43 1 F Rev 0 4011804 C01 00 ...

Page 2: ...just the top of form or tear off position See Chapter 2 Pause button Stops printing temporarily and resumes printing when pressed again When pressed for three seconds turns on the micro adjust mode To turn off press again Pause light On when the printer is paused Flashes when the printer is in the micro adjust mode Flashes when the print head has overheated Font button Selects the font See Chapter...

Page 3: ...rd parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than ...

Page 4: ...y to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connectthe equipment into an outlet ona circuit differentfrom that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interfac...

Page 5: ...ed Kingdom Users 12 Use of options 12 Safety information 12 How To Use Your Manuals 13 Warnings Cautions and Notes 13 Chapter 1 Setting Up the Printer Unpacking the Printer 1 2 Choosing a Place for the Printer 1 3 Positioning the continuous paper supply 1 4 Installing or Replacing the Ribbon Cartridge 1 5 Attaching the Paper Guide 1 11 Plugging in the Printer 1 13 Connecting the Printer to Your Co...

Page 6: ...push pull combination 2 22 Removing the pull tractor 2 24 Loading Multipart Forms 2 26 Loading Continuous Paper With Labels 2 27 Removing continuous paper with labels 2 28 Switching Between Printing on Continuous Paper and Printing on Single Sheets 2 29 Switching to printing on single sheets 2 29 Switching to printing on continuous paper 2 30 Adjusting the Top of Form Position 2 31 Advancing the P...

Page 7: ...ing the Printer Driver With Windows NT 4 0 4 16 Accessing the printer driver from Windows applications 4 16 Accessing the printer driver from the Start menu 4 18 Printer driver settings overview 4 18 Using the Printer Driver With Windows NT 3 5x 4 25 Accessing the printer driver from Windows applications 4 25 Accessing the printer driver from the Control Panel 4 27 Printer driver settings overview...

Page 8: ...Your Printer With Options Options A 2 Paper handling options A 2 Optional interface cards A 4 Using the Optional Cut Sheet Feeders A 5 Installing an optional cut sheet feeder A 6 Loading paper in the single bin cut sheet feeder A 8 Loading paper in the high capacity cut sheet feeder A 12 Assembling the double bin cut sheet feeder A 16 Selecting your paper path bin 1 or bin 2 A 17 Switching between...

Page 9: ...ls C 14 CE marking C 14 Command Lists C 15 EPSON ESC P2 control codes C 15 IBM 2390 Plus emulation control codes C 19 Character Tables C 20 International character sets for the Italic table C 31 Appendix D Customer Support Information Contacting Customer Support D 2 For North American Users D 3 Electronic support services D 3 Automated telephone services D 3 For United Kingdom and the Republic of ...

Page 10: ...i SEI M Kauppi K Blair EPSON Bulletin Board System D 7 Internet URL http www epson com au D 7 Your dealer D 8 EPSON Helpdesk D 8 For Singapore Users D 8 For Hong Kong Users D 9 Internet home page D 9 Electronic bulletin board system D 9 Technical support hotline D 9 For Philippines Users D 10 Glossary Index ...

Page 11: ...lude A variety of paper paths to suit your printing needs The ability to handle a wide range of paper types including continuous paper multipart forms with one original and up to four copies labels single sheets envelopes and postcards High speed printing of up to 400 characters per second at 10 characters per inch Your printer also comes with printer driver software the EPSON Status Monitor 3 uti...

Page 12: ...n highlights some easy to use features that you ll find helpful Use the tear off feature to save paper If you load paper in the push tractor you can use the tear off feature to advance your continuous paper to the printer s tear off edge when you finish printing Then you can easily tear off printed sheets and save paper normally lost between documents For more information see Chapter 2 ...

Page 13: ...h to printing on single sheets without removing the continuous paper loaded in the push tractor For more information see Chapter 2 Use the micro adjust feature to adjust the top of form and tear off positions See the Glossary for explanations of the top of form and tear off positions The micro adjust feature allows you to move the paper forward or backwardin1 180 inch increments so that you can ma...

Page 14: ...ting needs See the appropriate sections in Chapter 2 for tractor installation and paper loading instructions Using the push tractor If you often need to tear off sheets of continuous paper for example if you are printing purchase orders or sales slips it is best to use the push tractor This allows you to use the printer s tear off edge to easily tear off printed sheets of continuous paper at the p...

Page 15: ...r from the rear push position and reinstall it in the pull position or you can purchase an optional tractor unit C80020 and install it in the pull position See Chapter 2 for instructions You can use the front bottom or rear paper slot with the pull tractor Paper slot Description front If you print on thick paper such as multipart forms or continuous paper with labels use the front paper slot becau...

Page 16: ...er from the rear pull tractor position Note Paper loaded from the rear slot results in a curved paper path which may affect loading performance so use the front or bottom slot whenever possible Caution Do not load continuous paper with labels in the rear slot the labels may come off their backing sheet inside the printer and cause a paper jam Combination Description rear push and pull To use the p...

Page 17: ...e front of the printer You can load ordinary single sheets from either position even with continuous paper already loaded in the push tractor This section helps you determine which paper slot best suits your single sheet printing needs See Chapter 3 for paper loading instructions Loading paper in the top slot You can load ordinary single sheets envelopes or postcards in the top slot Note Load enve...

Page 18: ... to load single sheet multipart forms Options Your printer comes with everything necessary to print on continuous paper andsingle sheets using a variety ofpaper paths By adding options such as a cut sheet feeder pull tractor unit roll paper holder or front sheet guide you can further expand your printer s versatility Optional interface cards are also available to supplement your printer s built in...

Page 19: ...g the Ribbon Cartridge on page 1 5 Note Use the optional film ribbon cartridge when you want especially high quality printing For everyday operations use the standard black ribbon cartridge Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the printer Do not place the printer on an unstable surface or near ...

Page 20: ...utlet does not exceed the wall outlet s ampere rating Unplug the printer before cleaning and clean it with a damp cloth only Do not spill liquid on the printer Except as specifically explained in this guide do not attempt to service the printer yourself Unplug the printer and refer servicing to qualified personnel under the following conditions If the power cord or plug is damaged if liquid has en...

Page 21: ... einem 16 A Überstromschalter abgesichert ist Print Head Caution Symbol The symbol on the print head indicates that this part may be hot Never touch the print head just after the printer has been used Let the print head cool for a few minutes before touching it ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy effici...

Page 22: ...r voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please p...

Page 23: ...rating How To Use Your Manuals This User s Guide provides detailed information on setting up and using your printer The Quick Reference Guide that also comes with the printer summarizes basic information on how to use the printer Warnings Cautions and Notes This guide uses the following conventions w Warnings must be followed to avoid bodily injury c Cautions must be observed to avoid damage to yo...

Page 24: ...14 Getting to Know Your Printer L R4C4620 Rev C A5 size INTRO FM 6 14 00 Pass 3 Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 25: ...sing a Place for the Printer 1 3 Positioning the continuous paper supply 1 4 Installing or Replacing the Ribbon Cartridge 1 5 Attaching the Paper Guide 1 11 Plugging in the Printer 1 13 Connecting the Printer to Your Computer 1 14 Installing the Printer Software 1 16 Installing the printer software in Windows 95 98 or NT 4 0 1 16 Installing the printer software in Windows 3 1 or NT 3 5x 1 18 For D...

Page 26: ...er model the power cord may be permanently attached to the printer Also the shape of the power cord plug varies depending on the country of purchase be sure the plug you have is the right one for your location c Caution There are several models of the printer designed for different voltages and it is not possible to adjust the printer for use with another voltage If the label on the back of the pr...

Page 27: ...w the guidelines below when selecting a location for your printer Place the printer on a flat stable surface The printer will not operate properly if it is tilted or at an angle Place the printer where you can easily connect it to a network interface cable if necessary Leave adequate room around the printer for easy operation and maintenance Avoid using or storing the printer in places subject to ...

Page 28: ...nits of cordless telephones Use a grounded power outlet do not use an adapter plug Make sure the paper path is clear and unobstructed before you print on continuous paper See the next section If you plan to use a printer stand follow these guidelines Use a stand that supports at least 20 kg 44 lb Never use a stand that tilts the printer The printer should always be kept level Position your printer...

Page 29: ...rtridge 7768 Products notmanufacturedbyEPSONmaycausedamage toyour printer not covered by warranties w Warning You will need to move the print head by hand to install or replace the ribbon cartridge If you have just used the printer the print head may be hot let it cool for a few minutes before touching it 1 Make sure the printer is turned off c Caution Moving the print head while the printer is on...

Page 30: ... M Kauppi K Blair 3 Lift the printer cover by its back edge and then pull it straight up and off 4 Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer Store the paper tension unit in a safe place Note When the pull tractor is installed it is not necessary to remove the paper tension unit ...

Page 31: ... SEI M Kauppi K Blair 5 Make sure that the print head is not hot if it is let it cool for a few minutes before touching it Then slide the print head to the middle of the printer by hand 6 If a used ribbon cartridge is installed grasp the cartridge by its handle and pull it straight up Properly dispose of the used ribbon cartridge ...

Page 32: ...Blair 7 Remove the new ribbon cartridge from the package Turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon 8 Hold the ribbon cartridge by its handle and push it firmly down into position then press on both ends of the cartridge to make sure the plastic hooks fit into the slots ribbon tightening knob ...

Page 33: ...hashi SEI M Kauppi K Blair 9 Use a pointed object such as a ball point pen to guide the ribbon between the print head and ribbon guide Turn the ribbon tightening knob to help feed the ribbon into place 10 Slide the print head from side to side to make sure it moves smoothly Also check that the ribbon is not twisted or creased ...

Page 34: ...s mounting pegs Then press down both ends of the unit until it clicks into place 12 Replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover into place Push it down until it clicks Note You install the optional 7768 film ribbon cartridge the same way you install the ribbon cartridge However you should follow the guidelines below when usi...

Page 35: ...ition Attaching the Paper Guide To install the paper guide follow these steps 1 Make sure the paper guide cover is open as shown below Attach the paper guide by sliding the slots on the bottom of the paper guide over the printer s pegs Then tilt the guide back until it stops c Caution Make sure to slide the slots on the bottom of the paper guide over the printer s pegs on each side of the printer ...

Page 36: ...1 12 Setting Up the Printer R4C4620 Rev C A5 size SETUP FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair 2 Close the paper guide cover ...

Page 37: ...ches that of your electrical outlet Also make sure the plug on your printer s power cord matches your electrical outlet w Warning It is not possible to change the printer s voltage If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer plug the appropriate end into the AC inlet on...

Page 38: ...ee Optional interface cards on page A 4 for more information If your computer requires a different type of printer interface you should be able to use one of the optional interfaces described on Optional interface cards on page A 4 Follow the steps below to connect the printer to your computer using a parallel interface connector or a ground wire connector 1 Make sure both the printer and computer...

Page 39: ...Blair 3 Squeezethe wire clips together until they lockin place on both sides of the connector 4 If your cable has a ground wire connect it to the printer s ground connector as shown below 5 Plug the other end of the cable into the computer After you connect the printer to your computer install the printer software as described in the next section ...

Page 40: ...atus Monitor 3notifies you ofprintererrors and displays printer status information EPSON Remote a DOS based printer setup utility The EPSON Remote utility allows you to easily change the printer s default settings from the computer screen See Using the EPSON Remote Utility on page 4 30 To install the printer software see Installing the printer software in Windows 95 98 or NT 4 0 or Installing the ...

Page 41: ... 2 Insert the printer software CD ROM in the CD ROM drive The Install dialog box appears If you are using diskettes insert the diskette in a disk drive then double click the Drive icon and double click the Setup exe icon 3 Click Install to start the printer software installation 4 Select your printer from the list then follow the instructions on the screen Note If the New Hardware Found screen or ...

Page 42: ...ert the printer software CD ROM shipped with your printer in the CD ROM drive If you are using diskettes insert Disk1 of your printer software in a disk drive 3 Choose Run from the File menu The Run dialog box appears In the Command Line box type D SETUP If your CD ROM drive has a drive letter other than D or if you are using a diskette substitute the appropriate drive letter Then click OK If you ...

Page 43: ...rol the printer from DOS application programs you need to select the printer you are using or another available printer from the printer list of your application Choose the EPSON LQ 580 LQ 570e printer at the appropriate step in the setup or installation procedure of your DOS application program If the list in your application does not include the LQ 580 LQ 570e printer choose the first available ...

Page 44: ...1 20 Setting Up the Printer R4C4620 Rev C A5 size SETUP FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 45: ...alling the tractor in the pull position 2 14 Loading paper onto the pull tractor 2 16 Removing the paper from the pull tractor 2 21 Using two tractors in the push pull combination 2 22 Removing the pull tractor 2 24 Loading Multipart Forms 2 26 Loading Continuous Paper With Labels 2 27 Removing continuous paper with labels 2 28 Switching Between Printing on Continuous Paper and Printing on Single ...

Page 46: ...tting the Paper Release Lever There are several ways you can load continuous paper in the printer including the push tractor Use the paper release lever to indicate the papersourceyouwanttouse as describedin thetable below Note To decide which paper source and paper path best suits your printing needs see Available Paper Paths on page 4 paper release lever ...

Page 47: ...le sheet paper from the top or front slot For information on loading single sheets see Chapter 3 Push tractor position For loading continuous paper from the tractor installed in the push position Also set the lever to this position when using the push and pull tractor in combination Pull tractor position For loading continuous paper from the tractor installed on top of the printer in the pull posi...

Page 48: ... Takahashi SEI M Kauppi K Blair Setting the Paper Thickness Lever Setting the paper thickness lever allows the printer to accommodate various thicknesses of paper The paper thickness lever is located under the printer cover You can select one of eight positions identified by the scale next to the lever paper thickness lever ...

Page 49: ...all the tractor unit in the pull position Note If the printed image is smeared you may need to set the paper thickness lever one position higher to improve print quality If the printed image is faint or has many gaps you may need to set the paper thickness lever one position lower to improve print quality Paper type Lever position Ordinary single sheets or continuous paper 1 or 0 Carbonless multip...

Page 50: ...ractor is not installed in the push position go to Reinstalling the tractor in the push position on page 2 13 Loading paper onto the push tractor If a tractor is installed in the pull position you need to remove it and install the paper tension unit as described on Removing the pull tractor on page 2 24 before using the push tractor Note To avoid paper jams it is best to load thick multipart forms...

Page 51: ...To load paper onto the push tractor follow these steps 1 Make sure the printer is turned off 2 Open the paper guide cover and remove the paper guide by holding both edges and lifting it up 3 Set the paper release lever to the push tractor position Set the paper thickness lever located under the printer cover to the proper position for your paper s thickness ...

Page 52: ... and right sprockets by pulling the sprocket lock levers forward 5 Slide the left sprocket to the left margin of the paper using the scale on the printer Printing starts at the 0 mark Then push the lever back to lock it in place Note See Appendix C Paper alignment and Printable area for more information on the left margin position front of the printer front of the printer ...

Page 53: ... Make sure your paper has a clean straight edge Then open both sprocket covers and fit the first three holes of the paper printable side down over the tractor pins Then close the sprocket covers 8 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 9 Attach the paper guide as described on Attaching the Paper Guide on page 1 11 After ins...

Page 54: ...n the printer receives data it automatically loads the paper and starts printing The printed pages are fed over the paper guide toward the back of the printer 12 After you finish printing follow the steps in the next section to tear off your printed document If the first printed line on yourpageappearstoohighorlow youcanchangeitsposition by using the micro adjust feature See Adjusting the Top of F...

Page 55: ...f Bin button 2 Open the paper guide cover and tear off the printed document using the tear off edge of the paper tension unit Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the micro adjust feature See Adjusting the tear off position on page 2 35 c Caution Never use the knob to adjust the tear off position this may damage ...

Page 56: ...he sprocket covers of the tractor and remove the paper c Caution Always tear off your printed document before you press the Load Eject button Reverse feeding several pages at a time may cause a paper jam Removing the push tractor To remove the tractor from the push position follow these steps 1 Remove any paper from the tractor as described in the previous section 2 Turn off the printer 3 Remove t...

Page 57: ...escribed on Removing the pull tractor on page 2 24 before using the push tractor To reinstall the tractor in the push position follow these steps 1 Make sure the printer is turned off 2 Remove the paper guide by holding both edges and lifting it up 3 Hook the tractor s hooks on the pins inside the printer and press down both ends of the tractor to make sure that it is firmly seated You are now rea...

Page 58: ... with labels in the rear paper slot the labels may come off their backing sheet inside the printer and cause a paper jam To further reduce the chance of paper jams and improve the performance of continuous paper you can use two tractors in combination When using this printing method load the paper onto both the push tractor and the pull tractor See Using two tractors in the push pull combination o...

Page 59: ...er tension unit and lift the unit up and off the printer Store the paper tension unit in a safe place 3 Lower the tractor into the printer s mounting slots and press down both ends of the tractor to make sure that it is firmly seated You are now ready to load continuous paper onto the pull tractor as described in the next section To remove the pull tractor see Removing the pull tractor on page 2 2...

Page 60: ...tinuous paper with labels in the rear paper slot the labels may come off their backing sheet inside the printer and cause a paper jam To load paper onto the pull tractor follow these steps 1 Make sure the printer is turned off and the printer cover is removed Also check that the tractor is installed in the pull position 2 Slide the edge guides to the middle of the paper guide Lift the center secti...

Page 61: ...ease the left and right sprockets by pulling the sprocket lock levers forward 5 Slide the left sprocket to the left margin of the paper using the scale on the paper guide as a guide Printing starts at the arrow mark Then push the lever back to lock it in place Note See Appendix C Paper alignment and Printable area for more information on the left margin position ...

Page 62: ...ocket covers 8 Insert the paper into the front bottom or rear paper slot as described below until it emerges between the platen and the ribbon guide Then pull up the paper until the perforation between the first and second pages is even with the top of the printer s ribbon Before you load paper in the front slot openthe frontcover and remove it Then load paper printable side up Load paper in the b...

Page 63: ...cket covers 10 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 11 If you use the front slot attach the front cover with the continuous paper positioned as shown below Then close it 12 If you use the rear slot replace the paper guide and make sure the edge guides are together in the middle of the paper guide and lift the center secti...

Page 64: ...t printing at the current position without advancing the paper c Caution Never use the knob to remove slack in the paper or to adjust the top of form position this may damage the printer or cause it to lose the top of form position Alwaysremoveanyslackfromthepaper otherwiseprint quality may be reduced 15 Attach the printer cover and close the paper guide cover 16 You may need to check and change t...

Page 65: ...auppi K Blair 17 After you finish printing open the paper guide cover then tear off the printed document at the perforation nearest the paper exit slot Removing the paper from the pull tractor 1 After you finish printing tear off the supply of paper at the perforation nearest the paper entry slot 2 To eject the paper hold down the LF FF button ...

Page 66: ...llow these steps 1 Remove the printer cover and paper guide 2 Make sure one tractor is in the push position and one tractor is in the pull position as described earlier in this chapter 3 Set the paper release lever to the push tractor position Set the paper thickness lever to the proper position for your paper s thickness 4 Load continuous paper onto the push tractor as described earlier in this c...

Page 67: ... of Form Position on page 2 31 to adjust the current position of the paper c Caution Never use the knob to remove slack in the paper or to adjust the top of form position this may damage the printer or cause it to lose the top of form position Alwaysremoveanyslackfromthepaper otherwiseprint quality may be reduced 10 Attach the paper guide Then slide the edge guides to the middle of the paper guide...

Page 68: ...ove the paper from the tractor follow the steps under Removing the paper from the pull tractor on page 2 21 Removing the pull tractor To remove the tractor from the pull position follow these steps 1 Remove any paper loaded on the pull tractor as described on Removing the paper from the pull tractor on page 2 21 2 Turn off the printer Then remove the printer cover and lift the paper guide up and o...

Page 69: ...ore the tractor in a safe place or installit in the push position as described on Reinstalling the tractor in the push position on page 2 13 5 To replace the paper tension unit lower it onto the printer s mounting pegs Then press down both ends of the unit until it clicks into place 6 Replace the paper guide and the printer cover Then close the paper guide cover ...

Page 70: ...th It is best to load multipart forms using the front or bottom slot and the pull tractor Except for setting the paper thickness lever you load multipart forms the same way you load ordinary continuous paper For details seethe sections on loadingcontinuous paperearlier in this chapter Note Be sure your multipart forms do not exceed 0 39 mm 0 015 inch in thickness for the printable area and 0 76 mm...

Page 71: ...ition and load the labels in the front or bottom You load labels the same way you load ordinary continuous paper except you must set the paper thickness lever to 2 before printing on labels See Loading paper onto the pull tractor on page 2 16 for more information c Caution Do not load continuous paper with labels in the rear paper slot because the paper path from the rear slot is curved labels may...

Page 72: ...king sheet and jamming the printer follow the steps below when you remove continuous paper with labels from the printer 1 Tear off the supply of continuous labels at the perforation nearest the paper entry slot 2 Hold down the LF FF button to eject the remaining labels from the printer c Caution Never press the Load Eject or Tear Off Bin button When fed backward labels can easily come off the back...

Page 73: ...e any continuous paper from it before switching to single sheet printing See Removing the paper from the pull tractor on page 2 21 1 If any printed pages remain in the printer press the Tear Off Bin button to advance the paper to the tear off position Then tear off the printed pages c Caution Tear off your printed document before you press the Load Eject button in the next step Reverse feeding sev...

Page 74: ...emains in the printer press the Load Eject button to eject it c Caution Never use the knob to eject paper while the printer is on this may damage the printer or cause it to lose the top of form position 2 Make sure that the tractor is installed in the push position To install the tractor in the position see Reinstalling the tractor in the push position on page 2 13 3 Load continuous paper onto the...

Page 75: ...e the top of form position Note Your top of form position setting remains in effect until you change it even if you turn off the printer The top margin setting made in some application software overrides the top of form position setting you make with the micro adjust feature If necessary adjust the top of form position in your software 1 Make sure printer is turned on 2 If necessary load paper as ...

Page 76: ...Caution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Note The printer has a minimum and a maximum top of form position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper brie...

Page 77: ...a point 6 5 mm 0 26 inch above the paper s perforation then position the paper so that the mark is even with the top edge of the plastic ribbon cover This gives you an 8 5 mm 0 33 inch margin on the next page meaning the printer starts printing 8 5 mm 0 33 inch below the perforation If you mark a point 5 5 mm 0 22 inch above the perforation you get a 9 5 mm 0 37 inch margin on the next page 6 Afte...

Page 78: ...matically by turning on the auto tear off mode If the perforation between pages is not aligned with the tear off edge you can adjust the position of the perforation using the micro adjust feature See Adjusting the tear off position on page 2 35 c Caution Never use the tear off feature by pressing the Tear Off Bin button or turning on the auto tear off mode as described below to feed continuous pap...

Page 79: ...m feed command followed by no more data Adjusting the tear off position If your paper s perforation is not aligned with the tear off edge you can use the micro adjust feature to move the perforation to the tear off position Follow these steps c Caution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position Note Your tear off positio...

Page 80: ...paper perforation is aligned with the tear off edge Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 5 After you set the tear off position press the Pause button to turn off the micro adjust mode 6 Tear off the printed pages When you resume printing the printer automatically fe...

Page 81: ...hi T Takahashi SEI M Kauppi K Blair Chapter 3 Printing on Single Sheets Using Single Sheets 3 2 Available paper types and paper slots 3 2 Loading single sheet multipart forms 3 4 Loading envelopes 3 5 Loading postcards 3 6 Loading Single Sheets in the Top Paper Slot 3 8 Loading Single Sheets in the Front Paper Slot 3 11 ...

Page 82: ... using the paper guide on top of the printer or the front cover You can print on ordinary single sheets single sheet multipart forms postcards and envelopes Your single sheet paper may be from 100 to 257 mm 3 9 to 10 1 inches wide Note To load a stack of single sheet paper use the optional cut sheet feeder See Appendix A Enhancing Your Printer With Options For detailed specifications on the types ...

Page 83: ...d image is smeared you may need to set the paper thickness lever one position higher to improve print quality If the printed image is faint or has many gaps you may need to set the paper thickness lever one position lower to improve print quality Do not load paper that is damaged curled or has been folded Paper type Available paper slots Paper thickness lever position Ordinary single sheet paper T...

Page 84: ...he front paper slot only as described in Loading Single Sheets in the Front Paper Slot on page 3 11 Be sure to follow these guidelines Use only carbonless multipart forms bound as shown below You can use the front paper slot to load single sheet multipart forms that are fastened at the top Insert the of form in the front slot bound edge first and printable side up as shown below fastened only at t...

Page 85: ...elopes in the top paper slot only as described in Loading Single Sheets in the Top Paper Slot on page 3 8 Also follow these guidelines Load envelopes one at a time in the top slot with the flap fold first and the flap side up Set the paper thickness lever located under the printer cover to position 2 or 6 to match the thickness of the envelope Do not use envelopes that are curled or folded Also av...

Page 86: ... sure the printing stays entirely within the printable areaofyourenvelopes SeeAppendixCfor detailsontheprintable area of envelopes Loading postcards You can load postcards one at a time in the top or front paper slot as described in Loading Single Sheets in the Top Paper Slot on page 3 8 or Loading Single Sheets in the Front Paper Slot on page 3 11 Also follow these guidelines When you are loading...

Page 87: ... cover to position 2 Before printing turn on the card mode by pressing the Tear Off Bin button until both Tear Off Bin lights are on After you finish printing on postcards press the Tear Off Bin button once to exit the card mode Bin 1 of the optional cut sheet feeder is selected Use postcards only under normal temperature and humidity conditions as follows Temperature 15 to 25 C 59 to 77 F Humidit...

Page 88: ...ing Single Sheets in the Top Paper Slot To load paper in the top slot follow these steps 1 Make sure the paper guide is installed properly If not attach it as described on Attaching the Paper Guide on page 1 11 2 Slide theleftedge guide untilit locks in place nexttothe arrow on the paper guide Next adjust the right edge guide to match the width of your paper ...

Page 89: ... T Takahashi T Takahashi SEI M Kauppi K Blair 3 Set the paper release lever to the single sheet position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness See the table on page 3 3 4 Close the paper guide cover 5 Turn on the printer if necessary ...

Page 90: ...7 Check the printer driver settings as described in Chapter 4 and change them if necessary Then send a print job to the printer When the printer receives data it prints the page and ejects it back onto the paper guide To continue printing your document remove the printed page and insert a new sheet of paper If you need to eject a sheet press the Load Eject button If the first line on your page app...

Page 91: ...er Slot To load paper in the front paper slot follow these steps 1 Make sure the paper guide is installed properly If not attach it as described on Attaching the Paper Guide on page 1 11 2 Make sure the paper guide cover is closed 3 If the front cover is closed open it by pulling the tabs at both ends of the cover Slide the edge guide until it locks in place next to the arrow on the paper guide ...

Page 92: ...SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair 4 Set the paper release lever to the single sheet position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness See the table on page 3 3 5 Turn on the printer if necessary ...

Page 93: ...need to check and change the printer driver settings as described in Chapter 4 Then send a print job to the printer When the printer receives data it prints the page and ejects it onto the paper guide on top of the printer To continue printing your document remove the printed page and insert a new sheet of paper in the front cover If you need to eject a sheet press the Load Eject button If the fir...

Page 94: ...3 14 Printing on Single Sheets R4C4620 Rev C A5 size SINGLE FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 95: ...s 3 1 4 12 Accessing the printer driver from Windows applications 4 12 Accessing the printer driver from the Control Panel 4 14 Printer driver settings overview 4 14 Using the Printer Driver With Windows NT 4 0 4 16 Accessing the printer driver from Windows applications 4 16 Accessing the printer driver from the Start menu 4 18 Printer driver settings overview 4 18 Using the Printer Driver With Wi...

Page 96: ...printer driver on your PC as described in Chapter 1 EPSON Remote is a DOS based printer setup utility that allows you to easily change the printer s default settings from the computer screen To use the EPSON Remote utility with DOS see Using the EPSON Remote Utility on page 4 30 The EPSON Status Monitor 3 utility program is available for Windows 95 98 and NT 4 0 It allows you to monitor the status...

Page 97: ...ter driver settings you make apply to all your applications See Accessing the printer driver from the Start menu on page 4 5 To check and change printer driver settings see Printer driver settings overview on page 4 5 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Access...

Page 98: ...tuporPrintfromtheFilemenuofyourapplication software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Properties window appears and you see the Paper Graphics and Device Options menu These menus contain the printer driver settings ...

Page 99: ...n and click Properties The screen displays the Properties window which contains the Paper Graphics and Device Options menus These menus display the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section for detailed information about the printer driver settings Printer driver settings overview Your printer driver has four menus Paper Grap...

Page 100: ...lair Paper menu Paper size Select the size of the paper you want to use If you don t see your paper size use the scroll bar to scroll through the list If your paper size is notincludedinthelist clickCustom and enter the paper size in the dialog box that appears Orientation Select Portrait or Landscape Paper source Click the paper source you want to use ...

Page 101: ...he higher the resolution you select themoredetailedyourprintout will be however increasing the resolution slows printing Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want The display to the left of the dithering options shows the effect of your selection Intensity Movethe slider to make your p...

Page 102: ...print with continuous paper as described in Chapter 2 or with single sheets as described in Chapter 3 Print quality Select a print quality option from the Print quality list If you turn on Hi speed you will enter bi directional printing mode and printing speed will increase Turning Hi speed off will return the printer to uni directional printing mode Printing speed will decrease but printing preci...

Page 103: ...window then click the button for the utility you want to use Note This utility is available only when Theprinter isconnected directlyto the host computerviathe parallel port LPT1 Your system is configured to support bidirectional communication EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button Whenever you monitor the printer make sure there is a checkmark in t...

Page 104: ...size SOFTWARE FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3 ...

Page 105: ... Turn on this check box to display the selected error notification Select Shortcut icon The selected icons are displayed in the task tray on the PC screen The setting example is shown on the right window By clicking the shortcut icon you can access the Monitoring Preferences dialog easily Receive error notification for shared printers Error notification for a shared printer can be received when th...

Page 106: ...nter driver settings you make apply to all your applications See Accessing the printer driver from the Control Panel on page 4 14 To check and change printer driver settings see Printer driver settings overview on page 4 14 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements ...

Page 107: ...e The Print or Print Setup dialog box appears See Printer driver settings overview on page 4 14 for detailed information about the settings in this dialog box 2 Make sure that your printer is selected and then click Printer Setup or Options You may need to click a combination of these buttons The Options dialog box appears See Printer driver settings overview on page 4 14 for detailed information ...

Page 108: ...k Options See the next section for detailed information Printer driver settings overview The printer driver settings are described in this section To access the printer driver settings see the previous sections on accessing the printer driver When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your changes Print or Print Setup dialog box Res...

Page 109: ...in the list click User Defined Size and enter the paper size in the dialog box that appears Paper Source Click the paper source you want to use Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want Intensity Control Move the slider to make your printout lighter or darker Print quality Select a pri...

Page 110: ...nter driver settings you make apply to all your applications See Accessing the printer driver from the Start menu on page 4 18 To check and change printer driver settings see Printer driver settings overview on page 4 18 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Acc...

Page 111: ...etuporPrintfromtheFilemenuofyourapplication software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Document Properties window appears and you see the Page Setup and Advanced menus These menus contain the printer driver settings ...

Page 112: ...k your printer icon and click Document Defaults The screen displays the Default Document Properties window which contains the Page Setup and Advanced menus These menus display the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section for detailed information about the printer driver settings Printer driver settings overview Your printer ...

Page 113: ...of Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Page Setup menu Paper Size Select the size of the paper you want to use from the Paper Size list Paper Source Select the paper source you want to use from the Paper Source list Orientation Select Portrait or Landscape ...

Page 114: ...ze Orientation and Paper Source settings you made on the Page Setup menu and change them if necessary Select the setting and then choose an option from the Change Setting list box Graphic Select Resolution and then choose the printing resolution from the Change Setting list box The higher the resolution you select the more detailed your printout will be however increasing the resolution slows prin...

Page 115: ...ne Color Adjustment to open the Halftone Color Adjustment dialog box Click Print Quality to select a Print quality option Click Print Text as Graphics or Metafile Spooling and select On or Off in the Change Setting list box Print quality Select a print quality option from the Print quality list If you turn on Hi speed you will enter bi directional printing mode and printing speed will increase Tur...

Page 116: ...he Utility tab in the printer software window then click the button for the utility you want to use Ifyouare usingNT4 0 youcanopen the printersoftwarewindow by selecting Properties from the printer folder EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button Whenever you monitor the printer make sure there is a checkmark in the Monitor the printing status check bo...

Page 117: ...I M Kauppi K Blair Note This utility is available only when Theprinter isconnected directlyto the host computerviathe parallel port LPT1 Your system is configured to support bidirectional communication Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3 ...

Page 118: ...Turn on this check box to display the selected error notification Select Shortcut icon The selected icons are displayed in the task tray on the PC screen The setting example is shown on the right window By clicking the shortcut icon you can access the Monitoring Preferences dialog easily Receive error notification for shared printers Error notification for a shared printer can be received when thi...

Page 119: ...printer driver settings you make apply to all your applications See Accessing the printer driver from the Control Panel on page 4 27 To check and change printer driver settings see Printer driver settings overview on page 4 28 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requiremen...

Page 120: ...ication software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The screen displays the Document Properties dialog box which contains the Form and Orientation printer driver settings See Printer driver settings overview on page 4 28 for detailed information...

Page 121: ... about these settings Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel follow these steps 1 In the Main window double click the Print Manager icon The Print Manager window opens 2 Make sure your printer is highlighted then click Printer and select Properties The Printer Properties dialog box appears 3 Click the Details button then click Job De...

Page 122: ...ties The printer driver settings in each of these dialog boxes are described below To open these dialog boxes see the previous sections on accessing the printer driver When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your changes Document Properties dialog box Click the Halftonebutton to set the brightness and contrast input the RGB gamma...

Page 123: ...lution list The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing Color Only monochrome printing is available Optimizations Click a check box to turn the corresponding option on or off Print quality Select a print quality option from the Print quality list If you turn on Hi speed you will enter bi directional printing mode and...

Page 124: ... disk in a drive other than drive D substitute the appropriate letter Then press Enter 3 Select your printer s name in the Printer Model window and press Enter C EPUTIL appears as the default directory 4 Press Enter again The EPSON Remote utility is copied to the C EPUTIL directory Accessing EPSON Remote To access EPSON Remote type C PRNSET at the DOS prompt and press Enter Then follow the on scre...

Page 125: ...ze CHANGE FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Chapter 5 Changing Printer Settings From the Printer s Control Panel Selecting a Built In Font and Pitch 5 2 About Your Printer s Default Settings 5 4 Changing default settings 5 10 ...

Page 126: ...r printer comes with the twelve built in fonts shown in the table below You can also change the pitch by turning the condensed mode on or off You can select the font and pitch using the buttons on the printer s control panel as described below Note Settings you make in your application programs usually override settings you make from the printer s control panel For best results use your applicatio...

Page 127: ...until the three Font lights indicate the font you want as shown below n On o Off others means the font selected in the default setting mode Note The Font button cannot directly select OCR B Orator Orator S Script C Roman T or Sans Serif H To select one of these fonts you must first use the default setting mode to register it as the other font Note that the default other setting is Roman T 3 Press ...

Page 128: ...ble lists the default settings and the options you can select in the default setting mode The settings are explained in detail after the table For instructions on changing the default settings see Changing default settings on page 5 10 Settings Options Page length for tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 Skip over perforation On Off Auto tear off On Off Auto line feed On...

Page 129: ...C 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 All other models Italic PC 437 PC 850 PC 437 Greek PC 853 PC 855 PC 852 PC 857 PC 864 PC 866 PC 869 MAZOWIA Code MJK ISO 8859 7 ISO Latin 1T Bulgaria PC 774 Estonia ISO 8859 2 PC 866 LAT PC 866 UKR PC APTEC PC 708 PC 720 PC AR864 PC 860 PC863 PC 865 PC 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 PC 771 International charac...

Page 130: ...ed pages When the printer receives the next print job it automatically moves the unused paper back to the top of form position and starts printing so you can use all of the next page When auto tear off is off and you are using continuous paper with the push tractor you need to move the perforation to the tear off position manually by pressing the Tear Off Bin button See Advancing the Paper to the ...

Page 131: ...lows you to easily distinguish between the uppercase letter O and a zero High speed draft When you choose On the printer prints up to 400 cps characters per second at 10 cpi characters per inch When you choose Off the printer prints up to 300 cps at 10 cpi I F interface mode The printer comes with a built in parallel interface and an interface slot in which you can install one optional interface F...

Page 132: ...on If bidirectional transfer mode is unnecessary turn this off Packet mode Select Auto to use the IEEE 1284 4 packet transfer mode If packet transfer mode is unnecessary or if you cannot connect turn this off Auto CR carriage return This setting is available only in IBM 2390 Plus emulation mode When auto carriage return is on each line feed LF code or ESC J code is accompanied by a carriage return...

Page 133: ... are indicated on the control panel and can t be selected by default settings Draft Roman Sans Serif Courier Prestige and Script Manual feed wait time This sets the amount of wait time between when paper is inserted into the paper guide and it is fed If the paper feeds before you can adjust its position to your satisfaction you can increase the wait time Buzzer beeper The printer beeps when an err...

Page 134: ...ng and 210 mm 8 27 inches wide See Chapter 2 for instructions on loading continuous paper or Chapter 3 for instructions on loading single sheets If you use single sheets you need to load a new sheet of paper each time the printer ejects a printed sheet 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at least five seconds before turning it ...

Page 135: ... you can change describe how to change them and show you how the control panel lights help you make settings Follow these instructions to change the default settings using the buttons on the printer s control panel Note The arrows on the instruction sheets indicate the printer s current settings 5 When you finish making settings turn off the printer and exit the default setting mode Any settings y...

Page 136: ...5 12 Changing Printer Settings From the Printer s Control Panel R4C4620 Rev C A5 size CHANGE FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 137: ...20 Rev C A5 size MONITOR3 FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Chapter 6 Using EPSON Status Monitor 3 About the EPSON Status Monitor 3 Utility 6 2 Accessing EPSON Status Monitor 3 6 2 ...

Page 138: ...communication You can install the EPSON Status Monitor 3 utility when you install the printer driver Before using the Status Monitor be sure to read the README file in the Disk 1 folder on the driver disk This file contains the latest information on the Status Monitor Note If you install the driver by using Add Printer in the Printers folder or by using the Point and Print method Status Monitor 3 ...

Page 139: ...rmation on printer status you can access Status Monitor 3 from the printer software window Click the Utility tab then click EPSON Status Monitor 3 If you access the Printer Status window as described above the following window appears You can view the following information in the Printer Status window Current Status Provides you with detailed printer status information a graphic display and status...

Page 140: ...6 4 Using EPSON Status Monitor 3 R4C4620 Rev C A5 size MONITOR3 FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 141: ...dicators 7 2 Problems and Solutions 7 4 Power supply problems 7 5 Single sheet paper loading or feeding problems 7 6 Continuous paper loading or feeding problems 7 8 Wrong top of form position 7 9 Wrong tear off position 7 10 Printing or printout quality problems 7 11 Clearing Paper Jams 7 16 Aligning Vertical Lines in Your Printout 7 17 Printing a Self Test 7 18 Printing a Hex Dump 7 19 ...

Page 142: ...me printing Paper from another paper source is currently in the paper path Move the paper release lever back to the appropriate position and press the Load Eject button to feedthe paper out of the paper path Then set the lever to the position you want to use Press the Pause button to turn off the Pause light if necessary n Paper Out n Pause No paper is loaded in the selected paper source Load pape...

Page 143: ... the standby position Press the Pause button to turn off the Pause light A single sheet of paper is not fully ejected Press the Load Eject button to eject the sheet Then press the Pause button to turn off the Pause light if necessary Paper is jammed in the printer Clear the paper jam as described on Clearing Paper Jams on page 7 16 f Pause The print head is overheated Wait a few minutes the printe...

Page 144: ... 5 Single sheet paper loading or feeding problems page 7 6 Continuous paper loading or feeding problems page 7 8 Wrong top of form position page 7 9 Wrong tear off position page 7 10 Printing or printout quality problems page 7 11 You can also use the self test feature to determine whether the printer or the computer is causing the problem See Printing a Self Test on page 7 18 for instructions on ...

Page 145: ... voltages do not match unplug the printer immediately and contact your dealer wWarning Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer The printer does not work and the control panel lights are off even though you turned on the printer Cause What to do The power cord is not properly plugged into the electrical outlet or your printer Turnoffthepri...

Page 146: ...tion and press the Load Eject button to feed the continuous paper to the standby position Then set the paper release lever to the single sheet position See Switching to printing on single sheets on page 2 29 for more information The paper on the paper guide is positioned too far to the right for the printer to detect that it is there Move the paper a little to the left Single sheet paper is not lo...

Page 147: ... feeder does not feed your single sheet paper properly Cause What to do The cut sheet feeder is not installed properly Reinstall it as described in Installing an optional cut sheet feeder on page A 6 Too many sheets are loaded in the cut sheet feeder Load nomore than 150 single sheetsin thehigh capacitycut sheetfeeder See Switching between continuous paper and single sheet paper in the cut sheet f...

Page 148: ...ress the Load Eject button to eject the sheet Then set the paper release lever back to the appropriate tractor position See Switching to printing on continuous paper on page 2 30 for more information Continuous paper is not loaded properly See Chapter 2 for instructions on loading continuous paper on the tractor you want to use The paper thickness lever is not set correctly Set the paper thickness...

Page 149: ...r Using the EPSON Remote Utility on page 4 30 The top margin or top of form position setting is incorrect Check the margin or top of form position setting in your application software See the printable area specifications in Appendix C Adjust the top of form position in microadjustmode Beaware however that settings made in Windows applications override settings made in micro adjust mode See Adjust...

Page 150: ...5 cCaution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position The printer you want to use is not selected in your software Choose the correct printer from the Windows desktop or in your application before printing The paper size setting in your application or printer driver does not match the size of the paper you are using Chec...

Page 151: ...cable that meets the requirements of both the printer and computer See Optional interface cards on page A 4 and your computer s documentation Your software is not properly set up for your printer Select your printer from the Windows desktop or in your application If necessary install or reinstall the printerdriversoftwareas describedin Chapter 1 The printer makes noise but nothing prints or printi...

Page 152: ... Cause What to do The paper thickness lever is not set correctly Set the paper thickness lever to match the thickness of your paper See page 2 5 for continuous paper or page 3 3 for single sheets Part of the printout is missing or dots are missing in random positions Cause What to do The ribbon has too much slack the ribbon has come loose or the ribbon cartridge is not installed properly Remove an...

Page 153: ...e of text Turn on the auto line feed setting using the printer s default setting modeorthe EPSON Remote utility so that the printer automatically adds a line feed code to each carriage return See About Your Printer s Default Settings on page 5 4 or Using the EPSON Remote Utility on page 4 30 The printout has extra blank lines between lines of text Cause What to do Two line feed commands are being ...

Page 154: ...rface cards on page A 4 and your computer documentation If you installed an optional serial interface card also see Installing an Interface Card on page A 29 The wrong character table is selected in your software Select the correct character table using your software the default setting mode or the EPSON Remote utility The character table setting in your software overrides settings made in the def...

Page 155: ...the default setting mode EPSON Remote or the control panel buttons Use your application software to select the font Vertical printed lines are not aligned Cause What to do Bidirectionalprinting which is the printer s standard printing mode is out of alignment Use the printer s bidirectional adjustment mode to correct this problem See Aligning Vertical Lines in Your Printout later in this chapter ...

Page 156: ...uide 4 If continuous paper is jammed in the printer tear off the supply at the perforation nearest the paper entry slot 5 Turn the knob on the left side of the printer away from you to eject the paper in the printer Remove any remaining pieces of paper c Caution Use the knob on the left side of the printer to clear paper jams only when the printer is off Otherwise you may damage the printer or los...

Page 157: ...ach time the printer ejects a printed sheet onto the paper guide Follow these steps to perform the bidirectional adjustment 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 While holding down the Pause button turn on the printer The printer enters the bid...

Page 158: ... a self test using either single sheets or continuous paper See Chapter 2 for instructions on loading continuous paper or Chapter 3 for instructions on loading single sheets Note Use continuous paper that is at least 241 mm 9 5 inches wide or A4 or letter size single sheet paper To perform a self test follow these steps 1 Make sure paper is loaded and the printer is turned off c Caution Whenever y...

Page 159: ...erienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and your software program In hex dump mode the printer prints all data received from the computer as hexadecimal values You can print a hex dump using either single sheets or continuous paper See Chapter 2 for instructions on loading continuous paper or Chapter 3 for instructions on...

Page 160: ... Your printer prints all the codes it receives in hexadecimal format If characters are printable they appear in the right column as ASCII characters Nonprintable codes such as control codes are represented by dots By comparing the characters printed in the right column with the printout of the hexadecimal codes you can check the codes the printer is receiving 4 To turn off hex dump mode press the ...

Page 161: ...he single bin cut sheet feeder A 8 Loading paper in the high capacity cut sheet feeder A 12 Assembling the double bin cut sheet feeder A 16 Selecting your paper path bin 1 or bin 2 A 17 Switching between continuous paper and single sheet paper in the cut sheet feeder A 18 Using the Roll Paper Holder A 20 Assembling the roll paper holder A 20 Installing the roll paper holder A 21 Loading roll paper...

Page 162: ...eets of paper or 25 plain bond envelopes into the printer without reloading See Switching between continuous paper and single sheet paper in the cut sheet feeder on page A 18 for instructions If you also install the single bin cut sheet feeder you can use both feeders as a double bin cut sheet feeder Single bin cut sheet feeder C80637 You can load up to 50 sheets of ordinary single sheet paper in ...

Page 163: ...continuous paper handling and reduces the chances of paper jams This printing method is especially useful for printing on continuous multipart forms For instructions on using this option see Using the Tractor in the Pull Position on page 2 14 Roll paper holder 8310 Allows you to use your printer with 8 5 inch roll paper like that used with telex machines See Using the Roll Paper Holder on page A 2...

Page 164: ...digit which varies by country When you use Ethernet interface card C82363 you need to attach the optional interface adapter C82525 to the interface card c Caution If you install the C82305 C82306 optional serial interface card be sure to set the transfer speed to one of the following 300 600 1200 2400 4800 9600 19200 bps If you are unsure whether you need an optional interface or would like to kno...

Page 165: ... single sheets The high capacity cut sheet feeder holds up to 150 single sheets or up to 25 envelopes c Caution Do not load multipart forms carbon paper or labels in the cut sheet feeder To install the single bin high capacity or double bin cut sheet feeder see the next section However before installing the double bin cut sheet feeder you must assemble it as described a Assembling the double bin c...

Page 166: ...double bincut sheet feeders in the same way Follow the steps in this section Note Before you install the double bin cut sheet feeder you need to assemble it as described on Assembling the double bin cut sheet feeder on page A 16 1 Make sure the printer is turned off Then remove the paper guide by moving it to the upright position and pulling it straight up Lift the printer cover by its back edge a...

Page 167: ...d fit the notches over the printer s mounting posts as shown below Release the latch levers to lock the feeder in place Note Tousebothcut sheetfeederstogetherasadouble bincut sheetfeeder you need to install the single bin cut sheet feeder behind the high capacitycut sheetfeeder Forinstallationdetailssee Assemblingthe double bin cut sheet feeder on page A 16 single bin cut sheet feeder high capacit...

Page 168: ...to load paper with your single bin high capacity or double bin cut sheet feeder Loading paper in the single bin cut sheet feeder The single bin cut sheet feeder holds up to 50 sheets of paper When the single bin cut sheet feeder is installed you can still use the paper guide to load single sheets and envelopes one at a time c Caution Do not load multipart forms carbon paper envelopes or labels in ...

Page 169: ...er guide of the cut sheet feeder so it is aligned with the triangle mark Next slide the right paper guide to roughly match the width of your paper Slide the paper support midway between the paper guides 3 Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading 4 Open the paper guide cover paper support paper guides of the cut sheet feeder ...

Page 170: ...heets and fan it Next tap the side and bottom edges of the paper on a flat surface to even up the stack 6 Insert the paper stack printable side down along the left paper guide 7 Adjust the right paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely 8 Push back the paper set levers to clamp the paper against the guide rolle...

Page 171: ...r 9 Attach the stacker support wires to the paper guide as shown below if necessary 10 Install the paper guide with the attached stacker support by fitting the notches on the paper guide straight down over the mounting posts on the printer Slide the edge guides to the middle of your paper The cut sheet feeder automatically loads paper when the printer receives data ...

Page 172: ... adjust feature See Adjusting the Top of Form Position on page 2 31 Loading paper in the high capacity cut sheet feeder The high capacity cut sheet feeder holds up to 150 sheets of paper or up to 25 envelopes c Caution Do not load multipart forms carbon paper or labels in the high capacity cut sheet feeder 1 Set the paper release lever to the single sheet position Also makesure the paperthickness ...

Page 173: ...hi SEI M Kauppi K Blair 2 Pull the lock levers on the edge guides forward to release them 3 Slide the left paper guide until it is aligned with the triangle mark then lock it in place by pushing back itslock lever Next slide the right paper guide to roughly match the width ofyour paper Slide the paper support to midway between the paper guides ...

Page 174: ...ppi K Blair 4 Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading 5 Open the paper guide cover 6 Take a stack of paper up to 150 sheets and fan it Next tap the side and bottom edges of the paper on a flat surface to even up the stack 7 Insert the paper stack printable side down along the left paper guide ...

Page 175: ...of the guide allows the paper to move up and down freely If you are loading envelopes push back the envelope levers as shown below 9 Pushbackthepapersetleverstoclampthe paperorenvelopes against the guide rollers The cut sheet feeder automatically loads paper when the printer receives data If the first line on your page appears too high or low you can fix this by adjusting the top of form position ...

Page 176: ...omatically Before you install the double bin cut sheet feeder you need to connect the single bin cut sheet feeder C80637 to the high capacity cut sheet feeder C80638 1 Remove the gear cover from the back of the high capacity cut sheet feeder by pressing down the tab and pulling the cover backward Store it in a safe place 2 Hold the single bin cut sheet feeder in both hands Fit the notches in the s...

Page 177: ...y on the tab locks To install the double bin cut sheet feeder on your printer see Installing an optional cut sheet feeder on page A 6 Selecting your paper path bin 1 or bin 2 When the double bin cut sheet feeder is installed the high capacity cut sheet feeder becomes bin 1 and the single bin cut sheet feeder becomes bin 2 for paper path selection purposes bin 2 single bin cut sheet feeder bin 1 hi...

Page 178: ...hown below Thecut sheetfeederyou selectedautomaticallyloadspaperwhen the printer receives data Switching between continuous paper and single sheet paper in the cut sheet feeder You can easily switch between continuous paper on apush tractor and single sheet paper in the cut sheet feeder without removing the continuous paper Switching to continuous paper 1 If any sheets are in the paper path press ...

Page 179: ...nts before pressing the Load Eject button in the next step Reverse feeding several pages at a time may cause a paper jam 2 Press the Load Eject button The printer feeds the paper backward to the standby position The paper is still attached to the push tractor but is no longer in the paper path 3 Move the printer s paper release lever to the single sheet position Also set the paper thickness lever ...

Page 180: ...x machines This provides an inexpensive alternative to using continuous paper for applicationsthatrequirevariablepaperlengths Beforeyouinstall and use the roll paper holder you need to assemble it Assembling the roll paper holder To assemble the roll paper holder follow the steps below 1 Fit the arc bearings into the stand as shown 2 Make sure you orient the stand and base plate as shown below The...

Page 181: ...roll paper holder is assembled Installing the roll paper holder To install the roll paper holder follow the steps below 1 Make sure the printer is turned off 2 Position the roll paper holder underneath the printer as shown below Fit the two positioning pegs on the bottom of the printer into the two holes in the base plate c Caution The roll paper holder is not fastened to the printer only the prin...

Page 182: ...he roll paper holder follow the steps below to load a roll of paper 1 Make sure the printer is turned off Open the paper guide cover and remove the paper guide 2 Make sure the paper tension unit is installed 3 Set the paper thickness lever located under the printer cover to the proper position for the thickness of your roll paper 4 Set the paper release lever to the single sheet position 5 Cut the...

Page 183: ...oll paper holder so the paper feeds from the bottom of the roll 8 Turn on the printer Bring the leading edge of the paper up over the push tractor and insert it until it meets resistance The printer loads the roll paper automatically 9 Replace the paper guide and close the paper guide cover You are now ready to print The printed roll paper is fed over the paper guide to the back of the printer as ...

Page 184: ...h printing open the paper guide cover and press the LF FF button to advance the paper Tear offthe paper using the tear off edge of the printer Removing roll paper Roll paper cannot be fed backward To remove roll paper open the paper guide cover and remove the paper guide then cut the paperbehindwhere itfeedsinto the printer Press the Load Eject button to eject the remaining paper ...

Page 185: ...ou to load single sheets and carbonless single sheet multipart forms of up to 5 parts one original and four copies Paper used with front sheet guide must be 148 to 257 mm 5 8 to 10 1 inches wide and can only be loaded one sheet at a time The optional front sheet guide C81423 provides you with the best paper jam prevention but you cannot load continuos paper in the front when it is installed Note T...

Page 186: ...a T Takahashi T Takahashi SEI M Kauppi K Blair 2 Remove the edge guide from the bottom of the printer by pushing in the pegs 3 Insertthefrontofthefrontpaper guide into the holderon both sides of the printer s interior Insert the pegs on the back of the front paper guide into the holes on the inside bottom of the printer ...

Page 187: ...e left and right then place the paper guide in the upright position Loading paper in the front sheet guide You can load single sheets or multipart forms one at a time in the front sheet guide c Caution Do not load envelopes in the front sheet guide 1 Make sure that the paper guide is in the upright position and the edge guides are open all the way to the left and right Set the paper release lever ...

Page 188: ...nary single sheet paper set the paper thickness lever located under the printer cover to 0 as shown below If you are loading a single sheet multipart form set the paper thickness lever to the proper position 3 Slide the edge guide to the triangle mark on the front sheet guide Note You can slide the edge guide to the left in 1 10 inch increments to increase the left margin on your printout ...

Page 189: ... the edge guide load the paper printable side up until it meets resistance The printer loads the paper automatically Installing an Interface Card Follow the steps below to install an optional interface card 1 Make sure the printer is turned off Unplug the printer s power cord and disconnect the interface cable 2 Remove the screws from the shield plate on the back of the printer and remove the plat...

Page 190: ...s on both sides of the interface compartment Firmly push in the card to make sure the connector at the back of the interface card is fully inserted into the printer s internal socket Then replace the screws and tighten them Note Store the shield plate in a safe place you will need to reattach it if you remove the interface card later To remove the interface card perform the procedure above in reve...

Page 191: ...nter B 1 R4C4620 Rev C A5 size CLEANING FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Appendix B Cleaning and Transporting the Printer Cleaning the Printer B 2 Transporting the Printer B 3 ...

Page 192: ...l dust and dirt from the outer case and paper guide 4 If the outer case or paper guide is still dirty or dusty clean them with a soft clean cloth dampened with mild detergent dissolved in water Keep the printer cover in place and lower it until it lies flat on the top of the printer to prevent water from getting inside the printer c Caution Never use alcohols or thinners to clean the printer these...

Page 193: ...le from the printer 3 Remove the paper guide 4 If a pull tractor is installed remove it as described in Removing the pull tractor on page 2 24 If any options are installed remove them and pack them in their original boxes 5 Make sure that the print head is not hot Then remove the ribbon cartridge as described in Chapter 1 6 Remove the paper tension unit as described on Installing the tractor in th...

Page 194: ...B 4 Cleaning and Transporting the Printer R4C4620 Rev C A5 size CLEANING FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 195: ... C Specifications Printer Specifications C 2 Mechanical C 2 Electrical C 5 Environmental C 6 Paper C 6 Paper alignment C 10 Printable area C 11 Safety approvals C 14 CE marking C 14 Command Lists C 15 EPSON ESC P2 control codes C 15 IBM 2390 Plus emulation control codes C 19 Character Tables C 20 International character sets for the Italic table C 31 ...

Page 196: ... LQ 100 cps at 10 cpi 120 cps at 12 cpi 150 cps at 15 cpi LQ condensed 171 cps at 17 cpi 200 cps at 20 cpi Printing direction Bidirectional logic seeking for text and graphics printing Unidirectional text or graphics printing can be selected using software commands Line spacing 1 6 inch or programmable in 1 360 inch increments Printable columns 80 columns at 10 cpi Resolution 360 180 dpi maximum l...

Page 197: ...er optional Roll paper holder optional Paper feed speed Continuous 5 inches second Intermittent 45 ms line at 1 6 inch line spacing Paper capacity High capacity cut sheet feeder up to 150 sheets of 82 g m 22 lb paper up to 25 plain or bond envelopes up to 30 airmail envelopes up to 30 postcards Note The total thickness of the paper stack can be up to 15 mm 0 59 inch Single bin cut sheet feeder up ...

Page 198: ...ON Orator 10 cpi EPSON Orator S 10 cpi EPSON Script C proportional Scalable fonts EPSON Roman 10 5 8 32 pt every 2 pt EPSON Sans Serif 10 5 8 32 pt every 2 pt EPSON Roman T 10 5 8 32 pt every 2 pt EPSON Sans Serif H 10 5 8 32 pt every 2 pt Barcode fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET Character tables OneItalicand12graphicalcharactertables 35 graphical characte...

Page 199: ...mm 6 3 inches Width 415 mm 16 3 inches Depth 368 mm 14 5 inches Weight approx 7 5kg 16 5lb Ribbon Black ribbon cartridge 7753 Film ribbon cartridge 7768 Black ribbon life 2 million characters LQ 10 cpi 48 dots character Film ribbon life 0 2millioncharacters LQ 10 cpi 48 dots character 120 V Model 220 to 240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Inpu...

Page 200: ... top and cut sheet feeder entry Temperature Humidity without condensation Operation 5 to 35 C 41 to 95 F 10 to 80 RH Storage 30 to 60 C 22 to 140 F 0 to 85 RH Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 RH Width Front and top 257 to 356 mm 10 1 to 14 inches High capacity cut sheet feeder 100 to 364 mm 3 9 to 14 3 inches Second bin cut sheet feeder 182 to 216 mm 7 2 to 8 5 inches Length Fro...

Page 201: ...to 24 lb Width 100 to 257 mm 3 9 to 10 1 inches Length 100 to 364 mm 3 9 to 14 3 inches Copies 1 original up to 4 copies Thickness 0 12 to 0 39 mm 0 0047 to 0 015 inch Weight 40 to 58 g m 12 to 15 lb Binding Line glue at the top of form Size No 6 165 92 mm 6 5 3 6 inches No 10 241 105 mm 9 5 4 1 inches Thickness 0 16 to 0 52 mm 0 0063 to 0 0205 inch Weight 45 to 90 g m 12 to 24 lb Width Front and ...

Page 202: ...art 52 to 82 g m 14 to 22 lb Weight one sheet of multipart 40 to 58 g m 12 to 15 lb Binding Point glue or paper staples on both sides front bottom or rear entry The continuous multipart forms should be securely joined together along the left and right edges by crimping Crimping should be pressed in from the original sheet side and go completely through all copy sheets The ratio of the cut uncut le...

Page 203: ...el size 23 8 63 5 mm 15 16 2 5 inches minimum 2 5 mm 0 1 inch corner radius minimum Backing sheet width 101 6 to 254 mm 4 0 to 10 0 inches Backing sheet length one page 101 6 to 558 8 mm 4 0 to 22 0 inches Backing sheet thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inch Total thickness 0 16 to 0 19 mm 0 0063 to 0 0075 inch Label weight 64 g m 17 lb Width 216 3 mm 8 5 0 12 inches Thickness 0 07 to 0 0...

Page 204: ...roof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Paper alignment Front entry Printing starts at 0 on the scale The unprintable area is to the left of the 0 Rear entry Printing starts at 0 on the scale The unprintable area is to the left of the 0 ...

Page 205: ...s 4 2 mm 0 17 inch B The minimum left margin is 3 0 mm 0 12 inch The minimum right margin is 3 0 mm 0 12 inch The maximum paper width is 257 mm 10 1 inches and the maximum printable width is 203 2 mm 8 0 inches For single sheets wider than 209 2 mm 8 23 inches the side margins increase proportionally to match the width of the paper C The minimum bottom margin is 4 2 mm 0 17 inch B B C B C A A prin...

Page 206: ...bottom margins above and below the perforation are 4 2 mm 0 17 inch each B The minimum left and right margins are 13 mm 0 51 inch each The maximum paper width is 254 mm 10 0 inches and the maximum printable width is 203 2 mm 8 0 inches For continuous paper wider than 229 2 mm 9 0 inches the side margins increase proportionally to match the width of the paper A A B B Printable area ...

Page 207: ... off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Roll paper A The minimum top margin is 4 2 mm 0 17 inch B The minimum left margin is 3 0 mm 0 12 inch The minimum right margin is 3 0 mm 0 12 inch The maximum printable width is 203 2 mm 8 0 inches A B printable area ...

Page 208: ...c noise Approx 49 dB A ISO 7779 pattern CE marking 230 V model Safety standards UL1950 CSA C22 2 No 950 EMI FCC part 15 subpart B class B CSA C108 8 class B Safety standards EN 60950 EMI EN 55022 CISPR pub 22 class B AS NZS 3548 class B Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC EN 60950 EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 60801 2 IEC 60801 3 IEC 60801 4 ...

Page 209: ...ows you to use advanced fonts and graphics General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 2 ESC 3 ESC CR Page format ESC C ESC C ESC C 0 ESC Q ESC l ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC y ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC...

Page 210: ... Function ESC B n1 n2 k m s v1 v2 c data n n1 256 n2 k Select barcode k 0 EAN 13 1 EAN 8 2 Interleaved 2 of 5 3 UPC A 4 UPC E 5 Code 39 6 Code 128 7 POSTNET m Module width 180 dpi m 2 2 dots 3 3 dots 4 4 dots 5 5 dots s Space adjustment value 3 s 3 1 360 inch units v1 v2 Bar length v1 v2 256 1 180 inch units Note The v1 and v2 values are ignored when POSTNET is selected The long bar length of POST...

Page 211: ...N 13 and UPC A only 0 Center 1 Under Bits 3 7 Not used Barcode data Barcode data corresponds to the barcode symbology The data number of each barcode type is constant The barcode is printed only if the following valid characters are set Number of valid characters 1 Control flag c b0 0 Number of valid characters 2 Control flag c b0 1 Barcode type Number of valid characters 1 HEX Number of valid cha...

Page 212: ...a data sequence barcodes and text are printed in the same place The start and stop characters of Code 39 are added to human readable characters The initial data of Code 128 Set A B or C is identified as the first data of Code 128 and must be hexadecimal 41 42 and 43 respectively When Code 128 Set C and Interleaved 2 of 5 are selected barcode data requires an even number data string However if an o...

Page 213: ... ESC K ESC U ESC F Paper feeding FF LF ESC 5 ESC A ESC A AGM ESC 0 ESC 1 ESC 2 ESC 3 ESC 3 AGM CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handl...

Page 214: ... tables shown in this section using the printer s default setting mode or with software commands Note Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F only the characters for hex codes 80 through FF are shown for these tables The character tables with an asterisk after the table name are available only in some countries PC 437 US Standard Europe ...

Page 215: ...ications C 21 R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair PC 850 Multilingual PC 860 Portuguese PC 863 French Canadian PC 865 Nordic ...

Page 216: ...C 22 Specifications R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair PC 861 Icelandic BRASCII Abicomp ISO Latin 1 ...

Page 217: ...C Specifications C 23 R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Roman 8 PC 858 ...

Page 218: ...C 24 Specifications R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ISO 8859 15 PC 437 Greek PC 853 Turkish PC 855 Cyrillic ...

Page 219: ...pecifications C 25 R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair PC 852 Eastern Europe PC 857 Turkish PC 866 Russian PC864 Arabic ...

Page 220: ...C 26 Specifications R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair PC 869 Greek MAZOWIA Poland Code MJK CSFR ISO 8859 7 ...

Page 221: ...ations C 27 R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ISO Latin 1T Turkish Bulgaria Bulgarian PC 774 LST 1283 1993 Estonia Estonian ...

Page 222: ... Specifications R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair PC 771 Lithuanian ISO 8859 2 PC 866 LAT Latvian PC 866 UKR Ukranian ...

Page 223: ... Specifications C 29 R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 R Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair PC APTEC Arabic PC 708 Arabic PC 720 Arabic PC AR 864 Arabic ...

Page 224: ...ecifications R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Italic table No character is available for hex code 15 in the Italic table ...

Page 225: ...the Italic table You can select one of the following eight international character sets for the Italic character table shown below using the default setting mode or the ESC R command For example when you select Italic France the characters in the France row are used in the Italic character table You can selectone of the followingsevenadditionalsets only with the ESC R command ...

Page 226: ...C 32 Specifications R4C4620 Rev C A5 size SPEC FM 6 14 00 Pass 3 L Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 227: ...ices D 3 For United Kingdom and the Republic of Ireland Users D 5 Enquiry Desk D 5 Customer Support D 5 Faxon EPSON D 6 EPtec Bulletin Board Service for latest drivers and utilities D 6 World Wide Web D 7 For Australian Users D 7 EPSON FAXBACK D 7 EPSON Bulletin Board System D 7 Internet URL http www epson com au D 7 Your dealer D 8 EPSON Helpdesk D 8 For Singapore Users D 8 For Hong Kong Users D ...

Page 228: ...contact customer support services for assistance See the section for your country in this section We will be able to help you much more quickly if you give us the following information Printer model Serial number of your printer The serial number label is on the back of the printer Brand and model of your computer Printer software version Click the About button in your printer driver Windows versi...

Page 229: ... software for FTP downloading to log onto ftp epson com with the user name anonymous and your e mail address as the password EPSON Forum on CompuServe Members of CompuServe can type GO EPSON at the menu prompt to reach the EpsonAmerica Forum For a free introductory CompuServe membership call 800 848 8199 and ask for representative 529 Service Access EPSONSoundAdvice For pre recorded answers to com...

Page 230: ...3839 Canada 6 A M to 6 P M Pacific Time Monday through Friday Before you call please have the following information ready Product name Product serial number Computer configuration Description of the problem You can purchaseinkcartridges paper manuals accessories and parts from EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral Note If you need h...

Page 231: ...71 from the Republic of Ireland Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 or via the Internet at info epson co uk They can provide the following information Information and literature on new EPSON products also available from Faxon EPSON Where to purchase genuine EPSON consumables accesso...

Page 232: ...d your telephone and fax numbers Faxon EPSON will fax a copy of the document catalogue to your fax machine When you have found the documents that you need in the catalogue call Faxon EPSON again and enter the document ID numbers The documents will be faxed to you automatically EPtec Bulletin Board Service for latest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 22747...

Page 233: ...obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia There is also technical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System ...

Page 234: ...dvice Operators on the Helpdesk can aid you in diagnosing hardware and software problems They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help sol...

Page 235: ...rnet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can ...

Page 236: ...Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 237: ...ting buffer The portion of the printer s memory used to store data before it is printed character table A collection of letters numbers and symbols that provides you with the set of characters used in a particular language characters per inch cpi The number of characters that can fit in one inch of a text line determined by the size of the characters See also pitch continuous paper Paper that has ...

Page 238: ...e for personal computers ESC P2 The enhanced version of the ESC P printer command language factory settings The configuration settings for a computer or printer that are set at the factory If the device reverts to these settings when initialized they are called default settings see also default fanfold paper See continuous paper font A style of type designated by a name such as Roman or Sans Serif...

Page 239: ...f and top of form positions paper positions There are three paper positions for continuous paper printing standby tear off and top of form For single sheet printing there is only the top of form position See also standby position tear off position and top of form position For detailed information on these positions see Paper positions on page 5 of the Glossary pitch The size of the font which is m...

Page 240: ...e bin cut sheet feeder is installed tear off position The position of your continuous paper when you finish printing if the auto tear off mode is on or if you press the Tear Off Bin button Using the micro adjust feature you can adjust the tear off position so that the paper s perforation is aligned with the printer s tear off edge See also page 5 of the Glossary for paper positions top of form pos...

Page 241: ...EI M Kauppi K Blair R4C4620 Rev C A5 size GLOSS FM 6 14 00 Pass 3 Paper positions Standby position In the standby position your paper is attached to the printer but is not inside the printer Tear off position Tear off your printed document at the printer s tear off edge ...

Page 242: ...ary L R4C4620 Rev C A5 size GLOSS FM 6 14 00 Pass 3 Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair Top of form position The letters ABC above are printed at the top of form position ...

Page 243: ... printer 1 14 to 1 15 Continuous paper printing 4 to 6 problems 7 8 Control panel 5 2 to 5 11 Cut sheet feeder switching between continuous paper and single sheet paper A 18 D Default setting 5 4 to 5 11 Document properties 4 28 E Edge guide 2 19 ENERGY STAR compliance 11 EPSON Remote 1 16 EPSON Remote Utility 4 30 EPSON Status Monitor 3 1 16 Error indicator 7 2 to 7 3 F Front paper guide 2 19 slo...

Page 244: ...ows 95 or 98 4 3 to 4 5 from Windows NT 3 5x 4 25 to 4 28 from Windows NT 4 0 4 16 to 4 18 installing for DOS 1 19 for Windows 3 1 1 18 to 1 19 for Windows 98 95 1 16 to 1 17 for Windows NT 3 5x 1 18 to 1 19 for Windows NT 4 0 1 16 to 1 17 setting for Windows 3 1 4 14 to 4 15 for Windows 95 or 98 4 5 to 4 8 for Windows NT 3 5x 4 28 to 4 29 for Windows NT 4 0 4 18 to 4 21 Printer software installin...

Page 245: ...onmental C 6 mechanical C 2 to C 5 paper C 6 to C 9 paper alignment C 10 printable area C 11 to C 13 safety approvals C 14 Switching between continuous paper and single sheet 2 29 to 2 30 T Tear off edge 2 34 to 2 36 feature 2 position 2 35 to 2 36 problems 7 10 Tear Off Bin button 2 34 Top of form problems 7 9 Top slot 7 3 2 3 8 to 3 10 Transporting the printer B 3 Troubleshooting Continuous pape...

Page 246: ...IN 4 L R4C4620 Rev C A5 size USERS IX 6 14 00 Pass 3 Proof Sign off SEI Y Ohkawara T Takahashi T Takahashi SEI M Kauppi K Blair ...

Page 247: ...TS FM 6 14 00 Pass 3 Printer Parts printer cover control panel paper guide paper release lever edge guides front cover closed paper guide cover tractor shield plate ribbon cartridge parallel interface paper tension unit paper thickness lever knob power switch power cord front edge guide front cover open ...

Page 248: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

Page 249: ... Pin Dot Matrix Printer 24 Pin Dot Matrix Printer User sGuide User s Guide Printed in Indonesia 00 01 1 5 User sGuide 4010625 BK 1 F Rev 0 4010625 PMS327 1 F Rev 0 4010625 DICF43 1 F Rev 0 4011804 C01 00 ...

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