background image

If your problem is listed here, try these suggestions.

Click 

Cancel

and follow the steps in “Install the 

Software” on the other side of this sheet.
Disconnect the scanner before installing
the software.

Click the 

x

in the corner of the message to 

close it. Your scanner will work correctly,
although not at maximum speed.

Make sure the scanner is connected to your
computer and plugged into a power source.

Make sure the transportation lock is pushed all
the way to the right (see section 3).

Uninstall the following programs: EPSON Photo
Print, EPSON Scan, EPSON Smart Panel,
and ScanToWeb. In the Windows Control Panel,
use the Add/Remove Programs utility to uninstall
software. Then follow the instructions on the
other side of this sheet to reinstall your scanner
software.

Make sure the scanner film holder is positioned
correctly, and the scanner glass is clean.

Make sure the cable for the transparency unit is
connected to the scanner (see section 3) and the
reflective document mat is removed.

If you’re using Home or Professional mode,
make sure the Document Type or Film Type
matches what you’re scanning: either 

Color

Negative Film

B&W Negative Film

, or 

Positive

Film

(for slides and transparencies).

4

Place the film holder on the scanner as shown. The film strip side of the
holder should be toward the center, and the 35 mm slide holders should
be aligned with the right edge of the scanner glass.

If you’re scanning slides, reverse the film holder so the 35 mm slide
holders are toward the center and the film strip holder is aligned with the
right edge of the scanner glass. Then place the slides in the holder.

5

Start EPSON Scan and select either 

Home Mode

or 

Professional Mode

.

Note: You can also scan film and slides in Full Auto mode, although
you won’t have control over the settings.

Home Mode:

Select the correct Document Type: 

Color Negative Film

,

B&W Negative Film

, or 

Positive Film

(for slides and transparencies).

Professional Mode:

Select 

Transparency

as your Document Type.

Then select the Film Type: 

Color Negative Film

B&W Negative Film

,

or 

Positive Film

.

Tip:

Make sure your film is dust-free

for the best scan. You can also select
the 

Dust Removal

setting in EPSON

Scan, as shown.

EPSON is a registered trademark and EPSON Smart Panel is a trademark of SEIKO EPSON
CORPORATION. EPSON Perfection is a registered trademark, and EPSON Store and SoundAdvice are
service marks of Epson America, Inc.

General Notice: Other product names are for identification purposes only and may be trademarks 
of their respective owners. EPSON disclaims any and all rights in those marks. 

Copyright © 2003 by Epson America, Inc. Printed on recycled paper. 6/03                         CPD-14017R2
Printed in XXX

4025689-02

Smart Panel

1

To select the Color Restoration setting, open Smart Panel and select

Reprint Photo

. You see the screen below.

2

Click the 

Color Restoration

icon.

EPSON Scan

Color restoration is available in Home and Professional modes.

1

To select Color Restoration,
start EPSON Scan.
You see a screen
similar to this. 

2

Click the 

Preview

button at the bottom of the screen.

3

Select the 

Color Restoration

checkbox. (If you’re using Professional

Mode, you may need to scroll to the bottom of the screen.)

The scanner cover has a built-in film transparancy unit. To scan film or negative
strips, slides, or transparencies, you need to remove the document mat from the
scanner cover and insert the film in a holder.

Follow these steps to scan 35 mm film or slides:

1

Make sure the cable for the transparency unit is connected to the scanner
(see section 3). If you need to connect the cable, first disconnect the
scanner from the electrical outlet. After you have connected the cable,
plug the scanner back into the outlet.

2

Open the scanner cover. Pull the handle for the document mat up slightly
until the handle is free of the cover, then pull the document mat forward
and out.

3

Locate the film holder that came with your scanner. Slide a strip of 35 mm
film into the film strip holder, with the film’s shiny side side facing down.

Scanning Film

Starting a Scan

First, check the

light on the scanner.

Flashing green

Warming up or scanning.

Green 

Ready to scan.

Flashing red 

Make sure the transportation lock is unlocked
(see section 3).

Try restarting your computer and turning the
scanner off and then on again.

If the red light is still flashing, contact your dealer
or EPSON.

Off 

Make sure your scanner is connected to your
computer and plugged into a working power source.

The New Hardware Wizard
appears on your screen.

You see a message about
a HI-SPEED USB device
in Windows XP.

You see an error message
when you try to scan, or
the scanner doesn’t scan.

You can’t scan negatives
or slides.

Problems?

You can start a scan in several different ways:

You can use the scanner buttons. Press the button for the type of scan
you want. Smart Panel automatically opens and scans your documents.
Then follow the easy on-screen instructions to finish your task.

Note: If you are using Windows XP, you will have to select 

EPSON

Smart Panel

and 

Always use this program for this action

the

first time you press each of the buttons.

You can start Smart Panel by clicking the        icon on your desktop,
and use it to perform various types of scans.

You can start EPSON Scan from Adobe Photoshop Elements or any
other TWAIN-compliant program. You can also start the EPSON Scan
program directly from your computer. 

Start

Copy

Scan to E-mail

Scan to Web

Selecting the Scanning Mode

EPSON Scan has three scanning modes:

Full Auto Mode

for automatic control

of scan settings.

Home Mode

for more control over scan

settings, including Color Restoration.

Professional Mode

for full control

over all scan settings.

To change the scanning mode, choose the mode you want to use from the

Mode

list box at the top right of the window.

To change settings in Full Auto Mode, click the 

Pause

button, then click

Options

. If you’re using Home or Professional Mode, the options window

automatically appears. Then select the settings you want to use for your scan.

Note: The selected mode and settings remain in effect until they
are changed.

Restoring Color in Photos

If you have faded photos or negatives, you can use the Color Restoration
setting in your software to improve the color of your scan. You can select this
setting in Smart Panel or in EPSON Scan.

Click Color
Restoration

Click here to
scan and print

Got Questions?

Here’s where to look for answers:

On-screen 

Scanner Reference Guide

Double-click the 

Scanner Reference Guide

icon on your desktop.

On-screen Help for Smart Panel and EPSON Scan

Click the 

Help

button or question mark that appears on the screen when you’re

using these programs.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic
support services and automated telephone services described below:

World Wide Web

From the Internet, you can reach EPSON Support at http://support.epson.com.

Automated Telephone Services

To use Automated Telephone Services, you must have a touch tone 
telephone and call (800) 922-8911. Your EPSON SoundAdvice

SM

Express

Code is 70395. Use it to quickly select your scanner in SoundAdvice.

To Speak to a Technical Support Representative

Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 

AM

to 6 

PM

, Pacific

Time, Monday through Friday. Toll or long distance charges may apply.

To Purchase an Optional Film Adapter or Other Accessories

Call the EPSON Store

SM

at (800) 873-7766 or visit our web site at

www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766
for dealer referral.

Software Technical Support

If you’re having problems with your software, use the contact information below.

Software

Telephone

Fax

Internet and E-mail

EPSON Scan 

U.S.

support.epson.com

(562) 276-4382

Canada

(905) 709-3839

6:00 

AM

to 6:00 

PM

PT, Monday-Friday

EPSON Smart 

(510) 445-8616

(510) 445-8601

www.newsoftinc.com

Panel

tech@newsoftinc.com

Adobe

Windows

www.adobe.com/support

Photoshop

(206) 675-6358

Elements

Macintosh
(206) 675-6258

Slide holders

Film strip holder

Click to lessen

the appearance

of dust

Select Color

Restoration

Summary of Contents for 2400 - Perfection Photo - Dpi x

Page 1: ...ker in place for now IMPORTANT Leave the yellow sticker in place until you re instructed to remove it Unpack Your Scanner Install the Software 1 2 AC adapter Scanner CD ROM with EPSON scanner software and electronic manual USB cable Film holder Power cord 8 Plug the flat end of the cable into any available USB port on your computer Note Your system may not work correctly if you use a USB cable oth...

Page 2: ...in place for now IMPORTANT Leave the yellow sticker in place until you re instructed to remove it Unpack Your Scanner Install the Software 1 2 AC adapter Scanner CD ROM with EPSON scanner software and electronic manual USB cable Film holder Power cord 8 Plug the flat end of the cable into any available USB port on your computer Note Your system may not work correctly if you use a USB cable other t...

Page 3: ...in place for now IMPORTANT Leave the yellow sticker in place until you re instructed to remove it Unpack Your Scanner Install the Software 1 2 AC adapter Scanner CD ROM with EPSON scanner software and electronic manual USB cable Film holder Power cord 8 Plug the flat end of the cable into any available USB port on your computer Note Your system may not work correctly if you use a USB cable other t...

Page 4: ... sticker in place for now IMPORTANT Leave the yellow sticker in place until you re instructed to remove it Unpack Your Scanner Install the Software 1 2 AC adapter Scanner CD ROM with EPSON scanner software and electronic manual USB cable Film holder Power cord 8 Plug the flat end of the cable into any available USB port on your computer Note Your system may not work correctly if you use a USB cabl...

Page 5: ... 35 mm film into the film strip holder with the film s shiny side side facing down Scanning Film Starting a Scan First check the light on the scanner Flashing green Warming up or scanning Green Ready to scan Flashing red Make sure the transportation lock is unlocked see section 3 Try restarting your computer and turning the scanner off and then on again If the red light is still flashing contact y...

Page 6: ...mm film into the film strip holder with the film s shiny side side facing down Scanning Film Starting a Scan First check the light on the scanner Flashing green Warming up or scanning Green Ready to scan Flashing red Make sure the transportation lock is unlocked see section 3 Try restarting your computer and turning the scanner off and then on again If the red light is still flashing contact your ...

Page 7: ... 35 mm film into the film strip holder with the film s shiny side side facing down Scanning Film Starting a Scan First check the light on the scanner Flashing green Warming up or scanning Green Ready to scan Flashing red Make sure the transportation lock is unlocked see section 3 Try restarting your computer and turning the scanner off and then on again If the red light is still flashing contact y...

Page 8: ... 35 mm film into the film strip holder with the film s shiny side side facing down Scanning Film Starting a Scan First check the light on the scanner Flashing green Warming up or scanning Green Ready to scan Flashing red Make sure the transportation lock is unlocked see section 3 Try restarting your computer and turning the scanner off and then on again If the red light is still flashing contact y...

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