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You cannot scan film in the Full Auto mode or from the Thumbnail Preview 

When scanning film, EPSON Scan may be unable to detect the images, or may crop or group the 
images in an undesirable way, such as the following example.  

 

Images with a dark background may be cropped irregularly.  

 

Images with a very bright background may be cropped irregularly.  

 

Color negative films whose base color (background) is extremely light or dark cannot be 
cropped regularly.  

 

A small area around the edges of each image is cropped.  

 

When scanning film with both panorama and regular size images, panorama images may 
be cropped irregularly.  

 

Films larger than 35 mm (such as Medium Format or 4 x 5 size films) cannot be scanned.  

Try one or more of the following solutions:  

 

Make sure the film is placed correctly in the film holder and the film holder is properly 
positioned on the document table.  

 

Switch to Home Mode or Professional Mode, and preview with the Normal Preview. In the 
Preview window, create marquees on the area you want to scan, and then scan.  

The colors of negative film preview images look strange 

Try one or more of these solutions in the EPSON Scan Settings:  

 

Make sure Document Type is set to the appropriate setting for your film type.  

 

When previewing images with the Normal Preview, the dark area around the film, such as 
the frame of the film holder, is perceived as white, which alters the exposure of the 
scanning area and causes scans to appear darker. See the correct color by clicking and 
dragging the mouse pointer over an area, and then clicking the 

Zoom Preview

 button.  

 

Preview images with the Thumbnail Preview.  

A ring-shaped stripe pattern appears in the scanned image 

A ring-shaped stripe pattern (known as a Newton ring) may appear when you scan transparent 
materials. It may occur when the film is curled.  

Set the film with the base side facing up and preview using the Thumbnail Preview; then reverse 

the previewed image by using the 

Mirroring

 button.  

 

For more information see 

http://files.support.epson.com/htmldocs/per418/per418rf/index.htm

 

 
 
 
 
 
Scripps Information Technology September 2005 

Summary of Contents for 3170 - Perfection Photo

Page 1: ...process and print so select the lowest possible resolution that produces acceptable quality Specify a suitable resolution according to your scanning purpose Recommended resolutions for scanning print material PURPOSE RESOLUTION Web pages 96 dpi Sending E mail 96 to 150 dpi Printing 300 dpi Saving as a PDF file 300 dpi Sending Fax 200 dpi OCR Optical Character Recognition 300 dpi Use Target Size to...

Page 2: ...For film For slides Specify Adjustment settings if necessary such as dust removal for slides and film ...

Page 3: ... to the section listed below that matches the type of transparency you want to scan SCAN 35 MM SLIDES 1 Place the film holder on the document table so that the triangle mark on its tab is aligned with the triangle on the document table The projection on the tab then goes into the hole on the document table 1 The first step is always to open the document cover and slide up the reflective document m...

Page 4: ... stripe pattern may appear in the scanned image To remove the newton ring place the film with the base side facing up and preview using the Thumbnail Preview then reverse the previewed image by using the Mirroring button SCAN 35 MM NEGATIVES AND FILM STRIPS 1 Slide the edge of the strip into the 35 mm film holder base side facing down Then place it so that the entire frame is positioned inside the...

Page 5: ...film holder opening 2 Set the cover on the film and press until you hear a click Press around the entire perimeter of the cover to make sure it is secured 3 Place the film holder on the document table so that the triangle mark on its tab is aligned with the triangle on the document table The projection on the tab then goes into the hole on the document table ...

Page 6: ... document cover 1 Open the document cover and remove the reflective document mat 2 Slide the film holder into the document cover 3 Insert the reflective document mat in the top and bottom fittings of the document cover See http files support epson com htmldocs per418 per418rf index htm for more information ...

Page 7: ...ssing from the scanned image If a line is missing on both your screen image and printout this indicates the scanner sensor is malfunctioning Contact your dealer A line of dots always appears in the scanned image If this happens on both your screen image and printout the document table may be dusty or scratched Clean the document table If you still have the problem contact your dealer Straight line...

Page 8: ...f the document with paper to block external light Make sure the document is flat against the document table Adjust your software s Gamma setting using the Histogram Adjustment dialog box in Professional Mode in EPSON Scan The image is dark Try one or more of the following solutions Check your software s Brightness setting using the Image Adjustment dialog box in Home Mode or the Histogram Adjustme...

Page 9: ...y smaller The image is larger or smaller than the original Try one or more of the following solutions The image size and resolution settings of your software determine the size of the printed image Do not use the size of the monitor image to judge the printed size Change the Target Size in the Home Mode or Professional Mode main window Scanned images cannot be printed or come out garbled when prin...

Page 10: ...ters typically use CMYK cyan magenta yellow and black Images cannot be located properly in the Thumbnail preview Try one or more of the following solutions In the Preview window create marquees on the area you want to scan and then scan In the Configuration dialog box adjust the thumbnail cropping area using the Thumbnail Cropping Area slider Poor character recognition during OCR scanning Try one ...

Page 11: ...iew In the Preview window create marquees on the area you want to scan and then scan The colors of negative film preview images look strange Try one or more of these solutions in the EPSON Scan Settings Make sure Document Type is set to the appropriate setting for your film type When previewing images with the Normal Preview the dark area around the film such as the frame of the film holder is per...

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