EPSON Stylus Pro 3800/3800C/3850
Revision A
TROUBLE SHOOTING
Remedies for Error Messages
72
BORDERLESS ERROR
PRESS THE DOWN BUTTON
LOAD THE CORRECT SIZE
PAPER
The paper edges are not on the Porous Pad because the size of the loaded paper
is not supported for borderless printing.
Press the
Paper Feed/Down
button to eject the paper.
Load paper of the size available for borderless printing.
See 1.3.3 Paper Support on page 15.
The paper edges are not on the Porous Pad because the paper is not set in the
correct position.
Press the
Paper Feed/Down
button to eject the paper, and set the paper
correctly.
The PAPER SIZE CHECK in the PRINTER SETUP menu has been set to
OFF.
Set the PAPER SIZE CHECK to ON.
PAPER EJECT ERROR
PRESS THE
DOWN BUTTON
AND REMOVE
PAPER
The paper length is longer than available length shown below. The PE sensor
does not turn Off even after the PF Motor has driven a predetermined number
of steps.
Cut sheet:
Less than 1,200 mm
Board paper: Less than 24 inches
Press the
Paper Feed/Down
button to eject the paper.
The paper is stuck in the paper path, and cannot be ejected.
Remove the paper.
The PE sensor is broken.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 185.
PAPER FEED ERROR
LOAD PAPER
CORRECTLY
PRESS THE
DOWN BUTTON
Sheets of paper stacked on the ASF became misaligned while performing
duplex-printing.
Reset the ejected blank paper and press the
Paper Feed/Down
button.
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
The paper cannot be ejected normally for some reasons.
Remove the paper.
The PE sensor is broken.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 185.
PAPER ERROR
LOAD PAPER
Feeding paper from the ASF failed twice in succession.
Load paper and press the
Paper Feed/Down
button.
Check the PF roller and replace it if worn.
See 4.4.1.1 ASF, ASSY. on page 179.
A print job specifying the rear or front manual feed tray as its paper source is
received, but the PE sensor does not detect the paper.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 185.
PAPER SIZE ERROR
LOAD THE CORRECT SIZE
PAPER
The size of the loaded paper is different from that is specified in the received
job.
Load paper whose size matches with the job setting.
PAPER SENSOR ERROR
PRESS THE
BUTTON
LOAD DIFFERENT PAPER
The low reflective paper is used.
Press the
Cancel/Reset
button and load a different type of paper.
An error has occurred at the Ink Mark sensor sensitivity check.
Replace the Ink Mark sensor (BOARD ASSY., INK MARK).
See 4.3.11.3 BOARD ASSY., INK MARK on page 173.
Message on LCD
Description
Remedy
Summary of Contents for 3800 - Stylus Pro Color Inkjet Printer
Page 1: ...EPSONStylusPro3800 3800C 3850 Large Format Color Inkjet Printer S SERVICE MANUAL SEIJ06007 ...
Page 5: ...Revision Status Revision Date of Issue Description A November 30 2006 First release ...
Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 35: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 61: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 85: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 190: ...C H A P T E R 5 ADJUSTMENT ...
Page 250: ...C H A P T E R 6 MAINTENANCE ...
Page 262: ...C H A P T E R 7 APPENDIX ...
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