107
107
If you experience a problem with your printer, try to solve it by following the
guidelines in this chapter:
•
Diagnosing problems
•
Checking error messages and lights
•
Improving print quality
•
Solving operational problems
•
Solving miscellaneous printing problems
•
Solving paper problems, including clearing paper jams
Diagnosing Problems
The Epson Stylus Pro 3800 includes a number of ways to help you diagnose
problems:
•
To identify the most common problems, check the messages on the
control panel. See page 108 for more information.
•
If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See Chapter 4 or 5 for more
information.
•
To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 84 for instructions.
•
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 12.
Chapter 6:
Solving
Problems
sp3800Guide.book Page 107 Monday, January 29, 2007 11:08 AM
Summary of Contents for 3800 - Stylus Pro Color Inkjet Printer
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