Epson 3800 - Stylus Pro Color Inkjet Printer, Printer Manual

Page 1: ...Epson Stylus Pro 3800 PRINTER GUIDE sp3800Guide book Page 1 Monday January 29 2007 11 08 AM ...

Page 2: ...ion purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third ...

Page 3: ... the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may c...

Page 4: ...4 sp3800Guide book Page 4 Monday January 29 2007 11 08 AM ...

Page 5: ...ng the Printer in Mac OS X 10 3 9 20 Installing the Software for Windows 22 Adding the Network Port 22 Installing the Printer Software 27 2 Handling Paper and Other Media Selecting Media for Your Printer 29 Guidelines for Using Epson Media 31 Choosing the Correct Paper Path 32 Loading Paper in the Auto Sheet Feeder 35 Loading Paper Into the Rear Manual Feed Slot 38 Loading Paper Into the Front Man...

Page 6: ...int Options 71 Choosing Advanced Black and White Photo Settings 74 Managing Print Jobs 76 Managing Prints Using the Progress Meter 76 Setting Monitoring Preferences and Optimizing Print Speed 77 5 Maintaining and Transporting the Printer Checking Printer Status and Part Life 82 Printing Status Information 82 Viewing Status Information 83 Checking and Cleaning the Print Head 84 Running a Power Clea...

Page 7: ...s Diagnosing Problems 107 Checking Error Messages and Lights 108 Improving Print Quality 114 Solving Operational Problems 117 Solving Miscellaneous Printing Problems 119 Solving Paper Problems 120 Paper Skews When Printing on Large Format Media 121 Paper Feed or Paper Jam Problems 121 A Specifications Printing 125 Environmental 126 Electrical 126 Dimensions and Weight 126 Printer Interfaces 127 Sa...

Page 8: ... 8 8 Contents sp3800Guide book Page 8 Monday January 29 2007 11 08 AM ...

Page 9: ...lso need to see Chapter 1 in this Printer Guide for software installation instructions The on screen Network Guide on the CD ROM describes how to set up and configure the printer for use on a network The on screen User s Guide on the CD ROM provides complete information about your printer You can read the guide using a web browser such as SafariTM 1 0 or later Mozilla FireFox 1 0 or later or Netsc...

Page 10: ...ts To use your printer in either a stand alone or peer to peer network environment your system should meet these requirements IBM compatible PC with a Pentium 4 2 1 GHz or higher processor recommended Windows 2000 XP or XP Professional x64 Edition At least 1GB of RAM At least 100MB of free hard disk space to install the software and at least 20GB of free hard disk space for processing files Quad s...

Page 11: ...n ca Canadian sales Option Product code One year extended warranty EPP38B1 Two year extended warranty EPP38B2 Replacement Ink Maintenance Cartridge T582000 Ink cartridges Photo Black T580100 Cyan T580200 Magenta T580300 Yellow T580400 Light Cyan T580500 Light Magenta T580600 Light Black T580700 Matte Black T580800 Light Light Black T580900 Tip Check the Epson Pro Graphics website at prographics ep...

Page 12: ...ur questions Important Safety Instructions Before using your printer read the following safety instructions to make sure you use the equipment safely and effectively The printer weighs about 43 pounds 20 kilograms and should be lifted by two people When setting up the printer make sure you leave enough space around it You ll need more space behind the printer if you print on large sheets of heavy ...

Page 13: ...he printer s case Do not put your hand inside the printer or touch the ink cartridges during printing Do not move the print head by hand otherwise you may damage the printer Do not insert objects through the slots Take care not to spill liquid on the printer Do not attempt to service the printer yourself Turn off the printer by pressing the P Power button unplug the printer and refer servicing to ...

Page 14: ...idge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it The IC chip on the ink cartridge retains a variety of cartridge information which allows you to remove and reinsert it freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check If you remove an ink cartrid...

Page 15: ...ub you need a standard RJ 45 straight through network cable To connect directly to your computer s network interface you need an RJ 45 crossover cable 1 Turn off the printer 2 Connect one end of the appropriate cable to the printer s Ethernet port Then connect the other end to your network switch or hub or your computer s Ethernet port 3 Turn on the printer Once the printer is connected to your ne...

Page 16: ...atically PANEL Select this setting if you would like to configure the printer s IP settings manually 8 Press Enter An asterisk appears next to the setting you selected 9 Press l to go back Then do one of the following If you selected AUTO as the IP ADDRESS SETTING press the Cancel button to exit the printer menu Then continue with step 14 If you selected PANEL as the IP ADDRESS SETTING continue wi...

Page 17: ...he printer s auto sheet feeder Then press the Menu r button to enter the printer menu 16 Press d to highlight TEST PRINT then press r 17 Press d to highlight NETWORK STATUS SHEET then press r 18 Press Enter to print the network status sheet and verify that the IP address settings are correct Then see Installing the Software for Macintosh below or Installing the Software for Windows on page 22 Inst...

Page 18: ...password again and follow the on screen instructions to install the EPSON LFP Remote Panel 8 Enter your password again and follow the on screen instructions to install EpsonNet Config 9 Restart your Macintosh when prompted 10 Click Exit to close the installer Remove the printer software CD ROM and continue with the instructions on page 19 for Mac OS X 10 4 x or page 20 for Mac OS X 10 3 9 to add y...

Page 19: ...4 x 1 Open the Applications folder then open the Utilities folder and start the Printer Setup Utility 2 If you see a message like this click Add then skip to step 4 3 Click the Add icon at the top of the Printer List window sp3800Guide book Page 19 Monday January 29 2007 11 08 AM ...

Page 20: ...r Setup Utility Adding the Printer in Mac OS X 10 3 9 1 Open the Applications folder then open the Utilities folder and start the Printer Setup Utility 2 If you see a message like this click Add then skip to step 4 Tip If you want to rename the printer for easier identification enter a new name for it in the Name field on this screen Note If your Macintosh cannot find the printer click More Printe...

Page 21: ...n the screen 5 Select your printer then click the Add button Your printer appears in the Printer List window 6 Close the Printer Setup Utility Pull down menu Tip If you want to rename the printer for easier identification select the printer name in the list and click Show Info Type a new name and click Apply Changes sp3800Guide book Page 21 Monday January 29 2007 11 08 AM ...

Page 22: ...e printer software Adding the Network Port 1 Turn on your computer and your printer 2 Do one of the following Windows XP Click Start Control Panel Printers and Other Hardware and Printers and Faxes Windows 2000 Click Start Settings and Printers You see the Printers and Faxes or Printers window sp3800Guide book Page 22 Monday January 29 2007 11 08 AM ...

Page 23: ...g Up the Printer On a Network 23 3 Open the File menu and select Server Properties You see a window like this one 4 Click the Ports tab then click Add Port sp3800Guide book Page 23 Monday January 29 2007 11 08 AM ...

Page 24: ...1 24 24 Setting Up the Printer On a Network 5 Select Standard TCP IP Port then click New Port 6 When you see this Port Wizard window click Next sp3800Guide book Page 24 Monday January 29 2007 11 08 AM ...

Page 25: ...rinter s Print Server Name shown on page two of the network status sheet in the Printer Name or IP Address text box Then click Next If you configured the Printer s IP settings manually enter the printer s IP Address shown on page one of the network status sheet in the Printer Name or IP Address text box Then click Next sp3800Guide book Page 25 Monday January 29 2007 11 08 AM ...

Page 26: ...ck Next 9 Verify that the Device matches the Print Server Name or IP Address shown on the network status sheet then click Finish 10 Click the Close button to close all the open windows on your screen Now continue with Installing the Printer Software on page 27 sp3800Guide book Page 26 Monday January 29 2007 11 08 AM ...

Page 27: ...e installer starts automatically If necessary double click My Computer or click Start then My Computer Then double click your CD ROM icon to start the installer 3 Double click Stylus Pro 3800 Driver for Ethernet 4 When you see a window like this one click Manual sp3800Guide book Page 27 Monday January 29 2007 11 08 AM ...

Page 28: ...inter configuration were completed successfully click OK 7 The EPSON LFP Remote Panel begins installing Follow the on screen instructions 8 Double click User s Guide and Network Guide and wait while the guides are copied to your desktop 9 Click Exit to close the installer then remove the printer software CD ROM sp3800Guide book Page 28 Monday January 29 2007 11 08 AM ...

Page 29: ...rations Selecting Media for Your Printer You can print on most types of coated glossy and plain paper The following table shows the Epson paper types and sizes you can use in your printer You can also check the Epson Pro Graphics website prographics epson com or your authorized Epson dealer for available media Chapter 2 Handling Paper and Other Media Paper type Size Number of sheets Part number Ep...

Page 30: ... S041290 11 7 16 5 20 S041288 13 19 20 S041289 17 22 25 S042092 Epson Premium Photo Paper Semi gloss Epson Premium Semigloss Photo Paper 4 6 40 S041982 8 5 11 20 S041331 13 19 20 S041327 Epson Ultra Premium Presentation Paper Matte Epson Enhanced Matte Paper 8 5 11 50 S041341 250 S041914 11 7 16 5 50 S041343 13 19 50 S041339 100 S041605 17 22 50 S041908 Epson Proofing Paper Commercial Semimatte 13...

Page 31: ...printer driver software before you send your job See page 53 Macintosh or page 66 Windows for instructions Always select the correct paper source in both the printer driver software and on the printer s control panel See page 50 Macintosh or page 68 Windows for instructions on selecting the paper source in your printer software Keep unused media in its original packaging and store it flat in a coo...

Page 32: ...anual feed slot one sheet only It s very important to use the correct paper path and to load the correct number of sheets For example you can load only one sheet at a time in the front and rear slots and poster board can be inserted only in the front slot If you need to make sure the paper stays flat use the rear manual slot or the front slot sp3800Guide book Page 32 Monday January 29 2007 11 08 A...

Page 33: ...ain paper A 8 5 11 120 Epson Presentation Paper Matte Epson Photo Quality Ink Jet Paper A R F 8 3 11 7 60 8 5 11 60 8 5 14 50 11 17 20 13 19 20 16 5 23 4 20 A R 17 22 20 Epson Premium Photo Paper Glossy Epson Premium Glossy Photo Paper A 4 6 20 5 7 20 8 10 20 A R F 8 5 11 20 11 14 10 11 17 10 11 7 16 5 10 13 19 10 A R 17 22 10 Epson Premium Photo Paper Luster Epson Premium Luster Photo Paper A R F...

Page 34: ...19 10 A R 17 22 10 Epson Proofing Paper Commercial Semimatte A R F 13 19 1 Epson Singleweight Matte Paper A R F 13 19 50 A R 17 22 10 Epson Watercolor Paper Radiant White R 13 19 1 Epson Velvet Fine Art Paper R 8 5 11 1 13 19 1 17 22 1 Epson UltraSmooth Fine Art Paper R 13 19 1 17 22 1 Paper type Paper path Size Auto sheet feeder loading capacity sp3800Guide book Page 34 Monday January 29 2007 11 ...

Page 35: ...to the table starting on page 33 to see how many sheets you can load for your paper type Then follow these steps 1 Make sure the printer is turned on and READY appears on the LCD 2 Flip up the paper guide and pull out as many of its extensions as you need to support your paper size 3 Press the front cover to release it and open the output tray sp3800Guide book Page 35 Monday January 29 2007 11 08 ...

Page 36: ...ter are aligned 5 Pull out the output tray extensions to accommodate your paper size 6 Squeeze the left edge guide and slide it to the left so that it is slightly wider than the width of your paper 7 If you are loading multiple sheets thumb through the stack of paper then gently tap it on a flat surface to even the edges sp3800Guide book Page 36 Monday January 29 2007 11 08 AM ...

Page 37: ...Slide the edge guide against the left side of the paper You re ready to print If the paper skews when you re printing on large sheets flip out the edge guide located on the right side of the auto sheet feeder to help the paper feed straight Caution Do not leave paper in the printer for a long period of time its quality will deteriorate Epson recommends that you remove the paper from the printer af...

Page 38: ... a time See the table on page 33 for a list of papers you can load in the rear slot 1 Make sure the printer is on and READY appears on the LCD 2 Attach the rear sheet guide to the back of the printer 3 Slide the edge guide to the left so it is slightly wider than the width of your paper sp3800Guide book Page 38 Monday January 29 2007 11 08 AM ...

Page 39: ...st the left edge of the paper 6 Gently guide the paper into the slot until it meets resistance Maintain a constant pressure after a few seconds you ll feel the printer pull the paper into printing position Note If you want to remove the paper press the d Paper feed button on the control panel to back out the sheet sp3800Guide book Page 39 Monday January 29 2007 11 08 AM ...

Page 40: ...al Feed Slot Use the front manual feed slot when you need to print on thick media 1 2 to 1 5 mm such as posterboard Make sure there is enough space behind the back of the printer for the paper to feed without obstruction Caution Do not leave paper in the printer for a long period of time its quality will deteriorate Epson recommends that you remove the paper from the printer after printing sp3800G...

Page 41: ...our paper type see page 32 for details If PAPER SIZE CHECK is set to OFF on the LCD you cannot load paper in the front manual feed slot Use the printer s menu system to turn this setting on See your on screen User s Guide for more information 1 Make sure the printer is on and READY appears on the LCD 2 Press the front cover to release it and open the output tray 3 Press the front tray as shown to ...

Page 42: ...heet of paper short edge first and face up into the front tray 5 Position the right edge of the paper against the right side of the tray and align the paper s bottom edge with the white line on the tray sp3800Guide book Page 42 Monday January 29 2007 11 08 AM ...

Page 43: ... the output tray lifting it slightly as you pull You re ready to print When you finish printing push the front tray back in Caution Do not leave paper in the printer for a long period of time its quality will deteriorate Epson recommends that you remove the paper from the printer after printing sp3800Guide book Page 43 Monday January 29 2007 11 08 AM ...

Page 44: ...menu 3 Press r to select PLATEN GAP An asterisk appears next to the current setting STANDARD 4 Press u or d to select NARROW WIDE WIDER or WIDEST 5 Press the Enter button to save the setting An asterisk appears next to the selected setting 6 Press the Cancel button to exit the menu When you switch media again don t forget to change the setting back to STANDARD If you re printing on non Epson media...

Page 45: ...utton then press d until CUSTOM PAPER is highlighted 2 Press r to display the PAPER NUMBER menu 3 Press u or d to select a paper configuration number 1 to 10 Press Enter to save the setting 4 Press r and then u or d to select MATTE THICK MATTE THIN PHOTO PAPER or FINE ART PAPER 5 Press Enter to save the setting An asterisk appears next to the selected paper type 6 Press l and then d to select PLAT...

Page 46: ...rinting the pattern THICKNESS NUMBER is displayed Press d or u to select the number that you noted in step 7 Then press Enter to save the setting 12 Press l and then d to select PAPER FEED ADJUST A then press r Adjusting this setting and the PAPER FEED ADJUST B can help eliminate banding 13 Press u or d to set the paper feed amount for the printable area labelled A in the illustration and then pre...

Page 47: ...s using the printer driver software For instructions see page 55 Macintosh or page 73 Windows Selecting a Paper Configuration Once you have created a paper configuration follow these steps to select it when you are ready to print on that type of paper 1 Press the Menu r button then press d until CUSTOM PAPER is highlighted 2 Press d to display PAPER NUMBER then press r 3 Press d or u to select the...

Page 48: ...2 48 48 Handling Paper and Other Media sp3800Guide book Page 48 Monday January 29 2007 11 08 AM ...

Page 49: ...specialist Make sure any profiles you want to use are located in the correct folder for your operating system When you install the Epson printer driver the included profiles are automatically copied to the correct folder This chapter includes the following information for Macintosh Choosing page setup settings Choosing basic print settings Choosing advanced print settings including color managemen...

Page 50: ...e Format for pop up menu and select Stylus Pro 3800 4 Click the Paper Size pop up menu and choose a size and option then go to step 4 Note Many application settings override the printer s page setup options Always verify settings to get the results you expect If you need more information about print options click the button Select Stylus Pro 3800 Note If your application has margin settings make s...

Page 51: ...ront prints with 0 12 in 3 0 mm left and right margins and 0 79 in 20 mm top and bottom margins If your paper size is not listed select Manage Custom Sizes to create a custom paper size You see a window like this one Click double click Untitled give your paper size a name and define its size and margins Then click OK and select the newly created paper size from the Paper Size pop up menu 5 Choose ...

Page 52: ...n you re using Epson media You can also choose advanced settings for more control over your printer and color management options as described on page 55 1 Open the File menu and select Print You see a screen like this one 2 Open the Printer pop up menu and select Stylus Pro 3800 if necessary 3 Select Print Settings from the pop up menu You see a screen like this one Select Stylus Pro 3800 sp3800Gu...

Page 53: ...drawings or other non photographic images 6 Set the Mode option as follows Select Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments If a Quality Speed slider appears in the Mode box set it according to the priorities of your print job You can choose one of the mode settings shown at the left EPSON Vivid produces vivid blue...

Page 54: ...ine 1440dpi SuperPhoto 2880dpi 9 Choose any of the following advanced options High Speed for fast bidirectional printing For higher quality make sure this option is not selected Finest Detail for sharper edges on vector based data including text graphics and line art Flip Horizontal for printing a mirror image of your file Use with backlight film Continue with the instructions in the next section ...

Page 55: ... modes and three Gamma settings Click the arrow next to Advanced Settings to specify individual values for Brightness Contrast Saturation and CMY inks ColorSync for mapping colors to your printer s profile In most cases you will get better results by applying color management in your application rather than in the printer driver If you choose this setting you can choose ColorSync from the pop up m...

Page 56: ...ime per Print Head Pass lets you print with non Epson media and avoid smearing the ink You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page Paper Feed Adjustment helps reduce banding Choose a lower value if you see white lines on your prints or a higher value if you see dark lines Paper Thickness helps reduce vertical banding and creates a sharper image ...

Page 57: ...lect Expansion from the pop up menu You see a screen like this one 2 If necessary adjust the Expansion slider to choose the Min Mid or Max setting The Min setting retains the entire image in your print but there may be a small white border on the edges of the print Max expands the image to ensure that there are no unprinted edges but the edges of the image may be cropped sp3800Guide book Page 57 M...

Page 58: ... correct select Save As from the Presets pop up menu You see the following screen 3 Type a name for your custom preset and click OK 4 When you re ready to print click the Print button See page 61 for instructions on monitoring your print job Note If you check each pop up menu go through them carefully from top to bottom Avoid cycling through them repeatedly or you may lose your settings Caution Do...

Page 59: ... black and white prints This mode is only available when printing on select media types 1 Select Print Settings from the pop up menu You see a screen like this one 2 Choose the Media Type setting for the paper you loaded in the printer 3 Choose Advanced B W Photo as the Color setting 4 Uncheck High Speed for the best image quality Note If you are printing from Photoshop make sure you turn off Phot...

Page 60: ...ange the entire tonal scale of your black and white output While Darker is the default setting you may see better results if you choose Dark Brightness adjusts the overall lightness and darkness of your image Contrast adjusts the difference between the light and dark areas of your image Shadow and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image ...

Page 61: ... the edge of the wheel the more color you will add to your black and white print Managing Print Jobs After you click Print you can monitor the progress of your print job 1 Click the icon for your printer in the Dock You see a screen like this one 2 From here you can monitor the progress of your print job or do one of the following Click the print job then click Delete to cancel the job Click the p...

Page 62: ...d maintenance cartridge You can also run maintenance utilities from this screen See pages 84 to 88 for instructions 1 Open the Applications folder and double click EPSON Printer Utility2 2 Select Stylus Pro 3800 and click OK You see the Epson Printer Utility2 screen 3 Click the EPSON StatusMonitor icon sp3800Guide book Page 62 Monday January 29 2007 11 08 AM ...

Page 63: ...in the printer and maintenance cartridge and displays a screen like this one 4 For information on individual cartridges click a cartridge icon 5 To recheck the ink levels click the Update button 6 To close the Status Monitor click OK sp3800Guide book Page 63 Monday January 29 2007 11 08 AM ...

Page 64: ...3 64 64 Printing with Epson Drivers for Macintosh sp3800Guide book Page 64 Monday January 29 2007 11 08 AM ...

Page 65: ...and software or you can have them created by a color specialist Make sure any profiles you want to use are located in the correct folder for your operating system When you install the Epson printer driver the included profiles are automatically copied to the right folder This chapter includes the following information Choosing basic print settings Choosing paper and layout settings Choosing advanc...

Page 66: ...click Print You see the Print window 3 Make sure your printer is selected then click the Properties button Or if you see a Setup Printer or Options button click it instead and click Properties on the next screen You see a screen like this one 4 Select the Media Type that corresponds to the paper you are printing on If you are using a color managed workflow make sure you choose media type and resol...

Page 67: ...priate printing adjustments If a Quality Speed slider appears in the Mode box set it according to the priorities of your print job You can choose one of the mode settings shown at the left EPSON Vivid produces vivid blue and green tones in printouts Because this setting reproduces blue and green tones that cannot be displayed by your monitor your printouts may differ from the screen images Charts ...

Page 68: ...Options You can select a variety of settings for margins orientation sizing your image and double sided printing Follow the instructions below to select paper settings Choosing Paper Options 1 On the Printing Preferences window click the Paper tab You see a window like this one 2 Select the paper source you re using Sheet Manual Rear or Manual Front from the Paper Source list Note Many application...

Page 69: ... be a small white border on the edges of the print The Max setting expands the image to ensure that there are no unprinted edges but the edges of the image may be cropped Retain Size prints your image at the size you specify in your application You need to size your image slightly larger than the paper if you want to print without borders 5 Select the correct Copies and Orientation settings as nec...

Page 70: ...ndow like this one 2 Click Reduce Enlarge to have the driver resize your image You can select Fit to Page and select the paper size you loaded in the Output Paper Size list Or select Custom and enter a percentage to scale your image 3 If you are enlarging your image beyond the limits of your application program click Optimize Enlargement The driver will increase the image size up to 400 and decrea...

Page 71: ... printer driver as described below If necessary you can also control the ink density by using the paper configuration settings as described on page 72 1 Access your printer driver and select your basic options as described beginning on page 66 2 Click Custom then click the Advanced button that appears You see a window like this one 3 If necessary you can change your Media Type and Color settings T...

Page 72: ...Enhance allows you to correct noise and other problems common to digital camera images or choose special tone and effect settings Off No Color Adjustment to disable color management in the printer driver Choose this setting when using a color managed workflow in Photoshop or other software applications ICM to adjust colors based on the printer s ICC profile using the Image Color Matching system an...

Page 73: ...ng Choose a lower value if you see white lines on your prints or a higher value if you see dark lines Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper Platen Gap lets you fine tune the setting for unusually thick or thin paper When you re finished selecting Paper Configuration settings click OK 9 Click Save Settings if you wan...

Page 74: ...ng and color management technology to create stunning black and white prints This mode is only available when printing on select media types 1 On the Main tab choose the Media Type setting for the paper you loaded in the printer 2 Choose Advanced B W Photo as the Color setting Note If you are printing from Photoshop make sure you turn off Photoshop s color management when using Advanced Black and ...

Page 75: ...tire tonal scale of your black and white output While Darker is the default setting you may see better results if you choose Dark Brightness adjusts the overall lightness and darkness of your image Contrast adjusts the difference between the light and dark areas of your image Shadow and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image Max Optical...

Page 76: ...ies that let you check on your print jobs and cancel pause or restart them The Progress Meter opens each time you send a print job Status Monitor 3 which appears on the taskbar when you print lets you check the printer s status and monitor print jobs Managing Prints Using the Progress Meter After you send a print job the Progress Meter window appears You can use the buttons to cancel pause or resu...

Page 77: ... limitations when you print large images 1 Do one of the following Windows XP Click Start and select Printers and Faxes Right click your printer icon and select Printing Preferences Windows 2000 Click Start point to Settings then select Printers Right click your printer icon and select Properties Document Defaults or Printing Preferences 2 Click the Utility tab then click the Speed Progress button...

Page 78: ...ecause the RAW format requires fewer resources printing is faster and you can avoid certain problems such as insufficient memory or disk space Page Rendering Mode speeds printing by rendering the entire page Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing Printing will take longer to start Coarse Rendering allows you to override the length...

Page 79: ...on to use After you enable the shortcut you can simply double click the icon to open the Status Monitor 3 window or right click it then select Monitoring Preferences in the pop up menu 7 Select Allow monitoring of shared printers if your printer is shared and you want to let other users monitor it 8 Click OK to save your settings 9 Click OK to close the Speed Progress window and return to the Util...

Page 80: ...4 80 80 Printing with Epson Drivers for Windows sp3800Guide book Page 80 Monday January 29 2007 11 08 AM ...

Page 81: ...artridge adjusting the date and time adjusting the LCD contrast Replacing the maintenance cartridge Cleaning the printer Transporting or storing the printer Uninstalling and reinstalling printer software Updating the printer firmware In addition to the features described in this chapter you can also use the printer s menu system to fine tune a variety of printer settings For more information see t...

Page 82: ...he status of various printer parts Follow these steps to print the status check sheet 1 Make sure paper is loaded in the printer 2 Press the Menu r button and then d to highlight TEST PRINT 3 Press r then d to select STATUS SHEET 4 Press r to select PRINT 5 Press the Enter button to start printing The service life for each ink cartridge and the maintenance cartridge is indicated as follows E F E F...

Page 83: ...d to select MAINTENANCE CART then press r You see how much capacity remains in the cartridge When done press l To check the total amount of ink used in milliliters press d to select USAGE COUNT then press r When done press l You can clear this setting with the CLEAR USAGE COUNT option To check job history press d to select JOB HISTORY then press r For the last 10 print jobs saved in the printer yo...

Page 84: ... one of the following to access the printer utilities Macintosh Open the Applications folder and double click Epson Printer Utility2 Select Stylus Pro 3800 and click OK Windows XP Click Start and select Control Panel Double click Printers and Faxes Right click your printer icon and select Printing Preferences Click the Utility tab Windows 2000 Click Start point to Settings then select Printers Rig...

Page 85: ...cessary 5 Examine the nozzle check pattern to make sure it has no gaps or lines If the printout looks okay as shown below you re done Click Finish If you see any gaps as shown below click Clean to clean the print head and follow the on screen instructions 6 If the nozzles do not clear after a few cleaning cycles run a Power Cleaning Cycle as described in the next section Note You must use at least...

Page 86: ...red B ink light is not on or flashing 3 Press the Menu r button 4 Press d until MAINTENANCE is highlighted then press r 5 Press d to select POWER CLEANING then press r 6 Press the Enter button to start the power cleaning 7 When cleaning is finished and the P Power light stops flashing print the nozzle check again to confirm that the head is clean For effective cleaning always run a nozzle check be...

Page 87: ...a good idea to run a nozzle check before aligning the print head see page 84 This ensures that the print head alignment patterns print correctly Follow these steps to align the print head using the control panel 1 Make sure the printer is turned on Then load one of the following types of paper Epson Premium Glossy Photo Paper Epson Premium Photo Paper Glossy Epson Premium Luster Photo Paper Epson ...

Page 88: ...ing this process If you want to verify or fine tune the alignment process you can perform a manual head alignment See your on screen User s Guide for instructions Replacing Ink Cartridges Before you begin a large print job you should check your ink levels If one of your cartridges is low you can replace it before you start Or you can wait until the ink cartridge needs to be replaced and then conti...

Page 89: ...n ca Canadian sales Before you start make sure the printer is turned on Then follow these steps to replace an ink cartridge 1 Note the color of the cartridge whose icon and abbreviation is on or flashing This is the cartridge you need to replace Cartridge Product code Photo Black T580100 Cyan T580200 Magenta T580300 Yellow T580400 Light Cyan T580500 Light Magenta T580600 Light Black T580700 Matte ...

Page 90: ...RTRIDGE appears on the printer s LCD press the u Ink cover open button to unlock the ink cover If the light is flashing and the LCD message is INK LOW you need to hold down the button for 3 seconds to unlock the ink cover 3 Lift the ink cover sp3800Guide book Page 90 Monday January 29 2007 11 08 AM ...

Page 91: ...e the replacement ink cartridge is the correct color and then remove it from its package WARNING Do not shake the expended cartridge or ink may leak out If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush them immediately with water Caution Do not touch the green chip on the top of the cartridge Doing so may prevent normal operation and printing sp3800...

Page 92: ...has a protection system to prevent improper cartridge insertion If you cannot insert the ink cartridge easily or if you see the message INK CARTRIDGE ERROR on the LCD panel the type of cartridge may be incorrect Check the package and product code If the B ink light remains on the ink cartridge may not be installed correctly Remove the ink cartridge and then reinsert it as described above Arrow mar...

Page 93: ...ntenance Tasks In addition to running a power cleaning cycle you can use the Maintenance menu to switch between Matte Black and Photo Black set the printer s date and time and adjust the contrast on the LCD screen The printer also provides a maintenance mode which lets you change the printer s defaults and run special procedures sp3800Guide book Page 93 Monday January 29 2007 11 08 AM ...

Page 94: ...Ultra Premium Presentation Paper Matte and Epson Velvet Fine Art Paper Generally you should switch black ink cartridges only if you plan to run a large number of print jobs in the new mode Since it takes several minutes to switch and consumes some ink you shouldn t switch cartridges more often than necessary Changing the black ink cartridge also consumes color ink so you need to make sure that all...

Page 95: ... set each item in the date and time displayed in the following format MM DD YY HH MM 5 Press Cancel when you finish Adjusting the LCD Contrast Follow these steps to change the LCD contrast 1 Press the Menu r button 2 Press d until MAINTENANCE is highlighted then press r 3 Press d to select CONTRAST ADJUSTMENT then press r 4 Use u or d to increase or reduce the screen contrast 5 Press Cancel when y...

Page 96: ...change the language displayed on the LCD panel select LANGUAGE and press r Press d until you see the language you want then press Enter to select it Press l to return to the menu or Cancel to exit To change the units of measurement select UNIT and press r Select METRIC or FEET INCH and then press Enter to select it Press l to return to the menu or Cancel to exit To return all control panel setting...

Page 97: ... also check its status using the printer s menus see page 83 or by printing a nozzle check sheet see page 84 Replacement cartridges are available from Epson product code T582000 You can purchase replacement items for your printer from an authorized Epson reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca C...

Page 98: ... Grasp the handle of the maintenance cartridge then push it up while gently pulling it toward you WARNING If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water sp3800Guide book Page 98 Monday January 29 2007 11 08 AM ...

Page 99: ...cartridge into the printer as far as it will go 7 Close the maintenance cartridge cover 8 Turn the printer back on Caution Be careful not to tilt the used cartridge or spill ink from it when removing it Hold it upright at all times and dispose of it carefully Caution Do not touch the green chip on the side of the maintenance cartridge This may prevent normal operation sp3800Guide book Page 99 Mond...

Page 100: ... of a printout is soiled carefully clean the plastic ribs using a soft lint free cloth wiping in the direction of the arrows If the problem still occurs clean the area using a soft lint free dampened cloth Then wipe the inside of the printer dry with a dry lint free soft cloth WARNING Be careful not to touch the gears inside the printer Caution To avoid damaging the components as well as the case ...

Page 101: ...ng the original box and packing materials If you do not have these items contact Epson to request them Otherwise the printer may be damaged beyond repair Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to setting it up for the first time See the Start Here sheet for instructions Keep in mind that the first time you start printing after m...

Page 102: ...all the printer software Windows 1 Do one of the following Windows XP Click Start then Control Panel Windows 2000 Click Start Settings and Control Panel 2 Double click Add Remove Programs Click Epson Printer Software in the program list then select your printer icon 3 Click the Change Remove or Add Remove button and follow the on screen instructions 4 If you want to reinstall your printer software...

Page 103: ...rsion for Macintosh or Windows and follow the instructions on the screen then continue with the instructions below to update the firmware Updating the Firmware 1 Double click the firmware file to extract it 2 Double click the EPSON LFP Remote Panel icon on your desktop You see a window like this one Note Although the illustrations in this section show Macintosh screens the procedure is the same in...

Page 104: ...ck the Firmware Updater icon You see a window like this one 4 Make sure your printer is on its LCD is set to Ready and it is connected to your computer Then choose Stylus Pro 3800 in the Printer list sp3800Guide book Page 104 Monday January 29 2007 11 08 AM ...

Page 105: ...6 If the firmware version of the file is newer click Update to start the firmware update process If it is the same you don t need to update it 7 When the update is complete close the Firmware Updater window and the LFP Remote Panel window Caution Don t turn off the printer while the firmware is updating sp3800Guide book Page 105 Monday January 29 2007 11 08 AM ...

Page 106: ...5 106 106 Maintaining and Transporting the Printer sp3800Guide book Page 106 Monday January 29 2007 11 08 AM ...

Page 107: ...t common problems check the messages on the control panel See page 108 for more information If you re using the Epson printer driver and Status Monitor utility check your software for error messages See Chapter 4 or 5 for more information To determine whether the problem is caused by the printer itself disconnect the printer from your computer and run a nozzle check from the control panel See page...

Page 108: ...ssage appears on the LCD and the lights on the control panel come on or flash The following table lists the messages in alphabetical order and includes instructions for correcting the problem LCD Power button Cancel button Ink light Paper feed d button Paper light Menu r button Ink and maintenance cartridge status Ink cover open u button Back l button Power light Enter button sp3800Guide book Page...

Page 109: ...er is loaded Remove the thick paper COMMAND ERROR CHECK DRIVER SETTINGS Damaged data was sent to the printer or the data has an incorrect command Stop printing and press the Cancel button for 3 seconds The installed printer driver is not correct for the printer Stop printing and press the Cancel button for 3 seconds Then make sure that the installed printer driver is correct for the printer FRONT ...

Page 110: ...ng Ink Cartridges on page 88 INK CARTRIDGE ERROR REPLACE CARTRIDGE There is a problem with one of the ink cartridges It may be installed in the wrong slot Remove the ink cartridge and reinstall it correctly If this message appears after reinstalling the ink cartridge replace it See Replacing Ink Cartridges on page 88 INK CARTRIDGE NON GENUINE CARTRIDGE MAY NOT PERFORM AT OPTIMUM CONTINUE YES NO Th...

Page 111: ...nance cartridge is almost full You need to replace the maintenance cartridge soon with a new one See Replacing the Maintenance Cartridge on page 97 MAINTENANCE REQUEST NNNN A part used in the printer has nearly reached the end of its life NNNN shows the product code for the part Note the code and contact Epson See Where To Get Help on page 12 MAINTENANCE PLEASE USE GENUINE EPSON CARTRIDGES A non g...

Page 112: ...mmed Remove the jammed paper See Paper Feed or Paper Jam Problems on page 121 for details PAPER REMOVE REMOVE PAPER FROM THE REAR You need to remove the paper from the rear manual feed slot Remove the paper from the rear feed slot PAPER SENSOR ERROR PRESS THE BUTTON LOAD THE CORRECT PAPER The loaded paper is not the same as the paper type selected for the Automatic Head Alignment Press the Cancel ...

Page 113: ...ut Options on page 68 for Windows PAPER SIZE ERROR LOAD THE CORRECT SIZE PAPER The size of paper you loaded is not correct for the document image you are printing Remove the paper and load media that is the correct size for what you are printing PAPER SKEW PRESS THE DOWN BUTTON LOAD PAPER CORRECTLY The paper is not loaded straight Press the d Paper feed button and then load the paper straight If y...

Page 114: ...anel as described on page 87 Turn off High Speed in your Advanced settings Make sure the Media Type setting in the printer software is correct for the media you re printing on Make sure the printable side of your media is loaded face up Choose a higher resolution such as SuperPhoto 2880dpi If you re using a third party RIP and non Epson media see if the RIP provides a method for adjusting the pape...

Page 115: ... Use the Paper Feed Adjustment to eliminate banding see page 46 Reduce the value for white lines or increase it for overlapping dark lines If you ve created a custom paper configuration be sure to return the setting to STANDARD when you re done using it See page 47 Your print has gaps or appears faint Make sure the Media Type setting in the printer software is correct for the media you re printing...

Page 116: ... menu You can also select Color Controls in the Advanced menu and adjust the color brightness and other settings For Macintosh select Color Controls in the Printer Color Management section in the Print window See Choosing Color Management and Paper Configuration Options on page 55 Your print appears blurry or smeared Make sure the Media Type setting in the printer software is correct for the media...

Page 117: ...edia you re printing on If you re printing on non Epson media you may need to adjust the paper thickness setting or drying time See page 44 If you re printing on thick paper the platen gap setting may be too narrow Use the printer s menu system to change the setting to WIDE or WIDER See page 44 for instructions Problem Solution Problem Solution The printer stops printing unexpectedly If the P Powe...

Page 118: ...select Set As Default Then close the window Macintosh Make sure the Stylus Pro 3800 printer driver is correctly added to the Printer Setup Utility The printer port setting doesn t match the printer connection port Windows Windows XP Click Start Control Panel Printers and Other Hardware Printers and Faxes Right click EPSON Stylus Pro 3800 and select Properties Click the Ports tab and make sure your...

Page 119: ...ed incorrectly Follow the instructions in Chapter 2 to reload the paper Your image is inverted Turn off the Flip Horizontal setting in your printer software See page 54 Macintosh or page 72 Windows for instructions Blank paper is printed Make sure your software is installed correctly and the printer is selected in your application Make sure the Paper Size setting in your printer software is correc...

Page 120: ... in the printer software are correct Make sure the platen gap setting is correct for the paper or media you re printing on See page 44 for more information If you re not using Epson media make sure you use a paper configuration to adjust for the paper s thickness and drying time see page 47 Printing is too slow Turn on High Speed in your Advanced settings Choose a lower resolution in your printer ...

Page 121: ...vironment that is within the printer s operational temperature range see page 126 Make sure the paper is not damp Store unused paper in its original package Make sure the paper is not too thick or too thin Make sure no foreign objects are inside the printer Check the Media Type setting in the printer software and make sure it is correct for the type of paper you are using Make sure the platen gap ...

Page 122: ...from the auto sheet feeder 1 Turn off the printer 2 Carefully remove the jammed paper from the output tray If necessary open the top cover and remove any jammed paper from the area shown below sp3800Guide book Page 122 Monday January 29 2007 11 08 AM ...

Page 123: ...rom the front manual feed slot 1 Turn off the printer 2 If necessary press the d Paper feed button to eject the sheet 3 Remove the jammed paper from the front or back of the printer Front Back sp3800Guide book Page 123 Monday January 29 2007 11 08 AM ...

Page 124: ... a paper jam from the rear manual feed slot 1 Make sure the printer is turned on 2 Press the d Paper feed button to feed the paper backward 3 Remove the jammed paper from the back sp3800Guide book Page 124 Monday January 29 2007 11 08 AM ...

Page 125: ...ght Magenta Yellow Character mode Character pitch Printing column 10 characters per inch 167 Raster graphic mode Horizontal resolution Printable width Available dots 360 dpi 17 39 inches 441 8 mm 6262 720 dpi 17 39 inches 441 8 mm 12524 1440 dpi 17 39 inches 441 8 mm 25047 2880 dpi 17 39 inches 441 8 mm 50094 Resolution Maximum 2880 1440 dpi Print direction Bidirectional Control code ESC P Raster ...

Page 126: ...35 and 45 RH 5 to 85 RH Specification Description Input voltage range 90 V to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 to 61 Hz Rated current 0 6 A at 120 V 0 3 A at 220 V Power consumption Approx 25 W or less ISO 10561 letter pattern 5 W or less in low power mode 0 3 W or less in power off mode Specification Covers closed Covers open Height 10 28 inches 257 mm 22 8 inches ...

Page 127: ...hes 5 7 inches 5 5 8 5 inches 8 10 inches A4 8 3 11 7 inches Letter 8 5 11 inches Legal 8 5 14 inches 10 12 inches B4 JB4 10 1 14 2 inches 11 14 inches 30 40 cm 11 8 15 7 inches A3 11 7 16 5 inches US B 11 17 inches Super A3 B 13 19 inches B3 JB3 14 2 20 3 inches 16 20 inches 40 60 cm 15 7 23 6 inches A2 16 5 23 4 inches US C 17 22 inches Weight range 17 lb bond up to 24 lb posterboard sp3800Guide...

Page 128: ...oblems switch to a higher grade of paper Do not use curled folded or deckle edge paper Printable Area Default cut sheet margins are 0 12 inch 3 mm top right and left and 0 56 inch 15 mm bottom The borderless printing feature allows edge to edge printing on some media Ink Cartridges Cartridge life 2 years from production date if unopened within 6 months after opening package at 77 F 25 C Temperatur...

Page 129: ...ng 60 75 ColorSync settings 55 Component life checking 82 to 83 Configuration options Windows 77 to 79 Contrast setting 60 75 Control Panel 108 Control panel aligning print head 87 to 88 buttons 108 changing language 96 changing measurement units 96 cleaning print head 86 component life checking 82 to 83 illustration 108 ink levels checking 82 to 83 88 lights 108 to 113 messages 108 to 113 monitor...

Page 130: ...ent menu 87 to 88 Height of printer 126 Help Epson 12 High Speed Copies setting Windows 78 High Speed setting Macintosh 54 Windows 72 Highlight Point Shift setting 61 76 Highlight Tonality setting 60 75 Humidity requirements 126 I ICM setting 72 Ink lightfastness 128 maintenance cartridge 82 to 83 monitoring level 62 to 63 76 Ink cartridges checking status 82 to 83 88 ordering 89 replacing 88 to 9...

Page 131: ... Memory requirements 10 Monitoring printer control panel 108 to 113 Macintosh 61 62 to 63 Windows 76 to 79 Motors checking status 82 to 83 Moving printer 101 N Network setup control panel 16 to 17 Macintosh 17 to 21 Windows 22 to 28 O Optimize Enlargement setting 70 Optional equipment 11 P Page Rendering Mode setting 78 Page setup options Macintosh 50 to 51 Paper configuration settings 72 to 73 11...

Page 132: ... check 82 to 83 storing 101 total print volume 83 transporting 101 turning off 13 Printer menus Custom Paper 45 to 47 Head Alignment 87 to 88 Maintenance 86 Printer Status 83 Test Print 82 Problems banding 114 blank paper 119 blurry prints 116 cable 118 119 color 119 diagnosing 107 faint prints 115 garbled characters 119 ghosting 115 graininess 115 inverted image 119 margin 119 misalignment 114 mi...

Page 133: ...oting 107 to 124 U UltraChromeK3 ink cartridges 89 Uninstalling software 102 Unit ID number 12 Usage count 83 USB cable requirements 10 User defined paper size 69 Utility menu Macintosh 62 Windows 84 W Waste ink 97 to 99 Waste ink system 82 to 83 Width of printer 126 Windows Advanced Black and White mode 74 to 76 advanced print options 71 to 73 basic print options 66 to 68 borderless printing 69 c...

Page 134: ... 134 134 Index sp3800Guide book Page 134 Monday January 29 2007 11 08 AM ...