Resetting the Printer
In many cases, you can recover from a problem, such as a print
overrun or a memory overflow, by briefly pressing the reset
button at the rear of the printer. This clears the error so the
printer can resume printing.
You can also reset the printer to clear its memory of any print
jobs currently in memory and to return to the factory defaults.
To reset the printer, hold down the reset button at the back of
the printer for five seconds. Be aware that your software
settings override the default settings.
General Problems
This section describes some general problems you may
encounter and gives some suggestions on how to avoid them.
Preventing paper feed and paper jam problems
If you have frequent paper feed or paper jam problems, use this
checklist of corrective measures:
Use a higher-quality paper that is not too thin or rough.
Some types of paper require single-sheet feeding. See
“Paper Handling” in Chapter 1.
Be sure to pull the paper release lever toward the front of
the printer before installing paper. After paper is installed,
push the lever back.
Always remove any paper remaining in the paper tray
before you load paper. Do not add more paper when paper
is already loaded.
Fan the stack of paper and then tap it on the edge to align it
before loading.
3-2 Troubleshooting
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