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Your Software Isn’t Working Correctly

If the application program does not start,
check that you are following the correct
procedure for starting the program, and
that it is installed correctly.

If the program is running, see the online
help to assist you in diagnosing the
problem.

If you have entered a command that you
want to stop, press 

Ctrl Alt Del 

and follow

the instructions on the screen.

If none of these solutions solves your
software problem, contact the software
manufacturer for technical support.

Your Infrared Port Isn’t Communicating

Make sure you have the infrared utility
software running and check the software
utility’s communications indicator to see
if the port is active. The IrDA device polls
for data until it finds another IrDA signal.

Check that there is no obstruction
between the ActionNote IrDA port and
the receiving device’s IrDA port. There
must be a clear line of sight between the

two communicating ports.

7-18 

Troubleshooting

Summary of Contents for ActionNote 900 Series

Page 1: ......

Page 2: ...sion of Epson America Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notice TRADEMARKS EPSON is a registered trademark of Seiko Epson Corporation ActionNote ActionPoint an...

Page 3: ...lugged into the wall outlet does not exceed 15 Amps Except as specifically explained in this User s Guide do not attempt to service the computer yourself Unplug the computer and refer servicing to qualified service personnel if the power cord or plug is damaged if liquid has entered the computer if the computer has been dropped or the cabinet damaged or if the computer does not operate normally or...

Page 4: ...ches sur ce cordon n est pas supérieure à la capacité du cordon Sassurer aussi que cette intensité ne dépasse jamais la somme de 15 ampères pour l ensemble des apparells branchés sur la prise secteur Sauf dans les cas spécifiques expliqués dons ce manuel de l usager ne pas essayer d entretenir ou de réparer l ordinateur soi même Débrancher l ordinateur et contacter un technicien qualifié dans les ...

Page 5: ...ls nicht überschreitet Stellen Sie ferner sicher daß der Gesamtwert aller an die Wandsteckdose angeschlossenen Geräte 15 Ampere nicht überschreitet Führen Sie keine Wartungsarbeiten am Computer durch die über das im Benutzerhandbuch beschriebene Ausmaß hinausgehen Ziehen Sie den Computer heraus und rufen Sie qualifiziertes Wartungspersonal wenn eine der folgenden Bedingungen auftritt Das Netzkabel...

Page 6: ...circuit different from that to which the receiver is connected Consult an experienced radio TV technician for help WARNING The connection of a nonshielded equipment interface cable to this equipment will invalidate the FCC Certification of thisdevice and may cause interference levels that exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and...

Page 7: ...About ActionPoint 1 8 Using the Keyboard 1 9 Using the Fn Key 1 9 Using the Embedded Numeric Keypad 1 10 Creating Software Diskettes 1 10 2 Powering the Computer Using the Power Adapter 2 1 Using the Battery 2 2 Recharging the Battery 2 3 Replacing the Battery 2 3 Using Power Management 2 5 Low Battery Protection 2 6 Using Energy Wisely 2 8 3 Getting to Work Using Passwords 3 1 Entering a Password...

Page 8: ...eplacing the Keyboard Upgrading Your Memory Removing a Memory Module Installing a Memory Module 6 Customizing Your Computer Customizing Your ActionPoint Customizing Computer Settings Starting Setup Changing the Settings Customizing Power Management Using Instant On and Saving to Disk Using Password Security Setting a Password Deleting or Changing a Password Using Video Drivers and Utilities Using ...

Page 9: ...7 11 A PC Card Isn t Working 7 12 The ActionPoint Isn t Working Correctly 7 14 An External Monitor Is Blank 7 15 An External Pointing Device Doesn t Work 7 15 Your Printer Isn t Working 7 17 The Memory Count Is Incorrect 7 17 Your Software Isn t Working Correctly 7 17 Your Infrared Port Isn t Communicating 7 18 A Specifications CPU and Memory Controllers Interfaces Keyboard ActionPoint Touchpad Vo...

Page 10: ...ing the Built in Ports B 6 Using an External Monitor B 6 Using an External Keyboard Mouse or Other Pointing Device B 7 Using the International AC Power Adapter B 8 Using the Automobile Adapter B 10 Using a Security Lock B 11 Using the Battery HyperCharger Conditioner B 12 Using the CD ROM Drive B 15 Connecting the CD ROM Drive B 15 Index iv ...

Page 11: ...rite important information about your ActionNote on the inside back cover Before you start take a look at the ActionNote Adventure and fill out the attached registration card If you haven t chosen an operating system yet please see the instruction sheet Choosing Your Operating System If you have questions this manual or the online version should provide you with answers Read the troubleshooting in...

Page 12: ...n Powering Your Computer Your computer is shipped with a charged battery and is ready to use when you take it out of the box However to keep your battery charged use the AC power adapter to connect your computer to an electrical outlet whenever possible For more information see Chapter 2 Powering the Computer 1 2 Getting Started ...

Page 13: ...nited States you have the international AC power adapter See Using the International AC Power Adapter in Appendix B of the online manual for more information Follow these steps to connect the AC power adapter 1 Plug the connector into the DC in port on the back of the computer 2 Flip the adapter s two prongs out of their compartment then plug the adapter into an electrical outlet Getting Started 1...

Page 14: ...and Off The on off button is beneath the screen on your right Press the button to turn on the computer As the computer starts it does a complete self test of its circuits and drives To turn the computer off press and hold the button for two seconds Be sure to save your work before you turn off the computer Checking the Indicator Lights The indicator lights above the keyboard give you information a...

Page 15: ...to increase the contrast or to the left to decrease it On dual scan screens only slide the brightness control to the right to lighten the screen or to the left to darken it On active matrix screens it isn t necessary to adjust the contrast Unless you need a bright screen you can extend battery life and save energy by making it dimmer 1 6 Getting Started ...

Page 16: ...ust its response To move the cursor slide your finger along the ActionPoint touchpad The cursor moves only when your finger touches the pad To click gently tap the touchpad once or quickly press and release the left touchpad button To select and move an item click and drag double tap on the touchpad and then slide your finger across it You can also hold down the left touchpad button while sliding ...

Page 17: ...lents Touchpad movements Mouse ActionPoint Click Tap Double click Double tap Drag Click and drag Slide Double tap slide Select Right mouse button Tap Right touchpad button Learning More About ActionPoint For information about changing the speed and sensitivity of your touchpad see Customizing Your ActionPoint in Chapter 6 You can also access the online help in the ActionPoint Configuration utility...

Page 18: ...ou can also use the operating system to reassign the layout of your keyboard See your operating system documentation Using the Fn Key To use special functions hold down the Fn key and then press the second key A key s special function is labeled in blue Fn key functions Key Label Function Fn F8 Set Up Displays the Power Management screen Fn F9 Invert Toggles between normal and reverse video passiv...

Page 19: ...ss Fn plus the key With Num Lock off you can enter a number or symbol on the numeric keypad by pressing Fn plus the key Creating Software Diskettes Your computer came with software installed the program diskettes are not included However you may need the diskettes to set up a new printer or re install a program You have utilities that let you create these diskettes See the instruction sheet Choosi...

Page 20: ...an outlet especially when you are using a PC card Check the charge indicator light to monitor charging status when you use the adapter Battery charging status Light Status Orange Battery is charging normally Green Battery is fully charged Flashing orange Battery is not installed properly or is damaged try reinstalling it If you plan to use the computer in countries other than the U S or Canada you...

Page 21: ...e NiMH battery can provide between 4 and 6 hours of power when you use your computer s power management features How long the battery lasts depends on how you use the computer It consumes more power when you do the following Use a bright screen display Access the drives often Use a PC card Your operating system may provide ways to view your battery s status and additional power management features...

Page 22: ...g its end Try letting it discharge completely then recharge it You can also use the optional external battery charger to recondition the battery Replacing the Battery If you have additional batteries keep them fully charged so you can replace your battery when it runs low This is especially useful when you re traveling CAUTION Use only the NiMH batterypack designed for the ActionNote 900 series co...

Page 23: ...ies Follow these steps to replace the battery 1 2 3 4 Save any open files and close your applications Shut down or exit Windows Press the on off button Close the screen and turn the computer over CAUTION To avoid a short do not touch the battery contacts with metal objects Press the battery release lever then lift the battery up and out of the case 2 4 Powering the Computer ...

Page 24: ...in use as described in the following table Power saving modes Mode System idle system standby Description CPU clock speed reduced CPU clock speed further reduced screen backlight turned off hard disk drive and other components in low power state system suspend CPU clock stopped screen and hard disk drive turned off and other components suspended The screen diskette drive hard disk drive and ports ...

Page 25: ...he system may appear to be inactive when it is performing one of these tasks Check this possibility before pressing Suspend Resume With a fully charged battery the computer can remain in Suspend mode for several hours without losing data To resume activity press the Suspend Resume button again Low Battery Protection The ActionNote s power management features protect your data when the battery runs...

Page 26: ...ery power reaches a minimum level With this configuration the memory contents are saved on the hard disk drive and protected indefinitely To resume activity where you left off after saving to disk replace your battery and press the on off button Your ActionNote also provides a similar Instant On feature When you set up your computer to use Instant On you can press the Suspend Resume button to save...

Page 27: ...en using a printer and external monitor check to see if they are Energy Star compliant If not turn them off when you re not using them Use the print preview option in your software before you print something You ll be able to catch formatting errors before you commit them to paper If you have an electronic mail system available to you send E mail rather than memos Not only is this faster but you l...

Page 28: ...heft Your ActionNote offers two types of passwords a Setup password that controls access to the Setup utility and a System password that controls access to your computer For details on setting both types of passwords see Setting a Password in Chapter 6 NOTE The passwords described here are not related to the password you may set through your operating system Getting to Work 3 1 ...

Page 29: ...en does not display the characters you type If you type the password incorrectly the computer repeats the password prompt Try typing the password again The computer allows you three tries to enter it correctly If you don t enter a System password correctly the system locks up Turn off the computer wait 30 seconds and try again If you don t enter a Setup password correctly the computer loads the op...

Page 30: ...hutter leading into the drive Slide it all the way into the drive To remove the diskette make sure the diskette drive light is off Then press the release button and pull out the diskette CAUTION Never remove a diskette or reset or turn off the computer while the diskette drive is being accessed you could lose data Also be sure to remove the diskette before you turn off the computer Getting to Work...

Page 31: ...ork time without a break can cause repetitive motion strain on your hands and arms Follow these suggestions to relieve strain Your ActionNote is ergonomically designed with a palm rest and embedded ActionPoint touchpad Try to take advantage of these while you re working If you do a lot of typing avoid wrist strain by resting your forearms on an arm rest or other surface while you type Keep your fi...

Page 32: ...do not subject them to extreme heat or cold To prevent damage to the LCD do not place external devices on top of the computer even when it is closed When you are not using the serial parallel video ports or the PC card slots keep their covers closed to prevent damage to the pins in the ports Be sure you turn off the computer before you connect devices other than PC cards that support hot swapping ...

Page 33: ...n it is copying data to or from the hard disk drive the indicator light is on Never remove the hard disk drive when the computer is on After turning the power off wait 20 seconds before moving the computer This allows the disks in the drive to stop spinning and the read write heads to lock in place Although the hard disk drive is very reliable be sure to back up your files regularly 4 2 Caring for...

Page 34: ...ur computer well within that range to prevent damage to the computer If you will not be using your ActionNote for a while store it in a dry place protected from dust and moisture The ActionNote can tolerate storage temperatures from 4 to 140 Fahrenheit or 20 to 60 Centigrade Also if temperatures change more quickly than 5 Centigrade per hour it may damage your hard disk drive or screen CAUTION Whe...

Page 35: ...ment Use a soft lint free cloth to clean the ActionPoint If you need something stronger lightly moisten the cloth with glass cleaner Do not spray the cleaner directly onto the ActionPoint and make sure its surface is completely dry before you use it Cleaning the Diskette Drive It s a good idea to clean the diskette drive occasionally The drive heads are exposed to magnetic contaminants in the air ...

Page 36: ...ve just follow the instructions below You won t need any tools Your ActionNote supports EPSON qualified IDE hard disk drives with a 2 5 inch form factor and a maximum height of 19 mm Contact the EPSON Connection or your dealer to find out about the latest upgrade options CAUTION Before you replace your hard disk drive be sure to make backup copies of all your files andprograms Upgrading Internal C...

Page 37: ...mputer and disconnect any external devices or cables 2 Close the LCD screen and turn the computer over 3 Press the latch away from the hard disk drive cover and slide the cover back slightly Then lift the cover off as shown 5 2 Upgrading Internal Components ...

Page 38: ...e two metal tabs to disconnect the drive and remove it from the case 5 If you need to disconnect the connector card hold it by the edges and pull it away from the drive as shown below Upgrading internal Components 5 3 ...

Page 39: ...ector card Align the holes in the card with the group of 44 pins on the right side of the drive connector Make sure the connector does not cover the group of four pins on the left side of the drive connector 2 When the holes and pins are properly aligned carefully push the card straight onto the pins pressing firmly on the card until it is in place 5 4 Upgrading Internal Components ...

Page 40: ...h it is installed above a black foam spacer If you are going to install a 19 mm drive remove the spacer from the compartment before you perform step 3 3 Insert the drive and card into the drive compartment aligning the connector on the card with the pins in the compart ment Press down on the metal tabs until the drive is fully seated Upgrading Internal Components 5 5 ...

Page 41: ...system run Setup as described under Customizing Computer Settings in Chapter 6 to make sure the computer recognizes your new drive 6 Then create a 26MB partition on the drive See your operating system documentation for instructions After you install the operating system run PHDISK to configure the partition See Using Instant On and Saving to Disk in Chapter 6 for more information 5 6 Upgrading Int...

Page 42: ...low these steps to remove the keyboard 1 Turn off the computer and disconnect the AC power adapter 2 Disconnect any attached external devices and cables 3 Open the screen as wide as you can 4 Remove the plastic caps on both sides of the case below the screen Use a small screwdriver to pry each cap loose and then slide it off as shown Upgrading Internal Components 5 7 ...

Page 43: ...river to gently pry up the plastic strip above the keyboard You can pry in the center as shown here or in front of the left and right hinges 6 Lift up the strip and remove it from the case 5 8 Upgrading Internal Components ...

Page 44: ...to the illustrations in the previous section as you follow these steps 1 Carefully lift up the keyboard and position it over the case 2 Hold the keyboard at a 45 angle and align it so that the clips on the bottom edge fit into the case 3 Gently lower the top of the keyboard until it is securely in place You should not have to force it Make sure the flat cables are not caught under the edge of the ...

Page 45: ...push it back until it snaps into place The strip fits tightly but should not obstruct the function keys 5 Slide the plastic caps over the screws on each side of the case and snap them into position Make sure you use the correct cap for the left or right side they do not slide into place on the wrong side After you have replaced the keyboard check that the keys operate smoothly If any of the keys s...

Page 46: ...y module is delicate and needs careful handling If you don t fee confident installing it yourself ask your Authorized EPSON Servicer for assistance Removing a Memory Module Your computer may have a memory module installed If you want to replace it with a higher capacity module follow the steps below to remove the original memory module If it doesn t have a module installed see the next section Ins...

Page 47: ...ew memory module Installing a Memory Module Follow these steps to install the new memory module CAUTION Computer memory modules are sensitive to static electricity Ground yourself by touching a metal surface before you touch the memory module Keep it safe inside its anti static packaging until you are ready to install it Remain as stationary as possible while you install it 5 12 Upgrading Internal...

Page 48: ... until it clicks into place 3 Press down on the module until it snaps into the retaining clips on the sides 4 Replace the keyboard as described in the previous section 5 Run Setup as described under Customizing Computer Settings in Chapter 6 to make sure your computer recognizes the new memory When you turn on the computer it will warn you of a memory size mismatch Upgrading Internal Components 5 ...

Page 49: ...e utility in Windows 95 Then use the table below to change your settings ActionPoint configuration panels Panel Pointer settings Features Color and size Pointer growth Pointer tails Description Lets you choose from nine pointers in three color schemes and three sizes When enabled medium or large pointers grow to the selected size while moving and shrink back to a small size while at rest When enab...

Page 50: ...Set buttons Adjusts thedirection of the cursor Lets you swap left and right buttons Shortcuts settings Autojumps Sets the pointer to jump to a predefined location whenever a dialog box opens Hotspots Sets the pointer to jump to a predefined location when you press a key combination Custom Lets you assign key assignments combinations to predefined keyboard and mouse actions Touchpad settings Edge m...

Page 51: ...s at the MS DOS prompt CD SYNTOUCH INSTALL Customizing Computer Settings Setup configures your ActionNote and stores the settings in the computer s CMOS ROM read only memory Because this area of memory is backed up by a battery it is not erased when you turn off or reset the computer The current configuration is probably fine for most of your needs However you may need to run Setup when you upgrad...

Page 52: ...t the computer and try again Changing the Settings When the computer starts Setup you see the Page 1 screen which displays your computer s memory configuration in addition to other settings you can change Base memory plus extended memory is total system memory Use the right left down and up arrow keys to move the cursor from option to option Once you have highlighted an option you want to change p...

Page 53: ... type of drive automatically detected installed or allows you to define the type User None CPU Speed Fast Sets the processor speed Slow Quick Boot Disabled Enabled Boot Drive C A A C Lets you skip non essential diagnostic tests at startup Sets the drive from which the operating system will be loaded at startup Password Security Disabled Enabled Setup System See Using Password Security below Applie...

Page 54: ...etting Description Lets you enable power management at all times or disable it completely Lets you disable the Idle mode Lets you disable or set the period or inactivity before the Standby mode takes effect Lets you disable or set the period of inactivity following Standby before Suspend Lets you disable or set the period of inactivity before the hard disk drive turns off Lets you disable or set t...

Page 55: ...r the IR 3E8h device or serial port 2 on the 2E8h replicator Disabled Parallel 278h Assigns the parallel port address Port 378h 3BCh Disabled Audio 220h Identifies the address setting 230h the audio card uses 240h 250h Disabled Audio IRQ 5 Identifies the IRQ setting the 7 audio card uses 9 10 Pointing Enabled Lets you disable the built in Device Disabled touchpad in case you connect a serial mouse...

Page 56: ...turns to Setup F 6 Exits Setup without saving your settings I Customizing Power Management In addition to the timeout options listed above you can also press one of the following function keys to your timeout options Function key Description F2 Selects Maximum Performance mode maximizes system performance in all power management states but allows some features to power down F3 Selects Maximum Batt...

Page 57: ...ures work see Using Power Management in Chapter 2 Using Instant On and Saving to Disk The LOW Battery option in Setup allows you to select suspend or Save to HDD which perform the following functions Mode Suspend Description The computer continues to use a very small amount of power If you select Suspend ad leave your system suspended the battery eventually runs down and your data will be lost Sav...

Page 58: ...a storage is reduced The PHDISK program formats the partition on your hard disk drive After you run this program you can use the Save to Disk and Instant On functions available on the Power Management screen These options take effect immediately You might need to run this utility again if you change the memory size Run the PHDISK utility program by typing the following commands at the DOS prompt C...

Page 59: ...PSON Connection for assistance You can set two types of passwords for your computer a system password and a Setup password If you set a system password the computer prompts you to enter it each time you turn on or reset your computer If you set a Setup password the computer prompts you to enter it each time you press F8 to run Setup Follow the instructions in the next sections to set delete or cha...

Page 60: ...sword again and press Enter If you enter an incorrect password you must start the process over again Keep trying until you have entered the password correctly twice in a row Press any key to continue The Password option setting is enabled You can now highlight the Security option and select SETUP which applies the password to the Setup program You can also select SYSTEM If you select SYSTEM you ar...

Page 61: ...u see only squares on the screen 4 Press Enter 5 If you are deleting your password press the I key The Password option setting is changed to Disabled If you are changing your password type the new password You see only squares displayed on the screen 6 Press Enter 7 Type the password again and press Enter 8 Press any key to continue Customizing Your Computer 6 13 ...

Page 62: ...our operating system s video display or control panel utility If you select a higher resolution for your LCD screen your display is larger than the screen itself As you move your cursor up and down and from side to side the screen pans to show the en tire display NOTE Your ActionNote is configured to display in standard VGA resolution on your screen or an external monitor You can toggle between th...

Page 63: ...se prerecorded music voice or other sounds on your computer Use the built in microphone or plug in an external microphone to record your own sounds Use the volume control knob to adjust the sound level You can connect headphones external speakers or an amplifier to the audio output jack for public or private sound production Your system also includes a driver and software These programs and utilit...

Page 64: ...from your hard disk drive The Audio Clip Library provides a variety of music phrases and other sounds and lets you add your own sound files Additional sound applications are included with your ActionNote For more information about the audio software use the Help utility available with each application The following table contains the configuration settings for your audio card Audio card configurat...

Page 65: ...nNote and other notebooks and desktop PCs printers fax machines network nodes and personal digital assistants PDAs To transfer data you must have another IrDA compliant device and run IrDA software such as Puma TranXit This software is provided with your ActionNote IrDA devices constantly poll for data and establish a communications link if they are within each other s line of sight The technology...

Page 66: ...IrDA device indicates when the units are communicating See the Puma TranXit online help for more information 6 18 Customizing Your Computer ...

Page 67: ...ustomer support and service through a network of Authorized EPSON Customer Care Centers EPSON also provides the following services when you dial 800 922 8911 Technical information on the installation configuration and operation of EPSON products Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center Customer relations EPSON technical information library fax service P...

Page 68: ...customer support and service If you need help with any software application program you are using see the documentation for that program for technical support information Electronic Support Services If you have a modem the fastest way to access helpful tips specifications drivers application notes and bulletins for EPSON products is through the online services below NOTE To access electronic suppo...

Page 69: ...erica Forum EPSON also maintains the Epson America Forum on CompuServe If you have questions about your EPSON product this is a good place to get them answered Your computer includes the CompuServe WinCIM Information Manager installed on your hard disk drive and a free trial subscription to CompuServe s services and forums The brochure that comes with your ActionNote describes all the CompuServe s...

Page 70: ...nNote System BIOS version displayed during startup System configuration details of Setup settings Operating system and version number Hardware configuration connections to external devices memory size upgrades and so on Names and version numbers of software you re using Any error message displayed Once you gather this information write it down at the back of this manual to keep it handy whenever y...

Page 71: ...r is serious the error message remains on the screen and the computer locks up If this happens contact your Authorized EPSON Servicer or the EPSON Connection Troubleshooting Your ActionNote If you have trouble with your ActionNote look through the headings in this chapter to see if the problem ls covered Then follow the suggestions to see if you can solve the problem If your computer is still not ...

Page 72: ...ed incorrectly Check the Power light If it is flashing green it means the battery is too low to power the computer Make sure the brightness and contrast controls are not turned down If an external monitor is connected make sure it s turned on If you replaced your hard disk drive make sure you installed it correctly If you are using the battery remove it and reinstall it If you are using an AC powe...

Page 73: ...t be fully charged Recharge this battery until it reaches its maximum capacity When the charge light is flashing orange the battery may not be installed properly Try removing and reinstalling it Connect the AC power adapter to the computer and plug the adapter into an electrical outlet You may not have used the battery in a long time three months or more and you may need to recharge it When you fi...

Page 74: ... power If the outlet is working there may be something wrong with your AC power adapter The LCD Screen Is Blank Use the brightness and contrast controls to adjust the screen display See Adjusting the Screen Controls in Chapter 1 You may have switched your display to external monitor mode Press Fn F10 until you see the display on your LCD screen Make sure the default display selected in Setup and t...

Page 75: ...ey to restore the display See Wing Power Management in Chapter 2 The Computer Locks Up Some operations take longer than others to perform Wait a few minutes to see if the computer returns to normal operation The computer may be in Standby or Suspend mode Press any key or the Suspend Resume button to resume activity Try pressing the Num Lock key If the Num Lock light does not come on the computer i...

Page 76: ...ke sure the Num Lock and Caps Lock keys are in the same state as when you created the password If you have forgotten your password call the EPSON Connection for assistance You Can t Access Data on a Diskette I Remove the diskette and insert it again making sure the label is facing up I Make sure the diskette is either 720KB or 1 44MB I If the write protect switch is set and you are trying to save ...

Page 77: ... Isn t Working Try reading from or writing to the diskette in another computer s drive if you have access to one Try cleaning the diskette drive heads See Cleaning the Diskette Drive in Chapter 4 If the drive is making loud or unusual noises contact your Authorized EPSON Servicer or the EPSON Connection You Can t Access Files on the Hard Disk Drive If you have set a timeout for the hard disk in Se...

Page 78: ... on your computer support PCMCIA version 2 1 or earlier and accept up to two Type I or II cards or one Type III card If you aren t sure your card is compatible call the EPSON Connection or your Authorized EPSON Servicer for the latest information about tested cards Like a diskette a new PC RAM or hard disk card may need to be formatted initialized before you can use it See the documentation that c...

Page 79: ...see Using PC Cards in Appendix B of the online manual You may need to restart your computer and select the appropriate option at the PCMCIA driver prompt Then try your PC card operation again When you resume from Suspend to Disk mode in Windows 3 11 your PCMCIA drivers may not be reloaded or reinitialized Exit any application programs you are using and restart your computer then if necessary selec...

Page 80: ...evice connected to the mouse port the touchpad is automatically disabled If you want to use the touchpad turn the computer off and then on and touch the ActionPoint first Make sure the touchpad drivers are loaded and the ActionPoint is configured the way you want See Customizing Your ActionPoint in Chapter 6 for more information If you install another pointing device and then want to return to the...

Page 81: ...st of the monitor screen Check that the monitor s power cable is securely connected to the monitor and to an electrical outlet Make sure the monitor is set for the correct input and can support the video mode you have selected See your monitor manual for more information You may have switched your display to LCD mode Press Fn F10 until you see the display on your external monitor If the monitor st...

Page 82: ... rather than the mouse port however you must disable the touchpad with the Setup program See Changing the Settings in Chapter 6 for instructions If you have disabled the pointing device in Setup make sure your new pointing device driver is installed and loaded See the documentation that came with your device for instructions Make sure you connected the device to the external keyboard mouse port or...

Page 83: ...facturer Your Printer Isn t Working If you have just connected the printer check that it has power and is properly connected to the computer If you have a serial printer or if you have problems feeding paper check the printer manual for the correct DIP switch settings and settings for serial operation Check the settings in your software to make sure the correct port is selected The Memory Count Is...

Page 84: ...ns on the screen If none of these solutions solves your software problem contact the software manufacturer for technical support Your Infrared Port Isn t Communicating Make sure you have the infrared utility software running and check the software utility s communications indicator to see if the port is active The IrDA device polls for data until it finds another IrDA signal Check that there is no...

Page 85: ...ing IrDA ports are within three feet of each other and are positioned at an angle of 30 or less Check that the IrDA port s COM assignment is correct The default setting is COM2 Check that the Serial Port 2 options are set to IR and to the correct address Troubleshooting 7 19 ...

Page 86: ...ory expansion module l28KB Flash memory device containing the system and video BIOS and Setup program code The BIOS is shadowed in DRAM for faster access 1MB DRAM supports resolutions up to 640 by 480 in 256 colors on LCD and up to 1024 by 768 in 256 colors or 800 by 600 in 64K colors on external monitor 16KB internal write back unified data instruction cache 256KB external cache both can be enabl...

Page 87: ...troller for one Internal 3 5 inch diskette drive supports 720KB and 1 44MB formats Hard disk Super I O controller has interface for one internal hard disk drive automatically recognizes and configures drives that support the IDE or Enhanced IDE interface PCMCIA Built In Vadem VG 468 controller for two stacked slots supports two Type I or II cards or one Type III PCMCIA version 2 01 and JEIDA 4 1 c...

Page 88: ...tem start up Serial RS 232C 16CSSOC compatible programmable asynchronous 9 pin D sub male connector External keyboard mouse Auto sensing 6 pin mini DIN connector for a PS 2 type external keyboard keypad or pointing device Infrared IrDA compliant interface up to 115 2 kbits second up to a distance of 1 meter 3 3 feet within a 30 degree viewing angle The IrDA Interface can be set up to use COM1 3F8h...

Page 89: ...r ActionPortT M Replicator Security Connector for security cable Keyboard 85 keys 101 key keyboard compatible embedded numeric keypad Fn key for hot key commands ActionPoint Touchpad Built In pointing device with two buttons compatible with PS 2 mouse driver software can be disabled with Setup Volume Control Knob adjusts sound of internal speaker and audio card output A 4 Specifications ...

Page 90: ...skette drive 720KB or 1 44MB format supports lower power consumption LCD Screen Active area diagonal measurement 10 4 inches Setup Program Stored in ROM accessible by pressing F8 at system startup includes power management utilities Software See the Software Support icon in the About Your ActionNote folder or group for the latest information about the software Included with your system and install...

Page 91: ...t AC I International AC power adapter power adapter AC connection 2 folding 6 ft 1 8 meter connectors cable DC cable 6 ft 1 8 meters 6 ft 1 8 meters Input voltage 100 VAC to 100 VAC to 240 VAC 240 VAC 50 60 Hz 50 60 Hz 19 VDC 19 VDC 1 23 Amp 1 5 Amp maximum maximum Input frequency Output voltage Length Width Height Weight 3 4 inches 86 mm 2 2 inches 56 mm 1 1 inches 28 mm 7 8 oz 220 g 4 7 inches 1...

Page 92: ...ensing 5 to 95 Altitude 200 to 12 000 ft 200 to 30 000 ft 67 to 4 000 m 67 to 9 000 m Acoustical noise 35 dB at 1 meter N A maximum CAUTION When traveling by airplane take the computer into the passenger compartment as carry on luggage to prevent it from being stored in an unpressurized storage compartment Physical Dimensions Dimensions Depth U S 8 8 in Metric 220 mm Width Height 11 7 in 292 mm 1 ...

Page 93: ...o card recorder 6 15 recording control 6 16 settings 6 16 sound formats 6 15 using 6 15 6 16 Audio specifications A 4 Automobile adapter B 10 B Backing up files 4 2 Battery charging 1 4 2 3 checking status 1 4 conditioning B 12 B 14 configuration 2 7 conserving power 1 6 2 2 2 5 external charger 2 3 2 4 B 12 indicator light 1 5 2 1 losing power 2 3 low power protection 2 6 operating in Suspend mod...

Page 94: ...4 4 Clicking see Touchpad Clock A 1 CompuServe 7 3 Computer caring for 4 1 connecting ActionPort replicator B 4 dimensions A 7 environmental requirements A 7 identifying 7 4 moving 4 3 opening 1 2 precautions 4 1 4 3 problems 7 6 7 18 product code 7 4 self test 1 4 serial number 7 4 specifications A 1 A 7 storage 4 3 traveling 4 3 troubleshooting 7 1 7 18 turning off 4 1 Configuration touchpad 6 1...

Page 95: ... 5 problems accessing 7 10 specifications A 5 Diskettes inserting 3 3 size 3 3 software 1 10 E Energy Star 2 8 Energy conserving 1 6 2 2 2 5 2 8 Environmental requirements A 7 EPSON 800 922 8911 services 7 1 Accessories 7 2 bulletin board 7 2 Customer Care Centers 7 1 electronic support services 7 2 parts 7 2 EPSON Connection 1 1 Ergonomics 3 4 Error messages 7 5 External devices connecting B 6 B ...

Page 96: ...0 precautions 4 2 problems 7 11 removing 5 2 replacing 5 4 specifications A 5 timeout 2 5 upgrading 5 1 5 6 I Idle mode 2 5 Indicator lights 1 4 1 5 Infrared IR Interface A 3 port 6 17 6 18 Instant On feature 2 7 5 6 6 9 6 10 Interface audio Input output A 4 external keyboard mouse A 3 external VGA A 3 infrared A 3 parallel A 3 serial A 3 speaker A 3 International AC adapter using B 8 IrDA standar...

Page 97: ...d 1 10 L LCD screen cleaning 4 4 drivers and utilities 6 14 precautions 4 1 resolution 6 14 specifications A 5 Low Battery option 6 9 M Mass storage A 5 Memory capacity 5 11 module 5 11 problems 7 17 specifications A 1 upgrading 5 11 5 13 Moisture touchpad sensitivity 4 4 Monitor see Video Mouse connecting B 7 problems 7 15 7 16 N NiMH battery 2 3 Num Lock indicator light 1 5 key 1 10 Index 5 ...

Page 98: ...setup 6 11 system 6 11 types 3 1 6 11 using 3 1 3 2 PC card controller A 2 indicator light 1 5 problems 7 12 using B 1 PCMCIA see PC card PHDISK utility 5 6 5 11 6 10 Pointer settings 6 1 6 3 Pointing device external problems 7 15 7 16 using B 6 B 8 Ports B 6 B 8 enabling 6 7 Power automobile adapter B 10 conserving 1 6 2 5 2 7 2 8 consumption with battery 2 2 external charger B 12 function keys 6...

Page 99: ...rs 2 2 Power management Instant On 2 7 low battery protection 2 7 low power modes 2 5 Save to Disk 2 7 Precautions diskette drive 4 4 hard disk 4 2 touchpad 4 4 when traveling 4 3 Printer enabling port 6 7 Printer problems 7 17 Problems computer 7 6 7 10 diskette drive 7 10 external monitor 7 15 hard disk 7 11 keys sticking 5 10 memory 7 17 password 7 10 PC card 7 12 printer 7 17 software 7 17 tou...

Page 100: ...erial port enabling 6 7 Setup password 6 12 Software diskettes 1 10 problems 7 17 Sound see Audio card Speaker A 3 Standby mode 2 5 Strain avoiding 3 4 Suspend mode 2 5 Suspend Resume function 26 2 7 6 10 Switches contrast and brightness 1 6 T Temperature ranges 4 3 Touchpad cleaning 4 4 clicking 1 7 compatibility 1 7 configuring 6 1 6 3 mouse equivalents 1 7 problems 7 14 selecting an item 1 7 sp...

Page 101: ...n and off 1 4 Typing avoiding strain 3 4 U Upgrading hard disk drive 5 1 5 6 V Video A 5 controller A 2 drivers and utilities 6 14 RAM A 1 resolution 6 14 Volume control A 4 W WAV sound format 6 15 Wrist rest 3 4 Index 9 ...

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