Epson ActionTower 3000 Computer, User Manual

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Page 2: ...chanical photocopying recording or otherwise without the prior written permission of Epson America Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notice TRADEMARKS EPSON i...

Page 3: ...ged into the extension cord does not exceed the cord s ampere rating Also make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes l Except as specifically explained in this User s Guide do not attempt to service the computer yourself Adjust only those controls that are covered by the operating instructions l Unplug the computer and refer servicing to qualified se...

Page 4: ...ordon d alimentation de l ordinateur n est pas abîmé ni effiloché l Dans le cas où on utilise un cordon de rallonge avec l ordinateur s assurer que l intensité en ampères requise pour tous les appareils branchés sur ce cordon ne soit pas supérieure à la capacité du cordon S assurer aussi que cette intensté ne dépasse jamais la somme de 15 amperes pour l ensemble des appareils l Sauf dans les cas s...

Page 5: ...circuit different from that to which the receiver is connected Consult an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels that exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain a...

Page 6: ... 1 2 Connecting System Components 1 4 Connecting the Power Cord 1 5 Turning Your System On and Off 1 5 Running the SETUP Program 1 7 Starting the SETUP Program 1 8 The System Setup Option 1 10 The Fixed Disk Setup Option 1 11 The Advanced System Setup Option 1 12 Setting the Boot Options 1 14 The System Security and Anti Virus Options 1 15 Using the Green PC Features 1 18 The System Summary Option...

Page 7: ...an Option Card 3 15 Removing an Option Card 3 18 Adding Video Memory 3 18 Installing External Cache 3 21 installing the External Cache Chips 3 22 Upgrading the Microprocessor 3 24 Replacing the Processor Chip 3 25 Post installation Procedures 3 27 Chapter 4 Installing and Removing Drives Removing Mounting Frames 4 3 Installing a Drive in the Front Internal Drive Bay 4 4 Removing a Drive From the F...

Page 8: ...Option Card Problems 5 12 Memory Module Problems 5 13 Controller Problems 5 14 External Cache Problems 5 14 Appendix A Specifications CPU and Memory A 1 Controllers A 3 lnterfaces A 3 Mass Storage A 4 Keyboard A 5 Mouse A 5 SETUP Program A 5 Physical Characteristics A 6 Power Supply A 6 Option Slot Power Limits A 6 Environmental Requirements A 7 Video Resolutions and Colors A 7 Hard Disk Drive Typ...

Page 9: ...Hardware Interrupts A 13 System Memory Map A 14 System I O Address Map A 14 Connector Pin Assignments A 16 Glossary I n d e x viii ...

Page 10: ...le to 64MB System and video BIOS shadow RAM 8KB of internal cache integrated into the microprocessor and support for up to 256KB of optional external cache on the main system board Integrated high speed local bus SVGA video interface 512KB expandable to 1MB or 1MB of on board video memory Video resolutions up to 1280 x 1024 in 16 colors with 1MB of VRAM True Color support in the 640 x 480 resoluti...

Page 11: ...on cards You can use the option slots to enhance your system with extra functions such as a modem card a network controller card or additional interface ports The shadow RAM feature allows your system to speed up processing by moving the system and video BIOS into the RAM area of memory Video The local bus SVGA video interface provides data transfer at the full speed of the processor rather than a...

Page 12: ...andby mode because it isn t receiving video signals from your computer Screens on noncompliant monitors go blank but do not enter a low power standby mode VGA Drivers Your computer comes with VGA drivers and utilities for use with the integrated video interface With these drivers you can take advantage of the extended VGA features such as higher resolutions and 132 column text mode when you run po...

Page 13: ...system to 1MB which allows you to use higher resolutions with more colors Your system supports a variety of microprocessors including 5 Volt 3 3 Volt 3 45 Volt and 3 6 Volt processors see Chapter 3 for more information You can increase the external cache memory size to 64KB 128KB or 256KB by installing cache SRAM chips on the main system board allowing you to access data faster and improve overall...

Page 14: ...dures resetting the computer using the Green PC features and changing the processor speed Chapter 3 describes how to remove and replace the computer s cover change jumper settings and install optional equipment such as option cards and memory modules Chapter 4 explains how to install and remove drives Chapter 5 contains troubleshooting tips Appendix A lists the specifications of your computer At t...

Page 15: ... Care Center Customer Relations EPSON technical information library fax service Product literature on current and new products You can purchase accessories manuals or parts for EPSON products from EPSON Accessories at 800 873 7766 U S sales only In Canada call 800 GO EPSON for sales locations When you call for technical assistance be ready to identify your system and its configuration and provide ...

Page 16: ...r of CompuServe you are eligible for a free introductory membership as an owner of an EPSON product This membership entitles you to An introductory 15 credit on CompuServe Your own user ID and password A complimentary subscription to CompuServe Magazine CompuServe s monthly publication To take advantage of this offer call 800 845 8199 in the United States and Canada and ask for representative 529 ...

Page 17: ...following information Unpacking your computer Setting the voltage selector switch Connecting system components Turning the computer on and off Running the SETUP program Post SETUP procedures Unpacking Your Computer When you unpack your system make sure you have the items shown below setting Up Your system 1 1 ...

Page 18: ...this switch to 110 VAC or 220 VAC EPSON ships the computer with the voltage selector switch set to 110 VAC This setting is appropriate for line source voltages between 100 and 120 VAC and is generally the appropriate setting to select if you plan to use your computer in North America South America or Japan If you plan to operate the computer in the United Kingdom Europe or some South American coun...

Page 19: ...o the appropriate setting for the electrical power source in your location or you will seriously damage your system To change the voltage selector switch setting slide the switch to the right to select 220 VAC or to the left to select 110 VAC voltage selector switch Setting Up Your System 1 3 ...

Page 20: ...m as you connect the keyboard monitor printer and other devices caution Although the connectors and ports for the mouse and keyboard are physically identical they cannot be used interchangeably Be sure to plug the mouse connector into the MOUSE port or you may damage your system 1 4 setting Up Your system ...

Page 21: ...lug the cord into the computer before plugging it into the wall outlet 2 Plug the other end of the power cord into an appropriate grounded electrical outlet After you connect the components of your system you are ready to turn on the power Turning Your System On and Off Before you turn on your system be sure to read the Important Safety Instructions at the beginning of this manual caution If there...

Page 22: ...few seconds the computer performs its power on diagnostics This is a series of checks the computer runs each time you turn it on to make sure everything is working correctly If necessary use the controls on your monitor to adjust the brightness and contrast until you can easily see the characters on the screen 1 6 setting up Your system ...

Page 23: ...puter so you can verify or update the configuration information You also may need to run SETUP again later if you change your configuration SETUP lets you verify or change the following System settings such as date time diskette drive type s and video display type Automatic or manual selection of hard disk drive s Automatic or manual selection of advanced hardware features for optimizing system pe...

Page 24: ...UP In SETUP you can disable this message if desired Press F2 to run SETUP This message is only on the screen for a few seconds If you missed it restart the computer and try again If the system detects an error in your configuration you hear two beeps and see an error message followed by this message Press F1 to resume F2 to Setup Press F2 to run SETUP SETUP displays the Main Menu From this menu yo...

Page 25: ...he option currently selected F5 or Selects the previous value F6 or or Spacebar Selects the next value F9 Loads the factory default values for the SETUP options on the current screen F10 Ignores any changes you have made on the current screen Enter Selection the current option or value Esc or Alt X Returns to the previous screen Whenever you are in SETUP the bottom of the screen lists the keys you...

Page 26: ...ted your monitor to the computer s built in VGA port select EGA VGA If you connected a monitor that doesn t support VGA to a video adapter card installed in your system select either the CGA 80 X 25 or the Monochrome option Also make sure you disabled the onboard VGA controller by setting jumpers J14 and J15 to the Off position See Chapter 3 for instructions Checking system memory When you boot yo...

Page 27: ... and fills in the remaining fields on the screen If you are using an older drive or a preformatted drive it may not support the auto sensing feature If you press Enter when the Autotype Fixed Disk option is highlighted and the drive parameters do not match your drive check Appendix A to see if your drive s parameters are included in the hard disk drive table If not you need to define your own driv...

Page 28: ...anner or a parallel port network adapter to your parallel port be sure to select Advanced chipset Control so you can change the operation of the parallel port to PS2 mode for bidirectional operation See page 1 13 for more information Configuring cache memory The system can configure your Memory Cache options or you can manually set them If you installed external cache enabling cache memory improve...

Page 29: ...specific blocks the ROM located in these blocks is copied to the shadow area Configuring chipset registers The system can set your Advanced Chipset Control options or you can manually change the values in the chipset registers setting these values correctly increases your system performance however setting them incorrectly may cause your system to malfunction or shut down Be sure to set the Auto C...

Page 30: ... an operating system the computer tries to load it from drive A If you select C only the computer tries to load the operating system from drive C only Setting the floppy seek option If you set the Disk drive boot sequence option to C only you can disable the Floppy seek option so the system does not try to access the diskette drive at startup Disabling the Floppy seek option decreases the time nee...

Page 31: ...isable this option your system starts up faster You can see the same screen by selecting the System summary option from the Main Menu See page 1 19 The System Security and Anti Virus Options When you select the Security and Anti Virus option from the Main Menu you see the System Security and Anti Virus screen which contains the options described below Entering or changing a password You can define...

Page 32: ...ord Option and press Enter 2 You see a Set Supervisor Password window Type the password you want to use then press Enter You can define a password of up to eight characters 3 Type the same password a second time and press Enter You see a message that your changes have been saved 4 Press the spacebar The Supervisor Password is option is now set to Enabled To set a User password select the Set User ...

Page 33: ...ds are enabled and you have enabled the Password on boot Option If you select Supervisor for this option you can access the diskette drives only if you enter the Supervisor password when you start your system Someone who starts the system with a User password however will see an error message when he or she tries to access the diskette drive If you select User for the Diskette Access option you ca...

Page 34: ...ctions however the system still starts normally Using the Green PC Features The Green PC options allow you to define how the energy saving features of this Energy Star compliant system will work for you The options on the Green PC Features screen allow you to disable the energy saving feature or set timeout periods to put the system and hard disk drive in a low energy standby mode The Inactivity T...

Page 35: ...e period of time you ve indicated Note Some hard disk drives do not support a low power standby mode Also the delay caused by the hard disk drive returning to active mode may cause errors in some applications If you have problems you may want to disable the Fixed Disk Timeout option The System Summary Option When you select the System Summary option from the Main Menu the SETUP program displays a ...

Page 36: ...the ROM values to boot the system and start over Load Values from CMOS Loads the current values stored in CMOS for all SETUP options This ignores any changes you have made using SETUP Save Values Saves the configuration changes to CMOS you have made to CMOS Post SETUP Procedures After you run SETUP for the first time you may need to install the operating system if your computer is not preconfigure...

Page 37: ...lling and using the drivers To read the file on your screen insert Drivers Diskette 1 in drive A type the following and press Enter A README To print the file to your printer type the following and press Enter A READMEP Use the same commands to read or print the README file on Drivers Diskette 2 N o t e If you plan to installl video drivers for Microsoft Windows applications you must install Windo...

Page 38: ...y This section provides some tips for creating a comfortable work environment Use good posture Keep your elbows hips and knees bent at approximately 90 degree angles and keep your wrists as close to horizontal as possible Vary your posture often and take frequent breaks Stand up stretch and move around Use a good chair Make sure your chair supports your lower back A chair with padded armrests lets...

Page 39: ...tor directly in front of you and sit about an arm s length away from it The top of the screen should be slightly below your eye level so you look down at the screen Position the monitor so that no light is reflected from the screen Stopping a Command or Program You may sometimes need to stop a command or program while it is running If you have entered an MS DOS or application program command that ...

Page 40: ...t properly exiting a program you may lose data Also do not remove a diskette or reset or turn off the computer while a diskette drive light is on You could lose data Be sure to remove all diskettes before you turn off the computer To reset the computer press Ctrl Alt Del The screen displays nothing for a moment and then the computer reloads your operating system You can also press the RESET button...

Page 41: ...e paper and storage space too Use recycled paper whenever you can Using Your Green PC Features Your computer places the system the hard disk drive or both into a low power standby mode when the keyboard or mouse has been inactive for the time periods you select in SETUP See Chapter 1 for information on setting these values When your system is in standby mode the Num Lock light on your keyboard fla...

Page 42: ...e When your computer is operating at fast speed the SPEED light on the front panel is on When the computer is operating at slow speed the light is off You should use fast speed for almost everything you do because your programs will work faster However certain application programs have specific timing requirements and can run only at the slower speed See your application software manual to determi...

Page 43: ... can use the commands listed above while you are running a program However if the program uses one of these commands for another function you cannot use it to change the processor speed 2 6 Using Your Computer ...

Page 44: ... cover when you are finished It then describes the following Locating the internal components Changing the jumper settings Installing and removing memory modules Installing and removing option cards Adding video memory Adding cache memory Upgrading the microprocessor Caution Never install options or change jumper settings with the computer turned on or the power cord connected to the computer Once...

Page 45: ...over 1 Turn off the computer and then any external devices 2 Disconnect the computer s power cable from the electrical outlet and from the back panel Also disconnect any cables that are connected to the computer including the keyboard cable 3 Turn the computer around so the back panel is facing you 4 Remove the six screws securing the cover to the back panel as shown below 3 2 Installing and Remov...

Page 46: ...to the computer by touching the metal surface of the back panel WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover If you are not properly grounded you could generate an electric shock that could damage a component when you touch it Installing and Removing Options 3 3 ...

Page 47: ...ables are out of the way so they do not catch on the cover 4 Slide the cover forward until the front edge of the cover fits between the front bezel and the computer case See the illustration on page 3 3 5 Replace the six cover retaining screws 6 Reconnect the computer to the monitor printer keyboard and any other peripheral devices you have Then reconnect the power cable to the back of the compute...

Page 48: ...ating the Internal Components As you follow the instructions in this chapter refer to the following illustration to locate the major components on your main system board Installing and Removing Option 3 5 ...

Page 49: ...nables HDC lDE hard disk drive controller 2 3 Dlsablss HDC IDE hard disk drive controller 1 2 Enables game port J1 2 3 Disables game port J1 J5 1 2 2 3 Assigns the parallel port as LPTl 378h 37Fh Assigns the parallel port as LPT2 278h 27Fh J6 1 2 2 3 Assigns serial port 1 as COM1 3F8h 3FFh Assigns serial port 1 as COM3 3E8h 3EFh J7 1 2 2 3 Assigns serial port 2 as COM2 2F8h 2FFh Assigns serlal por...

Page 50: ...led J11 J13 486DX 484DX2 or DX4 1 2 1 2 3 4 486SX Off 2 3 487SX or Pentium OverDrive 2 3 1 2 3 4 SX2 50 1 2 or Off 2 3 Default setting depends on the type of factory installed microprocessor Microprocessor voltage jumper settings I Microprocessor Voltage J31 J33 3 5 volt 1 2 and 3 4 2 3 3 or 3 45 volt 5 6 and 7 8 1 2 3 6 Volt 5 6and7 8 2 3 1 To determine the voltage of your microprocessor see page...

Page 51: ... 3 2 3 2 3 2 3 If you have no external cache the setting of these jumpers does not matter Setting the Jumpers If you need to change any jumper settings follow these steps 1 Refer to the illustration on page 3 5 to locate the jumpers 2 If the jumper you need to change is blocked by any option cards installed in your computer you need to remove the card s to access the jumper See page 3 18 3 8 Insta...

Page 52: ... on its side so that the system board is horizontal and the components on the board are easy to reach 5 Use needle nose pliers or tweezers to pull the jumper off its pins and gently move it to the desired position or remove it from the computer Caution Be careful not to bend the jumper pins or damage any surrounding components on the main system board 6 Replace the rear internal drive bay bracket ...

Page 53: ... computer up to 64MB There are two SIMM sockets on the main system board and each can contain one SIMM You can use 1MB 2MB 4MB 8MB 16MB and 32MB SIMMs The following table shows the possible SIMM configurations do not install memory in any other configuration The labels on the system board identify the sockets Bank 0 and Bank 1 where you should install SIMMs SIMM configuration 3 10 Installing and R...

Page 54: ...o ensure that they will work properly Use only tin plated 72 pin 32 bit or 36 bit fast page mode SIMMs that operate at an access speed of 80ns nanoseconds or faster Be sure all the SIMMs operate at the same speed Use the correct SIMM configuration to add the amount of memory you want See the table above Your SIMM sockets may not look exactly like the ones in the illustrations If you re not sure ho...

Page 55: ...ve bay bracket to the computer s back panel Then slide the bracket out of the computer and set it aside for now 4 Rest the computer on its side so that the system board is flat and the components are easy to reach 5 Position the first SIMM at an angle over the first empty socket in the bank you are filling as shown in the next illustration The components on the SIMM should face the power supply 3 ...

Page 56: ... the slot Then tilt it upright as shown below guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket If it does not go in smoothly do not force it pull it all the way out and try again Installing and Removing Options 3 13 ...

Page 57: ...move SIMMs from your computer to install different ones for example follow the steps below 1 Remove the rear internal drive bay bracket as described on page 3 12 2 Set the computer on its side 3 Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end as shown below As you pull away the tabs the SIMM falls to the side Remove it from the socket 3 14 l...

Page 58: ...on your card and the system board before deciding which slot to use Make sure that no components are touching or obstructing other cards or cables When you unpack the option card do not touch any of the components on the circuit board or the gold edged connectors Place it gently on top of its original packing material with the component side facing up Keep the packing materials in case you remove ...

Page 59: ...crew securing the option slot cover to the computer as shown below Keep the screw to secure the option card to the computer 2 Slide out the slot cover and set it aside Store it in a safe place in case you remove the option card later 3 16 Installing and Removing Options ...

Page 60: ...ponding guide inside the computer s front panel Once the connectors reach the slot push the card in firmly but carefully to insert it fully You should feel it fit into place If the card does not go in smoothly do not force it pull it all the way out and try again 4 Secure the end of the card to the computer with the retaining screw Installing and Removing Options 3 17 ...

Page 61: ...the empty slot replace the option slot cover and retaining screw Adding Video Memory Your computer comes with 512KB or 1MB of video memory If you have 512KB you can increase your video memory to 1MB by installing four video DRAM DIP Dual Inline Package chips The chips must be 20 pin 256KB chips that operate at a 70ns access speed For the memory to work properly you must install one chip in each em...

Page 62: ...main system board shown on page 3 5 2 If there is an option card in your way remove it See page 3 18 for instructions Caution To avoid generating static electricity and damaging the memory chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them 3 Remove the memory chips from their package and inspec...

Page 63: ... socket 5 Gently press the chip halfway into the socket to make sure it is correctly aligned If the chip does not go in smoothly remove it and try again 6 When the chip is properly positioned push down firmly on both ends to make sure it is well seated 7 Repeat steps 4 through 6 for each of the remaining chips 8 Replace any option cards you removed See page 3 15 for instructions 3 20 Installing an...

Page 64: ... for use in your computer Cache SRAM DIP chip types Manufacturer Part number Manufacturer Part number UMC 8K x 8 UMC164K 20 Cypress 8K x 8 CY78165 15 Toshiba 32K x 8 TC5532K 20 UMC 32K x 8 UM61256AK 15 20 samsung 32K x 8 KM68257BP 15 20 Paradigm 32K x 8 PDM1256S 20 Micron 32K x 8 MT502568 20 NKK 32K x 8 N341256P 20 Winbond 32K x 8 W24257AK 15 I Aster tag AA88128AK 20 For the cache memory to work p...

Page 65: ... 3 18 for instructions caution To avoid generating static electricity and damaging the cache chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them 3 Remove the cache chips from their package and inspect them The pins should point inward at slightly less than a 90 angle If any of the pins are bent ...

Page 66: ...ed push down firmly on both ends to make sure it is well seated 7 Repeat steps 4 through 6 for each of the remaining chips 8 Change jumpers J23 J24 J25 and J26 as described on page 3 8 to match to the amount of cache you installed 9 Replace any option cards you removed See page 3 15 10 Run SETUP to enable the External Cache option and check that the System shadow and Video shadow options are enabl...

Page 67: ...5 Volt or 3 6 Volt SX2 50 processor Intel 5 Volt DX4 75 processor Intel or Cyrix Intel 3 45 Volt Cyrix 5 Volt DX4 100 processor Intel or Cyrix Intel 3 3 Volt Cyrix 5 Volt Pentium OverDrive Intel 5 Volt processor Heat sink Tennmax Trading Corp Heat sink fan assembly Tennmax Trading Corp A heat sink is required for all Cyrix DX and DX2 processors except the DX 33 and for the Intel SX2 50 processor A...

Page 68: ...f there is an option card in the way remove it See page 3 18 for instructions Open the ZIF socket by lifting up the ZIF handle The handle rests under a plastic tab Press the handle down and away from the tab then rotate the handle upward This releases the chip from the socket The illustration on the next page shows this handle in the released position Gently pull the processor chip straight up and...

Page 69: ...pins in the processor chip are directly over the holes in the socket Then gently push the microprocessor straight into the socket pressing evenly on all sides If you are installing a 486 chip rather than a Pentium OverDrive processor you ll see an extra row of holes around the outside of the socket The 486 chip does not occupy the outside row of holes 8 Secure the processor chip by pressing the ZI...

Page 70: ... of processor you installed See the table on page 3 24 for more information Follow the instructions included with the heat sink if you need to install one If the heat sink comes with a fan install it using the instructions that came with the heat sink and fan kit 11 Replace any option cards you removed see page 3 15 12 Run SETUP as described in Chapter 1 to update your computer s configuration wit...

Page 71: ...Drive type and size Four externally accessible bays Two 5 25 inch half height drives or one 525 inch full height drive and two 3 S inch half height drives One front internal bay One 3 5 inch half height or third height drive Two rear internal bays Two 3 5 inch half height or third height or one 3 5 inch full height drive Note The main system board in your computer supports up to two diskette drive...

Page 72: ...a drive from the rear internal drive bay Perform post installation procedures Be sure to check the jumper settings on the hard disk drive before you install it If you have two hard disk drives one must be configured as the master which contains the operating system and the other as the slave A table of jumper settings for high capacity EPSON drives is included in Appendix A Also you may need to kn...

Page 73: ...the drive Follow these steps 1 On your drive there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames If so remove the screws securing them to the mounting frame and remove the guiderail and grounding plate 2 Then remove the two screws securing each mounting frame to the drive and remove the frames Installing and Removing Drives 4 3 ...

Page 74: ...eps to install the drive in your computer 1 Position the drive so its drive and power connectors face the back of the computer and its circuit board is on the bottom 2 Slide the drive into the front internal drive bay as shown below Align the holes in both sides of the drive with the slots in the drive bay Then secure the drive to the bay with the four screws two on each side that came with it 4 4...

Page 75: ...drive ribbon cable to the main system board Locate the ribbon cable shown below it came in the box with your computer The ribbon cable has a red wire running down one side a system board connector at one end and two drive connectors near the other end 4 Locate the hard disk drive connector on the system board as shown below Installing and Removing Drives 4 5 ...

Page 76: ...onnector If you do not correctly align the holes with the pins you could severely damage your system board when you push in the ribbon cable connector 7 Now locate the side of the hard drive connector that contains pin 1 The number 1 or 2 may be stamped on the connector casing or printed on the drive s circuit board to identify the side of the cornnector containing pin 1 If the number does not app...

Page 77: ... lead from the power supply They have multi colored wires and a plastic connector on the end Align the notched comers of the power supply connector and the drive s power connector then push in the connector Note The power supply has two small and three large cables If you need another cable you must use a Y cable which allows you to create two cables from a single cable Most computer accessory sto...

Page 78: ...ibed in Chapter 3 and see page 4 21 for post installation instructions Removing a Drive From the Front Internal Drive Bay Follow these steps to remove a drive from the front internal drive bay 1 Remove the drive and power cables from the back of the drive 4 8 Installing and Removing Drives ...

Page 79: ...e back of the bay If you removed your only IDE hard disk drive remove the hard disk drive ribbon cable from its connector on the main system board If you have finished installing or removing drives replace the computer s cover described in Chapter 3 and see page 4 21 for post installation instructions Installing and Removing Drives 4 9 ...

Page 80: ... drive in an externally accessible drive bay 1 Remove the slot cover from the drive bay you are going to use Reach through the back of the bay and push the slot cover out the front of the bay 2 Position the drive so its drive and power connectors face the back of the computer 4 10 Installing and Removing Drives ...

Page 81: ...ve If you are installing a diskette or tape drive use the appropriate connector on the diskette drive ribbon cable If your drive has a header connector be sure to align pin 1 of the drive connector with the side of the ribbon cable containing the red wire If your drive has a card edge connector align the key way in the ribbon cable connector with the gap in the drive connector If you are installin...

Page 82: ...ector on the end Align the notched comers of the ribbon cable s connector and the drive s power connector then push in the connector 6 If you have finished installing or removing drives replace the computer s cover described in Chapter 3 and see page 421 for post installation instructions 4 12 Installing and Removing Drives ...

Page 83: ...om an External Drive Bay Follow these steps to remove a drive from an externally accessible drive bay 1 Disconnect the drive and power cables from the back of the drive you will remove Installing and Removing Drives 4 13 ...

Page 84: ...e drive out through the front of the bay 3 If you are not installing an externally accessible drive in the open drive bay you need to install a drive slot cover for that bay Push the slot cover into the open bay until the tabs on the cover click into place 4 14 Installing and Removing Drives ...

Page 85: ...eight drives The illustrations in this section show the bracket with its open side facing down but you can also install it with its open side facing up Follow these steps to install a drive in the rear internal drive bay 1 If you already have a drive installed in the rear internal drive bay remove the ribbon cable and power supply cable from the back of the drive so you can remove the drive bracke...

Page 86: ...computer Place the bracket on your work surface as shown in the next illustration Position the drive so that its drive and power connectors face the end of the bracket as shown below Then slide the drive into the appropriate bay in the bracket and secure it with the four screws that came with the drive 4 16 Installing and Removing Drives ...

Page 87: ...to the drives in the rear internal bay first locate pin 1 on each drive s connector The number 1 or 2 may be stamped on the connector casing or printed on the drive s circuit board to identify the side of the connector containing pin 1 If the number does not appear on the connector casing remove the drive and turn it over to check the circuit board Installing and Removing Drives 4 17 ...

Page 88: ...he rear internal bay These cables lead from the power supply and have multi colored wires with a plastic connector on the end Align the notched comers of the power supply connector with the drive s power connector then push in the connector 10 If you have finished installing or removing drives replace the computer s cover described in Chapter 3 and see page 4 21 for post installation instructions ...

Page 89: ...r internal drive bay 1 Remove the drive ribbon cable and power cable from the back of each drive in the rear internal bay 2 If you will be removing your only IDE hard disk drive disconnect the hard disk drive ribbon cable from its connector on the main system board Installing and Removing Drives 4 19 ...

Page 90: ...ing the drive bay bracket to the computer s back panel Then slide the bracket out of the computer 4 Remove the four screws securing the drive to the bracket and slide the drive out of the bracket 4 20 Installing and Removing Drives ...

Page 91: ...nect the drive and power cables to the drive 7 When you are finished installing or removing drives replace the computer s cover described in Chapter 3 and see the next section for post installation instructions Post installation Procedures After you install or remove your drive s and replace the cover on your computer you need to run SETUP to define your new drive configuration See Chapter 1 for i...

Page 92: ...ry a more specific problem is described with possible solutions If the suggestions here do not solve the problem contact your Authorized EPSON Servicer or the EPSON Connection Bee Where to Get Help in the Introduction of this manual for instructions Identifying Your System When you request technical assistance be ready to provide the serial number of your computer its system BIOS version number it...

Page 93: ...e your system s configuration At the MS DOS prompt type VER and press Enter to see the MS DOS version number In Windows applications select About from the Help menu As your software application starts it usually displays a version number on the banner screen Also you can check your software manual At the MS DOS prompt type TYPE C CONFIG SYS and press Enter to see a listing of your CONFIG SYS file ...

Page 94: ...it Make sure the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet The power cord is securefy connected but the computer still does not start Check the electrical outlet for power Turn off your computer and unplug the power cord Plug a lamp into the outlet and turn it on You installed or removed system components and now your computer does not start C...

Page 95: ... of time press Ctrl Alt Del If that doesn t work press the RESET button You may have installed SIMMs with an incorrect access speed Install the correct SIMMs see Chapter 3 Your system may have over heated Make sure you have an adequate heat sink installed on your microprocessor if necessary See Chapter 3 for more information You reset the computer but if still does not respond Try turning the comp...

Page 96: ...ompliant monitors the time they need to return to an active mode Wait a few seconds and try again See The Computer Does Not Respond above The cursor keys on the numeric keypad do not work Properly If the Num Lock light in the upper right corner of the keyboard is lit press NumLock to turn off the function Mouse Problems Your mouse isn t working properly or you see an auxiliary device error message...

Page 97: ... connected to the computer If you installed a display adapter card make sure your monitor type matches the card type Also be sure you set the correct display type in SETUP see Chapter 1 and that the main system board jumpers are set correctly see Chapter 3 If you are running an application program see if you need to set up the program for the type of monitor and display adapter you have Also make ...

Page 98: ...ing the diskette does not solve the problem insert the diskette in another diskette drive of the same type If you can read the diskette in a different drive your drive may be faulty The diskette is the right type but you still see an error Check that the diskette is not write protected preventing the drive from writing to the diskette Make Sure the diskette is formatted See your operating system d...

Page 99: ...er Run the SETUP program and configure your system for the correct type of diskette drive The diskette drive is making loud or unusual noises Contact your Authorized EPSON Servicer or the EPSON C o n n e c t i o n Hard Disk Drive Problems A newly installed hard disk drive is not working properly or its performance is not what you expect Make sure you have installed the drive correctly and check al...

Page 100: ...re data on the hard d k drive If the hard disk drive has been in low power standby mode make sure the drive has had time to achieve its full operating speed before you try to write data to it If your drive was not configured make sure you have partitioned and formatted it correctly for your operating system See your operating system manual for instructions Also make sure your hard disk drive has b...

Page 101: ...ON Servicer or the EPSON Connection Password Problems You have forgotten your password You must discharge your CMOS memory To do this you need to change the setting of jumper J30 to position 3 4 See Chapter 3 for details on changing the jumper setting After you have changed J30 restart your system leave it on for a few seconds then turn it off again This resets the SETUP values to their factory de...

Page 102: ... reading from of writing to the hard disk drive If you have enabled the Fixed Disk Timeout option in SETUP your application may be timing out during the few second delay when the hard disk drive returns to its operating speed after being in standby mode Disable this option in SETUP see Chapter 1 Your application has locked the computer making it unresponsive to keyboard commands Reset the computer...

Page 103: ... the printer manual for the printer s correct DIP switch or control panel settings Also make sure you have the proper drivers installed for your printer and make sure you ve selected the correct printer within your software application Option Card Problems A newly installed option card is not working correctly Make sure the option card is installed correctly and is well seated in its slot Run SETU...

Page 104: ...d in the lowest 16 bit option slot An external device connected to the option card is not working correctly Make sure you are using the proper cable to securelyconnect the device to the card Memory Module Problems The memory count displayed by the power on diagnostics program is incorrect You may have installed the SIMMs incorrectly They may be the wrong type or speed or they may not be inserted a...

Page 105: ...tics program is incorrect You may have installed the external cache chips incorrectly They may be the wrong type or they may not be inserted all the way Also make sure the tag chip you ve installed has a 20ns access speed Also you may not have changed the SETUP program or the jumpers to recognize the new cache Make sure you have set the External cache option to Enabled and set both the System shad...

Page 106: ...ideo signals the computer sends to the monitor time periods selectable in SETUP Fast and slow processor speeds available fast speed is the speed of your processor and slow speed is 8 MHz speed selection through keyboard commands ISA bus speed for all processors is 8 33 MHz local bus video operates at the speed of your processor at fast speed DX2 50 and DX2 66 processors run internally at 50 and 60...

Page 107: ...rd expandable to 1MB using four 20 pin 70ns 256KB DIP chips Shadow RAM Supports shadowing of system and video BIOS ROM into RAM Supports relocation of 256KB of memory from A0000h to BFFFFh and D0000h to EFFFFh to extended memory 8KB of internal cache supports 64KB 128KB or 256KB of external cache using 28 pin 8K x 8 or 32K x 8 20ns DIP chips Math coprocessor built into the microprocessor for DX DX...

Page 108: ... in controller BIOS provides hard disk auto sensing function Interfaces Monitor VGA interface for fixed or multi frequency monitor built into system board low power standby mode for Energy Star compliant monitors 15 pin D shell connector Parallel One standard 8 bit parallel bidirectional interface built into main system board 25 pin D shell connector operation controllable by SETUP option Serial T...

Page 109: ...ccessible by removing game port slot cover on back panel operation selectable by jumper Internal Seven devices total Internal mounts for Three 3 inch wide third height drives or three 3 inch wide half height drives or one full height drive and one third or half height drive Externally accessible mounts for Two 3 inch wide third height drives and two 5 inch wide half height drives Diskette drives 3...

Page 110: ...dependent main typewriter keyboard numeric cursor control keypad four key cursor control keypad 12 function keys Mouse Detachable two button PS 2 compatible SETUP Program Stored in ROM accessible by pressing F2 during boot System security User and Supervisor level passwords available for system boot or diskette access Virus protection Write protection feature for the hard disk drive boot sector pe...

Page 111: ...isted fan cooled 90 to 130 VAC or 180 to 260 VAC switch selectable for 115 VAC and 230 VAC input current 5 VDC at 20 Amps 5 VDC at 0 5 Amp 12 VDC at 8 0 Amps 12 VDC at 0 5 Amp 47 to 60Hz Two to main system board seven to mass storage devices Option Slot Power Limits Maximum current 5 Volts 5 Volts 12 Volt 12 Volts For all slots 12 Amps 0 4 Amp 4 Amps 0 4 Amp l Based on a system containing one hard...

Page 112: ... 600 ft 100 to 100 to 100 to 3 000 m 12 000 m 12 000 m Video Resolutions and Colors Vertical Memory frequencies Resolution requirements Color Hz Remarks 640 x 480 512KB 256 60 72 8 bits pixel 1MB 32K 64K 60 72 16 bits pixel 1MB 16 8M True 60 72 24 bits pixel Color 800 x 600 512KB 256 56 60 72 8 bits pixel 1MB 32K 64K 56 60 72 16 bits pixel 1024 x 768 512KB 16 43 5 60 70 72 4 bits pixel 1MB 256 43 ...

Page 113: ...17 1024 0 ST3123A 4 6 5 940 8 17 615 300 5 49 940 6 17 9 4 0 512 6 170 903 8 4 6 903 0 CP30174E 7 171 332 16 63 332 0 CP30174 8 213 1024 12 3 4 1024 0 ST3243A 9 117 900 15 17 901 0 10 341 768 14 6 2 768 0 ST3390A 11 528 1024 16 6 3 1024 0 ST3655A 12 5 2 855 7 17 855 0 13 170 1010 6 55 1010 0 AC1170 14 255 1010 9 55 1010 0 AC2250 16 341 1010 12 5 5 1010 0 AC2340 17 212 989 12 35 989 0 AC1210 18 213...

Page 114: ... 57 790 0 7345A 32 42 809 6 17 809 128 33 50 830 7 17 830 0 34 72 830 10 17 830 0 35 4 4 1024 5 17 1024 0 36 71 1024 8 17 1024 0 37 42 615 8 17 615 128 38 109 1024 8 26 1024 0 39 72 925 9 17 925 0 40 8 0 1024 9 17 1023 0 41 119 918 15 17 917 0 42 130 1001 15 17 1001 0 43 143 823 10 34 822 0 44 84 969 5 34 968 0 45 118 969 7 3 4 968 0 Actual formatted size may be slightly different than size on dri...

Page 115: ...3600 4500 3663 4306 3322 3322 3322 speed RPM Buffer size KB 32 32 32 64 64 32 256 32 256 64 64 128 Average seek 17 19 17 14 13 14 12 17 16 13 13 13 time ms Encoding RLL RLL RLL RLL RLL RLL RLL RLL RLL RLL RLL RLL method 1 7 1 7 1 7 1 7 1 7 1 7 1 7 1 7 1 7 1 7 1 7 1 7 Power 3 75 3 9 3 75 3 75 3 75 5 12 5 7 4 0 4 9 5 2 5 2 5 2 dissipation W W W W W W W W W W W W seek Logical parameters Cylinders 903...

Page 116: ...No jumpers DS jumpered Quantum LPS240AT DS jumpered SP and DS No jumpers jumpered Western Digital No jumpers MA jumpered SL jumpered AC1170 Western Digital No jumpers MA jumpered SL jumpered AC2250 Western Digital No jumpered MA jumpered SL jumpered AC2340 CS cable selection can be jumpered for any configuration When CS is used the drive is a master if pin 28 is grounded and a slave if pin 28 is n...

Page 117: ... Microsoft Windows 3 0 and later Microsoft Windows WorkGroups Microsoft Windows NT Your system has also received Novell s Yes NetWare tested and approved certification as a workstation and a server As new environments become available these also will be tested DMA Assignments Level Assigned device DMA0 Resewed 8 bit DMA1 Reserved 8 bit DMA2 Diskette drive controller 8 bit DMA3 Reserved 8 bit DMA4 ...

Page 118: ...from IRQ controller 2 IRQ3 Serial port 2 IRQ4 Serial Port 1 IRQ5 Parallel port 2 IRQ6 FDD controller IRQ7 Parallel port 1 IRQ8 Real time clock IRQ9 Reserved IRQ10 Reserved IRQ11 Reserved IRQ12 PS 2 mouse IRQ13 Math coprocessor IRQ14 HDD controller IRQ15 Reserved Specifications A 13 ...

Page 119: ...address Assigned device 000 01F DMA controller 1 8237 020 03F Interrupt controller 1 8259 Chip set configuration registers 022 024 034 038B 03V AD12 chipset configuration registers 040 05F Timer 8254 060 06F Keyboard controller 8042 070 07F 080 09F 0A0 0BF NMI non maskable interrupt DMA page register 74LS612 Interrupt controller 2 8259A 0C0 0DF DMA controller 2 8237 0F0 Clear math coprocessor 0F1 ...

Page 120: ...ronour 2 Monochrome display and printer port Enhanced graphics adapter 3D0 3DF Color graphics monitor adapter 3F0 3F7 Diskette drive controller 3F8 3FF 6E2 6E3 790 793 Serial port 1 Data acquisition adapter 1 Cluster adapter 1 AE2 AE3 B90 B93 EE2 EE3 Data acquition adapter 2 Cluster adapter 2 Data acquisition adapter 3 1390 1393 Cluster adapter 3 22E1 GPIB adapter 1 2390 2393 42E1 63E1 82E1 A2E1 C...

Page 121: ...on 9 Data 7 1 8 Signal ground Pin Signal 19 Signal ground 20 Signal around 3 Data 1 12 PE 21 Signal ground Signal ground Signal ground Signal ground Signal ground l Active low logic Serial port connector pin assignments CN7 and CN6 Pin Signal Pin Signal 1 I Data carrier detect 6 Data set ready I 2 Receive data 7 Request to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator...

Page 122: ...or can access it faster Your computer includes 8KB of internal cache in the microprocessor and has support for up to 256KB of external cache on the main system board CONFIG SYS file A special system file that MS DOS executes each time you turn on or reset the computer You use this file to customize your system by installing device drivers setting limits for files and buffers and specifying MS DOS ...

Page 123: ...andard Architecture The 8 or 16 bit bus standard developed for IBM compatible computers Jumper A small moveable plug that connects two pins on a device s circuit board A jumper determines the operation of a particular function Local bus An internal group of wires that sends information from the microprocessor directly to the video controller in the computer Local bus video provides increased perfo...

Page 124: ...ory that runs programs and temporarily stores data while you work See also ROM Real time clock A battery powered clock in the computer that keeps track of the current time and date even when the computer s power is Off R O M Read Only Memory The portion of the computer s memory that contains permanent instructions and cannot be modified Unlike RAM ROM retains its contents even after you turn off t...

Page 125: ...lel Shadow RAM The function that copies the system BIOS and video BIOS from ROM into RAM to speed up performance SIMM See Memory Module VGA Video Graphics Array A high resolution 640 x 430 display adapter standard Write protect To prevent a diskette from being overwritten When a diskette is write protected you cannot erase change or record over its contents 4 Glossay ...

Page 126: ... 4 video Intro 1 2 A 2 Boot options 1 1 1 14 15 5 3 Booting system 1 8 1 10 Brightness 1 6 5 6 Buttons power 1 6 RESET 1 6 2 3 C Cache memory banks 3 21 configuration 1 12 3 21 configuring 1 12 external Intro 1 Intro 4 3 21 24 5 14 A 2 installing 3 21 24 internal Intro 1 A 2 jumpers 3 8 3 23 problems with 5 14 setting in SETUP 1 12 3 23 sockets 3 21 Card LAN Intro 2 modem Intro 2 option see Option...

Page 127: ...5 8 confroller A 3 controlling access 1 15 errors 5 8 faulty 5 7 installing 4 1 4 10 12 jumper 3 6 latch 5 7 lights 1 7 Diskette drive continued power cable 5 8 problems 5 8 removing 4 13 15 restricting access 5 7 A 5 support Intro 2 types 4 1 A 4 Diskette s access controIIing 5 7 A 5 defective 5 7 formatted 5 7 key 2 5 5 11 problems 5 7 type 5 7 write protected 5 7 Display adapters 1 10 5 6 Displ...

Page 128: ... 11 12 5 9 controller 3 6 A 3 errors 5 9 formatting 5 9 grounding plate 4 3 guiderail 4 3 Hard disk drive continued installing intro 4 4 1 4 4 8 4 10 12 4 15 18 jumpers 3 6 4 2 5 8 A 1 light 1 6 7 mounting frames 4 3 option information A 10 11 parameters A 9 10 physical format 5 9 post installation 4 21 preformatted 1 11 problems 5 8 9 removing 4 8 9 4 13 15 4 19 21 SETUP option 1 11 12 standby mo...

Page 129: ...s 2 5 6 PS 2 compatible Intro 1 A 3 specifications A 5 Keypad numeric 2 5 5 5 Keys SITUP function 1 9 L LAN card Intro 2 Local bus see Video Lockout timer 5 5 Lockout timer option 1 19 Low level format 5 9 M Mass storage Intro 2 intro 4 4 1 A 4 5 Math coprocessor Intro 2 A 2 Memory cache see Cache memory clearing 2 3 CMOS RAM 1 8 1 20 3 7 A 2 extended 1 10 A 14 installing sees IMMs insufficient 5 ...

Page 130: ...wer requirements 3 15 5 3 4 5 13 A 6 problems 5 12 removing 3 8 3 18 Option slots cover 3 16 3 18 location 1 4 power limits 5 3 4 5 13 A 6 type Intro 2 3 15 A 4 Optional equipment 1 2 intro 4 3 1 A 1 1 Outlet electrical lP5 5 3 OverDrive Pentium 3 24 3 26 A 1 2 A 4 P Parallel port connector 1 4 controller A 3 jumper settings 3 6 operation 1 12 13 5 12 pin assignments A 16 type Intro 1 A 3 Password...

Page 131: ...1 20 A 2 A 14 RS232C ports see Serial ports S Safety precautions iii iv 1 5 3 1 3 3 Scanner 1 12 13 5 12 keen colors A 7 Screen resolutions see Video resolutions Serial number 5 1 2 Serial ports COMl and COM2 1 4 controller A 3 jumpers settings 3 6 pin assignments A 16 reassigning 3 6 types Intro 1 settings clearing 2 3 SETUP program advanced chipset control 1 13 advanced system setup 1 12 13 auto...

Page 132: ...1 A 3 Static electricity 3 19 Stopping a command or program 2 2 Supervisor password 1 15 17 5 7 A 5 SVGA controller Intro 2 A 3 drivers Intro 3 1 21 interface Intro 1 2 A 3 jumpers 3 6 7 local bus Intro 1 A 3 port 1 4 utilities Intro 3 System BIOS Intro 1 2 1 8 1 10 5 1 A 2 3 A 14 System Security and Anti Virus options 1 15 18 System Setup option 1 10 11 System Summary option 1 19 T Tag SRAM 3 21 ...

Page 133: ... 7 standby mode Intro 3 1 18 19 2 4 5 5 6 A 1 A 3 time out 1 18 True Color Intro 1 A 3 Video memory adding Intro 1 intro 4 3 18 20 DIP chips 3 18 20 A 2 supported resolutions Intro 1 2 A 3 A 7 type 3 18 A 2 Virus protection options 1 17 18 A 5 Voltage selector switch 1 2 3 W Weight computer A 6 Width computer A 6 Windows mouse driver 5 5 Work environment 2 1 2 Write protection 5 7 Z ZlF socket 3 2...

Page 134: ...i FL USA Tel 305 265 0092 Fax 305 265 0097 Epson Argentina S A Buenos Aires Argentina Tel 541 394 6774 Fax 541 322 4637 Epson Chile S A Santiago Chile Tel 562 232 4966 Fax 562 233 3197 Epson Costa Rica S A San Jose Costa Rica Tel 506 234 6666 Fax 506 225 5709 Epson Mexico S A De C V Mexico D F Mexico Tel 525 395 9944 Fax 525 395 9499 Hot line 91800 50326 Epson Do Brasil Sao Paulo SP Brazil Tel 551...

Page 135: ... Free phone 886 080 211172 Fax 886 2 712 9164 Telex 785 24444 Epson U K Ltd Business Management Dept PC Campus 100 Maylands Avenue Hemel Hem Hp27Ez uR stead Hertfordshire Phone 044261144 Free phone bnkline 0800 289622 Fax 0422227227 Telex 51824767 Epson France S A BP 320 68 Bis Rue Marjolin 92305 LevaIIois Perret Cedex France Phone 33 14737 3333 Telex 42 610657 Epson Italia s p a V le F IIi Casira...

Page 136: ... 60234 Fax 595 614566 Control De Procesos Informaticos Lima Peru Tel 511 4 328 384 Fax 5114 355 017 Intiase S A Montevideo Urguay Tel 598 249 4600 Fax 598 249 3040 Siser Ltda La Paz Bolivia Tel 591 2 34 32 45 Fax 591 2 35 92 68 McSilver S A Bo ota Colombia P Te 571 230 1014 Fax 571 230 9205 C I L D S E Quito Ecuador Tel 593 2 54 3418 Fax 593 2 55 4780 A J Vierci CIA Asuncion Paraguay Tel 595 21 44...

Page 137: ...809 328 0304 Fax 809 328 0307 Compusupplies Ltd Kingston Jamaica Tel 809 925 8382 Fax 809 925 8115 Boolchand Pessomal N V Curacao Netherlands Antilles Tel 599 961 7545 Fax 599 961 7876 Micro Internancional S A Santo Domingo Republica Dominicana Tel 809 533 7096 Fax 809 535 3218 Complete Computer Systems Port of Spain Trinidad Tel 809 625 1204 Fax 809 623 5426 Equipos Electronicos Valdez y Cia San ...