8
Troubleshooting
8-15
R4C3900
Reference Guide
Rev. D
Error.fm
A5 size
7/12/00
R
Proof Sign-off:
T.Ichihashi
M.Miyazaki
K.Norum
Scanner errors
Touch Screen Message
Solution
Scanner Error
Communication Error
After Error Recovery
Press the Stop button
The scanner is not connected.
Make sure the scanner power is on, and
check that the copy server and the
scanner are connected with a SCSI
cable. Press the
y
stop button, then try
copying again.
Scanner Error
ADF Error
After Error Recovery
Press the Stop button
A problem has occurred in the ADF unit.
Turn off the power of the scanner, and
then turn it back on again.
If the scanner returns to normal
operation, press the
y
stop button, then
try copying again.
If the error persists, this may indicate a
problem with the scanner. Contact your
dealer.
Scanner Error
Paper Jam
After Error Recovery
Press the Stop button
Paper is jammed in the ADF unit.
Remove the paper jammed from the
Auto Document Feeder. Then press the
y
stop button and try copying again.
Scanner Error
Cover Open
After Error Recovery
Press the Stop button
The ADF unit is open.
Close the Auto Document Feeder firmly.
Then press the
y
stop button and try
copying again.
Scanner Error
Option Error
After Error Recovery
Press the Stop button
Make sure the ADF unit is completely
closed and that there is no paper
jammed inside the ADF. Then press the
y
stop button and try copying again.