246
Troubleshooting
R4CE640
long.bk
Rev. E
A5 size
TROUB.FM
6/10/04
L
Proof Sign-off:
ABE J.Hashimoto, K.Iwamura
M.Ishigami
S. Halvorson
If About is displayed in the shortcut menu that appears, click
it. If a message box with the words “Unidrv Printer Driver”
appears, you must reinstall the printer software as described
in the Setup Guide. If About is not displayed, the printer
software has been installed correctly.
Note:
If the Digital Signature Not Found dialog box (Windows 2000) or
Software Installation dialog box (Windows XP or Server 2003) appears
during the installation process, click
Yes
(Windows 2000) or
Continue
Anyway
(Windows XP or Server 2003). If you click
No
(Windows
2000) or
STOP Installation
(Windows XP or Server 2003), you will
have to install the printer software again.
Checking printer software in Windows Me and 98
If you canceled the plug-and-play driver installation in Windows
Me or 98 before the procedure was complete, the USB printer
device driver or the printer software may be incorrectly installed.
Follow the directions below to ensure that the driver and printer
software are installed correctly.
Note:
The screen shots shown in this section are taken from Windows 98.
Windows Me screens may differ slightly.
1. Click
Start
, point to
Settings
, and then click
Printers
. Make
sure that the icon for your printer appears in the Printers
window.