Epson Advanced Printer Driver for TM Series Ver.3.04, Installation Manual

Page 1: ...EPSON Advanced Printer Driver for TM Series Ver 3 04 Installation Manual EPSON Rev B 410734002 ...

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Page 3: ...ncurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or ...

Page 4: ...iv Rev B Revision Information Revision APD Version Page Altered Items and Contents Rev A 3 02 to 3 03 All pages Newly authorized Rev B 3 04 Cover page Change of Ver 3 04 ...

Page 5: ...Downloading Drivers Utilities and Manuals 2 2 TM Printer Model and Interface Check 2 3 For USB interface 2 3 For Ethernet interface 2 4 For serial interface 2 4 APD Installation and Printer Driver Setup 2 5 Connecting theTM Printer 2 12 Serial COM connection 2 12 USB connection 2 13 Ethernet 10 100 Base T connection 2 13 Wireless LAN IEEE 802 11 b connection 2 13 Parallel LPT connection 2 13 Setti...

Page 6: ...vi Chapter3 Silent Installation What Is a Silent Installation 3 1 Environments that can be copied 3 1 Creating a Package File 3 2 Installation 3 5 Execution 3 5 Chapter4 Troubleshooting ...

Page 7: ...are available for all TM printers and printer drivers See the Printer Driver Specifications for more information on the printer driver specifications APD packages The following types of APD package are available APD for TM Series TM printers APD for DM D Customer displays Manual organization The following manuals are available for the APD for TM Series Installation Manual This manual Describes the...

Page 8: ...he printer is equipped with one Allows you to open the cash drawer Allows you display on a customer display Possible in environments where for example the APD for DM D is installed and a DM D Font is available Allows you to configure the color print settings if your printer supports color printing Allows you to print Water Marks Allows you specify orientation You can print upside down to make it e...

Page 9: ...APD Overview 1 3 Advanced Printer Driver Installation Manual Print Example NV Logo Printer embedded font Barcode Font HRI characters Automatic Autocutter Water Mark TrueType Font cutting paper feed Top margin ...

Page 10: ...allation Note The APD communicates through an Epson Port so do not specify any general purpose port on the computer such as COM or USB Control is not possible through a general purpose port The Epson Ports are numbered with an exclusive name and number ESDPRTxxx The numbers are assigned automatically during installation Port Driver APD Serial USB Ethernet Parallel Printer Driver Printer A Receipt ...

Page 11: ... a driver for slips respectively Driver types Receipt Receipt printing continuous label paper printing Label Label printing Slip Slip paper printing Ver 2 xxCompatible APD Inherits the APDVersion2 xx environment Use this driver when no APD Ver 3 xx driver is available for your printer but you want to use your system built for APD Ver 2 xx with minimum changes to the application due to driver chang...

Page 12: ...ith other TM printers the printer driver to be used is different depending on the paper To enable the Black Mark Sensor in a printer capable of handling papers with Black Mark enable BM Sensor on the Properties Printer Settings tab of the printer driver Paper Driver type Receipt roll paper Receipt Continuous label paper Receipt Die cut label paper Label Validation paper Validation ...

Page 13: ...er open or no paper occurs For details on this function see the TM C100 Printer Driver Operation Manual This message box appears in front of the user application window To close the message box click the Close button To set whether to use or not this function select either Use or Do not use for Status Viewer in the Printer Port Setting e t c screen at the time of TM C100 printer driver installatio...

Page 14: ...tions Port If the PC has no serial or parallel port one of them must be installed manually Primitive Winhlp32 Required for help file browsing After installing the above components check the component s dependencies using the constitutive utility for Windows XP Embedded Target Designer OSs other than those listed above are not supported Windows Server 2003 is not supported Development tool Microsof...

Page 15: ...customer display and or cash drawer connection For information on TM printer and interface combinations contact your dealer Connection pattern The following connection patterns are available depending on the TM printer interface for connecting the TM printer with a customer display and or cash drawer Pass through connection Stand alone connection Modular Modular Serial Serial Serial Serial Paralle...

Page 16: ... customer displays are normally configured using the DIP switch on the devices For details see the user s manual of each device For information on other connection methods contact your dealer Connecting cable For serial connections use the following wiring cable IR 700 Internal serial connection Modular Pass through Y connection Modular Modular USB Serial Usable cable connection Unusable cable con...

Page 17: ...printers DM D customer displays must be installed when used together TM C100 Printer Driver 1 Ver 1 20 2 or later APD for DM D 2 Ver 3 01E or later APD for TM Series Ver 3 01aE or later 1 APD Ver 3 02 or later is integrated into the APD for TM Series 2 The APD for DM D package file to install is different depending on the connection pattern For details see the manual that comes with the APD for DM...

Page 18: ...D Ver 2 09 or later is installed However the following restrictions apply Check that APD Ver 2 xx is installed first You will not be able to install APD Ver 2 xx on a computer on which APD Ver 3 xx is installed In such case the installation will finish without showing any message when you try to install APD Ver 2 xx When uninstalling APDs uninstall APD Ver 3 xx first and then APD Ver 2 xx The same...

Page 19: ...rocedures are described using the Windows XP Professional OS When using a different OS adjust the procedures accordingly Installation and Setup Sequence Installation and setup of the APD involves the following steps APD installation and printer driver setup TM printer model and interface check Drivers utilities and manuals acquisition Reboot Paper width setting printer port check Test printing Ins...

Page 20: ...e Select any product pulldown menu Type Notes APD A Windows Printer Driver Memory Switch Setting Utility Necessary for changing the TM printer memory switch settings TM NetWinConfig Utility Necessary for configuring the IP address setting in models with Ethernet interface TM Flash LOGO Setup Utility Necessary for registering logos and the like in the TM printer NV memory Technical Reference Guide ...

Page 21: ...ayed If Universal Serial Bus controllers is not displayed the USB driver for TM printers cannot be used When connecting a customer display to the TM printer USB interface set the DIP switch for communication settings on the customer display as follows Bits per second 19200 bps Data bits 8 bits Parity none Stop bits 1 Furthermore when turning on the power turn on the customer display first then the...

Page 22: ...onfigured register the TCP IP protocol from Control Panel Network and Internet Connections Network Connections For serial interface When using the serial interface make sure the communication settings in the TM printer match those in the printer driver In the TM printer the communication settings are performed using the DIP switch For details see the TM printer user s manual ...

Page 23: ...onnect the printer until after the installation is complete Close all running applications Some restrictions apply to the APD installation For details see Restrictions Related to Installation on page 1 11 Installation The procedure for installing the APD is as follows 1 Double click the APD icon and start the installation 2 The License Agreement screen appears Check its content Select I accept the...

Page 24: ...ng location and click the Next button By default the files are expanded into C EPSON Advanced Printer Driver Setup_TM The files are expanded 4 The Select OS screen appears The Windows installation environment and language are identified automatically Check the OS and language and click the Next button ...

Page 25: ...odules for the different printing methods that are present When connecting more than one USB interface printer select the modules of all printers to be connected For more information on the printer driver specifications see the Printer Driver Specifications Note The Ver 2 xx compatible APD module is a module compatible with Ver 2 xx modules It is available only for models supported by Ver 2 xx For...

Page 26: ...onfigured for each of the printer drivers to be installed 7 The Printer Port Setting e t c screen appears If the printer driver selected in step 6 is TM C100 proceed to step 8 Configure the port settings click the OK button and proceed to step 9 Note These settings can be changed also after installation Settings for serial connection TCP IP settings Windows printer driver name Port types Transmiss...

Page 27: ...necting the computer and printer to which the configured settings apply The default is LPT Parallel The available settings for each type of port are as follows Parallel Select the parallel port to be used Serial Port Select the COM port to be used The default is COM1 BaudRate Sets the BaudRate The default is 38400 DataBits Sets the DataBits The default is 8 Parity Sets the Parity The default is No...

Page 28: ...f using Ethernet connection through a print server the following settings are necessary IP Address Enter the print server IP address The Status Viewer is grayed out Status Viewer Configures whether to use or not the Status Viewer EPSON Status Viewer Service For details see About the EPSON Status Viewer Service TM C100 on page 1 7 Use Starts the Status Viewer automatically at system startup Do not ...

Page 29: ...the printer drivers are configured click the Finish button The installation starts 10 When the installation is complete the following screen appears Clicking the Yes button reboots the computer Note Reboot is necessary for installing the APD correctly Make sure to reboot the computer 11 Select Start and open the Printers and Faxes screen Check that the printer drivers for the TM printer are regist...

Page 30: ...tion on the printer port settings see the Technical Reference Guide of each printer Port settings confirmation procedure TM printer settings To run the self test and print the port settings turn on the TM printer power with the FEED button held down Printer driver port settings Select Start and open the Printers and Faxes screen Right click the printer driver you have installed and select Properti...

Page 31: ...number of printers that can be connected simultaneously is 8 When turning the power off and then on wait at least 5 seconds between power off and power on For details see the C EPSON Advanced Printer Driver Setup_TM Usb readme_e txt generated after the APD installation Ethernet 10 100 Base T connection When using Ethernet connection check the IP address setting To configure the IP address use the ...

Page 32: ... driver port settings before the test print If no settings are necessary proceed to Test Printing in the next section Procedure The configuration procedure is as follows 1 Open the Printers and Faxes screen 2 Right click the printer driver you have installed and select Properties 3 The Properties screen of the printer appears To configure the paper width select the Printer Settings tab Select the ...

Page 33: ...ose port such as COM or USB because the APD can be controlled only through the Epson Port 5 In case of parallel or USB interface click the OK button and close the Properties screen This is the end of the port settings 6 For serial and TCP IP interfaces click the Configure Port button 7 The Configure Port screen appears Check the port settings and click the OK button Serial Configures the serial po...

Page 34: ...ngs match those of the printer Bits per second Data bits Parity Stop bits Flow control TCP IP Configures the TM printer IP address When finished click the OK button 8 The screen returns to the Properties screen of the printer Click the OK button to finish The port settings become effective ...

Page 35: ... Printers and Faxes screen Right click the printer driver you have installed and select Properties 2 The Properties screen of the printer appears Click the Print Test Page button 3 The test print page is output Note Not all characters are printed but the print is correct In the test printing characters images are treated as image data Printing is slow as time is required for printer communication ...

Page 36: ...pears If the test print was output correctly click the OK button If the test print was not output correctly click the Troubleshoot button and perform troubleshooting in accordance with the Windows message This is the end of the APD installation and setup procedures ...

Page 37: ...e 2 27 Replacing a printer When replacing a printer for another of the same model and same interface due to repair for example note the following points Make sure the DIP switches on the new printer are configured with the same settings as those on the replaced printer regardless of the interface Serial If the DIP switch settings for serial communication are the same no configuration is necessary ...

Page 38: ... and Faxes screen Procedure The following procedure used for adding a printer driver is the same as that used for installing the APD For the printer driver to become effective a reboot is necessary 1 Double click the APD icon and start the installation 2 The License Agreement screen appears Select I accept the terms in the license agreement and click the Next button 3 The Location to Save Files sc...

Page 39: ... the printer driver and click the COPY button 9 The Printer Driver Copy screen appears Specify the number of copies and click the OK button The copied printer drivers are added to the Select Module screen 10 Configure the port settings for the printer driver Select the printer driver to add and click the Printer Port Setting e t c button ...

Page 40: ...l printer driver modules to install 13 When you have configured all the modules return to the Select Module screen Clicking the Finish button starts the installation 14 When the installation is complete the Follow Window appears Clicking the Yes button reboots the computer 15 Open the Printers and Faxes screen Check that the printer drivers added for the TM printer are registered ...

Page 41: ...er applications closed beforehand 1 Open the Printers and Faxes screen 2 Right click the printer driver whose settings you want to change and select Properties 3 The Properties screen of the printer appears Select the Ports tab and click the Configure Port button 4 The Configure Port screen appears Change the settings then click the OK button 5 The Follow Window screen appears Click the OK button ...

Page 42: ...operties 3 The Properties screen of the printer appears Select the Ports tab and click the Configure Port button 4 The Configure Port screen appears The Epson Port appears in the port drivers list Check whether the Epson Port you want to change is present in the list If the corresponding port is present select it and click the OK button If the port for the corresponding interface is not present pr...

Page 43: ...son Port to be added First select the port type Configure the port settings in accordance with the selected port For USB ports connecting a printer with USB interface generates an Epson Port automatically 8 The Printer Ports screen appears Click the Close button 9 Configuring the setting described in step 4 reassigns the Epson Ports 10 The Properties screen of the printer appears Clicking the Appl...

Page 44: ...ter is connected to the computer and its power is turned on 2 Open the Properties screen of My Computer click Hardware Device Manager and start the Device Manager screen 3 Right click Universal Serial Bus controllers USB print support and select Uninstall 4 Turn off then on the TM printer 5 Check that EPSON USB Controller for TM BA EU Printers is displayed under Universal Serial Bus controllers on...

Page 45: ...r follow the procedure below Note Do not delete the printer driver directly from the Printers and Faxes screen The printer driver disappears from the screen but it is not completely removed To remove a printer driver follow the procedure below 1 Open the Control Panel screen and select Add or Remove Programs The Add or Remove Programs screen appears Select EPSON Advanced Printer Driver 3 from the ...

Page 46: ...tton The printer driver disappears from the screen Multiple printer drivers can be selected for uninstallation 3 When the printer driver uninstallation is complete the Close button becomes available Click the Close button 4 You can confirm that it has been uninstalled as the printer driver has disappeared from the Printers and Faxes screen ...

Page 47: ...rectly from the Printers and Faxes screen It disappears from the screen but the APD is not unistalled and you will not be able to install the new APD 1 Open the Control Panel screen and select Add or Remove Programs 2 The Add or Remove Programs screen appears Select EPSON Advanced Printer Driver 3 from the list of currently installed programs and click the Change Remove button 3 The Printer Driver...

Page 48: ...SB driver is not removed but only the USB driver folder that was expanded at the time of the installation 5 The following screen appears Click the OK button 6 The computer reboots Note The reboot completes the uninstallation The printer driver is completely removed from the Printers and Faxes screen ...

Page 49: ...bility of making mistakes in the settings The installed printer driver and its detailed settings are first converted into a Package File Executable File By copying and executing the Package File in another computer the same environment is achieved there The printer driver to copy is selectable Environments that can be copied The APD environments that can be copied with silent installation are as f...

Page 50: ...e Setup_TM MakePackage exe located in the APD installation folder 2 The MakePackage screen appears Select the printer driver to copy and click the Printer Port Setting e t c button When installing multiple printer drivers configure one by one 3 The Port Setting e t c screen appears Check the content and click the OK button ...

Page 51: ... bottom in the Printer Port Setting area Printer Port Setting Displays the current settings in the source Only the TCP IP port IP address can be changed 4 Return to the MakePackage screen When installing multiple printer drivers repeat steps 2 and 3 for all printer drivers 5 Select the Uninstall TM BA EU drivers installed in the target PC check box on the MakePackage screen as required and click t...

Page 52: ...k the OK button 7 The Save As screen appears Specify the saving location and file name for the Package File to be created and click the Save button The Package File is created 8 If the file is created successfully the following message box appears Click the OK button ...

Page 53: ... performed twice No status bar is displayed during execution When copying the Package File to a computer where the APD is already installed first uninstall the existing APD reboot the computer then perform the installation Execution The procedure for executing the Package File from the command prompt is as follows 1 Copy the Package File to the destination computer 2 Run Command Prompt from start ...

Page 54: ...dress Log file name Whether or not to reboot Window handler of destination of result notification Notification message ID Destination IP address Semantics None Sets the IP address specified in Setup ini P IP address or p IP address IP address nnn nnn nnn nnn Sets the destination of connection of the printer driver to the specified IP address Log file name Semantics None Uses the default APDInstall...

Page 55: ...tion 5 Reboot the computer where the package was installed Notification message ID Semantics None Uses ID WM_USER 100 to notify the processing results M message ID or m message ID Message ID is in hexadecimal characters Uses the specified message ID to notify the processing results Specifying a message ID that is WM_USER or later is recommended ...

Page 56: ...3 8 Silent Installation Rev B ...

Page 57: ...r 2 xx is already installed Uninstall APD Ver 2 xx and reboot the computer first then try to install APD Ver 3 xx again Page 1 12 6 There are multiple printer drivers that can be installed for the printer and cannot be sure which one to install The driver to use differs depending on the printing method the paper used need for compatibility with APD Ver 2 xx etc For details see the reference page P...

Page 58: ...ut nothing comes out The port settings in the Properties screen of the printer driver are not configured in accordance with the printer connection port Check the printer port settings Page 2 14 21 Printing is possible but the print result contains garbled characters For serial interface models The serial communication settings in the computer does not match those in the TM printer The TM printer s...

Page 59: ...en 2 Select the Hardware tab click Device Manager and open the Device Manager screen Check the following in the Universal Serial Bus controllers entry If the TM printer is connected using USB and its power is turned on the EPSON USB Controller for TM Printer Series line appears Disconnect the TM printer Or turn off its power the EPSON USB Controller for TM Printer Series line disappears If the abo...

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