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Print Quality is Poor
Printouts are Light, Dark, Faint, or Dirty
The following causes can be considered.
Unsupported paper is being used.
Solutions
Use paper supported by this printer.
&
“Available Paper and Capacities” on page 176
&
“Unavailable Paper Types” on page 178
Paper is moist or too dry.
Solutions
Replace the paper.
The paper settings on the printer are incorrect.
Solutions
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
&
“Paper Size and Type Settings” on page 32
The toner save mode is on.
Solutions
The toner save feature saves toner while printing, so the print quality is lower than for normal printing.
This is useful for printing when you are not concerned about the print quality, such as a test print. Turn
off the toner save mode using the printer driver or the printer's control panel menus.
❏
Control panel
Select
Settings
>
General Settings
>
Printer Settings
>
PDL Print Configuration
>
Common
Settings
, and then set
Toner Save Mode
to
Off
.
❏
Windows
Select the printer driver's
More Options
tab,
Image Options
, and then clear
Toner Save
.
❏
Mac OS
Select
System Preferences
from the Apple menu >
Printers & Scanners
(or
Print & Scan
,
Print &
Fax
), and then select the printer. Click
Options & Supplies
>
Options
(or
Driver
). Select
Off
as the
Toner Save
setting.
>
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