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26

Maintaining Your Printer

When you don’t turn on your printer for a long time, the print quality can 
decline. It’s a good idea to turn on your printer at least once a month to 
maintain good print quality.

Running the Head Cleaning Utility

1. Make sure the printer is turned on but not printing, and the red

 

 

b

 error light is 

off. (If the red light is flashing or on, you may need to replace the ink cartridge; 
see page 27 for details.)

2. Do one of the following:

Windows: Right-click the 

 printer icon on your taskbar (in the lower right 

corner of your screen). Select 

Head Cleaning

.

Macintosh: Open the File menu and choose 

Page Setup

 or 

Print

. Click the 

 Utility button, then click the 

 

Head Cleaning

 button.

3. Follow the instructions on the screen to clean the print head. Cleaning takes 

about 30 seconds, during which the printer makes some noise and the green 

 

P

 power light flashes. 

Never turn off the printer while the 

 

P

 power light is flashing, unless the 

printer hasn’t moved or made noise for more than 5 minutes.

4. When the green 

 

P

 power

 

light stops flashing, run a nozzle check to confirm the 

print head nozzles are clean.

Make sure plain paper is loaded in the printer and click 

Print Nozzle Check 

Pattern

. Then click 

Print

. The nozzle check pattern prints (see the next section for 

details). 

5. If the nozzle check pattern has no gaps or lines, click 

Finish

.

If the pattern has white lines, click 

Clean

 to clean the print head again. 

If you don’t see any improvement after cleaning three or four times, check the 
solutions beginning on page 41. You can also turn the printer off and wait 
overnight—this allows any dried ink to soften—and then try cleaning the print 
head again. 

Summary of Contents for C11C418001 - Stylus C60 Inkjet Printer

Page 1: ...Printer Basics ...

Page 2: ...tly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION Trademarks EPSON EPSON Stylus EPSON Photo Stickers and MicroWeave are regis...

Page 3: ...9 Basic Printing in Windows 10 Selecting the Settings You Use Most Often 13 Basic Printing on a Macintosh 14 Customizing Your Print Settings 16 Selecting the Correct Media Type 18 Printing Photos 19 Loading Paper 19 Opening Your Photos in Film Factory 20 Setting Up Your Print Job 22 Printing Your Photos 23 MAINTAINING YOUR PRINTER 25 Cleaning the Print Head 25 Running the Head Cleaning Utility 26 ...

Page 4: ...rinter Problems 40 Print Quality Problems 41 Paper Feeding Problems 44 Miscellaneous Printout Problems 45 Uninstalling and Reinstalling Printer Software 46 Windows 46 Macintosh 46 Where To Get Help 47 REQUIREMENTS AND NOTICES 49 Windows System Requirements 49 Macintosh System Requirements 50 ENERGY STAR Compliance 50 Important Safety Instructions 51 Ink Cartridge Safety Instructions 52 FCC Complia...

Page 5: ...ments look You can t print without it Your EPSON Print Show movies are animated tutorials on loading special paper replacing ink cartridges improving print quality and other basic tasks Your on screen Reference Guide gives you complete information about your printer You need a browser such as Microsoft Internet Explorer or Netscape Navigator version 3 0 or later to view the guide EPSON Software Fi...

Page 6: ...tosh Maintaining the printer Solving basic problems For more details about printing with maintaining or troubleshooting your printer see your Print Show movies and Reference Guide as described on page 3 Warnings Cautions Notes and Tips Please follow these guidelines Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain ...

Page 7: ...the pages may not display correctly A browser is not included on the printer CD ROM Once you install the movies and manual you can view them whenever you want Follow these steps to install them 1 Insert your printer CD ROM 2 Do one of the following Windows If you re using Windows XP first click start Double click My Computer double click your CD ROM or DVD drive icon then double click the EPSON ic...

Page 8: ...mply double click the EPSON Printer Information Center icon on your desktop to launch the movies and manual You see this screen 2 Click Print Show or Reference Guide If you click Print Show you see this menu 3 Click the topic you want You see another menu listing the individual Print Show movies 4 Click the movie you want to watch ...

Page 9: ...en you open the Reference Guide you see this screen Click a topic on the left to expand the table of contents After expanding the table of contents you can click on the topic you want to view Exit the EPSON Printer Information Center Go back to the menu Turn off the narration Replay the last step Pause the movie Click here to expand the table of contents ...

Page 10: ... then click on a topic to go to it Click the down arrow to close a subtopic list If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator click the Reload button to load the graphic Closed list click to expand Click to go to topic ...

Page 11: ... the right printer settings Your printer automatically adjusts itself for each type of paper That s why printer settings are important They tell your printer what kind of paper you re using So remember to check your printer settings every time you print Follow the instructions in these sections Loading Paper on page 8 Basic Printing in Windows on page 10 Basic Printing on a Macintosh on page 14 Cu...

Page 12: ...ways load the short edge first even when you re printing landscape oriented documents Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide See your Print Show movies for instructions on loading various types of paper Double click the EPSON Print...

Page 13: ...et feeder behind the tab Press the locking tab on the left edge guide and slide it against the envelopes Before you print make sure you choose the correct envelope size as the Paper Size setting See page 12 Windows or page page 14 Macintosh for more information For best results press each envelope flat before loading it or load one envelope at a time Load with the printable side up ...

Page 14: ...e your document in a software program follow these steps to print 1 From the File menu click Print You see a Print window your window may look different 2 Make sure EPSON Stylus C60 Series is selected 3 Click the Properties or Preferences button If you see a Setup Printer or Options button click it Then click Properties or Preferences on the next screen Click here to open your printer software Sel...

Page 15: ...e Media Type list If you re not sure which setting to select see page 18 Set the Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automatic It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed to select high quality printing faster printing or an in between setting S...

Page 16: ...ck the Layout tab if you want to reduce or enlarge your printed image print multiple layouts or add a watermark 7 Click OK until you see the Print window again 8 At the Print window click OK or Print to start printing For more information about printer settings click the Help button Or right click any item on the screen and then click What s This Click OK to start printing ...

Page 17: ... to turn off the printer Selecting the Settings You Use Most Often Your printer settings apply only to the program you re currently using If you usually print one type of document in different programs for example color photos on letter size paper you can change the default printer settings for all your programs 1 Right click the printer icon on your taskbar in the lower right corner of your scree...

Page 18: ... following 2 Make sure C60 Series is selected If not you need to select your printer in the Chooser 3 Select the correct Paper Size Orientation and other settings Then click OK 4 From the File menu select Print You see a window like the following For more information about printer settings click the button Make sure you see C60 Series Select your paper size Select the orientation of your document ...

Page 19: ...ing or an in between setting 6 You can also do the following Click to reduce or enlarge your image print multiple layouts or add a watermark Click to turn on background printing Click to change the Print button to Preview You can then click it to preview your printout Click to check your ink levels If the red b light is on or flashing check to see if one of your ink cartridges is low or empty 7 Cl...

Page 20: ... Print Settings You can use custom settings for draft printing color matching printing at higher resolutions or selecting a variety of special effects 1 On the Properties or Preferences window or the Print window on a Macintosh click Custom then click the Custom Settings list to open it 2 Select one of these settings Text Graph For printing graphics intensive documents like presentations with char...

Page 21: ...lications 3 To access advanced settings click Custom and then click the Advanced button 4 For higher quality printing higher resolution select Photo 1440dpi or Photo 2880dpi if available for your paper type Then click OK After you customize your print settings you can save them as a group so you can reuse them whenever you print a similar project Printing is slower at higher resolutions For more i...

Page 22: ...mium Bright White Paper Plain paper EPSON 360 dpi Ink Jet Paper EPSON Iron On Cool Peel Transfer Paper 360 dpi Ink Jet Paper EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets Photo Quality Ink Jet Paper EPSON Photo Paper EPSON Photo Quality Glossy Paper EPSON Glossy Photo Greeting Cards Photo Paper EPSON Pr...

Page 23: ...Web and save it as a file on your computer Loading Paper 1 Place your paper against the right edge of the sheet feeder behind the tab 2 Press in the locking tab on the left edge guide and slide it against the paper 3 Pull out the output tray extension Always load paper short edge first even when you re printing landscape oriented pictures See your Print Show movies for instructions on loading spec...

Page 24: ...ickers and other special papers one sheet at a time If any paper you buy comes with a cleaning sheet don t use the cleaning sheet with this printer it may cause a paper jam The following sections tell you how to print photos using Film Factory You follow similar steps to print with other programs Opening Your Photos in Film Factory 1 Start Film Factory You see the main Film Factory screen If you n...

Page 25: ...ect or create your roll click the Next Step button 5 Select your photo or click Import and Retouch to import it If you need to import your photo do one of the following Click From File to import a photo from your computer a disk or a CD ROM Locate the file then click Move or Copy to bring it into Film Factory Click Twain Device to import a photo from a scanner or digital camera If your device is a...

Page 26: ...our image This is because your image s width height proportions or aspect ratio may not match the proportions of the size you have selected 4 Select any of the Print Preferences you want If you re printing on 4 6 inch Photo Paper with perforations click Micro perf Paper 5 Select the right Printer Settings for the paper you re using First make sure EPSON Stylus C60 Series is selected 6 Select the M...

Page 27: ... Your Photos 1 Click the Properties button You see your printer Properties or Preferences window 2 Select PhotoEnhance if you want to improve the contrast saturation and color balance of your photo Select Digital Camera Correction to eliminate common problems in digital camera photos For more fine tuning select from a list of specialized settings for photographs such as People or Nature or select ...

Page 28: ...lick the Print icon If you re using Windows your pictures are printed If you re using a Macintosh you see your Print window Follow step 2 on page 23 then click Print Store your prints in a resealable plastic bag photo album or glass covered picture frames Keep your pictures and unused paper away from high temperatures and humidity and out of direct sunlight Make sure you return unused paper to its...

Page 29: ... on your desktop Cleaning the Print Head If your printouts are unexpectedly light or dots or lines are missing from the image you may need to clean the print head This unclogs the nozzles so they can deliver ink properly Print head cleaning uses ink so clean it only if quality declines This section explains how to clean the print head using the Head Cleaning utility This is the recommended method ...

Page 30: ...reen to clean the print head Cleaning takes about 30 seconds during which the printer makes some noise and the green P power light flashes Never turn off the printer while the P power light is flashing unless the printer hasn t moved or made noise for more than 5 minutes 4 When the green P power light stops flashing run a nozzle check to confirm the print head nozzles are clean Make sure plain pap...

Page 31: ...a new cartridge When the red b light stays on you may need to replace one of the cartridges The red b error light also comes on if your paper runs out or is jammed so make sure you check your paper before replacing a cartridge To check your ink supply do one of the following Windows Double click the printer icon on your taskbar in the lower right corner of your screen If one of your cartridges is ...

Page 32: ...ults use genuine EPSON ink cartridges and do not refill them Other products may cause damage to your printer not covered by EPSON s warranty When you need new ink cartridges contact your dealer or call EPSON at 800 873 7766 or visit the EPSON StoreSM at www epsonstore com U S sales only In Canada please call 800 873 7766 for dealer referral Ink Cartridge Precautions Keep ink cartridges out of the ...

Page 33: ...cover 2 Press the e ink replacement button The print head moves to the center and the green P power light flashes The red b error light also begins to flash or remains on If it flashes at the same speed as the green P power light you need to replace the black cartridge If it flashes twice as fast as the green P power light you need to replace the color cartridge If it remains on you need to replac...

Page 34: ...he cartridge so that the tabs rest on the hooks Don t place the cartridge tabs under the hooks you may damage the clamp when you close it black cartridge color cartridge You must remove the yellow tape from the top of the cartridge or you will permanently damage it Don t try to remove the clear seal underneath the cartridge Don t touch the green circuit board on the back of the cartridge you may i...

Page 35: ...ent button and close the printer cover The printer begins charging the ink delivery system The green P power light flashes and the printer makes noise Charging takes about half a minute When it s finished the green P power light stops flashing and stays on and the red b error light goes out Never turn off the printer while the green P power light is flashing unless the printer hasn t moved or made...

Page 36: ... lower right corner of your screen and select Print Head Alignment Macintosh Open the File menu and choose Page Setup or Print Then click the Utility button In the Utility menu click the Print Head Alignment button 3 Follow the instructions on the screen to print a test page You see this window 4 On the printed page select the pattern that shows the two vertical lines most precisely printed on top...

Page 37: ...e printer with a soft damp cloth 4 Clean ink out of the printer s interior with a soft damp cloth Don t touch the gears inside the printer Be careful not to wipe the carriage shaft Never use a hard or abrasive brush or alcohol or thinner for cleaning they can damage the printer components and case Don t get water on the printer components and don t spray lubricants or oils inside the printer Don t...

Page 38: ...t the printer cable from the printer 3 Remove any paper from the printer and remove the paper support 4 Open the printer cover Secure the ink cartridge holder to the printer with tape as shown then close the printer cover 5 Push in the output tray extension and close the tray 6 Repack the printer and its attachments in the original box using the protective materials that came with them See your St...

Page 39: ...ood idea to check EPSON s support web site periodically for free updates to your printer driver Visit http support epson com Download instructions are posted for your convenience Then see these sections for solutions Setup and Software Installation Problems on page 39 Printer Problems on page 40 Print Quality Problems on page 41 Paper Feeding Problems on page 44 Miscellaneous Printout Problems on ...

Page 40: ... Problems Printer Parts power button and light maintenance button and error light ink replacement button paper support printer cover output tray extension output tray left edge guide ink cartridges and print head ...

Page 41: ...f your ink cartridges Replace the cartridge as described on page 27 Red b error light flashes One of the ink cartridges is low Make sure you have a replacement cartridge To determine which cartridge is low check the ink level as described on pages 27 and 28 Green P power light is off and red b error light is on Paper may be blocking movement of the print head Turn off the printer open the cover an...

Page 42: ...the green P power light starts to flash then release it The printer prints one page showing its ROM version number black and color ink percentages remaining and a nozzle check pattern If the pattern has lines you need to clean the print head see page 25 4 Turn off the printer after it prints the check page Then reconnect the cable and turn on your printer and computer If the check page prints the ...

Page 43: ...locked down completely and no packing material remains in the printer Turn off the printer wait a moment then turn it back on to clear the error You re having problems installing the printer software Make sure your printer is turned on and the printer cable is securely connected at both ends Then carefully follow the installation instructions on the Start Here sheet Also make sure your system meet...

Page 44: ...figuring your printer for use on a network Printer Problems Only the green P power light is on but nothing prints Make sure the interface cable is connected securely and that the cable meets the system requirements on pages 49 and 50 Run a printer check as described on page 38 If the check page prints make sure your software is installed correctly If you re printing on a network you need to set up...

Page 45: ... Speed In the Advanced window turn MicroWeave off and or turn High Speed on If your printer is connected to a hub disconnect unused USB devices If you re using the parallel port enable ECP DMA mode on your computer s parallel port See your computer documentation or the manufacturer for instructions Print Quality Problems You see banding light lines The print head nozzles may need cleaning see page...

Page 46: ...rs to ensure proper saturation and absorption of genuine EPSON inks Run the Print Head Alignment utility See page 32 for instructions Your printout is faint or has gaps The print head nozzles may need cleaning see page 25 for instructions The ink cartridges may be old or low on ink To replace an ink cartridge see page 27 Make sure the Media Type setting matches the paper you loaded See page 18 for...

Page 47: ...indows or page 14 Macintosh for instructions Try changing the Gamma setting in the Advanced window see page 17 for information about Advanced settings Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the ICM Windows or ColorSync Macintosh setting Your printout is grainy Try using a higher quality p...

Page 48: ...ind the tabs then slide the left edge guide against the paper If multiple pages feed at once remove the paper from the sheet feeder fan the edges to separate the sheets then reload it If paper jams press the b maintenance button for several seconds to clear the jam If that doesn t work open the cover and pull the paper out from the front including small pieces that may have torn off Reload the pap...

Page 49: ...ure the paper settings are correct for your paper size See page 12 Windows or page 14 Macintosh for instructions See your software documentation for instructions on choosing the correct margins for your paper size The margins must be within the printable area of the page See Printer Specifications in your on screen Reference Guide Make sure your paper is positioned next to the right side of the fe...

Page 50: ...ow make sure EPSON Stylus C60 Series is selected and click OK Then follow the on screen instructions 4 Restart your computer when you re done then follow the instructions on the Start Here sheet to reinstall your software Macintosh 1 Insert your printer software CD ROM 2 Double click the EPSON CD ROM icon if necessary and double click the EPSON icon The Main Menu appears 3 Click Install Printer Dr...

Page 51: ... visit the EPSON Store at www epsonstore com U S sales only In Canada please call 800 873 7766 for dealer referral Service Access World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download drivers and other files look at product documentation access troubleshooting information and receive technical advice through e mail Automated Telephone ...

Page 52: ...48 Solving Problems ...

Page 53: ...ndows XP At least 20MB of RAM for Windows 98 or 95 32MB for Windows Me or 64MB for Windows 2000 or XP 50MB of free hard disk space 100MB or more recommended VGA or better display adapter and monitor CD ROM or DVD drive for installing the printer software One of the following For parallel connection a high speed bidirectional IEEE 1284 compliant parallel cable 6 to 10 feet long with a D SUB 21 pin ...

Page 54: ...ree hard disk space 100MB recommended VGA display or better CD ROM or DVD drive for installing the printer software A shielded USB AB cable up to 6 5 feet 2 meters long ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR office equipment program is a voluntary partnership with the compute...

Page 55: ...erence such as loudspeakers or cordless telephone base units Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the printer for sufficient ventilation Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond the printer base in all directions...

Page 56: ... cartridges in a cool dark place After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not shake an ink cartridge this can cause leakage Do not dismantle the ink cartridges or try to refill them This could damage the print head Do not touch the green IC chip on the side of the cartridge This may affect no...

Page 57: ...e following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the F...

Page 58: ...il purchaser that the EPSON printer covered by this limited warranty statement if purchased and used in the United States or Canada conforms to the manufacturer s specifications and will be free from defects in workmanship and materials for a period of one 1 year from the date of original purchase Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the ...

Page 59: ...to the EPSON product after its shipment from Epson e g dealer or user added boards or components Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by dis...

Page 60: ...56 Requirements and Notices ...

Page 61: ...ing printing Macintosh 15 Windows 13 Characters incorrect 45 Checking printer 38 Cleaning print head 25 to 27 printer 33 sheets 20 33 Color problems 43 ColorSync 17 Controlling printing Macintosh 15 Windows 13 Copies setting Film Factory 24 Macintosh 14 Windows 12 Custom settings 16 to 17 D Default settings Windows 13 Digital Camera Correction setting 23 Documentation 2 to 6 E Economy setting 16 E...

Page 62: ...5 28 Windows 13 27 without computer 38 Ink Monitor 27 Ink setting Macintosh 15 Windows 11 Installation problems 39 to 40 Inverted image 45 Iron On Cool Peel Transfer Paper 18 45 J Jams paper 44 L Layout problems 45 Layout settings Macintosh 15 Windows 12 Letterhead 8 Lights 36 to 37 M Macintosh printing with 14 to 16 system requirements 50 uninstalling software 46 Maintaining printer 25 to 33 Marg...

Page 63: ...11 transporting 34 turning off 24 Printer Information Center 4 Printing advanced 17 controlling 13 15 photos 19 to 24 slow 41 with custom settings 16 to 17 with Macintosh 14 to 16 with PhotoEnhance 23 with Windows 10 to 13 Problems installing software 39 to 40 miscellaneous 45 paper feeding 44 print quality 41 to 43 printer 40 to 41 Progress Meter 13 Properties printer 11 Q Quality Speed setting 1...

Page 64: ...B problems 40 requirements 49 50 Utilities Head Cleaning 25 to 26 Nozzle Check 27 Print Head Alignment 32 W Watermark 12 16 Windows default settings 13 printing with 10 to 13 system requirements 49 uninstalling software 46 World Wide Web 47 ...

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